Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!

This company is amazing they fixed my LBZ! They did it really fast and did amazing work.read more

I really wanted to be able to write a positive review here...however, that won't be the case. A…read morewhile back, I bought a $210 upgrade kit for my Duramax that this company makes every other day in house. The upgrade consists of 3-4 high pressure hoses and fittings to and from the transmission. Last night, one of those hoses contacted something on my frame and blew, turning my truck into an 8000 pound brick until I can replace it. I contacted Merchant this morning, requesting a replacement hose that I would pay for, since this was no manufacturer defect. I was told that they could not plumb up a replacement hose, but I could buy another $210 kit from them. Their website talks about personal service and integrity. I'm going to call BS on that. A company of integrity would have quick plumbed another hose. BTW, hose was a basic hydraulic line. Since we're down to one vehicle, the Mrs. drove over to NAPA and they were happy to plumb one up while she waited about 10 min. $68 out the door. Thanks for nothing MA.

Was referred here by my mechanic and the service was excellent! Two generations of local ownership.read more

I would like to give a shout out to Mike and Jerry at Pine and 17th Transmission. They got the…read moreoverdrive to work again in my truck. Originally quoted me around 600 to 700 bucks over the phone. I was ok with the quote so no biggie. They got my truck in, it was diagnosed as what we thought it was when we talked on the phone. Got it fixed in a day and the best part it came in way under the quote given over the phone. Came in at about 380 bucks. And now the truck drives like new. A huge shout out to this locally owned business!!

I've never really had a great experience when it comes to mechanics or auto repair shops, because I…read morefeel like I'm going in completely blind and uneducated, just hoping that the team doesn't take advantage of my naivete. However, Meekhof has always been super friendly. I've had to vist them twice in the last couple of months due to an issue in my car and they fixed it pretty quickly. They provide a shuttle service within a certain area but I didn't use it. Their hours are pretty convenient (early mornings at least) and if you can't make it before close, they can give you a call and let you pay over the phone and leave your key in a secure area to pick up your car if needed. While no one ever wants to go to an auto repair shop unexpectedly, the guys at Meekhof took care of me and explained it to the best of my ability to understand. Prices were definitely fair - I got a couple quotes from local dealerships and they beat the price by a couple hundred dollars! Definitely plan on keeping these guys as my local repair shop.

Just took my vehicle to Bauer, formerly Meekhof, for tire repair and after deciding to leave…read morebecause a tire quote seemed exceptionally high, they wanted me to sign a refusal-of-service waiver, which I refused to do. The younger man at the counter threatened to keep my vehicle if I didn't sign it. That threat, Bauer, is not only asinine, it's legally called "an unlawful detention of property." A repair shop CANNOT hold a vehicle simply because someone refuses to sign a refusal-of-service or liability waiver. Good thing you relented. You'd have a lawsuit on your hands right now. By the way, I just got the two Pirelli tires you attempted to overcharge me on for $200 less than your outrageous quote, including all installation costs. You tried to take advantage of a woman new to GR and in need of the repair of a flat tire. But you messed with the wrong woman. Go elsewhere, people!

Dorr Standard is our go to repairman! Quality work, great customer service fair prices.read more

Dennis C. We had to get some exhaust work and oil change,…read moretiming chain, fuel pump, spark plugs and other work done. We got great informational service both on what was wrong with the vehicle and when to expect the work to be done. The cost of the work to be done was pricey, but what timing chain replacement isn't. We are happy with both the service and repair of our vehicle, and will bring it back there, if any work needs to be done in the future. (Crossing our fingers and knocking on wood with that said)...LOL

Recently had both my car and my husband's truck in for service. Their mechanics are friendly and…read moreknowledgeable. They are always honest and I never feel pressured. Prices are very reasonable. Mason Street is the best!

Mason Street Garage is a local auto shop tucked away off Fuller on the NE side of Grand Rapids…read more It's really close to my house and I'd heard the name before, so when I started having car trouble I gave them a call. The guy who answered the phone, Rick, was super friendly and very polite. He told me I could have my car towed that day and they'd try to take a look at it, but it was a Friday so he wasn't sure if they'd get to it. Totally fine. He gave me the number of a tow company that they work with that picked up my car. I didn't hear anything by the end of the day Friday, so I figured they weren't able to get to it. On Monday I got a call from Rick who gave me the bad news... pretty expensive repair but I had already figured that out from Googling. He said he'd order the parts and hopefully get them yet that day. I didn't hear anything back by the end of the day, so I figured they weren't able to get to it. Ha! Then I got a call on Tuesday afternoon saying my car was ready. Luckily my boyfriend and I work together so I wasn't needing a car while it was being worked on. Rick was again super friendly and polite when I picked up my car and everything is running smoothly again. He even followed up with me a couple days later via text to see if everything was still going okay. The lack of communication I experienced the first couple of days might stress some people out, but I wasn't too worried. I will be going to Mason Street Garage for all maintenance from now on. It's really nice to support a local business that cares about their customers and provides friendly service during what can be stressful situations.

This is the first time with Go Auto. My Jeep needed new brakes. So I called Jon at Go Auto. He said…read morethat they are about a four to five-day wait. But if I would drop off the Jeep the next day he could at best give me an estimate of the cost. So I did and he called me that day and told me the cost and that he would fit it in since it was not a big job that he could have it done by the end of the day. Well, he had it done by the next morning at 9:am!! WOW! Now that is GREAT!! CUSTOMER SERVICE!! I am telling all of my family and friends!! about this great auto repair place. Jon and Jeremy are GREAT guys! I LOVE THESE GUYS!!!

Took the car to Capizzi for repair work and when I went to pick it up, it was parked so close to…read morethe building that you couldn't walk in front of it. Seemed odd how it was parked but didn't think too much of it. Get home later and notice that the front bumper is chipped in two places. That's when I realized that it was parked that way to hide the damage that was done while in service there.

Dropped of my Passat after-hours and they were great once again... very straight forward, no funny…read morebusiness. No doubt the most skilled transmission service on this side of MI.