I have been going to Valvoline on Lancaster for oil changes and other car needs for years. They are…read morealways friendly, quick, and help educate me on anything that I have questions about. I believe James is the manager now and he seems to really know what he's doing and does his job well.

I love and trust this place, their service and their crews are awesome, thank you so much! 260…read moreLancaster Dr NE Salem OR 97301 Their work is guaranteed! Recommended!

I got lucky and he had a cancellation the next day. He was able to get the parts and have them…read moreinstalled quickly at a decent price.

Trying to get me to pay way more than it should have been and I found out before I took his word…read morefor it

I'd like to apologize for the bad review. This company did fix my car. They went a bove and beyind…read more, coming to my home to fix the tire. Years later I went in and got a tire put on in a few minutes. Im so sorry about being mean before. I was a little depressed over life in general. I should never leave reviews if I'm depressed. Thank you , all of you.

Went above and beyond. Great experience and great service. The owner and his entire crew were very…read morehelpful.

Always the best customer service & always fast. Forever coming here for future car needs :)read more

Great service. They got me in immediately. They did not try to aggressively upsale, just let me…read moreknow what was recommended and what was needed. The guys were all very friendly and they loved on my old dog I will be back

Excellent lube and rapid oil change service performed while I waited. Friendly staff.read more

Excellent Service!!! Every step was without detail and extra time. You'll feel like family!!!…read more Finally an honest business you can relax knowing your business is very appreciated with honors!!! We take all our vehicles and the flush is flushed not just once as with other shops but with 3 times flush for the lowest price around town or for that matter the entire state!!! Your familes budget will not be strained....my opinion is any business that is willing to provide service on a honor system because of the computer system being down and still provided service for the entire day on an honor to return to pay... has been a blessing to our community! It is with Glorious News I felt the need to learn about this business! Old saying goes a bit like this " Snooze you'll Lose ".....

Reasonably priced. If you're just coming in to get your oil and filter changed, fluids filled,…read morewipers, air filter, and tires properly inflated, you'll be satisfied. But I don't recommend if you expect them to do everything according to your manufacturer's recommendations. I brought my AWD Camry in to get serviced. Everything went well except for the part about the drive shaft bolt retorquing. There's a bolt on the drive shaft of AWD Carmy's that Toyota requires retorquing every 10,000 or 15,000 miles / 12-18 months (depending on driving conditions). Toyota service centers do the retorquing every service they do. But when I talked to the service rep at this location, he didn't know anything about it. My point is that you'll probably be happy here if you just want basic car service. But if you want to make sure you get manufacturer-specific things done for your car, take it to the dealership.

I do not recommend! After spending 179$ to service my A/C, they tested the compressor but not the…read moresource of the A/C leak. All they did was fill up the refrigerant and send me on my way, after 4 hours of working a/c the compressor stopped working all together and they have no intentions of fixing it right, not even a refund.

Techs were friendly and professional. Service was quick yet thorough. I will definitely return for…read morethe next oil change or vehicle services needed. Also location is easy to access and head out from. Highly Recommended!

west Linn bugged me to let them change my crank case oil. I…read moretook my car to the dealer to have the next oil change and they said the crank case had been destroyed. Alonzo Senior has refused to reimburse me after saying that he would send me a check.

When: Monday May 13th 8:30 am…read more Service team of Jordan, Daniel and Benjamin were great. They were professional, courteous and thorough in their work in getting my oil and transmission fluid changed. For added value, I had a 20% off coupon in hand for filling a previous on-line survey from a previous visit. Tip: go ahead and answer that quick 2-minute survey and save yourself 20% off on your next visit.

They helped me locate the fuse box to troubleshoot an issue I had. They offered me all the services…read morewith a smile but didn't make me feel bad for not doing anything besides the oil change. They helped me reset the light. Fast. Friendly. Thank you!