I'm from Boston and relatively new to BC, in town for the holidays. I'd finally reached my limit,…read morein terms of patience, with trying to find mascara that won't flake, run, smear and/or smudge. I've tried all manner of waterproof, sweatproof, primers, etc...high end, low end, and likely most in-between, since age 40 (I only started having trouble at that age even though I'd worn mascara since I was a teenager). I'm 51, hot flashes and the delicate undereye area (stretches and pulls from all makeup removers, I want to minimize wrinkles) make it not worth trying and paying for product anymore. At the same time, I've always had blonde eyelashes; and, even though they are long and healthy, it looks like I don't have ANY eyelashes without mascara. I have sensitive skin as well. I decided to treat myself and have my eyelashes tinted so as to have one less thing to worry about during the hectic holiday season. I Googled eyelash tinting and was glad to find a 5-star place and read reviews praising Erin's services. Simple tinting was just $20! However, I was VERY nervous to go to a private residence/business with my eyes. Erin took my information over the phone, booked me an appointment for the next day, sent me a confirmation e-mail, and gave me directions (accepts cash & card). When I arrived, I was instantly put at ease to see an immaculately clean, invitingly decorated and welcoming personal salon located in a well kept, modern home (look for the yellow door). I was the only one there; one chair, no lines, no waiting, no curious eyes of other customers upon me and the aesthetician's undivided attention. Erin had me fill out consent forms and asked me about what I wanted, needed and expected; answering my questions with confidence and ease. When I chose my shade, Erin was excited for me. She explained the procedure, showing me the tinting product and letting me know what to expect in terms of wear, care, and performance. This was AFTER I'd already replied to her email, peppering her with questions AND she'd replied within the same 24 hours (even though I believe Google said typically responds in a couple days nd I didn't expect to hear back so quickly). We chatted a bit and I got to relax, too...under a soft, fluffy blanket which made me feel like I was going to sleep as I closed my eyes. The entire process took under 20 minutes. I'm very happy with the results...in my 20s, I'd had the same procedure done a few times at Sheraton Hotel spas in New England, paying twice as much for the same quality in a more commercial setting. I highly and happily recommend The Perfect Feather for eyelash tinting!