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    Pet Foods & More

    5.0 (1 review)

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    1 year ago

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    Pet Supplies Plus West Hempstead

    Pet Supplies Plus West Hempstead

    (47 reviews)

    I am a frequent customer at this location since they opened . I never had an issue when any workers…read morethere until now. I do not know the assistant manager's name I will referred to her as the lady assistant manager. The lady assistant manager always gives me a hard time. She refuses to match items from Chewy. She always has excuses. The male manager is a great guy. He always price matches chewy with no questions asked. I think this lady just likes giving people a hard time. She isn't pleasant. I do not recommend shopping in this location.

    I came here to wash my Husky. The fact that they have a self service dog wash is fantastic. Not…read moremany places have them any more. The price was around $20 and that included the wash area for 30 minutes, unlimited soap, shampoo, conditioner, towels, a heavy duty blow dryer, and, even an apron to keep me mostly dry. The wash area is raised up higher than a bathtub, which saves my back from having to bend over for so long. Before the wash, I bought some peanut butter treats, that were on sale, to give my dog a reason to chill out a bit. The blow dryer worked fantastic, plenty of air volume and pressure without any heat. If you've ever tried to dry a husky, who has a heavy coat and undercoat, you'll appreciate the blow dryer. Friendly and helpful staff. I'm pretty sure that I went over the 30 minute time period and when I asked if I needed to pay more, they didn't charge me a penny. Even the other customers were fantastic! Most everybody there is a pet lover and my boy Giorgio got lots of attention and pets from random people in the store. They have plenty of items for other pets as well. Get your cat, bird, fish, etc needs taken care all under one roof. The icing on the cake? Plenty of free parking in the lot out front! I really hope that other people use this store for their pet needs and for the dog wash. They were really great. (I'm sorry that I didn't take before and after photos of my experience and my very handsome dog )

    Monster Aquarium

    Monster Aquarium

    (149 reviews)

    Downtown Flushing, Flushing

    Wow this place has it all. The amount of tanks and fish species here, you can spend a few hours…read morejust looking at everything. It's really hot in here when I came though. Not really sure if thats normally how it is. I bought 2 cherry shrimps and it ran me $6. Thats about the same price as 1 from empire fish on Northern Blvd. I asked the lady for 2 female shrimps and she picked them out for me. Unlike Empire, when I asked for a female shrimp the guy there said there's no way to tell. BS

    I ordered two Red-Tailed Red-Eye Puffers (Carinotetraodon irrubesco) from Monster Aquarium. What…read morearrived were two completely different fish--large, highly aggressive Pao puffers, apparently Pao abei and/or Pao cochinchinensis. These aren't species that could reasonably be confused in terms of size, temperament, or care requirements. This created an immediate problem. Irrubesco are small puffers that I had appropriate housing prepared for. The fish I received were roughly 3-4 inches long and belong to a group notorious for extreme aggression, requiring secure individual housing. I had to improvise emergency setups to keep them separated from each other and from my other fish while figuring out what they actually were. The most disappointing part was the response afterward--or lack of one. I contacted Monster Aquarium about the misidentification and sent photographs of the fish. I never received a response or any attempt to resolve the situation. Fortunately, a knowledgeable local aquarium store was willing to take both puffers, and they are now safely in experienced hands. But I had to solve a problem that never should have been mine in the first place. Fish identification matters, particularly with puffers. Sending someone a potentially extremely aggressive Pao in place of a small Carinotetraodon isn't just getting an order wrong; it can put the fish, the customer's existing livestock, and potentially the aquarist at risk. I understand that mistakes happen in the aquarium trade, especially with species that can be difficult to identify. What makes this a bad experience for me is that after a very consequential mistake, the seller simply did not respond.

    Pet Foods & More - petstore - Updated September 2026

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