Based on past satisfaction, drove 50 miles (x2) to get a comprehensive inspection of my 30-year-old…read moretruck. Got moved up in line to help me get ahead of rush hour traffic returning to Portland. No charge, but a calendar of recommended services. Trinity deserves my loyalty.

Made a 7:00 am appointment for routine annual service online. Received a text confirmation. Arrived…read moreat the appointment time just as they were opening. Was told that they don't make 7:00 am appointments. Guy at the service desk knew nothing about the appointment, fiddled with his computer for awhile, didn't seem too concerned that they apparently screwed up, didn't offer a solution. Will be looking elsewhere for service.

Took my Volkswagen GTI here twice and had great service both times would definitely recommendread more

Yes very true to their word and amazing service I would choose them again anytime I need service on…read moremy vehicle over any auto repair company in the area

Took our vehicle in to check out our lights,..burning out. While in the waiting room..I became very…read moreimpressed with our chosen repair shop. On the phone, our mechanic is honestly explaining to a customer that investing money into the repair is not a good mechanical choice. Better that he seek out another vehicle to purchase. Isn't this the type of mechanic one needs to have, instead of not saying anything? Other mechanics would just take the money, do the repair, and the customer would end up paying in the future for additional costly repairs. We're sticking with these mechanics. Thank you for having honesty and integrity. (5 months ago) They have been great in the past 2 years. They have been honest with us on what is necessary for repairs, personable, and have gone out of their way to help us. I would recommend this establishment.

Outstanding service. Had car towed last second of thurs. Next business day, diagnosed. Fixed in 1/2…read moreof a day. Picked car up with out paying. Shop said to try it out over weekend and bring back if any issues. Pay on Monday if no issues. Had same initial problem 10 min after leaving shop. Took back Friday night. Left over weekend. Prob totally fixed by shop Monday by afternoon. No issues since. Very dependable shop, willing to extend final payment until things were totally fixed. Fast, friendly and reliable. They are a very trustworthy shop. Will not take my cars to any other shop.

I chose to go to Doc Brown's because of his mission statement about not wanting to overcharge…read morepeople who don't know much about cars, and for the awesome reviews in Yelp. I got better service than I've ever received anywhere! I had gotten stuck over night in Salem due to car issues and had found him in Yelp the next morning. I did have to call many times, but Doc is a husband and wife operation, so they are busy. However, he called me back and fit me into his schedule, problem solved my bent hood and pushed-in front of my car, and gave me super helpful advice on topping the oil in my very old car. My dad had followed me out to Doc's garage because I wasn't sure my car would make it, and we listened to what Doc was telling me. Dad said I had received such great service and was fortunate to have such an experienced mechanic take the time to explain what was going on with my car. I'm a little embarrassed to say, I didn't know that many old cars need to be topped with oil between the 3,000 miles mark. That explained the sound my car was making and how it felt driving. Though I was embarrassed, I never felt talked down to by Doc. (Ladies, take your car here!) The other problem with my car was that I had gotten into a fender bender on my way to Salem and was unable to unlatch my hood. We left Doc's for an hour and came back after receiving his call. Doc had somehow managed to smooth the hood and get it to unlatch and latch again. This was amazing because the problem wasn't just with my hood, but with the whole front of my car. It had been pushed in 3 or more inches pinching the radiator. What Doc charged for his work was so reasonable, I was dismayed. I would drive from Portland to Keizer to have Doc work on my car. He was great.

I started taking my car (2017 Toyota Highlander) to Doc Brown's Auto about 6 months ago because I…read moreneeded brakes. I was very pleased with the price and the service I received. I was able to take my car in, in the morning, and have it done in a few hours. My daughter recently needed brakes on her VW Rabbit, and I took her car to Doc Brown's and had her brakes replaced. Again, the brakes were done quickly, and at a very reasonable price. If you're looking for an honest, dependable, and knowledgeable auto tech, this is the place to go. Just be aware that this isn't like a regular garage or dealer's waiting room. There's nowhere to sit and wait for your car, so you'll have to have someone pick you up and then take you back for your car when it's finished. But I'll take a little inconvenience for good, competent work and price anytime.

I did not want to invest thousands in the undercarriage plastic (parking berm/ driveway in-egress…read moredamage) of my 350k miled Prius, and I found very fair and quick service at a more than fair price here. I really do recommend this place for any standard repair to a Japanese vehicle, and am very, very grateful for the service!

Very professional and nice. They took my car in on time, and my car was done in a reasonable amount…read moreof time. They did not try to take advantage of me by saying I needed to get a whole bunch of work done. I will be returning to get work done on my car when it is needed and I highly recommend Japanese Connection.

I absolutely love these guys. So helpful and nice. Always get an amazing price, and I always know…read moremy car is safe with them. I will always recommend them.

Frankie and Jose are great best place to go very fast honest! I always go to Martinez on River Rd…read morefor my seasonal tire changes ,balance, rotation they have great deals on tires and wheels

They fixed the issue and had good communication. The thing is, they left the inside of my car…read morecompletely filthy with dirt smeared on my leather seats, the inside of my door, and floor mats.

This company gave me a laundry list of things that absolutely needed to happen for my son's car to…read morebe safe and then proceeded to not even fix the thing we paid them to. They said to replace the radiator tank immediately. When we got the car back the same issues were happening and we took it to another shop that said it was never replaced. We paid $400 for them to diagnose and repair and they lied straight to my 17 year old son and said they fixed it. Who takes advantage of a kid and their first car? Well, Ace Auto does. Don't take your vehicles here unless you want to pay for be swindled!

These guys are AWESOME! Helped me get my Chevy Duramax on the road when I was passing through. So…read morehelpful. Thank you

I have been experiencing issues with my coolant this past week and was suggested to go see Abdel…read more I reached out and he is VERY prompt at corresponding with his clients. There was never a long wait which was very reassuring. I was told I could stop by anytime so that's what I did this morning (Saturday). I pulled in and thought I wasn't at the right spot but I was. It's easy to find but does not look like your typical automotive shop. I thought for sure I would be there for hours, I parked and walked up and then saw that it was definitely an auto motive shop with the car lifts. I was instantly greeted. Abdel came and looked at my car with me and y'all,...there was no problem. It's so crazy to me how upfront and honest he was. The cap just wasn't on the coolant reservoir tight enough causing it to evaporate. To say I felt relief when he tested the pressure of the coolant reservoir and the hold of the top with pressure applied would be an understatement. I hate car repairs they take forever and cost so much. I was in and out QUICK and was taken care of far better than any dealership / mechanic I've been to. I will for sure be back for all our car repairs (hopefully we have none. Haha). Abdel is honest, loyal, and as a petite blonde and the only female in eye sight for some time I felt safe around the three men working the whole time. I think the thing I appreciated the most is that Abdel never spoke down to me but walked me through all the tests and examination of the car itself. He knows what he's doing and educates those around as he's working and it's very nice the way he does it. Go see Abdel for all your car repairs but also I hope he doesn't get too much business so he still has time for my cars if needed. Lol.