Excellent responsiveness. Good detail, helpful advice and customized service for a complicated…read moreitinerary. Highly recommended. They were even careful to follow up and respond while I was traveling. They suggested alternatives and a way to adjust plans mid way through our travels.

I contacted L&B in a pinch, Sebastian came through immediately, helped us even though most of our…read moretrip was already booked, and did it for a VERY modest price. We were so impressed with the way they helped us through everything, even while traveling, that although we are seasoned travelers who generally have booked on our own, we're realizing the benefits of a travel agent and would not hesitate to use L&B again. In fact, we plan to!

I just had a really great call from Miguel S. who was calling to offer me some incentives to renew…read moremy membership. I had been thinking that I would renew, but the past couple weeks have been busy and I had to ask Miguel to call me back a couple times when I couldn't speak with him at that moment. Today was the day, and Miguel called back at the time I had requested. The incentives are great, but I'm waiting to hear on a new client. He offered to take my planned 1 year renewal for now, and call me back after the date I expect to sign the new deal if the incentives for the multi-year (a really good deal!) were still available. During our call I asked him a lot of questions about how to get the most out of my membership. Miguel was super helpful and knowledgeable about website and walked me through all of the answers. He was graciously accommodating if I asked another question that came to mind during that process as well. Like anything, Travel Transparency is a tool for specific travel discounts and solutions and when they align with your personal travel plans, it's really super! I like to take road trips so booking a night here and a couple nights there fit me well, and I can get great hotel prices using Travel Transparency. It's also great for friends, because I bought the membership that allows up to six specific family members, or friends, to book through the site as well, with their own profile.

It's a scam! All their positive reviews are their own…read moreemployees and people they Paid to leave a positive feedback to combat all negative reviews They're getting . There's a lady there who supposed to be the manager and when I showed up with my wife, she kept saying that this isn't your wife. She's too old for you. Allies entire job is to try to fight all these negative feedbacks they have . After they scammed me, I'm still getting constant calls from the their call center that barely speaks English with an incredible heavy accent, repeating the same words reading off of a script trying to ask me to come back. I've asked several times not to be contacted and they start getting an attitude And using profanity in their broken English. "Hello siiirrr, by the way sir, by the way, in regards to a gift for you sir, by the way are you married sir? In regards to this call sir, btw, sir, .... Paid $1350 for tickets and hotel that the airline and hotel don't honor! Non of their offers or gifts are valid! Don't waste your time! I don't know how they're still not shut down !

We had an excellent experience with this company. They assisted us with preparing and submitting…read morethe application for renewing our Russian passports and the legal change of my last name. The entire process was handled professionally, efficiently, and with great attention to details. The staff were knowledgeable, responsive, and patient in answering all my questions.

I had a wonderful experience. I requested Nargiza help with the Chinese visa and she was very…read moreprofessional. She was clear on which were my options and what documents I needed. I trusted her knowledge and the Visa was granted on time. I highly recommend her services.

This is our second time using Alida's passport service. Once again, she came through in providing…read moreoutstanding and quick service for obtaining our passport. She is very knowledgeable about the process and knows exactly what paper work is needed. In fact, the post office was telling us that we needed additional documents to renew our passport when in fact we did not. Alida is definitely up to date with the current federal governments rules and policies for the process. We will definitely refer anyone to Alida that is looking for a quick and smooth passport renewal transaction.

Alida was beyond helpful and so responsive! She is a true life saver and I could not recommend her…read moreservices more! Alida is the best!

So this spot--Mail Room & More inside La Reina Plaza in Sherman Oaks--has been around forever…read more(about 30 years!). The building used to be an old neighborhood cinema, but now it's home to this mailbox center that's finally having its glow-up moment. And let me tell you: the new team is a massive upgrade. The two guys running it now? Friendly, accommodating, and actually happy to help. A total 180 from the previous workers, who... well, let's just say customer service was not their strong suit. I honestly avoided this place before, but now it feels completely different--in a good way. I drop off all my FedEx and UPS packages here, and I pick up my boxes from Amazon, UPS, and FedEx at this location too. Super convenient, no stress. I also got my passport photos taken here, and they did an excellent job with those as well. They offer PO boxes, mailboxes, notary services, passport photos, fingerprinting, and just an overall smooth experience. If you need mailing or document services in Sherman Oaks, this is officially a yes from me.

Worst mail place, the owner is a scum. The Guys before these new guys were way better i dont know…read morewhy they got replaced. Service is horrible. They over charge for everything, including Paper like who does that? This place needs to be shutdown

These guys are great! Needed a renewed passport quick and Greg was super nice and easy to work…read morewith! Was in and out in about 10-15 minutes and had my passport a few days later. Highly recommended!

AMAZING!!! this is our second experience with this company and both times were extremely smooth. We…read moregot everything with Time despair. Excellent service would highly recommend.

Travel Agency: Boulevard Travel, Calgary, AB Trip: November…read more2024 Travel Agent: Kim Nguyen Very disappointing. We used Boulevard Travel for my sister's wedding and there was quite a few disappointing moments. 1. My nephew is in a wheelchair and we repeatedly reminded the travel agent that we would need preapproval to bring his wheelchair aboard and he would need handicap seating on the plane. The travel agent did not notify the airline and he was put in the last row of the plane and there was no record of the wheelchair request. My sister then had to pay out of pocket ($250) to move his seat to where she was originally promised he would be seated in the first place. 2. We booked everything through the travel agency (flights, hotel, transportation). Our flight home was cancelled and rescheduled, with the whole group ending up on separate flights on separate days. I understand that this happens sometimes and it was out of anyone's control. However, it was the travel agency's response that was disappointing. They had no idea the flight had been changed. We informed the travel agent through email. My mom (mother of the bride) called the travel agent a few times asking to speak with her and did not receive a call back. My 85 year old grandpa was moved to a Saturday departure instead of Thursday and my cousin was put on a different flight than her parents. Then around 5PM ET (3PM MT) the day before our flight we all received an email saying there was absolutely nothing they could do to help us, and we were on our own to figure out how to switch flights and find accommodations. We were later told by WestJet that the travel agent was the one who had to initiate the flight switches and connect us to some solutions - which she did not. It was handled very poorly. Why would I book through a travel agency if they can't help me in a crisis and I have to deal with it myself anyway, on my vacation? I would not use Boulevard Travel again. The manager was also unhelpful and offered no solutions. The whole thing was disorganized.

Colleen and Cameron are the GREATEST travel agents! We needed help planning a rather convoluted…read moreroute which we were trying to do on our own online...unsuccessfully. We needed to go from LAX to Logan then a few days later from Logan to Newark and then a few days later from Newark back to LAX. We also needed accommodations. A co-worker of my husband suggested we call them so we did. They got us all non-stops for an AMAZING price at exactly the times we wanted to fly. In addition Collen spent hours on the phone trying to locate well priced centrally located bedbug free hotels. We wound up at Courtyard by Marriott for a ridiculously low price. Our locations couldn't have been safer or more convenient. She and Cameron, her son, are miracle workers. The fact that they were on the phone with hotels, checking bedbug websites, and combing customer reviews. This just shows their tenacity. Heck, I wouldn't have the nerve to call a hotel and ask if they had a bedbugs. There is no way I could have done what they did. I have dealt with plenty of travel companies in the past including AAA. There are always problems. Boulevard's plans were perfect. Why sit online for hours blindly planning a trip for a possibly decent price and then wind up paying more for something that doesn't really fit the bill. Go to Boulevard, they're the best.

I got my passport in 2 days. I sent over docs and forms in the evening via email and next morning…read moreAPVS gave me an appointment and i picked up my passport the next day. They gave me very clear directions and it was easy and stress free. Worth every penny!

What can I say about American Passport Visa Services... The best!…read moreI was in a bind, my passport was expired, and I needed to fast-track it to have it renewed. I started looking for ways to do this online, and even called a couple of places, and I didn't feel any confidence with the companies I found. I was talking about my plight with my work associate, and he reminded me he had his passport fast-tracked and gave me the name and number of Alida from American Passport Visa Services, whom he used. I called Alida and we were on our way. She was very direct about what we needed to do (and avoiding wasting each other's time). We met up and we took care of business. I felt fully confident in Alida and her work. We talked about timing and to make sure there were no false expectations. I did pay for the expedited services, because of my time frame, and it was worth it! My Passport arrived a couple of weeks later. My anxiety was relieved. I highly recommend Alida and American Passport Visa Services!

Easier and faster than getting currency through my bank. Customer service was effecient and to the…read morepoint. Will be coming back the next time I need currency for a trip abroad.

Disrespectful staff…read more I'm sure they handle currency just fine, but their treatment of people is bottom-tier. On April 10th at 5:20 PM, I was verbally attacked and yelled at by a male employee just for trying to throw something away in their trash can to keep their own storefront clean. It was a bizarre and demeaning experience. If this is how they treat people trying to help the community, I'll take my business elsewhere, and so should you.