I had a great experience purchasing from Wells Auto Sales. I found a full (accurate) list of their…read moreinventory on their website and after finding the vehicle I was interested in I received prompt responses to emails and phone calls. I dealt directly with the owner, Mike Wells, who was very knowledgeable about the vehicles in his inventory and any work that had been done on them. The purchase process was very low-stress and streamlined. Great experience all-around!

I purchased a Jeep from Wells Auto in Feb 2017 and I couldn't be happier with the vehicle which is…read moretruly exhilarating to drive. More importantly, Mike Wells was (and is) simply a pleasure to deal with from start to finish as he continues to provide post-purchase support. Mike's business is run with the highest level of integrity and one where you will be treated with respect while getting a top-quality custom Jeep at a fair price.

I had the worst experience. I thought I was getting a good deal when I bought my car. When I got…read morehome and looked up how much the car was worth, I over payed by $3000. When I bought the car it was making some noise over bumps and the headlight went out on a test drive. They told me they would fix the noise and the light. The next day the transmission went bad so I went back so they can fix everything. They had my car for week and told me they fixed everything. When I went pickup my car, they said they could not find anything wrong the transmission. When I drove out the dealer lot the transmission started to act up again and the light was not fixed and the noise over bumps was still there. So, I went somewhere else to get everything fix. I will never buy a car from here every again and don't recommend this dealer to anyone.

I bought a car from here, but i did not have a pleasant experience purchasing it…read more They were pushy sales people and kept stating that we did not trust them. Background to the story. I went in to test drive a few cars, i was in the beginning of my search process. So i test drove a car which was very nice and smooth. I liked the car. Once we stepped out of the car, the sales person said, "so are you ready to do the paperwork?" I laughed because i certainly stated that we were just test driving a few cars, wanted to get a feel for it, not buy it then and there. After further discussion we talked about the price, and the guy tried to sell it to me for 17k, when in fact it was listed on Cars.com at $15, 500. I was like that doesn't add up, you can't have 2 prices posted. Then he proceeded to say that it was actually listed by someone else on there for that price, and he did not know that it was listed at that. "he doesn't know what they put up there." BS, you must give them permission to post those numbers. After going back and forth, i purchased the car, but it left a bitter taste in my mouth. I did have the car looked at by an independent car shop, and would recommend to anyone who is considering purchasing from here to do so. Very disappointed in the process.

I couldn't be happier with my purchase from Mike at Highline. I had never bought a car over the…read moreinternet, but Mike went above and beyond to make sure I was comfortable - I asked to have it taken to a dealer and evaluated, he made it happen. When the dealer took three hours to get it done, he just had his driver wait patiently until I was comfortable. He didn't come down as much as I would have liked on the price, but to be fair, it was priced below market to start with, so I really shouldn't have asked. Mike did everything he committed to do and more. We agreed that there would be a set of winter floor mats thrown in, then I asked for a trunk mat that I would pay for. In the end, Mike was such a gentleman, he threw it in. Very classy, very straightforward. I would recommend him highly to anyone. Love my car, love the deal, thanks, Mike!

Highline is a class act. They are attentive, generous and the prices are great. This is what a car…read morebuying experience should be. The building and lot are small and understated, but the cars are all top shelf. This is a high end pre-owned car dealer with great prices. Jimmy George picks the cars himself. He has great taste and is knowledgeable about the cars he sells. He is an honest, straight forward car guy. He has a strong following of repeat customers, myself included. I have purchased 2 vehicles from him, both Mercedes and have had an excellent experience with both cars. He deals mostly in BMW, Mercedes, Lexus and the occasional Jaguar or Volvo. Check out his website. Honestly, the price you would pay for a low mileage Mercedes is equal or less than what you pay for a new Fix-or-repair-daily Ford. And the resale of Mercedes is the best in the business next to a Volvo. Think of the fun of driving around in BMW as opposed to driving around in a Saturn....no contest!

I had an AC issue in my 2005 GMC Canyon. The AC had never been recharged and would freeze you out…read morewhen running full blast. Piedmont Motors checked the Freon level, which low. Recharged it with Freon and dye in case there is a leak that needs to be diagnosed and fixed in the future. I was very satisfied with the service and cost.

Chan and Mack always have my back when my family has vehicle issues. They explain the issues very…read morewell before doing any work.

I've had 3 servicings done at Toyota Warrenton. Their staff is friendly and the prices are…read morereasonable. I've never had issues of them trying to overcharge for services or provide something that wasn't needed, unlike my experiences at other Toyota and non-Toyota dealerships. I live in Fairfax now so the Fairfax Toyota is closer, but after a recent negative experience there I decided it was worth it to make the drive to Warrenton. Warrenton did the same work for $240 cheaper, and confirmed I didn't need an extra brake flush that Fairfax wanted to charge $160 for. The waiting room is clean and quiet, and they have wifi. The service has always been prompt, although I book ahead of time online and note what I need.

When I booked the appt online for an oil change the price was quoted for $80.63…read more When I was checking in I was told it was going to be $115.04. I asked about the price difference. The advisor went and checked with manager. He came back and said the price difference was most likely due to shop fees. When I got the final bill, nothing added up to the price difference between of $34.41. I think it's a classic bait and switch scheme. There is no reason website should show one price and actual price be more than 1/3 higher. I keep trying to have work done at dealership, but I find actions like this want me to go elsewhere to have work done.

The 2 stars goes to the two younger gentlemen. If I can give 0 stars I would, when it came down to…read morethe final transaction the older male became extremely aggressive. I flew 700 miles to inspect the vehicle. There were concerns that I brought to their attention. Thank GOD for the rain. A water leak from the pillars of the windshield not to mention a cut on the side wall of vehicle tire. When I ask for clarity of transportation back to hotel the male that was to finalize the sale became agitated. Stating what was obvious with an attitude about my rental and the vehicle that was soon to be mines. My finances were already in order, so this purchase cut out their invasion of seeking a credit report. However, I mention the concerns that my financier was cautious of. A concern that may believe to be true, when he wanted me to leave the vehicle with no receipts of proof of purchase. Multiple excuses he begin to make about me waiting for a fix thay they were aware of, but wanted to make right. This coming from of the guys who was upfront. However, I cancel the transaction for purchase with my financial team. Making it clear as to why I had decided not to complete the purchase. This person of closure at this Platinum Motorsport was more concern about 8 potentials then my guarantee sale. His tone of aggressiveness elevated, because I ask for what by any law would ask for... proof of purchase. What a waste of my time and honesty because of his rudeness. I should file for reimbursement.

PLEASE BEWARE. Purchased a vehicle from this dealer in the evening and the engine light went on the…read morefollowing morning. A mechanic diagnostic revealed it had 2 cylinder misfires, catalyst system efficiency below threshold and break actuator malfunction. Still waiting to hear back from Joe after having reached an agreement with him regarding this unpleasant circumstance. He is not answering phone calls or texts.

What a pleasure doing business with Thus dealership, especially the assistance from Lina in Sales…read moreand Matt in finance. Bought a high end used vehicle from these folks and most of the process was online. When I got there from near College Park Md, vehicle was ready to be test driven, then cleaned up and delivered to me, out the door in about 2 hours. Matt from finance explained all the pertinent information I needed and the whole experience was that I was dealing with friends/family. General Mgr Ruck Foard even came by to chat with me a bit and make sure I was satisfied. Perfect way to buy a vehicle. I HIGHLY recommend them. Please give them your business if you can. You won't regret it

Review…read more Irresponsible, inconsiderate, and highly disorganized. GO ELSEWHERE. We drove an hour to this dealer to purchase a new truck. Purchase was surprisingly quick and smooth, since we had planned on paying sticker price with no need for long negotiation. Immediately after the sale, the fun started. We noticed a loud rattle coming from the rear of the truck during the drive home--turns out there was a warp in one of the exhaust pipes, causing it to constantly make contact with the inner frame. Problem one that should've been caught by the dealer. We also noticed a very deep scratch over the rear wheel well. One that was clearly made by something metal, and one that was made prior to purchase. Problem two that should've been caught by the dealer. We made a return drive back to Lindsay immediately after coming home--to reiterate, it's a one-hour per way drive. The truck was taken back and the exhaust pipe issue was remedied. The paint would require ANOTHER trip back the following day, since their paint guy was only there on Wednesdays. Here we are at Wednesday--yet another hour-long trip to the dealer. We arrive at 8:30, which is the time we were told by sales associate David to meet both he and the paint guy. Neither are there when we arrive. Finally another sales person and the manager stroll in to greet, and take us back to the service desk. They set us up with a loaner car, and proceed to demand we sign a rental agreement stating that we will return the loaner car with a full tank and give them a credit card for said loaner. We give the credit card, but give full refusal on refilling their tank for a loaner they're giving us for a problem THEY are responsible for. They should be filling that tank, and topping off our truck's tank for all of the driving we've been forced to do to fix the problems THEY allowed to walk out the door. Our truck is being taken off-site for the paint fix, yet they don't tell us where. We had to use the GMC app to track the location and see where they took it. We were given no estimate of a finish time or date. We called David repeatedly on Wednesday, and he was unreachable. When we then called on Thursday to speak to the dealer manager, he also was out of office. We are now stuck in limbo with a crappy loaner car and our brand new truck at another dealer, with no clarity on when this problem that shouldn't have even occurred on a (massive) new sale will be resolved. We will continue to update, but we are confident this dealer deserves nothing more than a single star, and likely less. Complete mess of a process and toying with their customers' lives, schedules, and money with zero accountability...we wanted to scream at the other lone customer we saw on Tuesday to go elsewhere as quickly as possible (you definitely should). We are more than excited to go to a closer and infinitely better GMC dealer to refinance this vehicle shortly so that the sale is no longer Lindsey GMC's. Their response: a canned one urging US to contact their GM, versus what any other business would do and immediately contact the customer to resolve issues (they didn't even check to confirm that we'd indeed emailed him before posting a review). Zero stars. Truck was finally returned to us. Gas tank was left just half full from all the driving and miles that Lindsay did to and from the paint shop location. And even more, the back quarter panel looks infinitely worse than it did. Pock marks, speckling, additional scratches and gouges. We had called the dealer location that we tracked the truck to, and they had no record of a GMC being serviced in any way. This means the paint job that Lindsay did on our vehicle had no paperwork and no approval by us...it was a back-alley, under the table job set by Tim, the manager of Lindsay Warrenton. Upon speaking to him about the additional damage, he again offered no insight into the problems caused and also expressed not the slightest hint of remorse. As stated by one of Tim's employees: "the most you'll help you'll get from him is a tank of gas, if that."

We've had quite a few crummy experiences here, the most consistent issue is that the service staff…read moredoesn't know their own policies and procedures. We have had staff give us incorrect information regarding what our warranty covered when a certain part broke, which ended up being fully covered by the warranty, and a ton of miscommunication with one staff member in particular. He repeatedly was misleading and confrontational which was frustrating to manage when trying to get information. We left our car overnight to have some work done only to be told they wanted to charge $250 for the work which we were originally told was covered- which was a huge inconvenience. Overall it's just not a place that I feel comfortable having my vehicle serviced at. I feel like the staff need some updating on processes and procedures and may be better, then.

My experience with Safford's service department has been incredibly frustrating…read more I brought my 2024 Ram 1500 in after a previous repair failed to fix the problem. In fact, the inadequate repair left me stranded on the side of the road in a dangerous situation. After explaining what had happened, I was assured that my truck would be looked at immediately when it arrived at the dealership. More than a day later, I checked on the status of my vehicle only to learn that it had not even been inspected. What makes this especially disappointing is that this delay comes after the service department already failed to properly diagnose and repair the original issue. Given the circumstances, I expected the matter to be treated with urgency and care. Instead, my truck appears to have been left sitting untouched despite the promises that were made. Communication has been poor, expectations were not managed honestly, and the level of customer service has been unacceptable. When a dealership's mistakes leave a customer stranded in an unsafe situation, the least they can do is prioritize resolving the problem. I hope management takes a hard look at how these situations are handled because this experience has seriously damaged my confidence in their service department.