Roberto came out the next day after I contacted him. Gave me an estimate that was very fair and…read more competitive, compared to two others that I had. Roberto gave me the specs I needed to be approved by management in a very timely manner.Came and worked on the ramp for a few days , were very professional and very friendly. The ramp is very sturdy and well built. I would recommend Roberto for this kind of work to anyone.

Pristine Contracting initially showed a great deal of promise and worked hard on my deck, but the…read morequality of the final details and communication ultimately fell short of my expectations. I specifically told Robert Torres that I wanted the spiral staircase to be either brown or white. Instead, he ordered a silver staircase with a basic black plastic/PVC railing that does not match the staircase or the rest of the project. Although I was dissatisfied with these issues, I paid the final invoice in full because Robert had agreed to help me obtain a replacement railing and address the rust-stained concrete around the staircase. He initially responded to my messages, but after receiving payment, communication gradually stopped. My later messages and phone calls went unanswered, and these concerns were never resolved. I regret paying the final balance before everything was addressed. Robert initially seemed genuine and willing to make things right, which made the lack of follow-through especially disappointing.

I had my bathtub resurfaced in February 2024, and the finish is already peeling off--lasting barely…read moreover two years. That is horrible bad workmanship for a job that is supposed to hold up for many years. When I called to get this addressed, the new owner completely washed his hands of the issue, claiming he bought the company a year ago and that work done prior isn't his responsibility. He offered zero assistance, said there was "nothing he could do," and couldn't even provide contact information for the previous owner to resolve the warranty. When you step into business ownership, you inherit its reputation and customer service standards. Relying on technicalities to abandon former repeat clients shows a complete lack of integrity and makes this a absolute disgrace of a business. Save your money and go with a reputable company that actually stands by their work. Absolute disgrace of a business.

Nice job on bath refinishing! Looks so much better! Careful with taping and cleanup. Very friendly…read moreand on time per schedule

Had my bathtub refinished by Alfonzo. He showed up on time as scheduled and did a great job. He…read morestood behind his work, and I really appreciate that. It looks like I have a brand new tub and I'm really pleased.

Had our stand alone shower resurfaced. Here for three hours and cleaned 95 of the mess. That is a…read moregood thing. I let the shower stand and not used for 72 hours. Used and found very rough surfaces. Contacted the company and was told the surfaces would smooth out? NOT. They are still ruff like they need to be wet sanded. Contacted the company, and told them I was not happy. Also told them I was going to have repaired by someone else. For 750 dollars should have been done right the first time. Sorry I used them

Gallery Kitchen and Bath updated our kitchen which is open to the great room. The work was done…read morepre-pandemic and everything went perfectly. The backsplash was challenging as I used large 12x24 ceramic floor tiles with inlays of glass/metal/ceramic small rectangular tiles behind the stove and interspersed elsewhere. Their tile person was fanatic about making these inlays set at the same depth as the floor tile, and even cut and rearranged the sheets of small tiles behind the stove for a more random look. The cabinetry is perfect. The glass special cut bar that sits over the quartz countertop came out perfect too. We could not be happier with the results. They also fixed our remodeled shower floor (it leaked) when they hadn't even installed it. There was a change of ownership right in the middle of this project and the people who did our bath remodel dropped the ball. Gallery Kitchen and Bath (thank you!!) took the shower floor down to the base; repaired that so the water would drain properly, put in the correct drain, and now the shower is functioning as it should with no leaking. Yes, I knew what I wanted for each project and did not depend on them too much for design, but for construction and pulling everything together. We would use this company again any time. Highly recommend.

On 31 May 2022 I signed a contract with Gallery Kitchen & Bath, hiring them to remodel my kitchen…read more On that date I gave them a fat check to cover the cost of materials plus part of the labor costs. The job was finally completed on 23 August 2023. That is 1 year, 2 months, 3 weeks, and 2 days (450 days) to complete the job! I was told up front that it would take 12 to 16 weeks to build and ship the new cabinets. Other materials, I was told, are readily available locally. The 12 to 16 week window passed with not a word from Gallery Kitchen & Bath. Several more weeks passed with no communication. Eventually I received a message from Cody in the office giving me excuses but no further information. She said that as soon as she has more information, she will let me know. That statement turned out to be a lie! Several more weeks passed during which my new cabinets were shipped to Gallery Kitchen & Bath and stored in their storage room. Cody did not contact me to tell me of the arrival of the cabinets as she had promised. I continued to impatiently wait for information which never came. Phone messages went unanswered, e-mails went unanswered. I drove to their storefront during normal business hours to find the door locked and nobody inside. I thought they might have run off with my check. I filed a claim with the Registrar of Contractors. Filing a formal claim finally got the attention of Nicholas, the owner of Gallery Kitchen & Bath. We had a meeting with an agent from ROC, Nicholas, and me. At that meeting Nicholas gave lots of excuses and apologies and promised me that he would start work on my project as soon as he finishes up other projects. In the presence of our ROC agent, Nicholas looked me in the eye and told me that he plans to start working on my project around the first week of March, 2023. Once he starts working on my project, that will be the only project he is working on until completion. There will be no interruptions in the workflow for my project. That statement also turned out to be a lie! Five months, 1 week, 6 days (166 days) later the job was finally complete. Obviously, there were a few interruptions! One day after completion I received a message from Cody. She was in a hurry to get the final payment that I owed. Gallery Kitchen & Bath was in no hurry to work on my project, but they were certainly quick to demand my final payment. In fairness I must say that the work that was performed in my home was very good. The workers were conscientious, knowledgeable, helpful, and detail oriented. I have no complaints at this time with the quality of work. Because of the lies, horrible scheduling, and absence of communication, I would never recommend Gallery Kitchen & Bath for any job.

Had an opportunity to document John's work in the foothills with Time lapse camera's and my drone…read more Exceptional work produced by John's team.

Booked over a month ahead. The electrician was supposed to come and quote us for the job. They…read morecalled and confirmed the day off. My husband took off of work to be there. At the time that the electrician was supposed to be there, the office called and said that he was stuck on his last job and didn't know when he would be out there and that it would not be today. Very unprofessional. Do not recommend. Clearly overbooking which affects the quality of service.

Rx2 gave me back my home. Specially thanks to Juan, Chuy and Manny who worked so hard to make my…read morehouse a home again.

Update to my original review. On August 27, the towel bar in my bathroom unexpectedly detached…read more Upon attempting to reattach it, it was discovered that the screws had been screwed into a hollow opening of the wall filled with a paper/cardboard material--rather than being properly secured. This concealed issue would not have been visible had the towel bar not fallen. As of 8/28/2025, the cardboard was removed by the owner, Roy who proceeded to explain "it was a quick fix," and the bar was affixed to satisfaction, however the method used to install it to begin with is unacceptable and raises serious concerns about the integrity of other completed work in my home. While I appreciate this being cared for, I was also asked to remove my review from BBB however, in good conscience, I wanted to document and share my experience in hopes of saving someone else from the same outcome.

I couldn't be happier that I hired A-Select Tile and Bath for a home renovation. They completed a…read moreshower remodel, as well as a complete new flooring project in our home. The results were beyond our expectations. The quality of workmanship and attention to detail resulted in a fantastic outcome on both projects. Dan is a true professional-shows up when he says, gives a fair quote, and executes the project exactly as promised. Also, we were very grateful to have such talented (and professional) contractors working in our home. We have other projects on the agenda and would ONLY consider using A-Select for future work.

I had the best experience working with Dan at A-Select Tile! A reasonable price and exceptional…read moreservice, professionalism, communication and superior workmanship by Pancho ! New 8x48 porcelain plank tiles throughout the house, and new 12x24 porcelain tiles in the bathrooms...Excellent job, I am very grateful and pleased to have had such a skilled professional such as Pancho doing my tile work. My next project will also go to A-Select Tile, Dan and Pancho redoing my primary bath shower and tub area. Thank you to Dan, Pancho and his pro helpers.

These guys were great. Fast scheduling, on time, quality work, and very reasonable pricing. Mike…read morewas especially great -- super friendly, efficient, knowledgeable, and capable. Such a refreshing experience after dealing with other contractors. Highly recommend.

Some years ago, I made perhaps the biggest mistake ever. I contacted AHS and Herp Penrod to…read moreprovide a price for the repair and replacement of some wood gates at my home. An individual calling himself 'Carmen' came out, looked over the job, and sent out a price sheet; no contract was ever offered. My wife and I agreed and sent the entire asking price to Mr. Penrod to start the job ASAP. My wife and I are both over eighty, and we're considered old school, as Carmen pointed out the two times he spoke to us. The 'old school' was his answer to not replacing the gate handle, the house numbers, the gate spring he tore off, the flag holders on the fascia board and the discarded wood he threw over the wall. He and Mr. Penrod basically approached the job as a paid-for project that was finished. Tongue-and-groove slats were replaced with the cheapest knot-filled, and now, unrequested, spaced wood. The screw heads ranged from Phillips-head to power-tool-only acceptable. To no avail, I contacted the Arizona Registrar of Contractors, the Atty. General's office, the Tucson Better Business Bureau, they had given AHS the A+ rating I relied on, and influenced our decision, and Pima County Age Council. Their response was, "What do you want us to do?" The Tucson BBB replied that they didn't write the reviews, and the Registrar of Contractors was relieved after two appointments, both canceled, didn't address a resolution. The nearly $4,000 job was approached with a hostile age basis attitude of contempt and scorn. The check was cashed so we can do as we wish, and they did. My email request the day after the job was considered done by AHS, and only AHS, as no walk-through was offered or ever took place, to meet with Mr. Penrod and Carmen at my home was less than a five-minute conversation. It seemed it was more a pretext to appease the state's requirement. It ended with Mr. Penrod shouting across my drive, in front of my home, that he considered my email request "a much of bullshit". He later called me from what I believed was his Cell Phone, as it didn't come in clearly and I could not understand him. It was the last attempt either of us made to contact the other. The Tucson BBB continues to have an A+ rating for AHS; Angie's List, on which AHS is considered a vetted and worthy contractor, said "sorry" and was never heard from again. There is much, much more, but as I will soon turn 86, I don't have the time or energy to deal with this 'elder abuse'.