The groomers are great with my Luna It's been her second…read moretime, and my puiggie Always enjoys her day at the spa Over all good service , thank you

I will start off with I love Fur Town Spa in Arcadia... I have taken my cat 3 times and they have…read morebeen so accommodating of my skittish cat and so kind. Because of my positive experience at the Arcadia location and living closer to the La Verne location now I decided to attempt to make an appointment there. When I called to get the same reservation at the La Verne location they were not accommodating and asked me to get my cat medicated before coming due to his fear of water (ouch) and would not give him a cut without it. For that reason even though I live 5 minutes away I continue to make the drive down now to Arcadia and it's worth it. Would not recommend this location.

I have followed Isaac from Arcadia to Rosemead, and now to San Dimas…read more I am very pleased with the way he grooms my dog. My daughter also has her dog groomed by Isaac, and fortunately for her, she resides in San Dimas. I made the drive from Monterey Park specifically to have Isaac provide a full grooming for Moana. Isaac is certainly worth the journey.

Fast, perfect grooming and haircut. When I called to see…read morewhen they could take my dog they said right now is ok so I went there and they were ready for my dog. They are closer to my home than the other Ironmaya so it works perfectly for me. They called me when the groomer was still doing the last few cuts. I was waiting outside because I had something else to do close by so I saw when they called me and just took my time to park and got him right away... he seemed very happy to be done so soon and I was there waiting for him

I've always loved Pet Supplies Plus. I usually go to the Yorba Linda location, but overall their…read moreservice has been consistently great. They have a good selection of products and very attractive discounts. I especially enjoy washing my dog there. The shampoos they provide smell amazing, and they offer multiple options, which means I don't have to bring or purchase my own. The only downside for me is the time limitation at the self-wash stations. I have a French Bulldog, and because of their sensitive skin and tendency toward allergies, it's very important that they are completely dried after bathing. If their skin stays damp for too long, it can cause problems. Sometimes the time restriction makes it a bit challenging to properly dry my dog.

I'm a regular here- the prices are the same if not better than the bigger corps, the workers are…read morekind and helpful, and they offer a lot of wet cat food and litter options that I can't find at the other pet stores. I love it here!

Horrible Horrible Horrible!!!!! Avoid this place at all costs!!! I have wanted to write this review…read morefor months because every time I look at the pictures from this grooming appointment, I get angry all over again. I brought my dog Bentley to Hair of the Dog after being referred by a friend when my regular groomer was temporarily unavailable. Bentley has been professionally groomed his entire life and never had to be shaved. He has been groomed consistently since he was 8 weeks old and, in the year and a half I've had him, he has never once been shaved down. From the moment I walked in, the experience felt off. The staff was rude and dismissive, and after I arrived, I was informed that Bentley had to be picked up by 1:00 p.m. because they were closing early that day. This was never disclosed when I booked the appointment. I specifically told them I was driving to Irvine and would have difficulty getting back that quickly. Frankly, if they had special hours that day, that should have been communicated before the appointment was accepted, not after I had already dropped my dog off. The groomer then told me Bentley was matted and needed to be shaved. We actually argued about. I explained that he had been groomed regularly his entire life and had never needed that before. Even so, I tried to compromise and told her that if some shaving was necessary, I absolutely did not want him shaved all the way down to the skin. About 20-30 minutes after I left, they called and said he was ready. Think about that. After insisting my dog was so matted that he needed to be shaved down, they somehow completed the entire groom in roughly 20-30 minutes. Because of the surprise pickup requirement they imposed, I wasn't even able to pick him up myself. I had to arrange for someone else to leave what they were doing and go get him because I was still in Irvine exactly where I told them I would be. When I finally saw Bentley, I was shocked and upset as was he for months. It definitely affected his demeanor he walked around depressed and seemed like a completely different dog. They had shaved him almost completely to the skin. It was nothing close to what I requested, nothing close to what I expected, and completely ignored the concerns I expressed beforehand. To make matters worse, his nails were not properly addressed, and within a couple of weeks I had to take him to the vet because of issues with his anal glands which they never even asked me about . Whether those issues should have been identified during grooming or not, it only added to my frustration with the overall quality of care. The worst part was feeling like no one listened. I trusted them with a dog that is a member of my family. Instead, I felt rushed, dismissed, pressured into a decision I wasn't comfortable with, and then ignored when I specifically asked them not to shave him down. Months later, his coat is still growing back but no where near what his beautiful coat was he has been growing since a baby I will never bring Bentley back, and I absolutely cannot recommend Hair of the Dog based on my experience. Steer clear of these mean people!!!!!

Not sure what happened here. I used to take my Bella here for a long time. She passed and it took…read moreme a while, but I finally got another dog and I decided to rescue a dog. Snowball is amazing a little nervous doesn't like nails cut. Reminder someone had her for a year before I did. I did let the owner know she was a rescue and didn't look like she ever got groomed. The first time I took her when I picked her up the owner said she's very hard to groom. Ok well she is a rescue it's not like it was done on purpose. I said I will try to work with her. The second time I took her big mistake it was for a nail trim. They did not soak her paws. I could hear her crying out side the door. I walked in and said it's ok just leave her. They didn't even work with her. They just wanted her out so disappointed. She will never go back to a groomer. I cut it myself here and there and she lets me.

My family has had a couple of stray kittens (couple of months) appearing in our backyard. One of…read morethem stuck around and kept his distance from us (would run when he sees us etc...). Eventually he started warming up to us. Over the course of a few months he got closer and closer to our back door. Eventually he started sleeping on our back porch. We had even gotten him a flea collar to keep them away from him. We decided to look around into getting him neutered, but we never planned on keeping him as our own. We simply wanted him to be neutered as to not have him. We looked into this shelter as they said it would be around $70 for the operation and shots. We brought him in today and after his operation they told us that he was "too friendly" and the shelter had to keep him, or they gave us the choice of adopting him. They did not give us any other choice. They NEVER told us this would be the case beforehand. We brought him to prevent more stray cats from being born. The employees were also very rude in person and on the phone. One was on the phone with my mother, and my mother expressed her grievances with the operator, the operator responded with "its not our fault you got attached". What a way to speak to your community. This shelter should be ashamed. Only decided to keep the cat after they saw how friendly he was. He was only this friendly because we took the time to gain his trust. We never intended to adopt him or keep him as a pet. We simply wanted him to live a happy free life, but this shelter took that from him. We even built him a shelter to keep him safe for two weeks after the operation. Take your business to another shelter.

Yes I do. I was fostering for them temper early until I met my dog that I was looking for. She's…read morewonderful and there's so many other wonderful pet animals there highly suggest you go and check them out. You will find what you're looking for. I am sure, or possibly foster for them for a while, it's a really cool gig seriously and the best part it's beneficial for the both of you they get out of the kennel and you get out. She'll love to an animal that you may even want to keep forever.

The ladies at the register were so kind and helpful! We…read morewent in looking for seeds to feed wild birds and they gave their recommendations along with pros and cons. We got the starter $5 bag and looking forward to the birds enjoying our backyard.

Came here on a Saturday morning to get my dog his vaccines. Start lining up early because it does…read moretake a while - staff takes their time with each animal and they're very helpful and friendly. Pricing is very reasonable! This is my go to for all of my pets!

Lola is our Bereavement Pug at Foothill Funeral & Cremation in Glendora. We decided to bring to A…read moreTouch of Velvet for an overdue spa day. This little pug works hard 6 days a week and was in need of a good grooming session. Over the past year we have tried several local groomers but no one is as dedicated, energized and passionate than Tsukasa. Lola has found her permanent groomer and we look forward to her return visit.

My puppy came back with very nice summer cut as you could see pics. I am so happy and satisfied…read more Thank you.

So happy to have found this place, great service . Very easy…read moreto book and great availability

I'm glad I found Cathy! She took in my dogs the very next morning after I called, her prices were…read morebeyond reasonable considering I have two huskies, and she was even willing to come pick them up since I didn't have a car available at the time. She treated my dogs really well and they came back looking so well groomed. I will definitely be coming back again!