I went on a 7 night Mexican Riviera cruise with my family in January 2026. We had a wonderful time…read more It was our first time on Norwegian. It stopped by Puerto Vallarta, Mazatlan, and Cabo. Tip: The further you go outside the port, the cheaper the taxis. Always negotiate a total price. As for shows, we saw Icons, the Beatles show, Jersey Boys and a few comedy shows. Jersey Boys was the best. They need some kids shows. They didn't have any. A magic or dancing show would be good. Food I liked the food. Felt it was better than Disney and Carnival. I prepaid for the restaurants as well. We got to try three including Le Bistro, Cagneys and the Asian fusion restaurant. The Asian restaurant was our favorite, although my daughter loved Le Bistro. She still talks about the escargot. The main buffet was good. They have different themes each night. I appreciated the staff encouraging everyone to wash their hands before entering. They had a catchy washy washy song. We enjoyed Gelato and soft serve after every meal. They charge extra for room service, which sucks. The other cruise lines do not charge for this. I didn't like that they had an age restriction in the gym. I took my son to work out with me but after 30 mins, the staff kicked him out. So we left. I think Norwegian should revisit the age restriction on teens especially, if they are accompanied by adults. I'm all for not allowing teens in by themselves. Overall, it was enjoyable. I'll probably try Royal Caribbean next.

Second time on Norwegian Cruise Lines but a first on NCL Bliss which is considerably bigger and…read moreupdated than the Jewel. We sailed to the Mexican Riviera on a 7 night cruise. Pre sailing with NCL is easy. The app works great. The terminal at port of Los Angeles is confusing. I have cruised out of port of LA on Royal Caribbean many times. It seems more chaotic this time. I'm not sure who to blame. I needed wheelchair assistance for my mom but was told Haven Guests have a different check in. The staff at this terminal were curt and down right rude. I don't even think they know what they are doing. We chose to go through security and check in at the Haven stand. Lady there was ok but it wasn't the warmest of check ins. We then went to another desk where we received our cabin cards. There the staff were pleasant. Next, we went to the Haven waiting area. This is where you receive the wheelchair assistance. Communication was very much lacking all around! The drinks and snacks were very nice and appreciated. The NCL Bliss is a stunning ship! There is plenty to see and do. The standouts were the observation lounge, water slides, cleanliness, jogging track (only before 7am or after 7pm), outdoor movie theater, entertainment staff, the pool, and the Haven. We had cabin 18714 and 17712 in the Haven area. This was the highlight of the cruise. My experience with NCL is mostly with Haven because everything here is elevated from service, cabin amenities to food. There were some hits and misses in the Haven restaurant. I wish they rotated the menu daily. It is the same every single day. The restaurant was empty every day and I believe it's because the menu does not change. Service from the butlers, Jane and Shree were amazing. The stewards did a great job of cleaning. The rooms were amazing. They are starting to look out dated but overall we were pleased. They use LOccitane products which I love! The four stars really is for the Haven experience. I would give 3 stars for the rest of the ship. The speedway looks fun but you have to pay! The food At the buffet and main dining room were subpar. The buffet wasn't my favorite. I got real tired of the food there. I did like the ice cream scoops and the crepes. The entertainment was a 3/5. They had a magician who was more a mentalist that then tried to sell his program on memory. Odd! The Beatles band from Argentina played twice. It was good. They had plenty of dancing and dance classes. Cruise Director was great. I would go on NCL again if it's in the Haven!

Irena and the whole crew here are amazing. Words can not express how helpful they have been for…read moreus. Going above and beyond. Guiding helping with documents and travel. We live about an hour and a half away, but drive all the way down here because we know we're gonna get 100% attention with our service and everything always comes out smoothly. We did a lot of phone emailing and then come down in person when we have to for translations, notary and travel. Highly recommend this fabulous crew for all your needs.

We used Peter to book our trip to Croatia. We were celebrating our son's graduation from college…read more Croatia was beautiful ! Wonderful vacation for us. We flew Lufthansa Airlines. They were not so wonderful. This airline is horrible! Going to Croatia and coming home our flights were screwed up. We got stuck flying to different cities both ways and had to stay the night in a hotel . They would not comp us a room. Missed the first day of vacation in Croatia. On the way home our flights were screwed up again, missed our flight in Frankfurt, Germany. We had to stay an extra night on the East coast due to Lufthansa Airline incompetence . We live in California , had to fly to Boston and stay the night. They would not comp us a room. In the morning we flew to Denver and back to California. Peter was great . My suggestion would be NOT to use Lufthansa Airlines when booking your trip .

I'm so grateful to have this office near by to take care of my DMV and general insurance matters…read more I love the consistency on their excellent costumer service... The front desk agents are courteous and friendly. My agent Juan Murillo was knowledgeable, patient, helpful, and friendly. The facilities are extremely clean and welcoming. Thank you so much for the support throughout the years

Rude people working here all the locals say to go to the one in Torrance the young girl with the…read morelong nails was so rude and just mean no customer service skills in the end she didn't help me she said her system was down but yet other customers were getting helped

Janice Wells was amazing to work with! We traveled to the Amalfi Coast for our honeymoon late…read moremay-early june, specifically Praiano, Capri, Naples & Rome! She recommended our favorite hotel of the trip, Hotel Piccolo Sant'Andrea. It was truly magical there! The vibes, the views, the people, the pool drinks & snacks.. it was by far the best and worth every penny. Capri was great as well, but it ended up being our least favorite of the trip. We stayed at Villa Marina and while the hotel was beautiful, the people staying there were not. Overall, I wouldn't recommend Capri for a honeymoon - more for families & friends. Naples & Rome were both incredible, and we cannot wait to go back soon, adding florence and lake como to the adventure!! Everything Janice planned for us was 10/10, smooth, convenient and made us feel really special! She even put notes to us in each room with champagne and sweets. Thank you Janice for the trip of a lifetime!!! We will remember it forever

Janet was extremely helpful to our small group, and always kept us up to date on deadlines,…read moredocuments, etc., including possible port restrictions.

We love the Discovery Princess! We've sailed on Discovery three times and have always had a…read morewonderful time. We were upgraded to a window suite, which was absolutely the best stateroom we've ever had on a ship. The 730 ft.² window suite stateroom would be perfect for an Alaska sailing! While we've sailed in suites before, nothing has compared to this particular suite! *See photos. We enjoy the restaurants - especially the Crown Grill and the Reserve dining in the Skagway dining room. The level of service is top notch! Per usual; Princess Cruises truly offers a unique experience and they honestly do have,"the "best crew at sea!" We've sailed with other cruise lines, but have decided to exclusively go with Princess.

First time on Discovery, second time with Princess. This ship is a beauty. There are 17 decks but…read moremost of the activities are on deck 5 to 7 and 15 to 17. The little mini golf is on its own little deck. I don't count that. This was a 4 night cruise that was a repositioning cruise, no ports. It was all sea days. Some days were rockier than others. Once we hit Washington, the waters calmed. The first day was hectic and confusing trying to figure out the layout of the ship. It really doesn't make sense especially why you have to go to the very back of the ship on deck 7 to go down to Ketchikan Dining Room. It was my last favorite dining room. It was in the back of the ship and noisy. My favorite dining room is the Juneau. Service in all eating areas were fantastic. Service in my stateroom was minimal. I hardly saw my attendant. The medallion to get into my stateroom was state of the art. It knows you are coming and unlocks your door. It let's others know that you're in the room or not which could be good or bad. Activities were plenty but many of them were upsells. They had a first time guests meeting where they gave it the best prizes. Food was great especially at the buffet. Biggest buffet! The main dining rooms were hit or miss. My friend and I ordered different dishes so we could try. The presentation of the food was stunning. My last favorite food was their lasagne. I highly recommend princess if you want peace and quiet. The average age is over 55.

I went in today to get some information about a trip I will be taking to Lubbock Texas. I was…read morehelped by Carrie, she was so kind and so helpful. She even printed a book for me so I can find stops along the way. I was so impressed by the help she gave me!

I'm so grateful to have this office near by to take care of my DMV and general insurance matters…read more I love the consistency on their excellent costumer service... The front desk personnel are courteous and friendly. My agent Juan Murillo was knowledgeable, patient, helpful, and friendly. The facilities are extremely clean and welcoming. Thank you so much for your support

No one understands the souvenir rubber ducks in the window. Do people need them in cruise ship…read morebathtubs? Insider locals will give you the story on the World War II ships in the harbor or tell you when the Grand Warner refurbishing will start. Nicely decorated. Nice people. Wall of business cards.

The trip was fast paced and not very organized. The group was spread out and the leaders seem to be…read moremore interested in themselves and maintaining the schedule Information wasn't shared even though most people had WhatsApp including myself, I didn't get messages from the leaders. Most of the time I had to go round asking for information. Claudio helped but when it came to problems you were on your own.

On 2/19/25 my husband and I each paid a $350 deposit + $144 for optional travel protection plan for…read more2025 Mexico Cultural Tour 10/1/25 - 10/8/25. On 3/7/25 we were notified via email they no longer will offer travel insurance & referred us to Travelex, On 7/14/25 we purchased Allianz Travel Insurance $389. The $144 we each previously paid was applied as a payment for our pending trip. On 7/29/25 we received a check for the amounts we had previously paid for the trip (??). After multiple calls to Adriatic Pilgrimages-Sherry we found out the trip was cancelled on 6/30/25 - but no one from Adriatic called to let us know (????). Had we been notified of the cancelled trip on 6/30/25 we would not have purchased travel insurance on 7/14/25. I have sent many emails to Adriatic Pilgrimages asking them to reimburse us for the travel insurance of $389 since it was their error in not notifying us about the cancelled trip. As of today 8/18/25, no one from Adriatic Pilgrimages has contacted us in regards to this issue. We will not travel with this agency again, no one from Adriatic is taking any kind of responsibility for their mistake. ***Beware of their lack of business communication and responsibility*****

Polene has helped me with a number of reservations/tours, both domestic and overseas…read more She has always been quick to respond to questions, upfront about costs and given alternative options. She is organized and fantastic to work with! She has also been responsive when I've had last minute hiccups with reservations to help straighten it out. Overall, a wonderful agent who gives reliable information and tips! I would highly recommend her and will continue to work with her in the future!!

Polene Faal is terrific. She is knowledgeable, professional, courteous and personal in dealing…read morewith her customers. She considered all factors when planning our Viking cruise which included approximately 20 family members many over the age of 70 with special needs. Polene took care of everything. She is patient and seems to be available 24 hours a day. She even supported our group even though she was on a trip herself. I highly recommend Polene to anyone considering taking a trip.