Honestly... I feel like the ones saying rude things on the reviews ARE THE RUDE PEOPLE! I was nice and she was nice to me as well. THATS HOW IT WORKS!!! she is not customer service and if you are being rude to her she is just going to match that! If u don't like it don't go there.. and if u don't have enough money to afford tailoring your clothes, again, don't go there! that easy OF COURSE SHE NEEDS TO STARE! She is trying to see if it's gonna be the "perfect fit" She was quick, direct and professional! not everyone on customer service is about to sugar coat your spoiled behavior!!!!!! PERIOD. read more

DO NOT GO HERE. I had a question and called the business on what I assumed was a business number off my Zelle payment. I was quickly yelled at by the owner who said "I don't understand why you are calling my personal number, you need to call the business number?" I was taken back by how unprofessional this was, when it was a simple mistake. I explained I thought it was a business number and she continued to berate me for calling the wrong number. I ended the call by saying, I will pick up my clothes tomorrow and not to touch them. My husband called her back on the business number to exchange a few words with her for being so rude. He asked why she wouldn't have a business number linked to her zelle account. The answer was "I have to use my personal number if the bank needs to call me." Apparently she doesn't understand it doesn't work that way. I was a repeat customer, but that ended today. Rude, unprofessional and arrogant. read more

Owner is extremely rude and aggressive. They will take a personal check before they will take a credit card LOL When I asked why she did not take credit cards got very defensive and loud. "Personal preference" uh "everyone has an opinion" and "Its a small business easier for me" - the ranting was very bizarre! LOL I found another small business less than a mile away that was cheaper than her and more professional and yes - accepts all types of payments including credit cards. Don't go here- shop around and give someone more deserving of your business. read more

This shop has the least professional service I've had in memory. The alterations were substandard at best and the price was astronomical. I wouldn't return and I wouldn't recommend you use them either. read more

They did a fantastic job fixing my gown which needed a new zipper. While it was expensive, it was well worth it given the gown's material and how the zipper was hidden. I would highly recommend them for their work read more

Quality and qualified work. Amazing highly recommended experience a must try for experienced tailors

Best alterations! Been going here for a number of years and I've never had a bad experience. Attention to detail and always on!! They only do cash, check or Zelle. read more

The front desk lady that greets and services the customers is rude if you ask for a refund(even for services not rendered like my situation). Has horrible customer service and not friendly. I found another place called Lapels a mile and a half away that charged same price for hem with a rush of 5days, great service, friendly, great customer service. No hassle no argument or rude behavior on getting a return for items not serviced or items serviced with issues. She deserves no one business and money when better services for fair prices are around the corner. read more

They always to a great job. Went above and beyond on my daughters prom dress. Thank you read more

DO NOT GO HERE ! the lady here is very combative if you ask for something different. I brought a bridesmaids dress to her and asked if she could fix the neck and add drapes over the upper arms with a shall I had that matched. First time I come back to pick up my dress they're completely lopsided. I asked her to remove them. I also noticed there was a piece in the back that wasn't done on the strap but when I mentioned it to her she said it would be an additional charge. When I came back for the second time she only lowered it and continued to tell me that I said it wanted it fixed. I tried on the dress again but it was still uneven. When I told her I said to remove the sleeves the last time, she rolled her eyes at me and continued to rip them out aggressively while helping another guest. I have holes and stitching hanging out and she just balled up my dress like a dirty kitchen rang and didn't even have to decency to hang it up. read more

I can't remember the lady name but I spoke to her recently. She did my daughters prom dress to fit her like a glove that was like 12 years ago, so I'm looking forward to bringing my pantsuit in there to see what would it be like from 12 years ago read more

Terrible service rude and so unprofessional. They are all judgy and love to stare. The old lady is so grouchy and rude for no reason at all! Awful and expensive. They just demand money and have poor service. read more

Very poor customer service. I went to get a pair of pants hemmed. This is not something I do very often, so I asked the owners opinion. The owner spoke harshly while fitting the pants. She ended up hemming them too high and when I asked her about it, she blamed me. Not pleased with my alteration, I should've stuck with Lapels. read more

Go anywhere else but this place. She did a sloppy hem job on my jeans, the seams don't line up and they are still too long! Plus I was given 2 different price quotes for the same jean hem $10 difference in price. read more

I would give 10 STARS! I recently moved to Chandler and needed to find a new alterations shop. I stumbled upon this place online, was almost scared to go in from the reviews. Since it was only 7 min away, decided to try it. Could not be happier with everything she has done for me this far. I trusted her with all of my bridal and honeymoon stuff, a bridesmaid dress, my lehenga for an Indian wedding. I received great customer service, quality work and knew the prices up front. Bring cash or you can use Zelle. She's efficient, doesn't waste time and gets stuff done - From the reviews, sounds like people want to be babied or given stuff for free. read more

I'm actually shocked to read the poor reviews on Perfect Fit... I have brought nearly 10 items here to be altered and this lady does an amazing job! She is quick, to the point, and highly skilled. I've been coming here for nearly 10 years and have had numerous formal gowns taken in, shortened, or modified. I have been extremely happy with the quality of work each time. Yes, cash-only is a little inconvenient sometimes but it is well worth it! I'll continue coming here and recommending Perfect Fit to everyone who needs an alteration!! read more

Was quoted $30 for a small repair on a jacket pocket undone seam because the owner said the lining needed to be opened for the repair. I just picked up the finished jacket to find that the repair was clearly a simple hand stitch and the lining was not opened (not necessary in the first place). $30 for a small hand stitch is ridiculous! I will avoid coming back here and cannot recommend their service. read more

I took 5 pairs of pants in to be hemmed. $200. Every single pair of pants is unevenly hemmed. One leg drastically shorter than the other. For $200 freaking dollars, I expect it to be Perfect. Never going back there. Insanely expensive just for them to do a hack job. read more

Perfect Fit Alterations far exceeded all our expectations!! My husband and I had a small window of opportunity to get my gown altered for my granddaughters wedding due to my broken hip. The Owner was professional, compassionate and a gifted Seamstress. With 5 minutes I put my gown on, she made the necessary adjustments with pins quickly and I was back in my street cloths and into my wheelchair. My gown was ready for pickup in 1 week. My husband pick it up, I tried it on and it fit me perfectly. I've had 2 gowns altered and both were done to perfection. Thank you, YOU were a lifesaver. Joyce H read more

went to get a few holes repaired in a shirt but when we picked up where the hole was is an extremely noticeable bunched up repair would not recommend to go here. read more

This place is terrible. Rude customer service. Super overpriced. Def would not recommend. Run.

I was so happy with the results from this little shop at the San Tan Mall in a Gilbert. I took five pieces of clothing to get fixed. The owner was so friendly and helpful and recommended what needed to be done. She even put a new zipper on a pair of shorts that I was going to throw away. I feel good about supporting small local businesses so this is my new alteration shop. read more

Perfect Fit Alterations - Store sign - Sewing & Alterations Near Me - Gilbert, Arizona

We've taken lots of stuff for repairs here the lady was very kind, honest and helpful and she was able to repair a cherished teddy bear of mine that my dog chewed the head off of it looks brand new and I can't thank her enough. read more

Perfect Fit Alterations - My priceless tedy bear with her head reattached thank you so much for fixing her. - Sewing & Alterations Near Me - Gilbert, Arizona

I was "86th" from a tailor/alterations shop Had a pair men's pants altered/hemmed but at time of pick up pant legs were slightly uneven. Mary disagreed and said "they (company) are not perfect". The company name is "Perfect Fit Alterations ". Mary agreed to correct it but told me never to return! read more

If I could leave no stars I would it didn't even deserve one star TOXIC WORK ENVIRONMENT I came here because my usual alterations was gone on maternity leave and I came in with a couple items could not believe there prices !! Outrageous I've been to many alterations in this state and this does not cut it Prices are ridiculous . Cleanliness is not good . And on top of it the head lady was very indeed rude She yells at the customers and had very rude comments to say Don't come here very very very rude My feelings were beyond hurt I thought she was gonna throw out my clothes Not fighting negativity with negativity just having a honest review from a hurt customer read more

This place is super rude. My mother and I went in to get her suit altered. We walked in, told her what we needed, pulled the jacket out and she never looked at us. Talked to us, but continued sewing. I asked her if she could take some time for my mom. She explained how she has to make money and can listen and sew at the same time. Then she asked us to leave. I started to leave before she asked, so she did us a favor. This was my second visit to Perfect Fit Alterations and I felt the lack of customer service during the first visit, but we are not always on our "A" game. Thought I'd give it another chance and this visit was worse. Definitely won't be back read more

I really like this splace because the women are great and they do an awesome job. the owner is very nice and especially when you are nice back :) read more

This business does NOT deserve any of the poor reviews that talk about their payment terms and service. People walking in with no appointment seem to be personally offended by their payment terms. That's no reason for a bad review! Their work is impeccable and I've taken many complicated items in their with superior results. Escada, St John's, Ted Baker - all were handled with great care. read more

Perfect Fit Alterations - My pink Escada gown was made perfect for my Aon's wedding! - Sewing & Alterations Near Me - Gilbert, Arizona

They have the worst customer service ever, the owner is rude and would not accept responsibility, she won't hesitate on being sarcastic, call you slurs and try to humiliate you. If you want to avoid having one of your worst experience go somewhere else. read more

I needed 2 sweaters altered for my kids. They were adult smalls which I knew were too big and just hoped that they could be altered for an upcoming trip. My sons sweater didn't need too much but my daughter was swimming in it. I picked them both up today and they turned out perfect! We couldn't be happier with how well they were altered and how well they fit. Definitely recommend 10/10! read more

Horrible experience today. My daughter came in today with a friend to find out how much it would cost to get their dresses altered. After having the girls try on the dresses and taking a look they were quoted a price. The price was higher than expected. Once the girls said that was more than they wanted to spend the lady went off the rails. Accusing them of wasting her time and asked them to compensate her $25 each for her time. Once I showed up the woman insists she was tricked into wasting her time! I asked where is it posted that says you charge $25 to inquire on a price to alter a dress? There isn't one she states. She then tells me she works on commission and her time isn't free. We left and will never return. read more

This is a hard one to review. The work they have done for me is impeccable but the prices are beyond ridiculous. When it is something I can't fix or hem myself, they do a great job and are their work looks like it was right from the store. They are cash only. No price sheet up which always irritates me to not even have a ballpark idea of what it will be. You do have to pay in advance the full amount. Worth it if you can't do it yourself but be prepared to pay a lot. read more

The woman that treated my mother and I at the counter was so unfriendly and unhelpful we actual left without doing business there.

lady's a bitch. In person and on the phone seems annoyed with doing the bare minimum. had a dress get altered for prom and was getting a ripped fixed and turned out looking half ass. read more

This was a great choice for my tailoring needs. She did an amazing job with the vests I needed to adjust. I will definitely come back.

It pains me to write this because this is the place I've gone to for several years. However, recently things have changed to where you can't provide cash towards the full amount and come back and pay the remaining....I've done this multiple times in the past years, but today I was told I always had to pay upfront. The other piece is that prices have gone up exponentially. I've had jeans altered here in the past, and it never was the price of $50 bucks which was what they wanted to charge me today for cutting an inch off the bottom of two pairs of pants. I'm going elsewhere that's more convenient with paying and also with prices not as exorbitant. Again this place has been here for years, and cash is still the only way they deal. No square reader, no NOTHING to pay with except cash. read more

Don't do it! Convenient, yes. Quality alterations, no! I had two dresses that I bought off the rack that needed minimal alterations 4 weeks before I left for my destination wedding/honeymoon. For years, I have been going to Tempe for alterations, but since the two were so minimal, I didn't want to drive from Queen Creek both to drop off and pick up the garments. I'm sorry that I didn't listen to my inner voice after I walked in. The woman seemed annoyed that I was there and very unfriendly. She rushed to have me try on the two pieces and pinned one very haphazardly as she was getting ready to leave. I just needed the sides taken in on one dress. The dress fit perfectly everywhere else. The second piece needed the elastic replaced as it was stretched out. I was in the storefront, paid, and out of there in 10 minutes. $60 for two garments and told to pick up in a week. I picked them up, and they were ready, on time, so I guess 1 star for that. The gentleman that helped me was not overly friendly. I took my things and went home to try on. The dress that had the sides taken in is lopsided. The left side gapes out. It is still too large and now uneven. The dress with the elastic...instead of replacing all of the elastic as expected and discussed, some elastic was sewn into the back in a gathered stitch. They stay in business because it is convenient for people to shop at the mall and walk-in for alterations. I doubt they have repeat customers. I wouldn't recommend or go back. read more

I don't give five star reviews very often. But this lady was exceptional. My daughters prom dress was not what it should be. Needed some alterations. And we only had a day. She took it on did a great job, was really fantastic. customer service couldn't of been better. would highly recommend this place to anybody read more

I brought in my fully beaded prom dress looking for a hem and shoulder lift. She did an incredible job at half the price we were quoted at another alternations place. The service is sometimes rather abrupt, but the quality is great. read more

I had my dress altered here for my son's wedding. They messed it up by taking it up too much and said there's nothing they can do about it...they said they never mess up. Never say never. Not happy! read more