I am very unhappy with this place. I brought my car in for what should have been a minor repair,…read morebut instead I was charged $159 for what felt like a bogus diagnostic test. The biggest issue, however, is their customer service. They rarely return phone calls, making it extremely frustrating to get updates or schedule service. Poor communication and unexpected charges have made this a disappointing experience. I would not recommend this shop, be careful.

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

Took my car in for a recent inspection. I also requested an oil change even though it was under the…read moremileage due. They called to verify I wanted that done as they normally go by mileage. Nice! I still went ahead with it. It took a little longer than expected since they couldn't find the key to my wheel lug nuts (surprise!) Which would have caused havoc if that had happened on the side of the road. Glad they found the issue. Ready the next day and for a reasonable charge. Also a local U-Haul dealer and known for their quirky sign. Would recommend their services.

I love this place so much. They are always so friendly and so quick to help. I've been here for…read moretire patches, oil changes, tire rotation, inspections, brake replacement, and a soon to be electrical issue with a trunk latch. I also had an issue with one of my cars being rear ended while parked, and being bullied by a collision center who took apart the car. Bob stepped in to offer assistance and help me and offered referrals. Extremely grateful for Bob. The peace of mind on the quality of care and commitment to excellence truly does still exist and this is the place to have those expectations met. Justin and the ladies at the desk are also fantastic. They always remember my name and details about me that makes me feel like family.

I've been here 3 times since they opened this year, twice for flat tires and once for car…read moreinspection/oil change. This review is primarily about the latter. They only have one mechanic, who by the way looked exhausted when I dropped off the car in the morning and had a day's work ahead of him. I made an appointment for 10 am on a weekday for my inspection/oil change (I purchased my own synthetic oil to save money), but didn't get my car back until 5:30 pm after I showed up and told them I needed the car. They've got signs that say they give estimations for time but it's not a guarantee, and I'd say the same seems to apply for their pricing. When I called to schedule the appointment whoever answered the phone did not seem very knowledgeable about their prices, and even the day of my service when I spoke to someone on the phone towards the end of the day it still didn't seem clear how much everything would come out to be...well I was shocked to find that they charged me $25 for the oil filter and $32 for the emissions sticker required by the state even though they didn't even do the service itself because we're exempt from driving less than 5000 miles in the past year. I know things cost more nowadays due to inflation, but I think they need more staff, to be transparent about their pricing for standard services like what I had done, and to have better communication. I'm still thinking about that poor mechanic who's overworked here and I think I will look for other options before I come back here for even these simple jobs.

This place is wonderful. They help the customers out pricing is fair. The service is amazing. They…read morevalue the customers and help them in any dilemma or issues pertaining to their cars. I never had a issue going to them for several occasions so I recommend them to everybody

I've had my car serviced by John HAUSER'S a few years now.. ever since I moved to this area. Right…read morefrom the get-go I noticed how polite and respectful they are, actually treating you like you and your business matter and are important to them. They are honest and direct about the repairs they do, always explaining options or necessities, prices, etc. Their pricing is solid too. But the BIG point I want to make here is about the character behind the business. I had some rather extensive repairs done on my car last year. Shortly after which I had to travel to Massachusetts for medical reasons, needing to stay in Massachusetts for surgery and a fairly long PT rehab. During this time I had difficulty with my car. I was told my car needed the same repair John's shop had done on my car...big $$$. I knew it couldn't be true but had no idea what to do. I reached out to John HAUSER'S and John went ABOVE AND BEYOND, helping me trouble shoot, find a reputable garage, and HE called to apprise the garage owner about the case. I have no words!!! I have such respect and gratitude for John's kind, professional, honest, straightforward help!!!! This took time and effort away from his busy day with quite a few different interactions; not only calls with me but researching garages in the area I was in in Massachusetts, but also actually calling and talking with the owner of the garage I ended up taking my car for the service needed. The net result of the repair saved me HUNDREDS of dollars (over a thousand) and a car that's safe to drive back to Pennsylvania in a few weeks! I would give John and John HAUSER'S garage a HUNDRED Yelp stars if I could!!! It is rare that businesses now days treat customers respectfully....but John and his Company not only treated me with respect, but with honesty, kindness, and effort that will stick in my mind forever, inspiring me to "pass it forward"! Thank you, John!!!

I'm very impressed with the service I've received at John Hauser's Drexel Automotive. I've used…read morethem only twice, but they were very highly recommended by my neighbors and now I agree with them. The service was quick, prices competitive, employees are friendly and honest.

Listen. LISTEN. If you are considering hiring this "mobile mechanic," please pause, take a deep…read morebreath, and maybe lie down, because what I'm about to describe is not for the faint of heart. This man rolled up to my driveway in a van that looked like it had already lost a fight with a tornado, a raccoon, and possibly its own sense of self-worth. He hopped out, spilled an entire soda, and said, "Don't worry, that happens." Sir. SIR. Why is that your greeting?? He opened my hood, nodded like he was understanding the secrets of the universe, then poked a totally random part and said, "Yep, that's your problem." When I asked what the problem was, he said and I quote, "Mechanic stuff." Thirty minutes later my car was making a new sound I can only describe as "haunted dishwasher screaming into the void." I asked him if that was normal and he said, "Cars make noises." Then he charged me an amount of money so offensive I think it might be a hate crime against my bank account. He drove away. My car died. In the same moment. Like they were spiritually connected and my car couldn't continue living after witnessing whatever he did to it. If you hire this man, may the automotive gods have mercy on your soul because he WILL NOT. i would give zero stars but, Yelp refuses to let me express the true depth of my suffering.

Basically we were side swiped. I put out a project on yelp asking for a mechanic. Dave messaged me…read moreand said he would come out that night to take a look. Hours go by and he never showed. Finally that morning he came by. Told us the issues and told us what parts to get. We paid him $250 to buy the parts and $200 in labor. Not only did he get junked parts but none of them were good. I asked him to at least refund us for the money we paid in the parts. So he stopped responding. DO NOT USE THIS MECHANIC. He took our car parts and sold them for cash and our car still isn't running. We've had to have another mechanic take a look and begin to work on the car. This was a very unpleasant experience I wish on no one.

Installation took a lot more than expected. 5 days as opposed to 2-3 hours. If it was…read morecommunicated well it would have been fine. Impossible to get on the phone. Had to literally drive to the place during hours to get updates.

I found Matt and his shop because my car had an issue where my long time, family mechanic could not…read morefigure out. I took my car to Matt and he was able to figure out and resolve the issue immediately. I rarely write reviews but this guy and his team deserves the credit. Friendly and knowledgeable service at a fair price. When your mechanic can't figure it out, bring your car over to Drexel Hill Auto repair . Thanks again for bringing my car back to life.

Always get great service here with Josh and Mike. Serviced my AC that Conicelli Toyota could not…read morefigure out, they also installed new tires on my Toyota. Honest and knowledgeable.

These great folks have just moved into these new digs! Although it's a little unusual, these folks…read moreare really two businesses in one location. The gas operation is separate from the service station. Over time the gas side has changed hands but these excellent mechanics have REMAINED THE SAME GREAT PEOPLE SINCE 1973! If you are like most folks, there is always some unpleasant pressure when you bring your car to a service station. How much is it going to cost? Will I get it back on time? Will I be pressured to buy unnecessary stuff? There is a reason why I've been using these folks for 18 years! My car is always ready ON TIME. Of course I'm going to pay $$ but I always feel the price is FAIR. I'm never pressured to purchase UNNECESSARY SERVICES. If you live in or around the Havertown area, it doesn't get much better than this!

Havertown Automotive is everything you want in a well-run auto repair shop. They were friendly,…read moreprofessional, reasonably priced, and made the entire experience easy from start to finish. It's hard to find an honest and reliable mechanic these days, and a good automobile mechanic is worth his weight in gold. I highly recommend Havertown Automotive for all your automotive needs.

they provides great services by honest and trust worthy gentlemen. They delayed their closing to…read morehelp me fix my tire; and only charge a reasonable standard fee,. When I insist to pay extra to show my appreciation for their help, they refused to take any extra. Their skills are great, but their honesty is a rarity in today world

Completed the work right in my driveway. Technician was friendly and knowledgeable. Price was in…read moreline with every other automotive repair shop but much more convenient

They provided me with excellent service and I did not have to find time and make it to the shop…read more This service is prompt and communicated with me when they on their way and while the tech is working on my car. I am satisfied with the price for both parts and service, no surprised or hidden fees. I highly recommend them and will continue to use them in the future.