Pet Food Express is one of our go-to spots. They have really good quality stuff and the self-service wash is clutch. My dog Lobo somehow always knows when it's bath time lol... but he takes it like a champ and of course gets treats on the way out, so he's not too mad about it. We also did training there with Heidi from Canefida and she's great. Super patient, easy to talk to, and really knows what she's doing. She explains things in a way that actually makes sense and you can tell she cares about the dogs and the owners. Lobo loved her and was always excited to go to class. Lobo's take: "bath was questionable... treats made up for it. training was solid, I'm basically a professional now." Overall just a really good spot. Good products, good people, and a nice place to train your dog too. read more

Pet Food Express - Let's get this bath over with Dad - Pet Stores Near Me - Sacramento, California

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A disappointing visit to Pet food Express. I won't be back. They have had a buy-3-get-4 program for 20+ years. And, although their prices are higher than most other companies, this has brought the prices down to being nearly the same. They just introduced a "customer reward" program that requires the customer's name and phone number, and their b-3-g-4 requires this information now. It's a shame that while our privacy is getting harder to protect, here is another way it's being taken. It was difficult to decide on a rating, because their products and service are consistently so good. But, since this new policy prevents my ever going back, I guess a one star is warranted. read more

Pet Food Express is my go to store for my pet needs. I get my cat's favorite treats, litter, cat grass, cat nip, and scratchers here. I don't get their food because they eat prescription food and they do not carry it here, but I used to buy their food here too. The store is super organized and clean. They have tons of stuff for your pets, they have a pet wash station, and a vet comes on a schedule too. The staff are friendly and I haven't had issues here. I wish they had the cat grass available more often! Sometimes I come and they have none or the grass is already wilting and drying out. read more

The staff there are knowledgeable and very helpful. I can walk in and someone is always available to answer my questions. Love this store!

Wow! Isaac represented PFE very well! 1) We never been into a PFE. 2) It was our doggies 1st Birthday. Walked in and immediately greeted by all your staff. We asked about a "birthday treat area" and Isaac showed us and explained the deals and was very friendly and kind to our Zelda...and us. He made our shopping experience great. Thanks Isaac! read more

Pet Food Express - GETTING ZELDA'S 1ST BIRTHDAY STARTED OFF RIGHT! THANKS PFE (Isaac and staff)! - Pet Stores Near Me - Sacramento, California

I came to this location for the dog showers. Although I think the cost for tokens has gotten expensive, I like the convenience of not giving my dog a bath at my house. Each token is 30 minutes. They provide towels, shampoo and conditioner, and a couple doggy treats. They also provide aprons and dog collars. I also like that they have a dryer setting with each shower. The showers are clean. The last time I went there it was busy and I was stationed at a shower were the water pressure wasn't great. The store itself has a lot of treats and supplies as well. After a shower, I usually pick up a small treat for my dog. There are a lot of great options. read more

They can't seem to keep their dog wash in working order. A few months ago and it was the hot water. A month later the oxygen feature. Today it was the soaps and the oxygen. The towels are raggedy. They recently upgraded the hoses and despite being equipped with the right equipment, they're forever in the way. It was an incredibly frustrating experience overall. read more

My mom and I have been frequenting this store as regulars since it opened. Not only are the staff here in the land park location always helpful and friendly (and of course loving to my doggy who always comes shopping with me)- they are just the right level of helpful when we have questions. Not trying to oversell ;) However this weekend they went next level. I was out shopping this saturday and ended my day stopping into this location to buy food for my dog. when I got home I realized my bracelet (handed down from my mom) was gone. I had no idea where I had lost it as I had been many places during the day. So I got on the phone and called every where I visited and searched everywhere I could think of, in tears. The last call I made was to this location. Immediately, the responded with Yes! we found a bracelet- can you describe it? I did and they said they had it. I zoomed over and not only did they find it, they had realized it was not costume jewelry and had secured it in the safe, hoping someone would show up. And in this day and age, finding a piece of jewelry could have gone a few different ways. I am just so grateful that your team is filled with such considerate and thoughtful people. I am a customer for life! Thank you, from me and Ella the border collie. read more

It's $18 for 25 mins. You make your purchase at the register and then you receive a token to insert into the machine. You get to select your shampoo, then rinse, then blow dry. I have two small dogs with one being a long hair dachshund, and 25 mins was actually pretty long! It got him to dry enough where he wasn't dripping or anything. I loved that they provide collars, leashes, towels, and puppy treats. What's nice is that they even clean up after you! I just didn't like the smell because of course it smelled like wet dog in there, but go figure! I would definitely come back to bathe them again. It's better than getting fur all over my bathroom at home! read more

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This review is long overdue. Briefly, the selection for both dogs and cats are 50/50, Meaning the store is literally cut down the middle with a cat side and a dog side. I like this because I have cats and not many pet stores cater to cats. But the reason I want to write this review is to boast about the employees. The people who are hired here are very knowledgeable about any questions you may have! If they don't have the answer they will find it out! I can't stress enough how smart and kind these people are. They care about what they do. These employees have actually saved me and my cats from having expensive vet visits. read more

Called about their vet clinic for shots and was told until 5, work until 4, ran home got my kittens for shots and guess what Oh they changed their hours that week and was not informed I will not be going back to them, the person up front was really rude about it, she told me to look up their website for new hours. Their website stills says to 5 pm, kinda sad they have such rude ppl working there now from my 5 stars from 5 yrs ago. read more

Humming bird did a amazing job on my puppies hair. She was very friendly and had great tips for my dogs hair to make her look great for the summer party :) definitely recommend read more

My husband and I came in today to purchase some goodies for our two cats and Isaac was extremely helpful! We had many questions regarding cat food, litter, etc and he knew it all! We both left feeling very confident in what we purchased and knowledgeable about we will purchase next. If I could give Isaac 10/10 stars I definitely would! We need more people like Isaac in this world, he was very kind and provided spectacular customer service. Go to Isaac for all your furry friend needs (: read more

Pet Food Express has an amazing array of cat and dog food and more. Parking is easy to find in their large shopping center lot. Their employees are very friendly, helpful, and knowledgeable. You can receive 20% off your first online order, and they deliver locally. They give you a sample of pet food and a thank you note in addition to your invoice. Occasionally, they run promotions like this weekend's 25% off friends and family promotion. Their pricing is very competitive and fair. It's a great pet store with an array of food and treats. They also have stations where you can give your dog a bath for very reasonable prices. It's a great pet store, and I highly recommend you keep them in mind next time you need pet food at great prices. read more

Ava provides the best customer service! So impressed. Every question I had, she answered with enthusiasm. You can tell she's a problem solver and an incredible asset to your business. read more

Awesome sale and as always great customer service. Roxy is finicky but she had two full dinners tonight . Isaac- I think is his name- checked me out and the, I believe manager, was super helpful. She told me about the great sales and the benefits of different foods. Roxy loves the frozen sliders and the dehydrated food by the honest kitchen with a few bits of Kiwi Kitchens dehydrated beef dinner. She is sniffing around for seconds but she will make herself sick. Awesome problem to have with a finicky dog read more

I love this store.Wonderful customer service. I was able to find everything I needed.Refreshing to feel valued.I never felt I was imposing to ask for help.Thank you.Very welcoming store. read more

Pet Food Express - Pet Stores Near Me - Sacramento, California

This review is well overdue, I've been coming to pet food express for years but this location surpasses my expectations. Ava is so knowledgeable and has helped me out TREMENDOUSLY With getting down to the root cause of my dog's allergies. My dog Gnocchi and I LOVE this store along with the amazing staff. Y'all are awesome, we appreciate you! read more

Pet Food Express - A happy girl after visiting her favorite store. - Pet Stores Near Me - Sacramento, California

Very nice standard selection of items for your pet. My favorite thing is the self dog wash area. My dog is a runner when it comes to bath time. At this location they have leash wall attachments to safely secure your pet to the area to bathe and blow dry. They provide towels, aprons and collars in addition to the soap and water. Very clean. Lovely staff. read more

Pet Food Express - Bathed Chin Chin - Pet Stores Near Me - Sacramento, California

I go here from time to time but today, based on my wonderful interaction with Rin, it has become my go to store for my dog Martin. I came in looking for help and Rin had all the info I needed. I so appreciate getting the opportunity to talk with someone as friendly and knowledgeable as Rin. Thank you read more

Pet Food Express - Pet Stores Near Me - Sacramento, California

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My first time here and let me start of by saying how clean this store is. Everything is well organized and easy to find. I came here to give my golden doodle a bath. The staff is so accommodating! So nice and friendly! $18 to use their self serve shower and it's def worth it. There are 2-3 choices of shampoo fragrances you can choose from. You have a total of 25 mins which is plenty to bathe and dry your pet (at least for me). They provide you with towels and treats as well to make the process even easier. My dog Bella usually hates the noise a blow dryer makes, so the treats definitely help! I highly recommend this place and will be bringing my husky in the near future. read more

Pet Food Express - Bella Rose showered and chillin out - Pet Stores Near Me - Sacramento, California

I absolutely HEART this pet store! This is the kind of store you wanna walk into with your fur child! You get acknowledged right away and with a smile! The wonderful people that work here are so NICE, KIND AND HELPFUL PERIOD! I really shouldn't have to say much after that but boy this store serves up top quality food, treats and necessities for your fur baby! And I really wanna give a HUGE shout-out to Andrea! This lovely young lady always gives the most warmest welcome to me and but mostly to my baby bear Nova so much! We ALWAYS leave with lots of treat samples, goodies and lots of very informative information on the latest nutrition, medicine, etc for Nova! She is so knowledgeable and so personable! And she never forgets Nova, even when I go in after work without Nova, she still ALWAYS asks and with so much love! I hope Pet Food Express understands what an important asset she is to this company and I'm so blessed that I get to experience her amazing customer service! The store is located in Sacramento on Freeport Blvd in the new Raleys shopping center that holds quite a bit more new little businesses and more coming. But this store and Raleys is what is really running the shopping center. I would definitely recommend stopping by this store for your fur babies needs! Everyone I have encountered here is so nice and helpful! Really NICE team here, so happy to have you guys in the neighborhood! Nova LOVES you guys! Thank you for ALWAYS having her frozen goat milk cups in stock and at such good deals! Keeps my big girl HAPPY! read more

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Nelanie was amazing, we are about to be new parents of a chocolate lab and she was more than helpful. We really appreciate all the info and time spent to educate us. Amazing read more

Thank you Vy and Andrea for helping my family and I welcome on our new pug puppy! Both of you were so instrumental in recommending products that made so much sense but that I would not have thought of. Our pug Milo is thriving and happy thanks to you both!! Andrea, best of luck with the job transfer. Very grateful that I got to experience your customer service and learn so much from you before you ventured off. Vy, I look forward to seeing you in the store next time our lil Milo or our cat, Zeus, need some supplies. ' Location: Very convenient (Can do my banking, grocery shopping and stock up on pet supplies all in one area) Cleanliness & Decor: Excellent, Well lit and expansive Staff: All so friendly, knowledgeable and kind (On both visits, I interacted with several staff members are all were extremely friendly and warm) Thank you!! read more

Pet Food Express - Pet Stores Near Me - Sacramento, California

They are great. Huge selection. Always have the frozen marrow bones in stock and they are buy 3 get one free. Staff are always very pleasant and helpful. read more

Today I found a stray puppy. I took him to Pet Food Express on Freeport Blvd in Sacramento to see if he had a microchip. While we were there the staff was welcoming and offered to give this scruffy boy a bath and collar for free. What a class act business! Many thanks to Ava and Megan...you definitely made a customer for life! Just an update..we brought him home and will house him until we can find his owner or meet with one of the recommended rescue shelters provided by the staff read more

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Wow, this store is amazing! Other Yelpers who have commented on how kind and helpful the staff is are absolutely spot on. They're helpful and attentive. I've gone for both the self-service pet wash and for various purchases. The wash stations are clean and very well kept. Every station is dry and ready to go with several towels. They also have disposable plastic aprons, which in my opinion aren't the most effective because they're so thin that they shift around to the sides of my body. If there were ties around the waist as well, I think that would work better. There are a variety of shampoos to choose from, and the drier is awesome! I do wish they gave you 30 full minutes instead of 25 because my doodle could use an extra 5 minutes of dry time. Other than that, I love it! read more

Issac was very helpful as well as all the staff! Everyone is very friendly and knowledgeable.

What a fun store if you are a pet owner! Staff is so loving and nice to all the pets that visit. They provide guidance and answer questions. They have a nice washing station that comes with prefilled shampoo, towels, hair, and an amazing dryer. Much needed when you have a dog with longer fur. We absolutely love that we can visit our vet while we are there! VIP Petcare is in the store. A little trick is to make sure to get a QR code slip to keep to get in line for your next visit! read more

Pet Food Express - VIP Pet clinic - Pet Stores Near Me - Sacramento, California

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I LOVE this location!!! This is the only store I get dog food, treats, toys etc. from. I also utilize the dog wash when needed in between my dogs grooming appointments. The staff here are always extremely helpful and give excellent recommendations!!!! When I got my puppy 2 years ago, it was a pet food express staff who educated me on the different brands and the benefits. My dog has been on tucker raw and tucker freeze dried raw and has had zero issues!!! More recently Isaac educated my partner and I in the different treats. His suggestion was SPOT ON!!!! I have a French bulldog and we all know they are stubborn BUT when I go near the cabinet where the grain free beef jerky strips are located, he immediately runs to his place mat and sits lol. I can get my boy to immediately stop what he is doing and follow my command when near those treats!!!! Every single recommendation has been spot on!!! From the food, treats, shampoo, grooming tools, toys, etc. I have NEVER made a single return and that's because of your knowledgeable staff and excellent suggestions!!! read more

Have gone here about 3/4 times now, and the staff is always welcoming and knowledgeable. The first time going in I went in to change my cats food and was given options and suggestions as to ways that might help with the change and what brands are good for my fur baby. A great plus side about this location is that they have a vip pet care located in their store, which I have also used, and recommend! read more

Pet Food Express - VIP percate hours - Pet Stores Near Me - Sacramento, California

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Plenty of parking spaces in the shared lot. Clean interior. Contrary to their name, they don't just sell pet food; they have carriers, cleaning supplies, etc. There is a self-service pet cleaning area near the back. If you own anything other than a cat or dog, this isn't the place. I came in hoping to pick up something for my fish and walked out empty-handed. read more

Megan walked me and my dog through everything for the bath station showed me how the oxi water works which was pretty cool! Showed me some products that would help my dogs skin issues checked on us she really sold me on this store I usually go to the other store around the corner and let me tell you what they can't compare!! In "customer service" or Bath stations pet food express was even cleaner in the shower stations! Thank you Megan!!!! read more

Been going to this store for years and everyone has always been friendly. Recently had an issue with an out of stock food but Isaac and Alexis were so kind and checked to see if there was any in the back. Although there was not any, they took the time to explain why they did not have it and I couldn't even be mad at that! Lovely staff with great knowledge, can't wait to go back to get more amazing products for my pups! read more

Thank you, Megan, for your swift action. I was not expecting a delivery so quickly during a holiday, but please know it does not go unnoticed! Your customer service ability is beyond impressive and is deeply appreciated. Though it was not the store's fault that the inventory was not available, You didn't hesitate to call a store that had it and had it delivered the same day. Your work ethic is outstanding, and Pet Express is fortunate to have you as one of its leaders. read more

This location has the friendliest and most helpful employees! The pet wash here is the best one I've been to in the area. The buttons and timer make it so easy. Other store locations have a different set up for their wash area that isn't as easy to use as this one. Great selection of products as most locations but the pet wash and employees make this one my favorite. :) read more

I just want to say that ANDREA is THE BEST, EVER! I finally found time to visit this location (8/30/2020) and Andrea immediately approached me and asked if I needed any help. She LOVED my dog--fed her all sorts of different types of treats, explained to me the differences amongst each brand they carry, AND sent my pup home with a treat care package! She was so personable, I trusted all her recommendations, and could tell she really loved her job! I've never had such AMAZING service at a pet store before and there is no doubt I will definitely be back to this Pet Express location soon! Thanks so incredibly much Andrea!! You made my dogs day and we appreciate all your help!!! read more

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This is the best pet food express in Sacramento! I absolutely love coming here. the staff is always so friendly and my dog is always extra spoiled when I come here. The self dog baths are unbeatable and very needed for my large dog. Every time I come here the staff is always eager to help me and has some great advice to give and very knowledgeable. I always seem to interact with Evan, Carla, and Sierra! There's another gentleman and literally I know his name but idk why I'm blanking on it in this particular moment ugh (he just adopted a new dog with his partner and loves cats). But always such a pleasure to speak with these staff members in particular. Mia (my dog) loves coming here and her baths are a breeze! Highly recommend this store as it's more than just a pet store and the staff members make sure that you're taken care of. read more

We get fantastic help here every time! The staff here are very caring. The only reason why it's not 5 stars is because we can't one-stop shop for all our cats' needs. Pet Food Express doesn't have the clay litter our cats prefer so we have to buy it elsewhere. read more

I brought my Basset Hound, "Tater" in the other day for his bath and we met Colette. She was very kind and professional and was so friendly to Tater. She went out of her way to get to know both of us and answer any and all of our questions. Colette was a pleasure to get to know and made us both feel like valued customers, the owner AND the dog. In a day and age where most folks are in a hurry, she really took the time to make us feel welcome. She told us about the deal coming up for Black Friday with the self service dog washing station which we will absolutely be purchasing. It was a pleasure to meet her and we both look forward to seeing her again in the future when Tater gets soaked and scrubbed in there amazing smelling Almond & Vanilla shampoo. read more