Here's what you need to know: Perfection did an outstanding job repairing and refinishing my guest bathroom tub. Brian, in particular, was the reason why we are such satisfied clients. Outstanding service all around and reasonable pricing for the quality of work performed by Brian. Brian showed up exactly at the time he said he would and worked over a half day on our project. He repaired a crack in the tub by cutting a section of the fiberglass, then bracing it on the underside with wood for support (so that it doesn't re-crack after repair with an adult's weight), and finally refinished the whole tub to a sparkling glisten. The result is that we basically have a factory/showroom new tub in our guest bath. Brian was super professional and extremely courteous - a joy to deal with. I would definitely recommend Brian and Perfection Tubs and Tile, and would use them in the future myself. The overall cost of the job was under $500. read more

This company came to resurface a bathtub on a Saturday morning. When finished, the man doing the work said it would be about another hour before it would be all good to go back inside. The guy who did the work was very nice when he was here but that is as far as the positive experience got. Upon entering the apartment an hour and a half later, the fumes from the epoxy and acrylic paints were so heavy, our eyes were burning, immediate headaches ensued and it was obvious there was no way anyone could live there for at least a day. The heavy fumes smell did not dissipate for over 3 days (nearly 4) rendering the apartment uninhabitable - during a pandemic. Do for nearly 4 days, I was unable to live in my home and had nowhere to go. I just called the Perfection Tubs & Tile and the man I spoke with, who confirmed he did the job, denied any problem could have happened and also confirmed he is licensed and insured. I asked for the information so I could file an insurance claim and he hung up on me before I could finish my question. I called back and again, asked for the information needed to file our claim and he said I'll have to go find an attorney or something and figure it out and hung up on me. The entire process was not ventilated sufficiently and created a thick heavy layer of vapor residue on every single surface around the home, including furniture which is fabric. In fact, we had to completely seal off the bathroom for 2 days to try and keep the vapors from getting any further into the apartment. This didn't help as much as we hoped and due to the heat no knowledge of these vapors that would turn to a solid form, the central air was running so they were circulating through the system and ducts. When cleaning we removed there a layer of gummy residue everywhere in every room and through the central air system and exhaust vent. This should never be done if there is someone currently living in the home, or if everything in the home isn't covered completely to avoid getting this buildup from the fumes. 2 printers, a brand new sofa, carpet, computers, clothes, and a bed were all affected by this. Everything else had to be thoroughly washed and scrubbed down to remove the residue. It was never disclosed that this might happen and I believe if it was ventilated more appropriately and for a longer time, it would not have been such a problem. Being licensed and bonded does not mean anything to this company because they had no interest in cooperating when I mentioned I had to file a claim. The only option is to sue the company for damage caused by the vapors. I do not recommend this company as they have little interest in helping or making customers happy. hanging up on a customer who is calling to inform them of a problem that occurred is the LAST thing you should do when you receive a call of this nature. It is unfortunate he chose to handle the call this way because it will be much worse now that he won't TRY and work with me. I believe this is not the first time something like this has happened based on how I was treated and dismissed. To give you an idea of a visible portion of the vapor residue buildup, I am attaching a picture of the exhaust fan. I was able to clean most of it off, but imagine that dispersed on every surface of your home's furniture, walls, counters, bed, and clothing. Not to mention, the same type of buildup in the central air ducts, and main furnace structure. read more

Perfection Tubs & Tile - closeup of the paint fumes vapor on the bathroom exhaust fan - General Contractors Near Me - Lombard, Illinois

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Had Perfection out to the house to re finish the tub and surround. I believe it was Brian who did the work tub looked great but has an issue with the caulking right from the start. They had to come back and re do it 3 times so far. I have been calling them for about 2 months now because the caulking is failing again. They don't answer the phone or call back maybe they are out of business buyer beware! read more

Perfection Tubs & Tile - Failing caulk - General Contractors Near Me - Lombard, Illinois

Shaun was great at the front end of the process in answering our questions, defining the scope of work, and arranging a day and time that worked for us to have the work done. Brian came to do the work and he was fantastic! On time, very professional and pleasant, explained everything to us, and he did a great job of repairing the crack in our fiberglass tub and refinishing it. read more

Perfection Tubs & Tile - a bathtub in a bathroom - General Contractors Near Me - Lombard, Illinois

This is a great choice for refinishing your tub. Does it work? Yes, very well. I live in the city...yes, they come to you. They do a thorough job of prepping and finishing the tub you'll be very glad you did. read more

I had an acrylic tub with micro cracks near the base that would cause minor leaking. I had tried to mix this myself with epoxy and Rust-Oleum tub paint. This worked for awhile, but then the paint started to bubble and the epoxy cracked. We stopped using it as a bathtub and only took showers for about one year. I am so thankful that I called Perfection Tub and Tile. Brian came and assessed the situation. He couldn't take off the old paint with thinner, so he hand-scraped the tub, sanded, added fiberglass to damaged areas, sanded again, then sprayed the tub. The job took a long time because of my bad repair job that he had to fix. The tub now looks brand new and beautiful and I have comfort knowing there is a three year warranty and that someone like Brian will come out and fix it if there is a problem again. Brian was courteous, pleasant, and he explained everything clearly and thoughtfully. I had avoided calling a tub re-finishing company for a long time because I read bad reviews about other companies and was cautious. I read good reviews about Perfection and decided to take a chance. I am so glad that I did! When you call to schedule, ask for Brian. Amazing guy. read more

Perfection Tub & Tile refinished our tub, however, the job was not done well. The finish is very rough inside the tub and and the outside wall of the tub was not completely finished. I have called, emailed and texted several times and have not received an answer. Do not recommend. read more

I was really pleased and most satisfied with the service I received from Perfection Tubs & Title. They arrived ahead of schedule which is always a plus for me because I value my time. The representative was very courtesy and the work was impeccable. I would definitely recommend them to all my family and friends. Keep up the great work!!!! read more

Brian did a great job on our tub, sink and cabinets reglazing. He was courteous and professional and we appreciated his effort to be tidy. Very pleased with the results! Cara-Lombard read more

Shawn is a true professional and stands by his job. They did my bathtub and it came out amazing! Brian worked on my sink vanity top and is completely beautiful. My bathroom looks amazing! This is a reputable company and I will definitely refer Shawn and Brian to anyone! Thank you Perfection Tub and Tile. read more

10/05/2016 This is the review I posted on Angie's list: Brian did a great job which took about 3 hours and left minimal odor. He set up a fan to evacuate out a nearby bedroom window. I also had non-slip added to the bottom ($40 add'l), and it's practically invisible but is gritty enough to work well. I also had the tub re-caulked ($50 add'l). No more messy bathmat or non-slip appliques! Thank you Perfection Tub and Tile for the beautiful job! Description of work: My 67 year old bathtub needed refinishing. I got an offer from Angie's List and took it. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Category: Bathtub Refinishing & Liners Services Performed: Yes Cost: $349 Work Completed Date: 10/05/2016 Hire Again: Yes read more

Great work, great crew. Happy to have done business with these guys.The owner was really hands on and offered great advice. Good guys to work with. read more

Just had parts of my tub refinished by Brian. He definitely went the extra mile to ensure I had a perfect job. I will definitely recommend this company and Brian to anyone needing tub or tile refinishing. Looks brand new!! read more

Date of Service 5/6/19 and 5/8/19. Brian refinished a one piece fiberglass tub shower surround with an attached top. He was very neat and courteous, took time to cover everything in bathroom and floor outside of room. This tub had been refinished 14 years ago, and had small chips. Brian repaired the chips, removed the shower doors. When the doors were removed, the old caulk took some of the old paint with it!. This required Brian to do some sanding to make everything smooth. It turned out great. On the second day, we had a different fiberglass tub/ shower surround refinished. Brian removed a small attached towel bar and patched the holes, then painted. Again, he was very neat and professional. After the job was complete, i noticed that the built in shelf for soap/ shampoo in both showers retained a slightly rough finish to prevent objects from sliding, while the remainder of the surround felt smooth to the touch. Definitely APPRECIATE the detail that I would not have thought about. Also Brian reattached and caulked the shower doors from tub #!. Only been a few days, so no issues with caulking. Total cost over $1000.00. Would definitely recommend this service! read more

I was very satisfied with the service I received. They were prompt and professional. Glad I decided to go with this company.