Not a genuine person. Patronizing and self-assured man. Not the best place to go if you want good…read morecare.

I saw all the glowing reviews about this office and gave them a try, but did not have a good…read moreexperience. The appointment did not include a cleaning, which was not specified in the pre-appointment communication. I had told them that I just had x-rays from my previous dentist and did not need them (since I do not currently have dental insurance, cost is important to me) but they did not listen and gave me x-rays anyways. The dentist was rather aggressive in discussing an unrelated medical issue (which I already am managing with my PCP) and pushing some very expensive dental work. I do not understand how so many people have left positive reviews for this office, and do not plan to go back.

I have been to a lot of dentists in my life and I can honestly say, Dr. Saati is the best one. Five…read moreyears ago I moved to Peabody from Malden. I had been avoiding dentists because of a horrible experience but I had no choice, I needed to see one ASAP. Thank God I went to him and later on his wife Dr. Pandolfo. They started careing for my very neglected teeth. There are not enough praises I can say about them. I highly recommend them. Specially if you have any kind of anxiety with dental work. I basically spend the entire afternoon in their offices and I simply keep thanking God I came across them. I feel great and my teeth are happy.

From the owner: Peabody Periodontist. World Class Smiles. When you visit…read moreour office, your smile is our top priority. Our entire team is dedicated to providing you with the personalized, gentle care that you deserve. Part of our commitment to serving our patients includes providing information that helps them to make more informed decisions about their oral health needs. This website is a resource we hope you'll find both useful and interesting. Contact us today. We genuinely hope this site is helpful to you in learning more about our practice, dental conditions and treatments, dental recommendations, and more. Please browse through our website and be sure to give us a call if you have any questions or would like to schedule an appointment.

It was for my granddaughter! They treated her awesome. She…read morewas happy with the outcome. Very professional yet warm and comfortable surroundings.

I visited this dental office (mind you, it took guts as I have fear) to ask for a quick filling…read morebefore the tooth took a turn. I told them I couldn't afford all the extras, such as x-rays. They took x-rays. When the dentist finally came into the exam room, she proceeded to call out many numbers 1-2-2-3-3-4-2, etc. She strongly suggested a root-canal. NO. Well, I left there very mad! No filling, no cleaning, nothing ...except a $365.00 bill. Still have the foul tooth. NEVER GOING BACK!

I had (*) been a very satisfied patient of Perico Swampscott for more years than I can count…read more(began sometime in the early 1990s). I always had high regard for the care that I received there, until last year. When I returned for a routine dental cleaning I found the office to be not at all like it had once been. There was only one familiar face and I was told that my dentist, along with a number of loyal employees, from the reception desk to the hygienists to the doctors, mine in particular, were no longer with the practice. My hygienist did her usual excellent job. I scheduled my next visit and simply felt sad that things had changed so much. The reason that I am writing a review is that today I received a text message telling me that my cleaning appointment had been cancelled because the hygienist had left the practice. I was not offered an appointment with another hygienist. I am left feeling that I was simply cast away. One of the things that I really liked about Perico (aside from the great care that I received) was that there were many hygienists there. I valued using them all for all of their different knowledge. I always tried to have a different hygienist each time. (*) To be notified that my appointment was cancelled (less than a month before my appointment) because the last of the group of hygienists had left the practice (to repeat, there always were many and I loved them all) and not be offered an alternate appointment is unconscionably unprofessional. I mourn the loss of what Perico was and stood for. God save my teeth now!

Get a second opinion before being convinced a gum graph is the right procedure for you. My kids…read moregot one side of their mouth done because we were told it was medically necessary. A second opinion said the other side of their mouth can wait years and may not be needed at all. It's also very expensive, nearly maxing out our insurance limit which delayed needed cleanings to the following year.

Great experience! As a new patient, I was treated so well from the friendly greeting to clear…read moreexplanations of all treatments. A big thank you to Dr. Helyne and Dr. Stephen Hamelburg for helping me feel good about my teeth again. With such an inviting space and nice staff, I'm looking forward to my next visit. Susan

1 star. I was very upfront when booking the appointment that there was a strong chance I would need…read moreto cancel, and they still decided to charge me a $125 cancellation fee anyway. Absolutely unacceptable. The dentist himself was nice enough, but he did seem pretty young/inexperienced. Overall this left a terrible impression and I definitely won't be returning.

The Most Unprofessional and Disrespectful Dental Office I've Ever Experienced…read more I was a loyal patient here for over 25 years and brought them countless referrals -- until I saw how they truly operate. When you pay cash or have private insurance, they treat you like royalty. The moment you switch to MassHealth, the tone completely changes. The warmth disappears, appointments become difficult, and suddenly you're made to feel like a burden instead of a patient. After my father passed away, I missed one appointment -- and even after providing proof of his death, they still charged me $50. When I refused to pay on principle, they decided to "part ways" with my entire family. That says everything about their values. What really turned my stomach was that the staff and even the dentist personally spoke to me about other patients in extremely unprofessional ways -- mocking people's dental problems and making degrading comments about those who couldn't afford certain treatments. That's not just unethical, it's a complete breach of patient trust and privacy. They once pretended they no longer accepted MassHealth, but when I later called to confirm, the receptionist said they absolutely still do. That kind of dishonesty tells you all you need to know about their character. This office built a fortune on loyal patients and referrals, then turned around and disrespected the very people who helped them grow. They value money over integrity, and image over compassion. If you want to be treated with dignity and honesty, go anywhere else. There are plenty of dentists who understand that health care is about people, not profit.

Dr Herzog and his staff have always been great. I've been a patient for almost 10 years. Kelly my…read morehygienist is really great. Some are better than others, and she is one of the best! I do recommend him and his staff to others.

Dr. Murray is a skillful dentist and I had no issues with the quality of her work. However, she is…read morealso, in my opinion, overzealous and, in my case, did work and also recommended major work that did not need to be done. I had a history of no new cavities in at least 25 years, but each time I came to see Dr. Murray, she found teeth that she said needed filling or old fillings that she said needed to be replaced. I chalked this up to aging teeth and paid the bills, but when she found a "cavity" in a wisdom tooth that she said she could not fill, she recommended I see an endodontist about removing one or all of my wisdom teeth. This was the third time she or the dental hygienist had recommended wisdom teeth removal, though it was the first time she found a "problem" with any of them. Her recommendation seemed drastic, so I sought a second opinion with another reputable dentist, who found no cavity on the tooth. Months later, after x-rays and a thorough exam, he still found no issues with any of my wisdom teeth and also has, after a year, found no new cavities. He's now my dentist and I'm very happy with work he has done so far.

Dr. Murray and Team are all about communication, about what? Everything!…read more I am so pleased with the amount of time, attention and communication this office has invested in me as a "new patient". The initial "new patient" consult had me worried, I though that Dentist was going to be a judgy sales person, to my surprise, it was quite different than I had anticipated, not the opposite, different. The DIFFERENCE is that the Dentist, the business owner and manager of your teeth, inspects them fully. She carefully and painlessly pokes, prods and investigates. After a good inspection and mugshots of your teeth, she proceeds to present the evidence to you, allowing for questions in between. Pictures are worth a thousand words, color pictures, not conveniently vague X-ray's showing not much but your toothy mouth and grey areas. I was convicted, the pictures allowed no excuses, I needed help. Dr. Murray and team have treated me with the utmost care and dignity. They have alleviated my anxieties about the cost of the dental work I require. Wendy the manager thoughtfully laid out everything for me to see. She made clear indications what WAS covered by my insurance and What was NOT, very accommodating. There were no end of world scenarios. Simply put, fix what YOU can when YOU want, no pressure, just upfront service. BONUS- I have a temp crown, fell off today, Dr. Murray popped it on, same day-no charge, then wished me a good Thanksgiving. WOW!

Dr Paul Gamber has been my dentist for 15 years and has been a huge help through 2 implants and…read moreregular dental care after the implants were put in. He has a great staff surrounding him too. Renee does most of my care before Dr Gamber comes to see me. I am extremely happy with the care I have received here.

Doctor Gamber was my dentist for over 20 years . He and his staff were terrific and I genuinely…read moreliked them. Suddenly his practice stopped accepting Delta Dental. At my recent appointment I was asked to pay almost $500 up front for cleaning an x-rays, I could only pay $350. When I wasn't able to cover the entire amount I was asked to reschedule. After 20 years? Very very disappointing. Time to find a dentist who accepts my insurance.

I have taught at Harvard with Dr. Rosen for over 10 years. I was just looking up his number when…read moreI saw this negative review. As far as I am concerned, having watched over his shoulder for so long, Dr. Rosen has 1. Excellent people skills 2. Excellent attitudes toward people 3. His skills and knowledge are unquestioned by any of us. I think this one negative review says more about the reviewer than Dr. Rosen.

From the owner: Dr. Alvin Rosen is a Periodontal and dental implant specialist. He provides all aspects of…read moreperiodontal and dental implant therapy, treatment of gum disease (periodontitis), periodontal regenerative surgery, gingival and bone grafting and dental implant therapy, among other procedures. Although our patients are usually referred to us by their dentist, other dental specialists or their general practitioner, a referral is not mandatory. At all times our concern is to ensure that any discomfort is minimized and that we care for you as a person, not just your periodontal/dental problems. You can be assured that an extremely high standard of cross-infection control is practiced as part of our philosophy in providing you excellence in care.

Before visiting Dr. Rafferty, I read online reviews. Although I came across two concerning reviews…read morefrom other sites, I chose to proceed based on the numerous positive testimonials on his website. Regrettably, my experience was far from satisfactory. I initially sought treatment after breaking off part of a tooth, upon which Dr. Rafferty recommended a crown. Crown #1: During the appointment, despite expressing concerns that my bite was way off at least five times, my feedback was disregarded. Consequently, the crown was significantly oversized and had no appearance of a natural tooth. I was told that the misalignment issues would resolve within 24 hours, but they persisted, leading to unbearable pain, inability to sleep or eat solid food. The earliest follow-up appointment was 5 days later. Dr. Rafferty made the necessary adjustments to recover my bite but the finish was filed off resulting in a rough surface with metal exposed through the porcelain which looked even worse than before (see photos). Seeking a second opinion confirmed the necessity for replacement, which Dr. Rafferty agreed to, albeit with significant discomfort and post-removal pain. Crown #2: The second crown looked good but suffered a fracture upon placement. I mentioned the crack sound it made when being installed, but was told it was fine. When I got home, I took a good look and saw that the crown had cracked completely in two, requiring yet another visit for removal and replacement. Crown #3: While the third crown initially appeared promising with both look and fit, it dislodged just two days after installation without so much as eating on that side. An additional visit was needed to re-install the crown but it required further adjustment due to the increased height from the new layer of cement. The filing adjustment caused the outer smooth finish to be further removed resulting in a rough top. The entire ordeal entailed extensive travel to Dr. Rafferty's office as I live an hour away. I anticipated 4 hours travel, but it totaled 14 hours with additional expenses. Beyond the physical discomfort and pain, the experience lasted for over a month and caused incredible anxiety. Although Dr. Rafferty displayed willingness to address issues, the repeated complications and resultant distress highlight a concerning lack of precision and expertise in the treatment process. I hope my experience helps someone else make an informed decision.

From the owner: At the office of Thomas P. Rafferty DDS, we provide skilled and experienced periodontal care to…read morehelp every patient enjoy the benefits of a healthy and beautiful smile. We offer a comprehensive range of services and use the latest technology to achieve healthy, attractive, and long-lasting results of care.