From my pre-op appointment to the day of surgery, every single staff member I interacted with at…read moreDoctor's Hospital was exceptional. Everyone was kind, informative, patient, and genuinely caring. I had never been to this hospital so I wasn't sure what to expect but they took the time to answer my questions, explained everything clearly, and made me feel very comfortable every step of the way. Having surgery is stressful, but the entire team made the experience as smooth and positive as possible. I am so grateful for the excellent care I received and truly appreciate the compassion and professionalism shown by everyone involved. Wonderful hospital and an outstanding staff. Thank you for taking such great care of me!

I was scheduled for surgery but never received the time of the surgery and if I will discontinue my…read moremedication before surgery. I called the office of the doctors I was told to hold for more than 30 minutes, twice. I went to the doctors village hospital to cancel my surgery and there they showed me they gave me a packet that showed the time, which I did not received. Anyway I told the nurse that I gave them call 3-time and got no answer from them. Horrible nursing staff.

EMERGENCY DEPT. Took my partner in to er high fever cough and trouble breathing for 3 months now …read more The emergency room dr Mr p. told us he's just an emergency room doctor he doest't solve problems with patients, he said he just keeps people alive . Which should be concerning to all civilians who come in and get treated at this so called " better quality facility" . They took xray the dr. told me he didn't see anything in his Xray. Well we received his results online from memorial and it stated Hazy bilateral pulmonary reticular interstitial opacities, which are nonspecific but may be seen with interstitial pneumonia in the appropriate clinical setting. On his discharge paperwork they diagnosed him with acute bronchitis only because I told them he's had bronchitis several times this year. So basically it was a waste of time going there . If doctors don't have any answers then who do we go to for answers? I guess we are all better off researching ourselves on Google. All these so called "superior " hospitals are supposed to give better patient care than the other hospitals but apparently they are all the same except you pay more out of pocket for this type of healthcare.

I was recently admitted to Sutter Memorial after an ER visit for a broken leg. Surgery was required…read moreto properly set the bone. I want to begin by saying that the medical teams who treated my injury were exceptional--ER staff, the surgeon, anesthesiologist, surgical team, and floor nurses all provided excellent care and bedside manner. Unfortunately, the case management and administrative follow‑up were the opposite: disorganized, dismissive, and lacking compassion. After the case manager's third visit, I requested reassignment because of repeated issues. During her first visit--less than a day after surgery and my first PT session--she abruptly announced she was ordering equipment. I had already discussed choosing a wheelchair with PT (insurance covers only one item), but when I tried to explain this, she cut me off and repeated, "Insurance will only cover one." When I attempted to tell her about the steps at my home and the need for a ramp, she again interrupted and said, "Insurance won't cover that, you're on your own," offering no resources or guidance. Later, while I was on the phone trying to locate a ramp myself, she stood in my room sighing and rolling her eyes. She then told me I had been discharged--even though my nurse had just started an IV for low vitamin levels, I still had two doses left, the equipment she ordered hadn't arrived, and I still had no safe way to enter my home. When she asked if I had walked yet, I reminded her I was non‑weight‑bearing for at least two months. She then asked if I had Medicare, which I do not--another sign she hadn't reviewed my chart. I told her directly that her approach felt rude, rushed, and unsafe, and asked for a different case manager. Hours later, I learned the pharmacy couldn't fill my medication because it required prior authorization. When I called the operator asking for a patient advocate, I was transferred to a non‑working extension. After calling back and explaining the urgency, I was sent to the second case manager. She cut me off immediately, said she had "just received the information," and submitted the authorization but refused to follow up to ensure it went through. When I mentioned that home health also lacked prior authorization, she admitted it hadn't been done yet. She did not address my concerns about the first case manager and abruptly ended the call. In the days since, I have repeatedly tried to reach a patient advocate. Neither the hospital operator nor the main Sutter line could provide a working number. When the operator attempted to transfer me to her manager, the call went to voicemail and disconnected mid‑message. The medical teams make Sutter look excellent, but case management and administrative systems make patients feel abandoned. These failures matter--especially when patients are in pain, scared, and relying on the hospital to ensure safe discharge planning. When healthcare systems make it this difficult to advocate for ourselves, it discourages people from seeking care at all. Sutter needs to do better. Kaiser, in my experience, is far ahead in efficiency and patient support. As one example, I was told it would take five months to see an endocrinologist for a serious genetic condition--whereas with Kaiser, specialist appointments took only a few days.

The receptionist and the person (Ambra) who did my MRI is courteous and sweet…read more The place is nice, clean and we'll kept. Even the restroom is clean. I give this place 5 star. Thank you.

Trash place. Super extremely snail slow. First came for xray took 4 f'in hours. Now had to come get…read morea mri and asked specifically if I have an appointment I'm going to walk in get it done and walk out? She said yes. I'm typing this as I'm waiting almost an hour to even get called up to the front desk. AVOID AT ALL COST

I have been going to this clinic for years; and they have always been nice. They have little snacks…read moreand water. They also give little free supplies.

The Quality of care is Excellant. The nurses and Dr are friendly, making me feel comfortable. I…read morelook forward to my yearly comprehensive medical review. Thank you ladies.

The people I've talked to, a doctor and a desk attendant, have been really nice! I appreciate their…read moreknowledge of my medical needs and how accessible their care is.

i had a bad experience at planned parenthood, i wasn't able to walk in even though i called before…read moreshowing up. the office person assured me it was okay to walk in but i was turned away when i showed up. as for the care i can't say anything because i was offered appointments next month. the ladies in the front were nice but they need to communicate with the patient and with each other because the response when i called and when i showed up were not the same which was a big waste of time.

I normally don't write reviews but I feel this is extremely necessary…read more I recently went in for a scheduled c section at Modesto L&D on July 10. Firstly, the nurses are so sweet, so attentive, and made me feel so welcomed. I'm saying this from someone who did unfortunately have a traumatic c section experience (not the doctors fault, just circumstances). Although all the nurses were amazing I would like to recognize two amazing nurses who really made me feel seen and advocated for me, Nurse Jackie and Nurse Tabitha ( I hope that's how I spell their names). I will definitely always remember them and we're definitely the highlight of my experience. I'd hopefully like to nominate them for a daisy award. I'd also like to give a shout out to how clean the facility felt even the bathrooms.. I didn't have that same experience with my last delivery at another location .The food was decent, I wasn't really hungry during my visit but according to my vistors who did try the food they said it was pretty good. Overall I rate my experience 10/10. Thank you Kaiser Modesto L&D for turning this traumatic birth experience into something that ended up being amazing.

This place sucks. Waited 3.5 hrs before a doctor even had a conversation with us meanwhile my wife…read morethought she was having a miscarriage. This is a great hospital if you want somewhere to die

If your insurance covers 100% of the visits and you want to be charged with a surprise bill for the…read morebasic visit then please do not see this doctor--Dr. Vyas. He can say the most insulting comments to a vulnerable patient. You have the right to ask to see another doctor and I do strongly recommend it. I am in the process of filing for the courts to stop Dr. Vyas and his office for even sending my this bill. I have won a previous case with the same exact situation where a judge threatened the clinic and the doctor for sending me a bill even after my insurance covered the visit. These doctors and clinics need to be held accountable and liable for the pain, stress, and damages caused on the patients. À law firm also sent a letter of reinforcement to the clinic that I sued for wrongful and intentional billing. I gave these clinics a chance to clean it up and they have no interest in doing what's right and fixing it. Do not go to Valley Heart Institute, I do not recommend it. The office managers is awful and was an additional problem. Save your time and headache by learning through my experiences.

I wish I can say one thing positive about this place ! Over crowded, over booked, long waiting…read moretimes (obviously) Dr always in a rush .... Unhappy or less than happy receptionists. Lack of communication between appointments ... just an unpleasant and uncomfortable place to seek heart health care

If I could choose anywhere else to get prenatal care, I would. Nurses have such an ugly attitude,…read morenot welcoming. Leave an ugly look on their face as if it's a burden they have to help you. As a mother to be I would like to at least feel a welcoming vibe.....not here. At this point I'm just ready to give birth so I don't ever have to go back here again. Side note so thankful my daughter will be under my husband's insurance so she will never have to be neglected by this health center. Disgusting. Find anywhere else future mothers to be!

For parents trying to take their kids to GVHC urgent care, sometimes the physician will decide on…read moretheir own that they will only take in 5 year olds and up. I'm not sure if they're not qualified or just lazy but it was empty yet they turned away my kids. Shouldn't an urgent care have the capacity and ability to service all ages? Terrible health center and terrible workers.

I have to compliment Monica in your office. She went BEYOND to help me get an appointment for my…read morehusband. We are a new patient and she needed to make sure all our insurance Information was correct, and that we were eligible. It was a challenge, not because of her actions, but because our Insurance is alittle difficult to understand. Monica made the appropriate phone calls and returned my calls when she said she would. I'm very confident our interaction with our new Dr. will go just as well! THANK YOU, MONICA...You represent well!

waisted 2 1/2 months trying to get treatment. PA was ok, surgeon Alabi bedside manner sucked,…read morearrogant as heck too.

Very clean facility! Their dental equipment was really nice and better than my other dentist.read more

Dr Rivera was extremely professional during my initial appointment. However I was not given one of…read moremy two prescriptions and was not given any paperwork for my vaginal ultrasound. It has been impossible to get a hold of the clinic and I have been calling the main line for the last week to try and get a hold of someone to verify the information I need. The one voicemail I did get back left a phone number that had been disconnected and did not have an extension number that apparently I was supposed to receive. The corporate number that I have called refuses to give me a direct number to contact my doctor. This is incredibly unprofessional, And this is coming from someone who has worked in the medical field as well as receptionist background. At this point they are withholding medical records and information and I may be seeking legal guidance to escalate the situation.