Dr Kim is very knowledgeable about all aspects of treatment. Great experience every time.read more

Awesome. I felt well taken care of at a reasonable price. I am definitely going back.read more

Rubbish! Believe any of the other poor review that name Debra. She is unprofessional and…read morecondescending. I've heard Dr. Rho is great, but the administration he has chosen to represent him is embarrassing. To expand on this, give you a little more on the situation, and I do mean moron, here is a brief timeline of my dissatisfaction: 2/23/26: I call for initial visit. I am informed I need to have notes and reports faxed from my referring MD so I make the arrangements and the information is faxed 2/25/26. 2/26/26: I call to confirm they have received the necessary info and attempt to schedule an appointment. To my surprise, I was told that the ONLY person that knows how to check the fax was out of the office till the next week. I was as surprised as you are to hear that there was only one person in a professional office, in 2026, that knows how to check the fax so I asked the receptionist to clarify. It was true, I had to wait till the following week for the fax specialist to return so I could schedule. 3/3/26: After much ado and having my MD re-fax all necessary information I called in attempt to schedule. After it was confirmed that they had received the original fax of 2/25 I was connected with Debra. Debra confirmed that she was Dr. Rho's administrator and, in fact, the only person in the office that knew how to receive faxes. Again, I was as surprised as you are, but I felt confident I was dealing with someone of authority now. After dismissing my concerns with the receptionist's lack of professionalism and continually speaking over me she let me know they have 7-10 days from today, not the day that they received the information, to review it before they will schedule me. She confirmed they would call me. 3/20/26: I had waited 17 days, 13 business days, but had yet to hear back so I called again. Kathy dismissed my disappointment with the reoccurring lack of professionalism and became a bit contentious defending themselves. She was able to schedule me for the end of May. 3/23/26: Inland Interventional sends a fax to my MD stating they are unable to help me. When I talked to Debra she said that the MD had to review the notes before I could be scheduled. I gave them more than the 7-10 days that was necessary for said evaluation. on 3/20 Kathy had confirmed that I was ready to be scheduled and scheduled an appointment. What gives??? Not even the professional dignity to call to let me know. The brass tacks are this, I was dismissed and disregarded for a month while waiting for treatment for severe pain while I could have been waiting for a professional pain management clinic. I have an extensive health care background and appreciate how a clinic should be run, Debra and her staff are the opposite.

I am writing to formally report an incident involving Dr. James Rho that occurred on January 6th,…read more2026 at Inland Interventional Medical Group. I was referred to Doctor James Rho mid November 2025 in lieu of my former pain specialist moving to another practice in Los Angeles. The same specialist recommended Doctor Rho, but Doctor Rho refused to provide medical treatment and characterized me as an "addict." This statement was made without a formal diagnosis and appeared to be based solely on the fact that my original specialist had transferred between multiple medical facilities. These transfers were administrative in nature, and I had to wait a long time before attempting to be seen at only one other practice, who was able to refer me back to my original specialist since they were not able to perform the same surgical procedures. How is it my fault that my specialist got transferred to another facility, which at the time was processing his transfer?Because of this, Doctor Rho decided that I "bounce around from office to office". I myself had to reach out to Doctor Rho's practice after over a month and was made aware of this denial on January 6th. Again, that was over a month after the time my referral was approved. I could've used that time to search for another specialist so that I could continue my care. I believe this characterization was inaccurate and resulted in a denial of appropriate medical care. Meanwhile I have been in severe pain and limited to a prolonged process of attempting to find a new specialist. As a patient, I found this conduct unprofessional and discriminatory. Decisions regarding treatment should be based on documented medical history and clinical evaluation, not assumptions, optics, nor labels. I am requesting that this incident be reviewed to determine whether proper standards of care and non-discriminatory practices were followed. I would also appreciate clarification on how patients in similar situations are protected from being denied care based on unsupported conclusions. Sincerely, Idania Carrillo

Both Mary Kate and Devin are amazing therapists. Highly recommended! Especially for those who need…read moremassage therapy geared towards health needs. Very knowledgeable about the human anatomy and physiology. They develop strategies based on clients needs that are both safe and effective.

I have had consistently good experiences with both Devin and Mary-Kate since using their services…read more They are professional, very good at what they do and genuinely caring. I can highly recommend them and they will be my go-to place going forward!

1) My wife passed out from her first injection and woke up on the floor. She shouted for help, but…read moreno one responded. Terrible quality of care. 2) My wife visited two more times and paid nothing because it was a Kaiser referral. However, on the third visit, she was charged and had to apply to Kaiser for a refund. 3) The doctor was great. The support staff is not. 4) The facility is easy to find. It's located right behind the stadium on Highland Avenue. Parking is free and easy. You can take a dirty, rickety elevator to the second floor office.

I want to write about the physical therapy side. The staff are very friendly and knowledgeable. I…read morewant to shine a special light on JAZMINE !! Not only is she so sweet, professional, but also very patient. She definitely gets the job done and she works at your pace. Never pushy or demanding! Always talk you through the steps. She deserves a raise and definitely capable of running the whole center herself. Good at multitasking all while keeping a smile on her face

Awww this doctor is very good. He's so gentle. He knows what he's doing with extra care.read more

Extremely Disappointing Experience with Dr. Pak…read more My 93-year-old grandfather had a deeply upsetting experience with Dr. Pak. When I asked why he was treating my grandfather so poorly, he responded that he was "nervous and read the room wrong." He also argued with his Resident in front of us, abruptly changed the treatment plan, and demanded the Resident "present [research] now!" in an aggressive tone. As I left the appointment, Dr. Pak shouted at me to return, claiming I was "not hearing him right." His behavior felt unprofessional, jaded, and biased. In my view, he struggled to assess the situation or patient objectively. A telling moment came when the Resident followed me out and said, "I'm not sure why Dr. Pak was that way--maybe the moon alignment or something." Loma Linda should take these concerns seriously. I hope Dr. Pak receives training in respectful communication, especially under pressure, and learns to treat both patients and Residents with the dignity they deserve.

In Cajon medical group team of doctors, nursing staff and receptionist and phone attendant are…read moreexcellent always behaved mannerely but examining and treating by DR Mehul S Sonawala is The excellent Sonawala delves deep into the illness and get to the roots of the disease. I appreciate their way of behavior and treating, such doctors have a good influence on this medical group. Anel Regional Manager, Jaya, Archna and Ami working staff of this group always behaved mannerely. I appreciate all of this specially Cajon medical group who's deserving 5

Atrocious treatment. I've been waiting twenty days for them to issue a referral and it still hasn't…read morebeen done. I've contacted them repeatedly and they keep stringing me along. When you make a phone or office appointment with them, you get reminder calls from someone whose bad English is extremely difficult to understand. Also, they only answer their phone when they feel like it. Find a different provider.

Careless, Lazy Front Office Staff Lost You (Another) Patient…read more Referred by Kaiser. Had a consultation with a surgeon who was OK, but nothing special. Given a business card to call 'Stephanie' to schedule surgery. Called and left VM and the call was never returned. NEVER! Later, called to speak with someone to schedule surgery and they never picked up the phone. 'You are number 1 in the queue...' Nope, no one picked up. EVER! That did it. I'm done.

Everything! Front desk staff is lazy, poor communication and…read moreno follow through when it comes to patient scheduling

My grandmother looked a bit unsteady on her feet when she came to visit from out of the country, so…read moreI wanted to see if she needed a walker or cane. Google told me to see a physical therapist, and knowing that I would have to pay of pocket and she was only here a short time, I was trying to figure out what to do besides a lengthy process of finding a physician and a referral like all the other physical therapy places around Redlands told me. I was able to get on the phone with Matt and he went out of his way to give me some great advice. I highly recommend this place if you're looking for a physical therapist who truly cares about patient needs. I was very impressed.

What a great facility. What a great staff. What a great atmosphere…read more This place is great. You feel the staff cares about you. Their attention to what you need is flawless and sincere. If you need to be tweaked, stretched, or realigned, then the only place you want to be referred to is Select Physical Therapy in Loma Linda. The staff is awesome !!!

By changing out of Optum, I will be able to have the great care that Arrowhead Orthopaedics has…read morealways provided me. Dr. Jonathon Allen is part of my team there, the doctor who first sent me to pain management and Spinal RFA treatments after he saw that my spine could not be helped with surgery. Imagine a top spine surgeon who is that ethical and care-ful.

The Doctor himself , fabulous great knowledge , but his staff and phone staff needs some guidance I…read morewas billed for a form they wouldn't fill out ! However Kathy in General Billing took care of it ! The girl in his office wouldn't even look it up !

I'm having a really difficult time to get a prescription. Went in for a broker toe. Was supposed to…read moreget pain medication. That same day never submitted to the pharmacy. Come to find out was never put in my report. So I can not get the actual medical office. You leave a message supposedly u get a response in 72 hours. While I go thru excruciating pain

Dr Paul is friendly and knowledgeable. When I had my appointments I was not left in the exam room…read morefor long before she came in. When referring me to other doctors I didn't have to wait long to see them. Office staff were efficient and nice. Location is clean.