Enterprise in Anderson truly went above and beyond for us! It was an extremely busy weekend, and…read moremost of the rental cars in the area were completely sold out. Even with the limited availability, the team did not rush us or brush us off. Since we already had a reservation, they took the time to listen, work through the issue, and ultimately found a vehicle for us. A special shoutout to Natalie she was absolutely phenomenal! She was patient, kind, professional, and genuinely understanding of our situation. You could tell she truly cared about helping us instead of simply saying there was nothing she could do. Her positive attitude and exceptional customer service made a stressful situation so much easier. We are extremely grateful for Natalie and the entire Anderson Enterprise team. This is exactly what great customer service looks like. Highly recommend!

I will never rent from here ever again. I rented a car for the whole month of April. I took the car…read moreback on April 30th. the refunded a card that wasn't the card that it was taken out on. I repeatedly said what card to put it on, that I wanted it put back on the original card. well got my receipt and it was NOT refunded to my account. I went back in and told them and they said there's nothing they can do. now here a month later I still have not got my deposit back that they claimed they refunddd to me. I'm contacting main office and if I still do not get any answers I will be taking them to court. Be very very careful if you use this place. They will steal your money.

Why my husband and I will never use Budget for our rental car needs…read more.. While we typically go with a different company when renting vehicles for trips, our preferred company no longer carries 12 passenger vans, so after weighing our options and finding that Budget offered a great discount (30% off + 10% in an amazon gift card), we booked and prepaid our vacation van weeks in advance. I called the local pickup location (Anderson)24 hours before we were scheduled to pick it up and was told all was well, that the van would be ready at the preselected time. However, early the next morning, I was awoken by a call from the local company informing me that Budget, at the corporate level, had overbooked 12 passenger vans and that our van, which had been promised and paid for, would not be available. The local Anderson employee was very kind and after informing me this has been happening frequently, she told me her recommendation was to call Budget's corporate number. Over the next three-four hours I can't even tell you how many Budget call center employees/ supervisors I spoke to... far too many. Not once did I ever get a real apology or even a reason this happened. Instead, the only option was to cancel my reservation, something I begrudgingly did after several hours of talking to people who refused to help. Mind you, this is the day we were supposed to leave for our vacation, and we needed transportation for 9 people, which would now mean renting two vehicles and putting gas in both. When I inquired about renting two vehicles from Budget and keeping the price of them within the price of the van we had already paid for, I was told I needed to call my local pick up location and ask if they had vehicles being returned. He refused to check from his end, so I demanded Budget refund all my money that day so I could rent other vehicles elsewhere. After more frustrating calls to Budget, and two calls to my bank, it took a few days before the money, minus a $150 deposit, was refunded. They were keeping my deposit, even though the cancelation was their fault. After more calls, the deposit was finally refunded. Our family looked forward to taking a big van on vacation so we could have everyone in one vehicle with plenty of storage. Instead, we had to put 1500 miles on two vehicles, as well as put gas in them. Lesson learned, Budget Car Rental sucks!

I wish there was a choice for no stars because that's what I would choose. I totally got ripped…read moreoff by this location's unethical business practices. I was charged over $170 for having a car 26 hours and they did not follow the price I was given by Priceline. **Caveat Emptor** LET THE BUYER BEWARE!!!

worked for them for years and instead of being accountable and act like a business they decided not…read moreto pay me money i had spent out of my own pocket for car repair work that douglas jr had approved. there BBB Rating is F and currently have 1 open claim and IN state Looking into them BUYER BEWARE$

Do not do business with these rip-off artists. They sold my step-daughter a vehicle with a…read morewarranty. Five months later the timing chain went out. They refused to fix it. We took it to 3 other mechanics who advised this was a $2k-$3k repair. Doug Bowmer refused to honor the warranty. Now my step-daughter has an inoperable vehicle that she still owes $8k and now a $2k-$3k repair bill. This is a terrible company to do business with. Stay away!

Top of the line auto care. I drive a 30 year old Chevy truck. I've had it for 20 years. He has kept…read morethat truck running like a top. He isn't cheep but he will work with you. His prices aren't inflated and after all you get what u pay for. I sure hope he doesn't retire!!!

From the owner: Contact us today!…read more Ralph's Auto Service is a full-service preventive maintenance and auto repairs center in the Anderson, IN 46011 area, specializing in General Services, Car & Truck Care, Undercare Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing and Quick Lube Services since 1990

Had them install a bed rug and RetraxOne XR tonneau cover on my Toyota Tacoma. Looks great. I drove…read more30 minutes to have them do it, since a local establishment wouldn't install any parts that they didn't purchase themselves. Well, I bought the parts online, which is so common today. I'm so glad that Auto Outfitters (Anderson) will install parts whether purchased from them or not -- what a relief! (P.S. I drove from Muncie) Jeff B.

I have bought off of them before, Currently they have been short handed but I recently went in…read morethere for a speciality item. The salesman wouldn't sell it to me because he couldn't guarantee me it would work. I appreciated his honesty and willingness to forgo a sale for doing the right thing. I appreciate honestly in doing business. Unlike some other speciality shops. I am not affiliated with them or know anyone that works for them. Just a shout out for honest business practices.

Extremely slow customer service, no one was at the front desk for about 10-15 mins. Car wasn't…read moreready and ended up waiting another hour while they cleaned the car. Regardless of it being a small location the customer service was poor but thankfully I'm not ever in this area. Do yourself a favor and so not show up if you're in any kind of hurry because they have no sense of urgency here

Horrible customer service. The lady behind the desk had a smart mouth with a horrible attitude…read more Couldn't answer none of my questions and her answer was "I only worked here for 3 years". If you are looking for a rental definitely do yourself a favor and rent some where else.

The owner closed the business and has retired. I talked with him yesterday. I appreciated what he…read moreoffered over the years.

1 star for the quality of the car- the driver was very friendly and professional and deserves 5…read morestars. Website shows a Lincoln under Fleet and is described as "luxurious fleet of vehicles," and I was picked up in a black Impala Sedan that had crumbs in the seats and a trunk dirty with grass. I talked to the company owner who insisted the Impala was a 2020 and nice car, but I use airport service often and this was not an acceptable vehicle for this type of service- it did not have the feel of a high end, luxury vehicle inside, both in the quality of the interior nor the ride. I would recommend using another airport car service company if you are looking for the "luxury" experience this company claimed to deliver. The owner did apologize but did not offer anything further to compensate for the experience.