This company is great! They were very prompt in their response and Cody the tow truck driver was…read morevery nice! Thank you very much for your great service!

This automotive shop is beyond all others. They take such great care of their customers…read more I brought my care in to be serviced because it had been making noise for some time. They not only diagnosed the problem but found another that a different establishment had missed. Not only did they perform the service requested, but they did a stellar job at it!! At a FRACTION of the cost of the other establishment!! Not only are their servicing skills beyond measure but so is their hospitability! They not only brought me to work but they picked me up and brought me back to the garage once my car was finished. THAT IS UNHEARD OF these days!! I highly recommend this establishment for all of your automotive needs. YOU WILL NOT BE SORRY!!! I give them 10 stars!!

I had to add air to tires monthly. They were very thorough and replaced all 4 valve stems at no…read morecharge. Excellent service and comfortable waiting room. Highly recommend!

I stopped here yesterday afternoon because I noticed that there was a screw in my tire. I went in…read moreand someone came out straight away to greet me. They were polite, efficient, and had me on my way in no time flat. - Yes, I crack me up.

Very Disappointed - Be Cautious with Ultimate Auto Repair in Jackson, MI…read more I'm extremely unhappy with the service I received from Ultimate Auto Repair in Jackson, MI. I brought my SUV in for repairs, and the whole experience was frustrating from start to finish. First of all, they kept my vehicle for an entire month, which is way too long for the type of repairs that were supposed to be done. During that time, communication was very poor. I had to constantly reach out just to get updates, and I was often left in the dark about what was going on with my car. They also made me feel pressured into approving repairs that I wasn't fully sure about. While my warranty covered some (or most) of the cost, it still felt like I was being pushed to spend more money than necessary. It didn't feel like they were working in my best interest--more like they were trying to get as much money out of the situation as possible. When I finally got my SUV back after a month, I immediately noticed that a personal item I always keep in the car was missing. I know for a fact it was there when I dropped it off. It's incredibly disappointing to feel like you can't even trust the place you're paying a lot of money to. I spent a lot--a lot--on this repair, and to be treated like this just doesn't feel fair. I usually try to give businesses the benefit of the doubt, but this experience left a really bad taste in my mouth. I can't recommend this shop to anyone, and I suggest looking elsewhere if you want honest, timely, and respectful service.

They always get us right in and begin work as soon as they can. The staff is knowledgeable and…read morefriendly. The business is clean and sanitary. Only place my wife and I take our cars, from oil Changes to the big stuff. 10/10 recommended.

Absolutely AMAZING experience! I was visiting from up north (where I live) and had a sudden major…read moreissue with my truck. I called Tamrox 10 minutes before they closed on a Friday and they quickly arranged to help me, and also allowed me to use one of their loaner cars immediately and at no extra charge. Within just a business day or two the problem was fixed and I was on my way. The people were extremely friendly and down to earth, and the service was quick. I'll definitely be coming back here and recommending Tamrox to everyone I know. They really saved me when I was in a tight spot and I am grateful.

Took our vehicle in for a lack of acceleration and a check engine light. The only reason we took…read moreour vehicle in to Tamrox was because they offered a loaner vehicle. Otherwise we would've went to our regular trusted mechanic. They did a full inspection and we were told everything they found wrong with our vehicle. Then they discussed cost to repair said items. We were told changing the 3 coil packs on the back of the engine, and new spark plugs would fix the acceleration issue, they never made any mention that there may be a possibility that this wouldn't fix the issue. Which of course was the case, as the problem still exists today. For $3500 they replaced a rear wheel bearing, 3 coil packs and plugs, and a rear knuckle assembly. The very same day we got the vehicle back the rear wheel was squeaking horribly loud. Well apparently they put our brakes back together wrong so we had to go back and have that redone. Then they checked to see why the check engine light came back on and why it was still lacking acceleration. We were then told it would be another $3500 to replace the catalytic converter and 2 of 4 O2 sensors. Mind you the vehicle is a 2014 Explorer with over 200k miles on it. Had we known the first $3500 might not fix our issue, and we might have to spend another $3500 and it still might not be fixed. We surely would've sold the car as is to a mechanic, or scrapped it. In good condition the vehicle is only worth $6-7k. For comparison sake I asked my regular trusted mechanic what they would've charged for what was done, and it was substantially less. So much so that we could've just got a rental car and still would've had money left over, and I guarantee they would've properly diagnosed the vehicle and fixed it right the first time. You live and you learn, take it from me you don't want to go here, they like to throw parts at the problem, and they don't properly communicate that their idea for a "fix" might not be correct one. Aside from that they are ridiculously over priced compared to their competitors.

This has been the best auto repair shop in my 40 years on the road! A bad engine nearly stopped me…read morefrom commuting to my job and Darren, Steve, Mark, and the mechanics all made genuine "above & beyond" efforts to get my car back on the road and a month later it is still running great! Thanks to Darrwn and his all-star-staff at VTA!!!!

Efficient, honest, and reliable service. 100% quality…read morework. Staff is wonderful and friendly. Owner Bill Hewitt is the best!

I first herd about Trailer Sales of Michigan through a Facebook group relating to track car racing…read more I posted a picture to a trailer and someone linked me to Trailer Sales Of Michigan website showing me their really affordable trailers. I then contacted Bryan and I asked if they had the 16feet Web special trailer in stock. He said he did and had two. He asked me to put a very small deposit down to hold it for me etc and I said no problem. He then made special arrangements for me to pick it up when I had a day off. That alone shows how much he cares about their customers. When I picked it up, checked out the trailer quickly and signed the paper work and we were on our way back to Western NY. I traveled about 6 hrs one way to pickup my trailer and it was worth it because of price and service alone and would have no hesitation on making that travel again to pickup another trailer.

great prices and very helpful employees! answered all my questions and taught me a lot about…read moretrailers!

Fair price oil change. Friendly staff. Nice location. They're good about getting you in.read more

I called Levi Haas to inquire about tires and an oil change as he was highly recommended by a…read morefriend. He was very knowledgeable and personable and quickly quoted out several options for tires. We were very happy with the quotes and timeline provided. We decided to accept the quote as he was so much cheaper than the dealership where we purchased the car. The quality of the tires seems to be very good as well. Give Levi a call. You will not be disappointed in the price point or service. Levi is a man with integrity and values and that is who we prefer to do business with.

They were very friendly very fast. They checked everything for free. You get a discount for the…read morefirst time if you call the number. Also, they were very helpful and even checked my blinker fluid for my turn signals :)

Great service and very friendly and fun staff. They asked me questions that I have never been…read moreasked when getting my oil changed. It was obvious the staff new what they were doing.