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    Perry Eric MD Grants Pass Clinic Phys & Surs

    1.0 (1 review)

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    14 years ago

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    Cascade West Primary Care clinic

    Cascade West Primary Care clinic

    1.0
    (1 review)
    2.3 mi

    My dad has been seeing Linda (one of two nurse practitioners at this practice) for primary care…read morefor years. I recently had to get involved with his health care and medications and found out the issues they have been having with this clinic. My dad recently had a stay in the hospital followed by a rehab facility stay. The second day into the rehab stay, He starts to have various urgent symptoms that I won't get into. The facility nurses can't get a hold of the NP or any covering provider!! Apparently spending hours on the phone, leaving various messages. At that point I pulled the plug, and requested he sent to the ER. He was then admitted to an inpatient rehab facility with a doctor on staff that could handle any orders/etc. Thank goodness. Fast forward again, my dad is home from rehab and doing well. We need to follow up with this primary care provider (Cascade West), within 2 weeks of coming home. The rehab called Cascade west to schedule the follow up, no answer (surprise, surprise!!). So they faxed an update to linda instead, and instructed us to call and follow up. The final straw: I finally got in touch with someone in the office. Given COVID and their very limited hours, I set up a ZOOM appointment to start- since we just needed to update Linda on his new medications and request the lab orders. The office person stated that they would send the ZOOM link 15 min prior to the appointment time. Come time for the appointment, no link.... Called 2-3 times, no answer to the office phone. At this point, we were done. Called Asante primary care, and set up a new patient appointment the following week for my dad. And guess what? a receptionist answered the first time and scheduled right away. To make matters worse, they are actively recruiting and accepting new patients. They can't even care for the ones they have! Clearly money driven. Do not recommend!!! (Update: A cascade west office employee, called the following day to "re-schedule the zoom appointment. They did apologize, but it was mixed with tons of excuses. "I don't know what happened, it was a busy day, we have 2 new employees, on and on". Just very unprofessional all around. Plus to call an entire day later!?)

    Perry Eric MD Grants Pass Clinic Phys & Surs - internalmed - Updated July 2026

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