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    Pet Ark

    5.0 (1 review)

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    North Central Animal Shelter

    North Central Animal Shelter

    2.9
    (256 reviews)

    Arrived to the shelter at around 4:30, an elderly woman near the front desk was very kind and…read moreanswered my questions about a stray cat in my neighborhood. She sent me to the back-most desk (I believe it's labeled Receiving) to ask for more information. There, I spoke to a young man there who suggested I bring the cat in. He let me know she'd be spayed and released. I spoke to the elderly woman at the front again to ask if there were any options to get this cat spayed and put up for adoption. She acknowledged it was a good question, and advised me to go back to the Receiving desk, have a conversation with them, and see if there were any options. I went back to receiving as the elder suggested, but unfortunately I was met by a rude middle aged women who certainly did not want to have a conversation. She asked if I had a question, I said yes and reiterated the situation with the cat. She then condescendingly asked, "Didn't you just speak to another employee?" I confirmed, and just asked if there were other options besides spaying and releasing the cat (as the elder had advised me to do). She was incredibly condescending! She absolutely spoke down to me, as if I did not understand that cats *can* be free roaming. That's common knowledge - but in this neighborhood we have tons of coyotes. I've see so many stray cats go missing overnight only to find furry coyote poop along the street soon after. Disgusting behavior from a person working where literal animal's lives at stake. These employees, particularly this middle aged woman, need to be kinder. No one comes here trying to be a problem, we're here because we care about animals. It was close to 5 pm at this point, so I'm not sure if she was being rude because she wanted to head out for the day - but even that is no excuse. I hope she can recall her grade school lessons from many, many, many years ago and listen more actively, and speak more kindly.

    So we came into the facility today 5/10/25 (Mother's Day) around 11:30am, my son and I, and a few…read morevolunteers let us know that if we had any questions to reach out. We said okay and continued looking around. After a bit, I went to the front desk to ask if we could meet one of the cats, Clawdina. A white female staff member with a bun told us she'd be right with us. We waited for quite a while and no one came, so we went back to the cat room and waited some more. At one point, my son and I were standing nearby while she was speaking with another guest. We didn't want to interrupt or seem rude, so we continued waiting, but we were never acknowledged again. Eventually, we just left. It was honestly really disappointing because this was our first time visiting and we were genuinely excited to meet Clawdina and potentially adopt her. We know black cats can have a harder time getting adopted, which made the experience even sadder for us. I completely understand being busy, especially working in customer service myself, but being ignored for that long without any communication felt unprofessional and unwelcoming. A simple acknowledgment or update would have gone a long way. Unfortunately, because of this experience, we don't plan on coming back.

    Department of Animal Services, Administrative Office

    Department of Animal Services, Administrative Office

    3.0
    (2 reviews)

    Just received a VERY important reminder from LA County Animal Services to keep pets safe in the…read moreevent of an emergency. Please see their content (in quotation) below mine. My husband and I had always planned (I feared) for such an event. We made a "go" bag (not unlike ours) for our furbaby complete with meds and food we lovingly prepared (to be added from the freezer). I enlisted a tutorial from our vet tech https://www.yelp.com/biz/p-a-l-pet-assistance-by-lory-sherman-oaks to properly administer SQ fluids and B-12 supplement. Our furbaby succumbed to kidney disease two months ago. Now all we have to worry about in an emergency is ourselves. Passing this info on as it applies to all creatures, four leg or two leg... "September is National Emergency Preparedness Month, and LA Animal Services wants to make sure your furry four-legged friends are part of your family emergency plan. Here's a checklist to create a family emergency preparedness plan. · Plan where you and your pet will stay in case you need to evacuate your home. · Prepare an emergency kit. Put together a bag of emergency supplies for your pet such as food and water for several days, treats, medications, toys, and blankets. Make sure that perishable items are replaced every few months. · Create copies of important documents for your animal such as vaccination records, microchip information, photos of your pet, your contact information, friends/relatives contact information, notes on feeding, medication, and behavior. Keep a copy off-site with a friend or family member, in digital storage, and tape a copy to a portable kennel. · Make sure you have the proper equipment for pets to ride in the car (carriers, harnesses, pet seat belts, etc.). · Have your entire family, including your furry family members, practice evacuating so everyone knows what to take, where to find the pets, and where to meet. Emergencies can happen at any time, so planning ahead and being prepared are key to keeping you and your family and your pets safe. Thank you, The LA Animal Services Team"

    It's amazing to me how some people call, and you come out, others will call and you don't. Some…read morepeople call this place on me, bc I'm having car issues, and I had two dogs, some how one got away,any way , I heard one of the officers say they're going to call animal services, WHY BC YOU'RE NOT MINDING YOUR BUSINESS, WHILE ANYWAY THE PERSON THAT CAME OUT, IS SAYING HE'S HELPING ME, BUT HE'S NOT

    Pet Ark - animalshelters - Updated June 2026

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