They are always treating my cats with care. Dr Luciano is amazing and usually gives you different…read moretreatment options. They don't push anything that you can't afford. Jonathan is very caring as helpful as well. I will continue to bring my cats here. They also accommodate you with same day drop off which is a HUGE help. Thanks so much!

I took my dog, Billfred, to this veterinary clinic on 7/8 because he was bleeding from his mouth…read more My regular veterinarian was completely booked, so I had no choice but to seek care elsewhere. Unfortunately, based on my experience, I would not recommend this clinic. I felt like the focus was more on making money than on identifying and treating the actual problem. My dog was seen by Dr. Austin, who performed her initial exam in the back instead of in the exam room with me present. I found this unusual since every other veterinarian I've been to has examined my pet in front of me. I specifically mentioned that Billfred had rotten teeth and asked that they be checked because I was concerned they could be causing the bleeding. Dr. Austin told me that his teeth were "the least of our worries" and instead recommended extensive blood work, including fecal testing. I was quoted approximately $500 for routine lab work or $1,000 for STAT labs. I agreed to the routine labs because I wanted to help my dog. Later that same evening, Billfred started bleeding again. This time I was able to locate the source myself--it was clearly coming from one of his bad teeth. That left me confused and frustrated. If the source of the bleeding was his tooth, why wasn't that identified during his exam? Why were expensive lab tests recommended before ruling out the obvious issue I had specifically pointed out? It also made me question how thorough the examination really was since it was performed out of my sight. The following day, 7/9, I called the clinic and asked to speak with a manager to express my concerns. I was told the only thing they could do was refund the office visit because Dr. Austin is the owner of the facility. While I appreciate the refund, it did not address my concerns about the quality of care or the unnecessary expenses I incurred. As a pet owner, I expect my concerns to be heard and for the most likely causes of a problem to be thoroughly evaluated before recommending costly diagnostic testing. Unfortunately, that was not my experience here, and I left feeling disappointed and frustrated. Based on my experience, I would not return to this clinic or recommend it to others.

Dr. Kim is truly amazing. He's very straightforward and honest, he won't sugarcoat your pet's…read morecondition or give false hope, which I really appreciate. You can tell he has many years of experience, and he genuinely cares about the animals he treats. The clinic is very clean and has a warm, loving environment. They're also open late and 7 days a week, which is incredibly helpful when you need flexibility or have an urgent situation. Highly recommend Dr. Kim if you're looking for an experienced and honest vet who truly cares.

Thank you so much to the friendly staff and vet. Helped us immediately and reasonably pricedread more

If your pet is ever unfortunate enough to be diagnosed with cancer, this is the place to go…read more My dog, Henry and I have had an exceptional experience at MarQueen Veterinary Oncology Clinic in Upland. The front desk check-in ladies are always friendly, helpful and professional, and the clinic itself is clean and well run. During my initial referral appointment, Dr FitzPatrick explained my dog Henry's grade 3 mast cell tumor diagnosis clearly and honestly. He took the time to walk me through the prognosis, next steps, and all available treatment options. I appreciated that he was straightforward about what to expect while still being compassionate and supportive. We are now about six weeks into treatment, with weekly bloodwork and chemotherapy. One thing that has stood out is the consistency of care. Veterinary Technician Shannon always comes to the waiting room to take Henry back for his treatments. I truly appreciate seeing the same person each time. Shannon is kind, patient, and knowledgeable, and Henry is clearly comfortable with her. Henry is feeling pretty good overall, even after his chemotherapy sessions. Seeing him do well has been a blessing and has helped reassure me that his treatments are helping. While I understand the prognosis is serious, I feel confident that Henry is receiving the best possible care here in order to extend his quality of life. I'm very grateful for the level of care Henry is receiving and I would highly recommend this clinic to anyone needing Oncology services for their pet.

Please read this before coming here. I brought my very sick senior yorkie in yesterday morning…read morearound 10 am since we were referred here by another EMERGENCY hospital that was not equipped for an ultrasound which was what my baby needed. We didn't get vitals until an hour later and then once we're in a room an hour after that to talk to a dr we waited for another 2 hours and then the dr tells us they'll go ahead and do the ultrasound and said it will be done anytime before 6pm because we were a "walk in" THIS WAS AN EMERGENCY SITUATION and my dog was actively dying!! Mind you we got there at 10 and the whole time his gallbladder was ruptured and leaking and there was no sense of urgency at all. Not to mention the doctors attitude was so cold and casual I believe her name was Zamora. Once the ultrasound was done around 3/4 pm we waited and waited and waited still for them to talk to us about the results probably over another hour or two we were waiting all for Zamora to come in very causally once again and say his gallbladder is the cause of all this and it has mucocele which is causing inflammation and he needs surgery. She just came in, opened her laptop and told us the findings. She didn't even SHOW us the ultrasounds or go in depth like every other place I've been to. You would think for $1,900 they would do that but no all they care about is the money and it shows. After she told us the news I say when are you doing the surgery and she responds "right now I'm holding the surgeon here" and then quotes us 17k minimum and 20k maximum for this surgery and hospitalization. So we're over here panicking and stressing because he's actively dying and they're trying to rob us and on top of that giving him a 50/50 chance of survival. Me and my mom were in panic trying to find another way another place to just save my dog since this is just not realistic for an average person but they seem to think otherwise. Anyway we asked if we could have a moment to discuss and make phone calls and throughout this whole time suddenly they were readily available and not busy and kept coming in to the room asking if we've made a decision yet and then at one point come in to say "so you're not doing surgery then? So I can send the surgeon away" how could they say that when all they had done all day was making us wait and suddenly it's urgent only when it comes to getting money!! And every time I asked a question regarding his rupture and gallbladder the lady kept saying "let me ask" "let me check" because the doctor that was just there had already disappeared!! We ended up making a phone call to an amazing vet hospital in Tijuana called "hospital de Mascotas SAJI" we called them and they said to bring him in as soon as we could so we got our baby back from this place and declined the surgery which they did not look too happy about. On the way to TJ, the vets over there were asking for all his lab work in order to be prepared for his surgery and when I called marqueen for his records and ultrasound results to be emailed to me they took over an hour and I had to call 3 times! said the doctor needs to sign off even though we were just there and we're entitled to our records. We made our way to Tijuana Mexico where they did a quick ultrasound that took minutes as soon as we got there and then proceeded with surgery. Unfortunately our baby didn't make it I only wish I would have come to this place in Mexico sooner. If only MarQueen treated this as an emergency as it was after all it's in their name and did tests sooner perhaps we could have gotten him to his surgery sooner and he would have had more of a chance since he was too far gone by the time the whole day of waiting around has passed. To everyone reading this I suggest you find a vet in Mexico or go to this one for a pet emergency or even any need. They care so much more about your pet for not even a fraction of the cost and on top of that they were COMPASSIONATE. I was also quoted $1,800 in Mexico for the same surgery, medication and hospitalization if my baby had pulled through.

All doctors are knowledgeable & friendly. They allow me to participate in the treatment plan…read more The staff are all friendly & really care about my pets.

My dog loves it here! Tried a few vets over the years and this is where he felt the most…read morecomfortable. I have a husky/german mix and he's quite particular, but the staff at PetTime, from the vets to the assistants, are so friendly! The pricing is fair and my dog's needs are met. They do everything my pup needs. Can't complain!

Not too long of a wait when we got here for my kitty that I suspected was blocked at 2:10am…read more Receptionist was very professional and nice, very helpful as well as the tech that came and took him back. Didn't want too long either in the room only about 15-20 mins until the Dr came in the room and explained to us what he found. He was very thorough and straightforward told us what we needed to know and answered any questions we had.

Dr. Carroll, Sierra and the all night crew were more than amazing with my pug. They were all super…read morecaring and provided prompt service. A big thank you to them!

7/3/2026 Appointment: 10:30 AM…read moreMax With Amazing Dr. Angela White. Librela , yearly exam, nail trim by our favorite Vet Tech Kasandra. Dr. Angela came in. We talked about how amazing Max is doing at 6 years and 11 months. He is doing fantastic on Gabapentin, Carprofen, Adaquin, Librela, Tramadol, Gy- coflex, and cold laser treatments daily at home. Come pare to when he first saw Dr. Angela white at 5 years young, we carried Max in , he couldn't walk. Everyone thought he was old. Sadly Not the case. Due to amazing Dr. Angela White we talked about what was best for our amazing, sweet, handsome boy Max to help his arthritis. We started Librela, we feel the same way as Dr. Angela White slow and steady wins the race. Less meds as possible. Well Librela has been amazing in helping Max's mobility, and everyday life is so much better all thanks to Dr. Angela, Kasandra and the wonderful lady who talked to us about Librela. We are so glad she spoke up and shared her dogs story with us. I thank Dr. Angela for loving all pets and wants the very best for them. Dr. Angela white will work with you, and listen. I love that she does NOT do any ( upsells ) nothing that's unnecessary and we appreciate that so very much.! That she eras on the side of caution when it comes to medication etc. We have been bring our pets to Dr. Angela White for 25 + years and we are not going anywhere. Sorry you are stuck with us and our 4 amazing loved German Shepherds. Missy will be coming in soon. Thank you Dr. Angela White for your care, concerns, your attention to the health and details of your patients. I am so glad we talked. I feel so much better and the fact that Max is doing amazingly well is icing on the cake. God bless you and thank you for caring for our fur members they are not just pets to us.! They are our world and we will do everything we can for them just like Dr. Angela White and Kasandra does for our fur babies. Love you two and we so appreciate you, Max agrees.

Dr James White Killed my dog. I took him for two years there, at first he was fine, and about a…read moremonth ago I took him in because he wasn't eating. He was very weak, and all he does is talk and talk and talk instead of paying attention to the animal and the owner telling the doctor what is going on, all he does is try to give you these little stories and emails you PDF's. And send you links, instead of actually making sure your dog is okay. I have proof. And I even ran in to a customer THAT said they are just wanting to make money and two of their animals DIED because of DR JAMES WHITE!!. He Only prescribes him medicine instead of checking his heart, checking his functions, making sure he's OK. He didn't do any of that, the day I brought him in and he passed 5 days later and when I called and told them what was going on, he couldn't even see him. And Dr. Holcomb, same thing. You guys just want money and you killed my dog. Shame on you. This is not the end, trust me. I think you guys screwed with the wrong person, and I do not appreciate it because Dr. James White killed my dog. He didn't check his heart rate. He didn't check his stomach. He didn't check nothing. And I have proof because I have photos of the day I took him there on June 13 and he didn't do nothing. He just kept slapping his gums like he always does talking and talking and talking. I will be filing a complaint with the board of veterinarians for California and this is not the end. You killed my dog if you checked him properly that day, this would not have happened. Shame on you guys. All they want is money. prescribes him medicine instead of checking his heart, checking his functions, making sure he's OK. He didn't do any of that, the day I brought him in and he passed 5 days later and when I called and told them what was going on, he couldn't even see him. And Dr. Holcomb, same thing. You guys just want money and you killed my dog. Shame on you. This is not the end, trust me. I think you guys screwed with the wrong person, and I do not appreciate it because Dr. James White killed my dog. He didn't check his heart rate. He didn't check his stomach. He didn't check nothing. And I have proof because I have photos of the day I took him there on June 13 and he didn't do nothing. He just kept slapping his gums like he always does talking and talking and talking. I will be filing a complaint with the board of veterinarians for California and this is not the end. You killed my dog if you checked him properly that day, this would not have happened. Shame on you guys. All they want is money. and I have Customers that literally came into my store at my workplace that said this place is sus. All they want is money, and you know what? I agree. All you guys want is money. AND THEY THINK THEY'RE GONNA GET AWAY WITH IT BY SENDING A CONDOLENCES LETTER IN THE MAIL. Shame on you guys. If you would have checked my pup when I brought him in multiple times. This wouldn't have happened. But they keep charging for meds that didn't do anything just so they can make money. Clearly James and his (owners) wife Don't care and don't take their oath seriously. Shame on you guys. You didn't take care of a innocent animal, because YOU want MONEY!! And if this post is removed from your reviews. I know you rigged it. DO NOT TAKE YOUR PETS TO THIS PLACE!!

We had to take Daisy to this VCA last week due to what we thought was a gastrointestinal issue. The…read moredoctor kept her all day and ordered necessary tests. A few things were wrong with a few tests but none what caused her issues. The next day we called back as she had a rough night. They said they had done as many tests as they could and had us go to an emergency vet. I want to say that the help our doggie received was great. The doctor and all who helped deserve a special thank you. I am sad to say, after 5 different vets, it was discovered that she has something wrong in her brain and a mass on each kidney. Pray for Daisy!

The office staff including the nurse and dr.. very rude .. treated my pet rude as well. Did not…read moregive any exsames just looked at my dog and started advising of tons of medications. The wait time was super long yet nobody else was there. They over charge Only reason I came is because my normal vet was closed due to a fire. I will never come again and do not recommend this office. I would give zero stars if possible.

I have a hard believing the bad review and allegations posted by @Lidia B…read more Dr. Shadi is probably one the most kind hearted and educated doctors in her field. I have two French bull dogs that both suffered from chronic ear infections and skin allergies. They had seen two other vets prior. Since seeing Dr. Shadi and following her instructions, my boys have not had an ear infection. She also went out of her way to help me find the best Dermatologist for my baby's skin needs. She is always so patient, explaining the science behind what is going on and makes sure I am comfortable with the treatment plan. I can't thank her enough. Honestly ear infections require a lot of compliance from pet owners, you need to do your part.

Super pleased with my experience taking my cat Pickles for her spay procedure. We were very…read moreconcerned given Pickles' unique risks involved, but the technicians and front desk staff were so kind and helpful. They called immediately after the surgery to update us and kept her overnight to monitor her condition. Thank you so much for the wonderful care and we're looking forward to coming back for our follow up appointment!