Treated my termite problem without having to tent my house. The inspector assessed the infestation,…read morefound where they entered the house, and recommended a less invasive, less expensive option that has proven effective. Good company that gets to the root of the problem and doesn't take advantage of people.

We recently had the second application of the essential oil mosquito control and I couldn't be…read morehappier! Finally, my family and I can enjoy our terrace, backyard, tiki bar and garden without having to swat those nasty, pesty mosquitoes that our Miami tropical weather is known for! The twice-a-month essential oil applications-- although not cheap -- not only keep the mosquitoes away, it also smells lovely and doesn't harm our pets, butterflies, homegrown vegetable garden or fruits. I highly recommend them :)

Great job done by Henry! He squeezed me in on a short notice and did a very thorough job. Very…read moreprofessional and courteous. Highly recommend!!

Very pleased with my tenting experience. Price was right. Henry is the best. He was always…read moreavailable during the entire process for status and advice. Thank You Dave

The company was very good to respond and get me a quote, but there proposal came up a little bit…read morehigh.

We were in a real bind. The pest control company that we had been using for about 17 years had gone…read moreAWOL. We called 5 times in 3 weeks, without a return call or sending someone out. We texted, we sent e-mails. Nothing. It was not easy to hire a new company after all that time, but someone we know, who is very picky, said this company was the best. We called at about 10:30 and had someone at the house by 4:30. The technician was friendly, knowledgeable and spent an hour going over our house inside and out. Within 24 hours we saw a big improvement of a problem our other company was working on for about 6 months. We did not take changing companies lightly. But we had to do what we had to do. Two small things to take note. 1.What they use is safe for pets and humans but both my husband and one of my dogs did have a slight reaction to the treatment. 2. They are not cheap. But I guess you get what you paid form Glad we made the switch. Plan on staying with them for a very long time.

Professional, responsive and personable. They went to the house to take the measurements, texted a…read morequote and diagram plus put a folder with all the info needed in the mailbox. All was arranged by phone since I didn't have time to meet them but I felt confident. They came 2 days later and got house tented and then cleared the next day. Not only were they efficient but they also gave the best price out of the 4 companies I contacted. Really nice staff, I highly recommend.

Excellent on all counts. Great communication. Clear,…read moreinformative, flexible. They answered all my questions, turned up early, as agreed, worked fast, focused, no fuss. Danny answered all my questions, left his number.. ' Call any time if there is a question'. Next morning as if by magic the giant tent simply vanished and the house was set up for proper ventilation. I'll recommend them to all friends. Great service.

If I could give 0 stars I would . I reached out 2 weeks ago. They came within hours to inspect and…read moregive a quote. Once I paid over $1000 they scheduled a service with a 2 hour window for morning. I spent the whole day waiting for them. Finally a tech showed on a Friday right before 5 pm. Was there for 20 min. No work explained,No follow up and then they went ghost until I called the following week. No one knew anything. It's almost 2 weeks . Still have no call when they will finish and they still have my money. Calling my attorney. Big time scammers. Avoid like the plague Update on day 13 without anyone reaching out to schedule a follow up. I called yesterday and one of their sourced operators hung up. Can't believe people do business this way.

I have been a Truly Nolen customer in Hialeah, Fl area for 6 months now. I picked this company…read morebecause of its good reputation. My first contacts with them were awesome, the customer service efficient, its managers too. However, I have had bad experiences with the technician coming home to apply the termite treatment. For three consecutive appointments the staff does not come or cancel the visit at the time of the appt "because he is too far away from my home address and can't make it". I don't understand how if my visit was in his schedule (????). The employee named "Jerrod" was supposed to make the last 2 appts and I heard always same excuse (???). Too sad that things like this happens in a company with a historic notoriety, it is a waste of time of the customer who every time has to arrange absence at work to be present and after waiting the 3 hours frame, has to call customer service to hear a "sorry, the technician is too far away and can't make it". Thank God the company still has persons like Fred who is entirely the opposite, very professional and knowledgeable, and help the customer until last resource. I wish this be a particular situation and not a recurrent pattern!!!

Once again Native Pest Management has surpassed my expectations!…read more Johnathan the technician that serviced my home today was excellent. He was polite, considerate, and friendly. I wish all companies in Florida were managed as well as this one. Excellent customer service and communication skills. Thank you so much for the great service.

I see some of these comments are a little alarming, but I must say this is a very decent company,…read morewhich I feel is very good with communication because no matter what they always get back to you my special Angel over there is Tyler Wright the gentleman is a man of understanding, patience and compassion and I appreciate his service Thank you, Tyler Wright

We recently discovered that we had termites in the fascia board of our house. After submitting a…read morequote on Yelp for termite extermination, this was one of the companies that responded. They offer the traditional tenting which requires you to prep your home and leave for a couple of days or a treatment called DLT (Drywood Liquid Treatment) which is considered safe and does not require any prep or evacuation. We chose DLT which they agreed since there was no evidence that termites had penetrated into our house. There was a slight odor which quickly disappeared. No mess, no clean up, it was great! Since we had termites in the fascia board, they told us to have those boards replaced and to let them know when they've been replaced because they would come out to re-treat those areas. They were true to their word and came back out weeks later to re-treat. They were very professional to deal with.

Great professional service! They stood by their promise and came back after they were paid.read more

They were very responsive to my inquiries. We made an appointment for a free termite inspection. It…read morewas thorough and my technician Marc was friendly, arrived on schedule and explained our plan moving forward.

I will be recommending Royal Pest to all my friends in the area…read more I don't usually write very many reviews, but I feel like this is a business that I'm willing to spend a little time to write one. I'm so pleased with my pest service. Every time they come to spray my lawn or my interior, they are so kind and respectful. In addition if I ever have any problems, a quick call to the office is always answered by a very kind lady Marcy who is a true gem. For example, I called to mention that I saw some small pests indoors, and they were there within the week for an extra spray. Also, I am incredibly displeased with another service I bought prior to knowing royal pest, I'm sure everyone is familiar with Terminix. I already paid the initiation fee for termite control with Terminix, which was around $6000 for doing bait traps, but that is kind of where their service ended. Despite multiple calls to them, I haven't had any luck with having them come out a second time. I was thinking about switching to Royal pest for my termite control however, I already paid the initiation fee with Terminix and it doesn't really make sense to switch back over since I'm only paying a small continuation fee. But if I knew before, I would've used royal pest for everything. 5/5! 10/10 stars! Great company - Catherine Uthe

Good morning everyone! Ok, if you are reading this review you are probably having a termite or…read morepest control problem right? Well so did I! Unfortunately, as I was looking in to several companies I found that many of the name brand companies like Orkin, Terminix, etc. really left a lot to be desired. Why you may ask well good question.... So for some of us that have opted to have spray foam insulation installed in our homes at some point, as it is some of the best insulation out there, it seems these companies (especially Orkin) have absolutely no interest in helping us out or even discussing any options with me. They flat out just said thanks but no thanks... Enter "The Termite Guys" and boy am I very glad I called this outfit. Let's just say they really know how to provide excellent customer service. Spoke to both Matthew and Eddie and both were knowledgeable and worked with me to treat my house for both dry wood termites and subterranean termites as well. After some discussion we coordinated getting the house treated at the same time I replaced my roof so I could treat all the new wood being installed. I can tell you that there are not many companies that are willing to do something like that but the Termite Guys are willing to work with you and do whatever it takes to get you taken care of. After treating my home, I opted for a maintenance plan where they come back periodically to inspect and retreat if necessary. One thing is for sure, here in South Florida all our homes are subject to getting termites at one point or another. When you do do you want to work with a national company that cares little to nothing about you and your home or do you want to work with a local company that cares and will work with you to put a plan together and get you taken care of. From my perspective, this company was a real pleasure to work with and I highly recommend you give them a call if you are looking to treat your home for termites. From a cost perspective they were very reasonable as well and offered me a great deal to perform a full treatment at my home. Hope this helps and wishing you a successful termite treatment project!

I bought their tentless service, but termites' wings reappeared months later. I called them, and…read morethey told me I'd have to wait 1.5 months for a check-up. They hung up on me immediately if I called again.

Moe helped us with a long lasting problem: a possum visited our backyard in Coral Gables and left…read morewastes now and then. He came to set up a trap and baits and successfully captured it. He was very responsive and knowledgeable about wildlife. I would highly recommend his service. Thank you, Moe!

I highly recommend Moe's services. He traveled a good distance to come help with my issue. His…read moreprice was very reasonable.