Terrible customer service. AI third party service scheduling. I asked if a loaner was available and…read morefor an estimate. I was told I would receive a call the next day. I got an AI text and responded, since....crickets. I have since called the local number and was "transferred to service", only to eventually go to a voicemail. I won't be showing up, I would rather support people who care!

Supposedly fixed my truck power steering 14 months ago. But it blew out on me. Took it back to them…read moreand they charged me another almost $2000 to fix hoses that should have all been replaced with the last few thousand I gave them. Do not trust them. They should have made it right instead they just cut corners to make more money.! Horrible.

Valley Auto tried to sell me a 2006 Honda Element EX-P with 256,000 miles for a hefty outrageous…read more$7,000! A 2006 Honda Element EX-P is only worth around $5,000! Valley Auto also lost the original title to My 2022 Luxury Hybrid Sports Car when appraising it, and so now I have to pay to order a new one at the driver's licensing branch. I ended up finding another 2006 Honda Element EX-P near Seattle with literally 1/2 the miles, and after Valley Auto released My Deposit, they jacked the price of this *ALREADY* jacked up car, jacked it up even higher to $8500 - Unbelieveable - Highway Theft / Robbery! I literally purchased a vehicle near Seattle with HALF the mileage for $9993! Valley Auto's 2006 Element has 256,000 miles............ and Valley Auto is charging customer's an outrageous $8500?! (Note: This does NOT even include Dealership Fees, Titling, Registration, and Washington's 9% tax rate!) -- NO THANK YOU!!!!!!!!!!!!! Now I have to pay to have a replacement title issued on My Car I almost sold them until they literally lost My Title (It's going to take WEEKS to get a replacement issued, and now I can't sell My Car for the rest of the summer, missing out on any summer buyers) Photo: Outrageously OVERPRICED on a 2006 with 256,000 miles

While helping a 60yr old lady friend of my girlfriend who doesn't know much about engines we looked…read moreat a couple of trucks here. She needs a reliable tow vehicle for her horse trailers. They tried to sell her a blown out 2012 Ford F350 6.7 diesel that had a destroyed turbo. Claimed it had 120k miles. Scratches and rust all over. Said it's a local Spokane truck. Research on the VIN showed it was owned by a large Montana cattle ranch and sold through a Dealer Auto Auction, this is how reputable dealers sell their junk trade ins they can't sell on their lot and still keep a good reputation. They do this to keep large repeat customers coming back by accepting their worn out trade in. The fenders had the paint blasted off from all the gravel and rock driving. It was making 11psi of boost max (instead of 32+) and blowing blue smoke. The shocks, steering and suspension are destroyed, pulls all over the freeway. The front springs were so worn out it was sitting 1/4" above the axle bump stops (mechanics will understand this). This thing was hammered if it truly has 120k. They tried to convince us this all was normal and it's a "really great truck". They really fed her a line of BS. Also, the whole front end grill, radiator, crossmember had been replaced and had spray painted fenders. The bottom of the engine was loaded with grease and leaking on the ground. At a traffic light the smoke engulfed the whole intersection at one point. The truck has half the power it should. Turbos for these are in the $7700 range. Check engine light popped on during the drive. It also had a trailer brake module error so the trailer brakes aren't even working on this tow vehicle. I'm so glad I went with her so this scammership couldn't take advantage of our retiring friend. Shame on them. If someone wants to invest $10-15k in this truck it could be a good ride. Not a good deal for $22,000 sale price before any fees or taxes.

One of the worst experiences I've ever had with a dealership. The "manager" Wade is a slime ball…read more Bought a car for my wife, the clutch was bad and something going on in the rear. At the time of purchase I expressed we would only buy this if these things were fixed, at the time this was agreed upon. . After giving us the run around for 5 months full of excuses. "Trouble finding the parts", then all the repair places he works with are weeks behind, to now I didn't agree to pay for any repairs and the repair places he sent me to told him the clutch was fine. Driven the car only 6k miles and the clutch is gone. These guys always push an extended warranty and tell you "everything's covered" completely lying to your face as most things aren't covered like wear parts which I knew about hence why I agreed to buy the car with those 2 things getting fixed by them. Even if you have proof good luck getting them to do anything for you.

I bought a 2005 Chrysler Pacifica here in February 2012. Within one week, I was stranded on the…read moreside of the freeway. Someone had put mismatched tires on the AWD drive car and it killed it. New deal had it 'fixed' and helped me get a 'good deal' on new tires. The sales person swore up and down it must have been the previous owners...except the people who put on the new tires thought it was odd they were putting another set on 'so soon' for the same dealership. Within 4 months, it was back in shop for more problems. The next week, new tires. About 2 months later, back in the shop, and again the tires were shredded. More new tires. Shop visit after shop visit and finally after 2 years, the car is completely worthless. Headed back to the shop, looking at another $1000+ to make it safe to drive. Don't get me wrong, I love walking to work, but not in the middle of winter while my $10k car is broken down and I still pay the payment every month. They said their mechanic checked it out before I bought it and gave me a 'report'. Their mechanic seemed to miss the thousands of dollars in problems I've had to fix since driving off their lot. I DO NOT recommend doing business here.

My Dodge ram broke down over memorial weekend. I'm from Salem OR, and didn't know anyone in Spokane…read moreValley. Once Tuesday rolled around for shops to be open I frantically called many of them to see if they could help. I was stuck. Stark Auto was the only shop out of the 7 I called that wanted to fix my truck and get me back on the road. Tim, and chuck were on it right away. These two guys surprised me with the work ethic, determination, and just all around how genuine they were. This shop was like a breath of fresh air, and changed my mind that there is actually good shops still that don't over charge you and drag you along on a never ending repair. The knowledge of these mechanics is very apparent, they know what they are doing. Tim did a FANTASTIC job. If your looking at reviews and mapping out what shop to go to, I'm vouching for Stark auto. Give them a shot, I guarantee you they will help you.

the quality was great and family friendly come to precision…read moreauto care & tire the service was amazing so kind and I recommend chuck and Tim make a great team the put our needs first and make it the most enjoyable experience

Just bought a car from there and Sam was very accommodating and made the process of getting the car…read morevery easy, very nice car we are very glad we went there, he went out of his way to help us and we felt very appreciated

Sams Auto Sales is the best car buying experience ive ever had, bar none, period. Sam you are one…read morein a thousand you blow them all away.totally genuine and legit.folks don't waste your time on bs,buy Sams,if he doesn't have what you want he'll get it.my new best friend !!! we love you Sam, see you when the wheels fall off for another gem :D

Brian is the goat. super professional and honest. very please experience. I will definitely buy…read moremore vehicles from them

Cant get a more invested dealership! my husband was searching for not just specific truck…read morecapabilities within a certain make but we also had a very specific price range we knew would limit our choices. I think every other dealer wrote us off as soon as we walked out but Brian from National Motors was the very opposite, he actively searched and continued contacting us as he came across potential matches and about the time i figured he'd be also be writing us off he called us with EXACTLY what my husband had asked for. Trust it was the impossible but they made it happen, and the truck had literally EVERYTHING my husband had ticked off as "wants" as well as his "musts". I know it wasn't an easy task because we'd been searching for some time but the lasting impact was the treatment we received for months prior to purchasing. This is the place where you'll want to send your kids because youll be confident they don't get taken advantage of and they'll get everything they need to know about before making any decision. Oh yeah...after months of working to find us the right truck, because we live so far away and we worked Opposite Day/grave shifts of one another, they also went out of their way to deliver the vehicle to us over a holiday weekend to really make sure it was an epic purchase for my husband!!!

This is a website that has lots of resources for buying used cars in Spokane.read more