Bottom line: trustworthy, honest, not just trying to make a buck, professional and highly…read morerecommended for any job small and/or large. There are a lot of HVAC companies out there, I've done my research. If you're stumbling upon Stryker look no further and highly consider them. At least let them come out and look at what your needs are. No loss there, right? Brent knows what he's talking about and his biggest concern seems to be quality work and to meet your needs while providing a great customer experience. The handling unit in my attic had rusted condensation coils. Another company came out and told me the unit was "oversized" for my house and the plenum was undersized and this caused my coils to have too much pressure and broke one of the lines and freon was leaking out contributing to condensation causing rusting. A 14K solution was recommended to me. I wanted a second opinion and took a chance on Stryker. Brent thoroughly looked at EVERYTHING and determined that the problem was actually from the original install 10 years ago when the home was built. The drain from the condensation on the handling unit wasn't piped in quite the right way (original install problem). This wouldn't have really been a problem because there's a back-up to allow condensation to drain off the unit. However, I wasn't performing regular cleaning maintenance and that drain pipe clogged causing my coil to rust. Since I was happy with the air quality and the cooling of the house, Brent recommended just replacing the rusted coil on the handler and re-piping it and performing annual cleaning. I saved almost 10k. Brent could have underbid the other company and made out like a fat rat, but he didn't take advantage of my HVAC ignorance. When you find a company like this, it seems like a true gem. I wish every business had his standards.

I had a small air conditioning problem that turned into a big air conditioning problem. It a pretty…read morestressful situation and I was afraid to call in for help. I thought it was going to take hundreds of dollars to get it fixed, so I kept putting it off. I finally broke down and called someone. I called Stryker Heating & Cooling and I could kick myself for not doing it sooner!! They sent someone out right away and fixed it in minutes. Not hours or days, it took minutes. It also cost less then $60! When the technician said he was done, I felt a weight had been lifted. I am so grateful! The Stryker team are knowledgeable, kind and had great communication skills. I couldn't be happier with their service and I plan on being loyal for life! Thank you Stryker!!!

Alan and his team were very helpful in assessing the best solution for my home. I thought that…read moreinstalling a ductless split system would be optimal, due to my subpar duct and vent setup, but Colley Co was able to do enough duct and vent improvements/expansions, quickly and at reasonable cost, to "save" my nice upstairs ducted system. They also did a great job insulating my attic - passed Austin Energy inspection on the 1st try - and relocating my condensers from the side yard to the backyard. The new 3-ton Daikin recommended by Alan for our downstairs has worked great so far - much quieter and cooler than our old system. Alan is highly responsive, both by phone and email, which is not always common in this industry. He and his team address any concerns or criticisms immediately and thoroughly.

Colley Co. replaced my old dilapidated and failing AC unit with a brand new top of the line Daikin…read morebeast of an AC. Both Alan and Ricky were both very helpful, informative and definitely had my best interests at heart. Alan did not try to sell me any additional products that I did not need. He suggested an additional return air vent to help my system's air flow. This solved the problem my house was having not cooling the downstairs effectively. And Alan solved this problem without trying to sell me a $3300 zone damper system. Another company tried to sell me on that zone damper system. They did not get my business. Alan and Ricky both had some great ideas on how to make my system run more efficiently. They suggested I seal up some gaps in my air vents and make sure that there are no gaps in my attic insulation. I always have lots of questions about this kind of stuff and they patiently and honestly answered every question I had. The actual installation went efficiently and without incident. I was only without air conditioning for about 3 hours. Ricky and a helper got the system in, explained a few things about how the new unit worked and got my new thermostat up and running. They got rid of the old ac, furnace and the old condenser. They did a wonderful job cleaning up after themselves. I did not have to pick up a single piece of trash or anything after they were all done. I think the hallway they were working in was actually cleaner after they had finished up. Give these guys a try. They are awesome. They are honest and will take care of you for a very reasonable amount of money. They will also take the time to explain what they are doing and why they are doing it. Thank you Alan and Ricky.

Upon recommendations from three friends, we called Dave at Extreme Air when our air conditioner…read morequit working. Dave came out and spent lots of time taking all the components out, inspecting them, and cleaning them. He found the root of the problem and got us going again. We were prepared for a hard sell on a new a/c unit, but Dave didn't do that. He simply fixed the problem--and for a fair price. In the past, our experiences with a/c repair consisted of someone coming out and taking a quick look around, then either not fixing the problem or charging a lot of money for what turned out to be a band-aid and a hard sell. It was refreshing to have someone come into our home and treat us right.

Dave is fantastic! We had a AC repairman for many years we had gotten his name from my MIL. She has…read moreused him since her AC repairman husband passed away in 96'. I called my regular guy to come and just inspect the AC unit and tell me if there was a leak. My family was going thru a tough time and I explained we were not doing well. Instead of being nice and charging a nominal fee to check he said our unit was rather old and that he could do a service call, how about that? I said no explained again the terrible hardship our family had been thru and said we just wanted him to inspect the AC unit and tell me if there was a leak. Once again and a third time he said that he could do a service call for over 100 dollars, how about that? I told him no thanks and I might get back to him. He seemed like a greedy unfeeling person. Between us and my MIL we had given that man a lot of money and he would not just check this small thing for us-dang what a creep! I never trusted the guy, my gut always thought something shady was going on with him. So I had heard of a rec for Dave and called him. He was so kind and just checked what we needed checked! He listened! I told my husband next time we need an AC repair-we are calling him, goodbye to the last guy. Dave came out last month and was very sympathetic to our family still going through a hell for 6 months. He did a great job with the repair. he came out the end of one week to diagnose, I never saw a harder worker with him going in and out.of the house to check the unit, get things from the truck, etc. He had to come back to install the part the next week. He gave us a good fair deal. He is a good person and that counts for so much! He is the bestest!

TT John at East Side Air. He's a cool low key guy and knows his HVAC stuff cold…read more My Problem: We built a living room addition on a mid century ranch and the while the existing system ran fine it just didn't have enough Oomph! to cool the new square footage. Over the past year and speaking with 5-6 different HVAC techs everyone recommended a brand new traditional system. John was so well recommended that when I called him last summer he apologized but was too busy to take on any more work. I'm glad I didn't make a decision then and called him again recently. He went out of his way to ensure we got the most cost effective solution possible. They installed a mini split which was around 1/2 of what a new traditional system would have cost us and will save us $$$ on energy bills because it's incredibly efficient.

John Delario is probably the only person I'll be calling with any problems related to my HVAC. I…read morecalled him yesterday morning after reading reviews on yelp and he made it out in the afternoon. I thought my HVAC fan motor was broken but it was really just a problem with the capacitor. I would have never known if I tried to fix this myself. I am always hesitant about calling a company to come do work because even the smallest little thing would cost me a few hundred dollars at least. As John was fixing and replacing things, he would also give little informational tidbits and explain what things were and what he was doing along the way. I can't say I didn't learn anything because I did pick up a few things here and there. He was very knowledgeable and definitely knew what he was doing. In the end, I would highly recommend John for all your HVAC needs. He does everything carefully and professionally at a VERY reasonable price.

My heater went out towards the end of the day before Christmas and Shane and Shawn were able to…read morecome out that day and get some parts replaced on the furnace in my garage and me and my family were good to go for the holidays! Highly recommend using them. Honest, fair pricing and most importantly locally owned!

Texas Quality Services unfortunately was the HVAC sub-contractor on a major renovation of a West…read moreCampus fraternity house I oversaw. They did some mediocre work and their help with problems after the fact definitely leaves something to be desired. During the actual remodel, we failed to pass their part of the inspection multiple times. We had problems such as parts of the duct work not being glued. When you remodel student housing during the summer, you have a very, very tight time table to get things done and get your certificate of occupancy. We barely made it! A few months after the remodel (during winter) we had a problem with one of the new condenser units they installed. It was not cycling properly. To their credit they got out and fixed the problem Monday morning. The low ambient temperature was simply set wrong. (plus 1 star) December of next year it actually snowed in Austin (didn't stick, of course), the students started complained that the heat was not working in the remodeled part of the house which includes multiple furnaces. It is incredibly unlikely multiple new units would fail at the exact same time. Obviously something was probably just set up incorrectly, like before, and this is the first time it was cold enough outside to notice the units weren't running properly. I called Texas Quality Services. They had been very responsive to the initial AC problem from their installation. Sadly I was told they do not provide service and because the installation was over 1 year ago we would have to call someone else and talk to the manufacturer for any warranty claim. Since TQS wouldn't help with the problem, I reached out to a handyman friend who went out and inspected the units. He discovered the gas had never been turned on to the units since the remodel. He turned the lever and we had a good laugh. NOW FOR THE REASONS I'M UPSET AND TAKING THE TIME TO WRITE A POOR REVIEW: The main reason is because TQS failed to tighten the fittings that provide gas to one of the furnaces!!! If one of the students had figured out the gas was off instead of someone who knows what he is doing, they might not have noticed the gas smell before closing the closet and leaving. He could have accidentally blown up the $#*$%@ house!! #1 - They used clear mastic on the ducts and missed places which caused the city inspector to fail us and jeopardized our remodel timeline. #2 - They set up a condenser unit incorrectly. #3 - They obviously failed to test both furnaces. #4 - They carelessly jeopardized the safety of the tenants by failing to tighten gas fittings. #5 - They hide behind the excuse they don't do service work. This was not service work. This was your original job. If you look at other reviews for TQS, you see a common theme--complaints about their installations and crappy assistance after the fact. If you are a GC, find a better sub. If you are the property owner, demand a different sub from your general contractor. And for the owners of TQS, hire better employees and fix your boo-boos.

Isn't is strange how one mean person can ruin a 4 (potentially 5) star experience?…read more Austin Texas in August is like being wrapped in plastic with the sun pointed about 3 inches from your skin. It is unpleasant to say the least. With that in mind, imagine living without air conditioning for over 3 days. That brings you to my life. My home warranty company sent out Texas Quality Services. Jordan at their office was pleasant and helpful. When another client was a no show, Jordan sent Sammy the tech to me asap. Sammy was also pleasant and helpful. The poor guy was working in the heat, sweating like crazy but remained nice. I don't know many people that could do that. On the day the work was to be completed, a part on the brand new unit was leaking. Its 5pm on a Friday and of course there is no way for poor Sammy to do anything to help. One more night in hell was my future. He promised to be back Saturday morning. Saturday morning comes and Sammy is 45 minutes away at 9:20am. At 11am he is still no where to be found so I called and called. No answer. HERE is where the great experience falls apart. I am convinced the poor guy is lost or in an accident or stuck somewhere so I call the GM wondering if he can help find poor Sammy. THANKS TO JUSTIN STEVENS, GENERAL MANAGER 4 (potentially 5) stars is a 2 (and only a 2 because of Jordan and Sammy). His incredible unprofessionalism, rudeness and hanging up on a customer after threatening to withhold services until MONDAY (Remember it is Saturday and 104 degrees) made me realize that customer services sucks. His exact words were "you are a home insurance claim and I make no money off of you so I went above and beyond by calling Sammy for you and I could tell him to go home until Monday"...click (phone hanging up). Shocker that he didn't answer when I called back and his voicemail said he is out of the office until July 15 so do not leave a message (it's August Justin, get your act together). I thought about calling the owner, who I see has the same last name but I figure whats the point. Brothers stick together. Instead, I filed a complaint with my insurance company. They were so happy to hear that their vendor claims to make no money so I guess no longer referring clients to them means 0-0 is, well, 0. That shouldn't bother the Stevens brothers since they "make no money" anyway. Texas among other hot states are in "emergency" status right now. It seems criminal to me that a company there to help with situations like this would jeopardize myself and two children because the GM didn't want to be bothered on a Saturday morning. UPDATE - SPOKE TO GINA FROM QUALITY (MARRIED TO THE GM, JUSTIN) TODAY 7/15/15 AND SHE ADMITTED TO SEEING THIS BAD REVIEW WHEN I WROTE IT AND ADMITTED TO IGNORING IT. CLEARLY SHE IS MEANT TO BE MARRIED TO THAT BULLY.

Justin was to refer to me by a friend, and I am glad I listened. He was on time and very…read moreprofessional. Found the issue and was able to fix it the same day! Best part was that he was reasonable with his pricing and didn't try to upsale or overcharge. Super nice guy. Will definitely be using him again for future ac needs.

Hired these folks for a/c service. They provided a great service doing exactly what I asked for,…read moreat a very reasonable price. None of the normal service fee plus I'll let you know when I get there. I knew what I needed and they quoted exactly that. If I had not known, I expect they would have been just as reasonable. I recommend them.

Today our air conditioning system broke down a V-Tech Air technician came out same day and fix it…read morefor us. They had great service and fair price. Would highly recommend them to anyone!