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    PetTime Animal Hospital

    4.4 (437 reviews)
    Closed Closed

    Services - PetTime Animal Hospital

    In-clinic pet boarding

    Bath and groom only

    Pet boarding

    10 More Services

    Dental care

    Dental cleaning

    Dental extraction

    Full grooming

    Pet haircut

    Mass or tumor removal

    Microchipping

    Pet physical or wellness exam

    Spay or neuter

    Pet vaccinations

    PetTime Animal Hospital Photos

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    Recommended Reviews - PetTime Animal Hospital

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    Diana M.

    The staff were very friendly and everyone was very informative. Loved how fast & efficient my appointment was!

    Archer
    Lyndsey N.

    Great veterinarians! I've met with both vets and felt very comfortable and confident with our pup Archer. I didn't feel like I was being sold and they genuinely take their time and have compassion for our animals. Clean facility and great staff. Our new go to vets!

    Trusting PetTime to take care of my pets has been the best decision. Everyone is always very caring, knowledgeable, and they will never leave a question unanswered. I especially want to thank office manager Linda for always being so sweet and patient to my Stanley boy (even though he isn't the sweetest at times) thank you all staff at PetTime animal hospital.

    Dr. Fry's most handsome patient.

    In my 40+ years of pet ownership, Dr. Fry is hands down the BEST dogtor I've ever had the pleasure of having my fur kiddos being seen by. Never did I even know such compassion and empathy existed. She sets the bar high. Dr. Fisher and the receptionists Brit and Lindsey are always patient and kind too. I can truly feel that they see your kiddos with the eyes of "What would I do if this were my baby". They are very responsive, and really go the extra mile whether it's speaking to the pharmacist to ensure you get the necessary meds to squeezing you in to see the vet because they understand a long weekend is coming up. Dr. Fry gave my senior pup with a laundry list of ailments additional time with us. We are eternally grateful.

    Email I sent to PetTime
    Janet R.

    Writing this 1 star review really saddens me because I had a lot of hopes for this vet office when I first took my frenchie named Cookies. A couple months back, my baby was experiencing some symptoms that to me seemed like maybe IVDD symptoms, laying on his chest with his back legs straight sticking his butt up in the air. I took him to Pet time Hospital to get checked and paid ALL the monies that I was told to pay (about $1,300) to cover all the exams and scans that i was told he needed. Results: clear, he did not have IVDD and did not have anything else wrong with his spine. Diagnosis: acid reflux which could have been what was causing discomfort. Fast forward now to last week Thursday Aug 14, my baby started experiencing symptoms of IVDD again which is laying on his chest with his butt sticking up...but that was it, no other symptoms aside from that. That morning, my son took Cookies in to Pet hospital to have his back, butt and spinal area checked. Dr. Fisher I was told was on vacation so we were told that he would be seen by Dr. Fry. My dog is a very anxious dog and they know this because they've seen him before and should be in his record. Of course I was not there, but what I was told by my son makes sense because thats exactly how my dog is and what he does when he's anxious. My son says that when he got to PetTime, he carried Cookies in, forgetting the leash to the harness in his car. My son ask the front desk staff if he should go get the leash or if they had one for them to use while the exam takes place. They said no it's okay, they had a leash for Cookies. They were walked to the first exam room on the right and were left there to wait for a vet tech to come in. My dog was still doing fine in the room with my son. As soon as a vet tech comes in, my dog gets very anxious, starts barking, pulling back at the same time, which he does when he's scared or anxious. He walks back, like stepping away from things. The vet tech reaches over to put the leash on him and instead of clipping it to the body harness that Cookies has on, she put the rope leash around his neck. He of course, got more anxious and starts throwing up. The tech then reacts to him throwing up and wants to take him to the other room by pulling on the leash! The ROPE LEASH that was around his neck! That pull literally choked him causing him to aspirate his vomit, start to choke more and the vomit aspirate to his lungs. Now mind you, my dog did not go in to be seen for absolutely NONE of these symptoms! As soon as she saw that he aspirated to his lungs, my baby started struggling to breathe properly. Thats when my son immediately called me and said: MOM THEY WANT ME TO TAKE COOKIES TO AN EMERGENCY ANIMAL HOSPITAL because he isn't breathing right and they cant help him here. I completely lost it. I had to leave my work, pull my daughter out of school and drive for 35 minutes to get to them. When i got there, my baby was in so much distress, he wasn't breathing right, he was scared and all that the staff there could tell me was that he vomited and it aspirated to his lungs and that they couldn't really help with that there. So after they held me up at the front counter so that I could pay for that visit (which wasn't even an actual visit) and yes, while my dog was struggling to breathe, they sent me rushing to PetEmerg Animal Hospital in Rancho Cucamonga. They said they could help Cookies there because of the technology they have. I asked to speak to Dr. Fry so that she could explain to me exactly what happened however all she could say was that he threw up alot, aspirated to his lungs and that she was concerned with the way his breathing was and how his lungs sounded. She insisted that I take him to PetEmerg because now it had become an actual emergency and his organs could shut down. Im fkn panicking and decided to take my baby to that other hospital. On the 25 minute drive there, my cookies lost consciousness 3 times, trying to catch his breath. It was the most horrible drive in my entire life and extremely traumatizing for my 11 yr old to experience in the car with us. At PetEmerg, he was immediately placed in an oxygen chamber with oxygen levels at the highest and steroids, given all kinds of injections, more steroid, antibiotics, pain meds, all while other techs prepared intubation in case he needed it. He got all the works here again, ct scan, bloodwork, IV, nebulizer, sedation etc plus an overnight stay! Diagnosis: Aspiration Pneumonia. My face this whole time was like: WTF! The vet at PetEmerg expressed that he was very concerned at how PetTime handled an anxious dog. He says the last thing you ever wanna do is pull the leash of an anxious dog. My baby was discharged by PetEmerg with antibiotics and gabapentin in case he had pain coming from his lungs. I will leave a great review for PetEmerg soon because they took good care of my baby! Continued in pictures .....

    picture of my pet
    Zachary G.

    Amazing vet clinic that always makes Luna Sol and I comfortable and feel like we are getting the most out of our visit. Staff and doctor are amazing! Highly recommend PetTime if you ever need to bring in your animal for a check up or emergency. Can't say enough good things about them including Luna Sol being chosen as the pet of the week.

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    22 days ago

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    2 months ago

    Dr. Fisher and staff are always professional and kind. Dr. Fisher listens to your concerns and takes them seriously. I highly recommend.

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    Gabrielle F.

    Thank you for your kind review!

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    4 months ago

    Friendly staff. Clean facility. Nice and knowledgeable veterinarian. Would recommend.

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    3 months ago

    So kind and respectful of pets and how they are feeling ... love this place they love your pets and are gentle and loving

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    Page 1 of 11

    Ask the Community - PetTime Animal Hospital

    Review Highlights - PetTime Animal Hospital

    Bory has done many surgeries on various rescue dogs/cats of mine with amazing results every time.

    Mentioned in 176 reviews

    Read more highlights

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