(Part 1 & 2 unable to fit check BBB-Complaints)…read more (Part 3=6/13/25) To think that things couldn't get any worse, the car wouldn't start about 1 month later, perhaps it was a bad battery. I didn't invest in jumper cables and we ended our membership with AAA. Darnit. I asked for a jump from my neighbor mechanic, he jumped me. I got then stranded at 7-11 off Shaw across from Fresno State. When I turned off the car waiting for a classmate that was helping me, he wanted to get donuts at the doughnut shop, the car was dead. It wouldn't even click over. He started asking people in the parking lot if they had jumper cables and could jump us. Then I reached out to a Muslim lady with a hijab and she didn't have jumper cables but offered to send someone over from the Mosque to help us get the car started. We waited in the parking lot for almost 40 min. no one came. (Part 4=6/13/25) By luck a man in the parking lot after continuing to ask for help had jumper cables and gave me a jump. I was then able to drive Gory to his stop almost on Herndon and I drove to Walmart based on the advise of Manni, go ahead and get jumper cables. I took the risk of stopping at Walmart it wouldn't start again. Luckily it did start after Walmart on Blackstone and Ashland and I drove home. A few days later I reached out to John again, & picked him up the day I was getting food picked up from the Mosque. We parked down off the street from the Mashhad and when it was time to pull forward the car wouldn't start. John called a friend who worked at Auto Zone and said we would be coming to check our battery. We went there the battery was low when checked and actually was totally the wrong battery for the car=a go cart battery. To replace the battery with the the core charge removed and the correct size etc, it would cost $240.00. I requested Manni pay half threw Zelle and he wanted a cheaper battery, and was concerned if it wasn't the battery whatever is draining it would kill a new battery and we would be out more money. Basically the cars running better with the correct battery now. Manni said we'll just sell the car and get a better car in a few months, so he can save up. When he came home from work and he drove past Larry's Auto Sales, there were a whole lot of used cars in the parking lot. He said lets go there and get a different car? I said. You're kidding right? He blamed me for wanting the lemon he bought at Larry's. I replied I was wore down Manni from searching day and night, for him to find a car, using up my savings for a Toyota truck what I really wanted and searched for on our home eventually since all the prospects I sought out through private party he declined. I was exhausted at the amount of time wasted that there was no call or show from people I would answer their ad's to meet at Tower Automotive where Robert let me know he would look over a potential sale option for me for free. The months of being without wheels, taking the bus to do laundry, the sacrifices I made. The scams I dealt with from car private sellers on Facebook Marketplace, Craigslist and Offer Up online. I was wore out. When we finally went to Larry's I had already made a verbal agreement I would pay full rent, plus monthly shared expenses for the month on the condition, buy a reliable vehicle for us, that month. After seeing the lemons he was thinking about getting, Ford Sedan-sitting on a corner, took it to Robert, all kinds of issues, a VW Jetta that was dead on the car lot, corner of Olive and Blackstone, windows didn't work, and back door locks didn't work. He really wanted that VW Jetta. I was so frustrated with him after I explained that car dealers usually purchase their cars from a auction, mark up the price ¾ times the original sale of the vehicle beyond Kelly Blue Book, (I told Manni to compare prices after assessing off Kelly Blue Book-just because you pay more for a car doesn't mean it's quality according to Consumer rating), (our car Kelly Blue book value is @ time of sale=$1,677.00) to make a sale. The Mercedes was a compromise for me when we were at the dealership because the condition for me was I was able to put a full bicycle in the back, it was tan and cream, which I liked. I wanted something reliable, economical, not crazy in gas and minimal maintenance. When I was home and he surprised me with the car-I had no idea he paid for the car AS IS for around $4,200.00. We didn't receive our tags or actual pink slip from Larry's Automotive, till past 30 days. I was so frustrated and tired from the craziness! After all I have been through with this car-, scams, day and night searches and trying to reach out for a sale in private party=I'm not in the space to go through all this stuff again. (Part 5=6/13/25) My friend that works a Fresno county job said the the dealerships in Fresno are no good, you're better off looking in Modesto, Stockton, or surrounding areas, Manpreet bought you guys a lemon.

I was so dumb and locked my keys in the car. Luckily Jason was able to come out pretty quickly and…read morehelp out. Dude is such a goat I'm so appreciative for him to come save the day.

This review was hard because Isaac, my service advisor deserves 5 stars but my overall experience…read moredidn't quite meet that. Isaac was prepared and ready for my appointment. I had an additional concern and he was happy to address it and even add it into my appointment. He was transparent about the additional time it would take and said I may want to find a ride home. This is the part that didn't meet my expectations. Car dealerships have previously provided rides or transportation for their customers and so I wasn't expecting having to find my own. I ended up having to pay for a ride service. I'll know for next time. Isaac stayed in contact with me with additional work they discovered and the timeframe needed. There was even a video sent so I could see the work needed. He did a great job at verifying warranty coverage and helped save me a lot of money! I will continue coming back for the great customer service Isaac provides!

It's like they want you to NOT buy a car... I went to the…read moredealership to look at a vehicle and nobody approached me. They were all at the front talking. Which was fine with me. I was able to look and decide which one I wanted. But, I eventually had to ask someone to get me some help. I was helped by Isaac. He seemed cool and not salesy. He was willing to work with me on the deal I wanted and quickly got me numbers closer to what I requested. But then, one of the mangers, Luis came in. He was immediately on a power trip telling me that if I wanted the price I wanted, I needed to put additional money down on top of my trade in, which would raise my otd price...I said no, and he demanded I work with him if I wanted him to work with me. Is that how you speak to someone when trying to earn their business? Why not provide a positive experience to your customers, even if they don't purchase...? At least some respect. I left. After leaving, their manger Tao contacted me and also tried to get me to agree to a deal which was just slightly more than I was willing to spend. He then said since we couldn't agree, he would be ending the relationship between myself and the dealership. Lol Despite that, the next morning, Martha texted me claiming she had another manager on site and felt we could come to an agreement. The back and forth was getting really old. She then sent me the numbers I wanted and said they could do this. I asked for an email of the offer, to which she responded with a blurry photo of her desktop screen. I was willing to come back in, but didn't have my hopes up. I received an email requesting that I confirm an appt of 5:00, which I had never arranged. Martha asked when I'd be arriving and I told her 5:30ish. Upon my arrival at 5:35, everyone was standing around. A woman who I'm assuming was Martha was sitting at her desk just looking at me. No greeting. Isaac had me sit at his desk and apologized that there was stuff everywhere. Other salesmen walked around eating. It's like they want you to know they don't care...Isaac walked away and I sat at the desk for 15 minutes while he chopped it up with the manager in his office. After I got up, he came out stating they were just "printing the paperwork." I continued to wait another 15 minutes, standing in the lobby while they took their time and BSed. So I left. Of course as soon as I left, they began calling and texting me stating my paperwork was suddenly ready and asking why I didn't go through with the purchase. They must get a kick out of being rude to people when they'd otherwise be standing around bored. I am not going to tolerate being disrespected in order to get a car...Nobody should ever be treated that way as a customer. It doesn't make anyone want the car more. Don't take your business here. It's too bad. Mazdas are nice. If I ever purchase one, it will be elsewhere.

Best car dealer I have ever been too. treated us very nicely. not pushy and actually care not to…read moremention the cars are amazing and the after care on point.

I had a mixed experience with Westland Auto in Fresno…read more Back in 2023, they did help me get into a car when my credit wasn't great, which I appreciated. I purchased a 2016 Ford Fusion with about 130k miles for around $14k through their in-house financing. I put $1,000 down and my payments were about $700/month. The interest was definitely high, but that's expected given my credit at the time. The buying process itself was smooth, and their team communicated well whenever I had questions or issues. The downside was the limited inventory--my options were basically that car or a smaller sedan. Fast forward to September 2025, I got into an accident and the car was totaled. I still owed about $6k maybe and since I had GAP insurance through them, I expected the process to be straightforward--but it wasn't. Getting the GAP coverage to kick in was a hassle. There was a lot of back and forth between their office and my insurance, and it took about 1-2 months after my insurance paid their portion for everything to finally get resolved. Looking back, the car was priced higher than what it was actually worth. While they do help people with low credit and offer in-house financing, you end up paying a premium for it. Overall, I appreciate that they gave me an opportunity when I needed it, but if you have other options, I'd recommend exploring them first. I was later able to get a 2018 Honda Accord with only 60k miles for about the same price I had been paying for the older Ford, which really put things into perspective.

I seen this car and I put a deposit down on the car A…read morecouple hours later they call me and tell me they need a Complete deposit. I told him it would take another week. They had my money they knew I wanted the car and a day later they sold that car. I am having trouble getting my money back from these people. I highly recommend that you be aware of who you're dealing with. And make it to the point where I have to take legal action. I shall add my money back the day they sold that car .

DO NOT COME HERE! I got a car here. I needed a car for college. They sold me a car with some of the…read moremost expensive repairs I had to pay for. They cleared the codes of my car before I purchased it. They tried to give me the car with no bulbs in the headlights, which made it nearly impossible to drive at night, endangering me and the public. Alfredo was incredibly rude when confronted with these issues. I've been stranded in this car almost three times in little over a year of owning it. almost 5000 in repairs alone. YOU WILL HATE COMING HERE. DO NOT COME HERE. This auto sales experience is the worst experience I have ever had, and that friends and family have ever seen, and if I could go back in time, I would tell someone to run so fast in the opposite direction and go to a well-known dealer, you will get so much for your money somewhere else. River Park Automotive Center values profit instead of human life and public safety. I have taken my car so often to mechanics I'm a usual now. DON'T BUY A CAR HERE OR EVEN LOOK. They have CLEARED WARNING LIGHTS ON THE DASH TO TRICK YOU. If i could give it a zero, I would.

I'm telling you guys my brother is still fighting for the car that instantly messed up within 2…read moreweeks. these people will try their hardest to talk you into buying a car from them even if you asked for the money back. whatever you guys make a deposit and don't want that car anymore, just asked for the deposit back. they will try their hardest to not give your deposit back.

They sold me a 2015 tahoe Broke down in two months. The…read moretransmission is going out. The refuse to help. Asking they want more money. They never told me the car was crashed .body work is coming off. They sold me a over price truck . Saying they are giving me a good deal. Truck is worth 28k sold it to me for 54k.

Stellar performers, I love the dealership overall, great ambiance, boutique style vides and super…read morefriendly staffs

How about returning calls and text messages? You've had my car for two days. The same issues the…read morelast time l brought my car in there. Hopefully your "technicians" won't scratch it up again. The manager just brushed us off.

Bought a QX 50 from Dave Nazaretta at Fresno Infiniti over the labor day weekend. Love, love, love…read morethis car! So fun to drive, great gas mileage, and lot's of power. Dave at Infiniti was very laid back, never pushy, and after dreading looking for a car, he made the experience a good one. Not your typical "car" salesman. They are responsive to your car needs, and I felt very fair with my trade-in. I would highly recommend checking out Fresno Infiniti if you are looking for a great car. Cathy

Absolutely no accountability from the owner. We drove a brand new car home and it had this flaw…read morefrom the factory. I spoke to the owner and told him I had purchased two Lexus prior with no problems and he stated all manufacturers have problems. I had hoped to hear,rest assure we'll fix it moving forward. The car was returned to infinity per California lemon law when I went to speak to the owner he stated that had nothing to do with me that was between you and the factory. I said when you sell a car, you take no responsibility. He said it's not just like it left you stranded or the engine it was just that little piece I said so you're saying it's OK to purchase a brand new car with a flaw like that, I told him this whole ordeal was horrible and frustrating and I was literally two days away from parking the car in front of the dealership with a sign talk to me before you purchase a car from Fresno Infinity I stated that I was going to write a bad review and the owners son stated that we will have the review removed and that shirt you're wearing is that the company you work for will give you a bad review and I let them know that I'm retired and it's actually the logo from the school that my grandson goes to again, no accountability and very childlike shirt you're wearing is that the company you work for? Will give you a bad review. I told him no it's a logo from the school that my grandson goes to once they sell a car you're on your own very sad with new business.