I've brought multiple pets here over the years, most recently my cat for a wellness exam and…read morevaccines, and have consistently had positive experiences from routine appointments to urgent drop-off visits. As a self-proclaimed helicopter pet mom, I ask a lot of questions and really appreciate that the medical team takes the time to explain things without making me feel rushed. I especially appreciate being given a variety of options for diagnostics, treatment, and preventative care rather than feeling pushed in one direction. They've been upfront about what they recommend, what's most important, and what can reasonably wait, while ultimately allowing me to make the decision that feels right for my pet. I've always felt that my questions are heard and my pets are cared for.

I want thank, the Dr's and staff for the thoughtful, kind care and compassion I received for my…read morechuahuah Peanut. During the last minutes of his life. I am so grateful for all the time and love they showed, I wished I would of found them sooner Thank you Everyone! Bonnie Zancanaro

Called in late on Saturday and they said I could bring my cat in right away. My cat was…read moreexperiencing vomiting and diarrhea. He was also pretty lethargic. The dr did a manual exam of my cats bladder and stomach and prescribed some meds. My cat is now healthy and back to himself. This hospital is reasonably priced and they do not try to push unnecessary costs. Thank you!

I love this place. After work hours, Dr. Kim is so sweet and attentive when I've brought my boy…read moreJack in. there's never a wait. I highly recommend!!

I wish I would have come here immediately instead of the other veterinarian office that I went to…read morefirst. Dr. Shannon Graham is the best! She correctly diagnosed my dog Max's issue, which my previous vet misdiagnosed. She then successfully performed surgery on Max, being very careful with the sedation because of his advanced age, but simultaneously throughly and completely treating my dog. On top of that, she spent time with us to make sure that we understood what was happening and how to follow up with Max's care at home. You can tell she really loves animals and has a heart for people. We even found out that Dr. Graham stayed almost 3 hours late to help us, after having a very challenging day with her other patients. I also really appreciate the rest of the staff here, who helped me get Max into the facility (he's heavy!), and who were both professional and kind. As above, I wish I would have come here first. Don't waste time and money going somewhere else that may misdiagnose your dog, like what happened to me. I highly recommend that you come here first, too!

Please read this before coming here. I brought my very sick senior yorkie in yesterday morning…read morearound 10 am since we were referred here by another EMERGENCY hospital that was not equipped for an ultrasound which was what my baby needed. We didn't get vitals until an hour later and then once we're in a room an hour after that to talk to a dr we waited for another 2 hours and then the dr tells us they'll go ahead and do the ultrasound and said it will be done anytime before 6pm because we were a "walk in" THIS WAS AN EMERGENCY SITUATION and my dog was actively dying!! Mind you we got there at 10 and the whole time his gallbladder was ruptured and leaking and there was no sense of urgency at all. Not to mention the doctors attitude was so cold and casual I believe her name was Zamora. Once the ultrasound was done around 3/4 pm we waited and waited and waited still for them to talk to us about the results probably over another hour or two we were waiting all for Zamora to come in very causally once again and say his gallbladder is the cause of all this and it has mucocele which is causing inflammation and he needs surgery. She just came in, opened her laptop and told us the findings. She didn't even SHOW us the ultrasounds or go in depth like every other place I've been to. You would think for $1,900 they would do that but no all they care about is the money and it shows. After she told us the news I say when are you doing the surgery and she responds "right now I'm holding the surgeon here" and then quotes us 17k minimum and 20k maximum for this surgery and hospitalization. So we're over here panicking and stressing because he's actively dying and they're trying to rob us and on top of that giving him a 50/50 chance of survival. Me and my mom were in panic trying to find another way another place to just save my dog since this is just not realistic for an average person but they seem to think otherwise. Anyway we asked if we could have a moment to discuss and make phone calls and throughout this whole time suddenly they were readily available and not busy and kept coming in to the room asking if we've made a decision yet and then at one point come in to say "so you're not doing surgery then? So I can send the surgeon away" how could they say that when all they had done all day was making us wait and suddenly it's urgent only when it comes to getting money!! And every time I asked a question regarding his rupture and gallbladder the lady kept saying "let me ask" "let me check" because the doctor that was just there had already disappeared!! We ended up making a phone call to an amazing vet hospital in Tijuana called "hospital de Mascotas SAJI" we called them and they said to bring him in as soon as we could so we got our baby back from this place and declined the surgery which they did not look too happy about. On the way to TJ, the vets over there were asking for all his lab work in order to be prepared for his surgery and when I called marqueen for his records and ultrasound results to be emailed to me they took over an hour and I had to call 3 times! said the doctor needs to sign off even though we were just there and we're entitled to our records. We made our way to Tijuana Mexico where they did a quick ultrasound that took minutes as soon as we got there and then proceeded with surgery. Unfortunately our baby didn't make it I only wish I would have come to this place in Mexico sooner. If only MarQueen treated this as an emergency as it was after all it's in their name and did tests sooner perhaps we could have gotten him to his surgery sooner and he would have had more of a chance since he was too far gone by the time the whole day of waiting around has passed. To everyone reading this I suggest you find a vet in Mexico or go to this one for a pet emergency or even any need. They care so much more about your pet for not even a fraction of the cost and on top of that they were COMPASSIONATE. I was also quoted $1,800 in Mexico for the same surgery, medication and hospitalization if my baby had pulled through.

All doctors are knowledgeable & friendly. They allow me to participate in the treatment plan…read more The staff are all friendly & really care about my pets.

My dog loves it here! Tried a few vets over the years and this is where he felt the most…read morecomfortable. I have a husky/german mix and he's quite particular, but the staff at PetTime, from the vets to the assistants, are so friendly! The pricing is fair and my dog's needs are met. They do everything my pup needs. Can't complain!

I'd like to take this opportunity to share my experience at IVVS with you…read more Without going into too many details, my dear cat Stuart was severely ill and needed emergency treatment. The amazing team of Dr. Carroll, Sierra, Charlie, and Liz treated us with kindness, compassion, and saved my boy's life. This world can sometimes feel cold, cruel, and unforgiving, but our experience with this special team has reminded me that this is not always the case. Every kiss, snuggle, and purr I now receive from my boy is made possible by their aiding us in our time of need. To anyone out there seeking veterinary care for their fur babies, I cannot recommend going to IVVS enough. They are by far the best veterinary care I've ever experienced. To the team at IVVS, I'm overwhelmed with a feeling of gratitude and I thank you from the bottom of my heart.

Dear Inland Valley Veterinary Specialist Team,…read more I am writing this to express my deepest gratitude for the incredible kindness I received during one of the hardest moments of my life. When I called after losing my sweet dog, Chapo, I spoke with Thomas at the front desk. I was completely heartbroken and in tears, but Thomas listened to me with such deep empathy and walked me through my options with immense care. Having someone treat my grief with that level of compassion meant the world to me. Please pass along my special thanks to Thomas and the rest of the team. You have an amazing staff, and I will always recommend your clinic for the love and care you show. With gratitude, Mona

Wednesday September 09/2026 I Missy hurt her left back paw…read more 2 weeks after the New roof. Dr. Angela White, there is no one like you, brains, beauty, empathy, grace, patients, love, affection for each one of your patients and Missy and her parents feel it every time one of our pets come's in to see you. We cannot thank you enough for squeezing us in on your hectic Wednesday and we so appreciate the fact you squeezed us in. Sorry the power went out. Edison owes every employee a steak dinner.!! We are sorry Missy oozed blood all over your floor. But thank you to the ladies in the front for cleaning it up. I would've been more than happy to clean the floor. All of you are so sweet and so kind. We Thank you for attending to Misses paw.!. Thank you Dr. Angela White for helping our Missy. Dr. Angela, Our sincere condolences regarding the loss of your Timmy. My heart breaks with yours, and I'm so sorry.. you will see Timmy again.

Dr James White Killed my dog. I took him for two years there, at first he was fine, and about a…read moremonth ago I took him in because he wasn't eating. He was very weak, and all he does is talk and talk and talk instead of paying attention to the animal and the owner telling the doctor what is going on, all he does is try to give you these little stories and emails you PDF's. And send you links, instead of actually making sure your dog is okay. I have proof. And I even ran in to a customer THAT said they are just wanting to make money and two of their animals DIED because of DR JAMES WHITE!!. He Only prescribes him medicine instead of checking his heart, checking his functions, making sure he's OK. He didn't do any of that, the day I brought him in and he passed 5 days later and when I called and told them what was going on, he couldn't even see him. And Dr. Holcomb, same thing. You guys just want money and you killed my dog. Shame on you. This is not the end, trust me. I think you guys screwed with the wrong person, and I do not appreciate it because Dr. James White killed my dog. He didn't check his heart rate. He didn't check his stomach. He didn't check nothing. And I have proof because I have photos of the day I took him there on June 13 and he didn't do nothing. He just kept slapping his gums like he always does talking and talking and talking. I will be filing a complaint with the board of veterinarians for California and this is not the end. You killed my dog if you checked him properly that day, this would not have happened. Shame on you guys. All they want is money. prescribes him medicine instead of checking his heart, checking his functions, making sure he's OK. He didn't do any of that, the day I brought him in and he passed 5 days later and when I called and told them what was going on, he couldn't even see him. And Dr. Holcomb, same thing. You guys just want money and you killed my dog. Shame on you. This is not the end, trust me. I think you guys screwed with the wrong person, and I do not appreciate it because Dr. James White killed my dog. He didn't check his heart rate. He didn't check his stomach. He didn't check nothing. And I have proof because I have photos of the day I took him there on June 13 and he didn't do nothing. He just kept slapping his gums like he always does talking and talking and talking. I will be filing a complaint with the board of veterinarians for California and this is not the end. You killed my dog if you checked him properly that day, this would not have happened. Shame on you guys. All they want is money. and I have Customers that literally came into my store at my workplace that said this place is sus. All they want is money, and you know what? I agree. All you guys want is money. AND THEY THINK THEY'RE GONNA GET AWAY WITH IT BY SENDING A CONDOLENCES LETTER IN THE MAIL. Shame on you guys. If you would have checked my pup when I brought him in multiple times. This wouldn't have happened. But they keep charging for meds that didn't do anything just so they can make money. Clearly James and his (owners) wife Don't care and don't take their oath seriously. Shame on you guys. You didn't take care of a innocent animal, because YOU want MONEY!! And if this post is removed from your reviews. I know you rigged it. DO NOT TAKE YOUR PETS TO THIS PLACE!!

The office staff including the nurse and dr.. very rude .. treated my pet rude as well. Did not…read moregive any exsames just looked at my dog and started advising of tons of medications. The wait time was super long yet nobody else was there. They over charge Only reason I came is because my normal vet was closed due to a fire. I will never come again and do not recommend this office. I would give zero stars if possible.

I was disappointed with my experience at this veterinary clinic. I brought my dog in because she…read moreneeded her allergy injection and flea medication. My dog is healthy, but because I had not brought her in for about two years, I was told they would not treat her unless I signed up for a $20/month plan. I understand the importance of regular checkups, but I felt pressured into a plan instead of being given the option to pay for a regular visit. I have always taken good care of my dog, and I expected more understanding and flexibility from the clinic

I have a hard believing the bad review and allegations posted by @Lidia B…read more Dr. Shadi is probably one the most kind hearted and educated doctors in her field. I have two French bull dogs that both suffered from chronic ear infections and skin allergies. They had seen two other vets prior. Since seeing Dr. Shadi and following her instructions, my boys have not had an ear infection. She also went out of her way to help me find the best Dermatologist for my baby's skin needs. She is always so patient, explaining the science behind what is going on and makes sure I am comfortable with the treatment plan. I can't thank her enough. Honestly ear infections require a lot of compliance from pet owners, you need to do your part.

Super pleased with my experience taking my cat Pickles for her spay procedure. We were very…read moreconcerned given Pickles' unique risks involved, but the technicians and front desk staff were so kind and helpful. They called immediately after the surgery to update us and kept her overnight to monitor her condition. Thank you so much for the wonderful care and we're looking forward to coming back for our follow up appointment!

We had excellent and affordable emergency care for our dog two weeks ago at Angels Care Animal…read moreHospital. We went in out of caution that our dog had ingested rodent poison. Dr. Hah provided quick, smart care that almost certainly saved our dog's life. We were able to quickly confirm that he had ingested poison and then Sammy was given post care to help with his chances of recovery. We are grateful for their quick action, kindness and care in an extremely scary situation. Sammy is doing great! Thank you! Andrew + Kailey + Sammy

Our beloved cat suddenly presented with a severely injured and infected left eye. She was clearly…read morein extreme discomfort and was running a fever. After calling four local veterinary clinics, two with we have done extensive business in the past, Dr. Hah, Angel's Care Animal Hospital, was the only out of four calls we made at 8am yesterday to welcome us to bring our cat in immediately. Dr. Hah and his assistant saw us first thing when we arrived, only a few minutes after calling. Dr. Hah's extensive experience and expertise became immediately apparent as he examined and treated our cat's damaged and infected eye. Within 30 minutes, our cat was starting to experience relief and we left with a solid treatment plan. Dr. Hah has 50 years experience practicing veterinary medicine and has operated Angel's Care since 1990. On top of that, he called us the next morning at 8:30 to follow up on our cat's condition. The contrast between Dr. Hah and the other three clinics we called could not be more striking. The other clinics showed absolutely no concern for the welfare of our cat and simply stated that the "soonest available" would be days away, or, in the case of the so-called emergency clinic, that we can come in and try our luck and that the wait would be at least two hours. I know from my own medical experience that eye injuries are extremely urgent and serious. Everytime I have had eye issues, my health care provider calls me in to be seen the same day. Listed here are the veterinary clinics who demonstrated that they could clearly care less about the health and well-being of our cat: ARCHIBALD PET HOSPITAL, UPLAND ANIMAL HOSPITAL and MARQUEEN PET EMERGENCY AND SPECIALTY. I cannot commend Dr. Hah and his staff enough for providing such a caring, responsive and expert medical practice.

I would give this place more than 5 stars if I could. I have cats, so I can only speak to that, but…read morethis place is A+++ for kitties. For the cats, there is a separate entrance so the cats don't have to mingle with the dogs, which is really nice since they are already traumatized from riding in the car. In the examination room there little baskets with blankets and cabinets for cats to "hide in" to feel comfortable, which I have never seen anywhere else. Usually vet rooms are just the examination table. Lastly, and most importantly, I found my 2 year old cat non-responsive on the floor one morning, which was completely out of the blue. I took him to other vets who REFUSED to administer life saving care without a $5000 up front payment. Dr. Nicole did NOT do that!!! Given the severity of the illness (and the fact the cat probably had hours to live without treatment), she treated him immediately and we discussed payment later. She actually cared about saving my cat's life above anything else. Dr. Nicole was willing to help me figure out a way to help me keep my cat alive without bankrupting myself or requiring an upfront fee just to look at him. And she did save his life. He is still alive today 2 years later :) and doing great (turns out he needed an operation due to a congenital birth defect). Also- I am surprised by some of the 1 star reviews mentioning how expensive things are. I feel other vets are more expensive and other vets seem to not care, like if you can't pay, your pet dies (see above). This is definitely NOT one of those places AND it is one of the more affordable places I have ever been to. I have had cats for past 10 years and have been to Marqueen, Claremont Veterinary, and VCA on Central Ave in Montclair, and this place is by far the most economical for the quality of care, for what its worth

On March 9, 2026 I took my three-month-old Cavalier King Charles Spaniel in for a wellness check…read moredue to some stomach issues. The staff members were extremely helpful and kind, and the doctor and veterinary assistant who assisted us during the appointment were wonderful. They took the time to answer my questions and made sure my puppy was well cared for. I especially appreciate the front desk team for fitting us in despite their very busy schedule. I felt really good bringing my puppy in, since she is like a family member. It was so reassuring to know she was in such capable hands and received excellent care. The entire team made us feel welcome and supported throughout the visit. I would highly recommend this veterinary clinic, they are very knowledgeable, professional, and truly helpful. Thank you to the entire veterinary team for your kindness, dedication, and excellent service. It is greatly appreciated.