Amber did a great job getting me financed for my car! I will be coming back again to purchase for…read moremy daughter in the future. I love how easy going everyone is at Auto City. The environment and positive energy is very welcoming! Thank you again Amber for your hard work

If I could give zero stars, I would. This dealership flat-out misrepresented the car they sold me…read more The listing bragged about the "premium Bose audio system" in not one, not two, but three separate places. After driving 18 hours round trip to buy it, I discovered the audio system doesn't even work. The amp is clearly blown, meaning what they advertised simply wasn't true. When I reached out, their only "solution" was beyond insulting: they told me to drive another 18 hours back, pay them to fix the system that they falsely advertised, and then drive another 18 hours to pick it up. Completely unreasonable. When I pushed back and mentioned I'd be forced to go to the BBB if they wouldn't make this right, the salesman immediately cut off communication, claiming I "threatened" him. Now they refuse to respond at all. This is scammy, unprofessional behavior at its worst. They're happy to take your money, but the second there's a problem they vanish. If you value honesty, integrity, or even basic customer service, avoid this place at all costs.

Customer service was superb. I had several things recommended for my vehicle and decided to get it…read moredone while they had it. Although I had to wait on a particular part to come in, they handled everything in a timely manner. Nancy made sure I was truly taken care of and my car health was in great condition.

Bought a new truck there and they were really good with the service. Had to leave it overnight for…read morea recall with the programming but they were very good at notifying me on the progress. Gave me a ride home and picked me up when it was ready. I would definitely buy another vehicle there.

Do NOT, I repeat do NOT buy a car here or even go for maintenance. All of the employees act like…read moreyou are bothering them from the second you walk in the door. Particularly "Nichole" at the desk. Even calling them is a lost cause. They are all blatantly rude. It's mindblowing they can run a business like that. If you buy a car, once you drive off the lot they will never support you or even treat you with basic customer service, again. They just want the sale. I've been to so many incredible Ford Dealerships in my life, it's unfortunate this one is ruining the Ford name. I wish I could save the next person from wasting their money here.

I really like Ford, I know some of you are not fans but I stick with American made! I had an issue…read moreand thought for sure it was my starter.. I have the automatic stop/start but I turn the button off because it does wear down the starter, as luck would have it, the problem was the battery ! Thank you for the loaner and the great service. Two very big thumbs up. Will be seeing you soon for my oil change, and thanks for taking care of my baby!!!

I had a great experience with the service department at First Team Toyota. They were incredibly…read moreefficient from start to finish. Check-in was quick, the communication was clear, and they had my vehicle ready right when they said they would. It's obvious they respect your time and run a well-organized operation. Professional, friendly, and fast -- exactly what you hope for when bringing your car in for service. Highly recommend Jerry D

Get place to buy a car and great deals! Very knowledgeable and manager works to ensure process goes…read moresmoothly as well. Kudos to Josh and Will.

Horrible incident with the service manager... I have been utilizing this dealership for over 5…read moreyears, and I was looking to upgrade my wife's vehicles, but after how I was treated by service, never again...

Safety issues and verification failures. Documentation exists…read more I brought my 2018 Hyundai Sonata to this dealership multiple times in 2025 for vibration, braking, and steering concerns. Across repeated visits, the following outcomes were documented through service records and later inspection: -The right front CV axle was found under-torqued after a repair performed here. -The left front CV axle was found over-torqued after a separate repair performed here. -Brake work represented as OEM was later identified as non-OEM. -Suspension work was represented differently than what was installed, and symptoms continued. -Multiple safety-critical repairs were followed by minimal or no verification test driving, sometimes as little as 0-1 mile. -Despite continued symptoms, I was advised that "no safety concern was found." Later inspections confirmed otherwise. This matter is now part of an active Hyundai corporate case supported by service records, mileage logs, and documentation from multiple facilities. I am posting this so other customers are aware and so the dealership has an opportunity to address the documented issues publicly. If you are considering this dealership for brakes, suspension, or driveline work, I strongly recommend independent verification.

Chad was honest, kind, and helpful, even staying after hours to get my daughter's deal completed…read more I will be referring people to him in the future!

One of the few family owned businesses that actually care about the client. Great experience, no…read moresales pressure. Highly recommend.

Z was super helpful and super patient especially since I had my kids with me 5 stars !read more

I had to take my Kia here for service for a recall issue and when it was there I wanted to see if…read morethe recall is what was causing the engine light to go on *it had just happened the same day. They did the recall repairs (which included an anti-theft recall that was too late because someone already tried to break in and steal my car once and the alarm didn't work) they charged me over $200 for a diagnostic when I declined the repair suggested. The estimate they provided was $1200 for parts and one hour of labor. I purchased parts for $230 and my mechanic did the repairs for the cost of their labor ($80+). I will gladly give my money to some place that isn't making people pay for the showroom attached to the service area by making them pay for time they didn't use to get any repairs. Shady. If you want a reliable place, don't look here unless it's under warranty. Very dissatisfied with the outcome of this trip.

We have purchased new from the First Team Subaru Suffolk dealership (1) a 2024 Ascent Touring with…read moreturbo engine (10/14/24); and (2) 2026 Outback Touring XT with turbo engine. We are enjoying both vehicles. The dealership owner, Ashton Lewis, Senior and the dealership team are great to deal with. They are performing all the routine maintenance work on both vehicles. Highly recommend doing business with this dealership.

Car inspections are "first come, first serve" but they allow people to drop off the night before to…read moreget the next morning. Meaning if you have an ap for another service, you don't have the opportunity for a state inspection on the same day and the inspection can't happen until Monday. Dont say it's "first come, first serve" if you don't actually mean it.

DO NOT TRUST THIS DEALERSHIP. They stole my $500. They lured…read moreme in, took my deposit, and then conveniently revealed major mechanical issues they hid from me. When I rightfully refused to buy their broken junk, they refused to refund my money. When I disputed the charge, they lied to my bank and submitted a fake "receipt" claiming deposits are non-refundable, a document I never saw and never signed. I only signed a test drive form. These people are shady, dishonest, and will manufacture paperwork just to keep your money. RUN AWAY.

Let me tell you these guys not only talk the talk they walk the walk. Adam and Derrick are top…read morenotch, clean cut, straight forward guys. They backed up the truck they sold us no questions asked. They sold us a beautiful clean vehicle. From the moment we walked in they treated us above board and beyond reproach. I would give these guys the highest of high recommendation. They are honest and up front. Give them a shot!!

These guys are beyond professional. Great service and reliable work. They kept me up to date on…read moreevery portion of work I had done on my 2017 F150. In my honest opinion as a consumer, this is a business that has my respect and good faith in their work and word. Check them out the next time your vehicle needs some TLC

They are cool. And reasonable to work with good prices i'm a good customer service.............read more