Very professional and extremely reliable! I never have to call to find out if they are coming,…read moreetc. A great company and I highly recommend them!

These guys are awesome! After interviewing several services when I broke my ankle, I chose their…read moreservice and I am glad I did. First, they were up front with all their rates, services and how I would be billed. On their first visit, they did exactly what they said, reviewed where I would like the waste left after clean up, areas in the yard and met the dogs. They did everything they said they would, billed me as quoted. Their prices are reasonable and much less expensive than some other service companies I spoke to. Otto and Eric are both very nice. Thanks again for the wonderful service!

No surprises here, it is lots of bird related items (food for outside, bird watching information,…read moreetc.). They can be helpful if you're not sure what you are looking for and post information about people and what they are seeing in the area. Only drawback is their hours, usually close at 6pm during the week, which can make it hard to get to sometimes. Their bird baths are nice too, you don't see that at a lot of stores, but they have quite a variety for such a smaller store.

Such a great store! high quality products, reasonable prices. It's so good to know I really am…read morehelping the birds! Beautiful layout, personal help, extremely knowledgeable staff. Local delivery if over a set amount (currently $75). Really love these people.

Highly recommend! The Bow Waus team is exceptional. They take such good care of my dog (who isn't…read morethe easiest), are always willing to go above and beyond for their clients, and are incredibly reliable.

Cleanliness, communication, and STAFF SUPPORT recommended. The current staff-to-dog ratio makes…read morethese additional side duties unrealistic and difficult to complete safely.

Response....if someone contacts you by your websites email....RESPOND…read moreTheir website is incomplete, wanted to know if they still allow people to come and wash their dog. Also, do you need to make an appointment to do this.

Covid update: Feel free to peruse this store if you're cool with naked noses. That seems to be the…read moreclientele they attract. What grossed me out even more? Watching the cashier repeatedly scratch her unmasked nose and then hand my mom her change and receipt. They also had only two check out lines open and both right next to each other even though they easily could've helped social distance that area. In the line right next to us, the customer had her mask under her nose until my mom and I kept making comments...causing her to be annoyed enough to cover up. Of course those comments fell on deaf ears with our itchy-nosed cashier. Also annoying: I was there to grab cat litter as I didn't pack enough and was trying to find a specific type. While I looked, three customers stood or walked right next to me. You know what I do if I see someone looking at something in a narrow aisle? I wait in order to keep my distance or turn back around and do a loop. I thought this store was fine in before times, but considering that they clearly don't care about basic, well-known safety protocols during a surging pandemic, they would have to pay me to return.

The sales staff always try to help you locate what you want and helps you load your car/truck.read more

Extremely knowledgeable and friendly staff that is eager to help without being pushy…read more Dog training is available, McKenzie is patient and very helpful as a trainer.

Didn't even finish grooming my dog because she too excited to see me when I walked in. I offered to…read morestep out and she told me no and that she wasn't going to finish. Do not recommend.

Friendliest staff, always willing to help you find anything, really understanding and gentle with…read moremy anxious pup. I've gotten my dog groomed there and they did a wonderful job with that as well. I go out of my way to go to this store because of the kindness of the staff. If you don't see something you need, ask! They'll help you find it or even order it for you. It's always a pleasant experience visiting this store.

Great atmosphere, friendly and helpful staff. It's not even my dog, but I'm helping my daughter get…read moreh right. So I'm kind of a new dog owner and they definitely helped me with my decision making based on my needs. They also gave me tips and recommendations on tracing the pup. It's a bit pricey in this store and it's worth it to make sure that you're getting quality items. I bought a training collar and a leash. I went in looking for one of those pointy looking training collars and ended up with something as effective, but less torturous looking and feeling. Lol. I haven't been back yet, but I plan on it when I need some more doggie stuff!

We bought a beautiful Sheltie from this business years ago, best dog we ever had. Unfortunately, as…read morehe got older, he was diagnosed with chronic kidney disease and as his condition worsened, he had to be euthanized. I wish I could have had a vet check out the dog before we bought him. Otherwise, we were very pleased with the experience we had with them.

My furry step child was taken great care of after his grooming session. They were able to…read moreaccommodate us fairly quickly later in the week. The location located in New Castle Farmer's Market has furry creatures looking for their forever home along with everything you would need to care for them. Nothing wrong with you going to do your grocery shopping or grabbing some lunch and then picking up a furry friend to bring home too!