Charlie has been great since first contact. He has been responsive, understood my needs and…read moreconcerns, and even checked back in a couple weeks after the first treatment to ensure that there were no more ants. Their regular products are pet safe, and when he applied the mosquito treatment he remember I had a dog and warned me not to let him out for at least an hour after that treatment. He also follows up a treatment with a text, reviewing again what's been done. Highly recommend this team!

Great service so far; clear communication, easy to work with. They clearly have a passion for…read moreextermination!

Had a semi emergency issue with some bees that decided the foundation of my house was a fine place…read moreto set up. I called/messaged several other local pest control companies and no one else bothered to call me back let alone come out to look. In the few days it took for me to call around the bees went from a few to a lot and the hole they were flying into almost tripled in size too. From phone call to the time I was handing Bob my check was less than 3 hours. He took care of the bees, offered me some advice on other pests (ants and spiders) and told me to follow up with him in a few days if I still noticed any activity. Happy to say I did NOT have to call him back. He was extremely knowledgeable and an all around nice guy. Will definitely be keeping his number handy for any other issues that may arrise around the house.

We had a bee hive in our soffit. Two people from Bacon's Pest Control came the same day we called…read morethem. They treated the area and the bees were gone by the following morning. We were pleased with their service and highly recommend them.

They've always done a great job at reasonable price. Friendly and courteous and have been here…read morequickly when needed.

I called because I had a swarm of wasps build a nest next to my front door. They agreed to come out…read morethe next day which I appreciated. However, no one ever showed up. I then received a invoice for $179. I called and explained the swarm had got worse and according to the 2 security cameras on my front porch no one showed up on the appointment day. We communicated a couple times but that stopped and I got another invoice in the mail. I decided to just pay the invoice to avoid any issues over a unsubstantial amount. Im sure there was some sort of mis communication somewhere and im really disappointed we couldn't come to agreement, especially from a purely local company.

They cleaned out about 30 wasps nests that were in our plumbing vents and dryer vents. Thanks for…read morethe grate work. From Property Management Specialists.

From the owner: Multi-Family Housing (Government housing)…read more(Apartment Complexes) Home Defender Program - quarterly - monthly services Single Treatment Program - guarantee 60 days Green Zone Program - Intergrated Pest Management is employed - Use of natural botanicals - essential oils and insect growth regulators Honey Bee Rescue - Saving the honey bee is of utmost importance to us at Sutherland Pest Control. We are beekeepers!! General Insects Covered include - Ants - Bed Bugs - Beetles - Centipedes - Earwigs Fleas - Hornets - Ticks - Wasps Every environment and insect issue is unique and requires a specific intervention

Not reliable. Mixed results. Been dealing with this company in a commercial property.Dont have time…read morefor incompetence.

I've had rose come to my one bedroom apt complex 3 times it's been treated. The African American…read moreman comes and keeps saying I don't have bed bugs but he comes during the day and I find them at night. I just found a little one in my bathroom. He doesn't even listen to me where I seen them. Said they might be mites and doing a treatment outside would help but wouldn't get rid of them.I want them gone! My two bedroom at Westport Village never had them. It's been almost a year I've been dealing with the bed bugs in my one bedroom. Like why would I make up I have bed bugs!? I don't self treat or anything. I just want them gone! I'm scared if I move they'll come with. I really can't find where they are. I find them by window seals and sliding door. Also, the apt above me had them before me and I was never informed. Poor manager at Westport. Maybe a different service needs done like heat treatment? Cus this dusting maybe helped a little first time but after that it didn't. The manager said they don't do heat treatment cus they aren't liable for my belongings. I don't care about my things at this point. Your workers need to take they're time! Especially the man guy. Sorry don't know names. I just feel like he doesn't value his job. Just comes in and looks a little and says oh that might be a sign of them but definitely not bed bugs. Every time.

Paid $211 for orkin to come inspect my house after we had found a mouse. Just found these holes in…read moremy garage. Not sure how they didn't see this during the inspection. For that price I felt as if they should find entry points that size.

they don't even deserve one star I just wanted to reschedule my service day and the guy thought I…read morewas cancelling and started talking to me very rude and told me not to call them again for any services n the future I'm like what?? I just needed another day but since your being rude yes go ahead and cancel the service I wouldn't dare give money to a company that would talk to their customers in such a way because u assumed I wanted to cancel the guy was a real jerk and not to mention they don't do any extravagant work to your home to keep pest out anyway the guy they sent out the first time had on filthy clothes at 8 in the morning he u would've thought he bought bugs with him just gross so I would not recommend them at all go somewhere where they actuality are not rude and value their customers orkin in Rockford Illinois has nasty customer service and not worth the money