I am a frequent customer at this location since they opened . I never had an issue when any workers there until now. I do not know the assistant manager's name I will referred to her as the lady assistant manager. The lady assistant manager always gives me a hard time. She refuses to match items from Chewy. She always has excuses. The male manager is a great guy. He always price matches chewy with no questions asked. I think this lady just likes giving people a hard time. She isn't pleasant. I do not recommend shopping in this location. read more

I came here to wash my Husky. The fact that they have a self service dog wash is fantastic. Not many places have them any more. The price was around $20 and that included the wash area for 30 minutes, unlimited soap, shampoo, conditioner, towels, a heavy duty blow dryer, and, even an apron to keep me mostly dry. The wash area is raised up higher than a bathtub, which saves my back from having to bend over for so long. Before the wash, I bought some peanut butter treats, that were on sale, to give my dog a reason to chill out a bit. The blow dryer worked fantastic, plenty of air volume and pressure without any heat. If you've ever tried to dry a husky, who has a heavy coat and undercoat, you'll appreciate the blow dryer. Friendly and helpful staff. I'm pretty sure that I went over the 30 minute time period and when I asked if I needed to pay more, they didn't charge me a penny. Even the other customers were fantastic! Most everybody there is a pet lover and my boy Giorgio got lots of attention and pets from random people in the store. They have plenty of items for other pets as well. Get your cat, bird, fish, etc needs taken care all under one roof. The icing on the cake? Plenty of free parking in the lot out front! I really hope that other people use this store for their pet needs and for the dog wash. They were really great. (I'm sorry that I didn't take before and after photos of my experience and my very handsome dog ) read more

I stopped by to give my dog a bath since all the Queens locations are gone. I have a multiple wash card so the cashier punched my card. She informed me that there would be a wait because 2 customers just came and I could use the small bathing station if I didn't want to wait. My dog is 35 pounds so that wasn't going to work. While I waited, I asked the groomer if I could get nails clipped. She informed me that it was $14 to clip and $18 if I also wanted them filed. Then she said she could put me in for tomorrow- no thanks since it was a long drive. So, I walked around the store and when I went back, there was another groomer who could clip the nails right away. Perfect! By the time the nails were done, one of the dogs left the bathing area. Another worker came to clean and disinfect the area. Then it was my turn. The water hose had good power and I could control the temperature. I had my own shampoo but there were 3 different ones available. Once I was done e washing her, I used the two towels they provided to dry her off a bit. When I was ready to use the blow dryer hose, there was no power. I asked another worker (there are so many workers at this location) and he immediately went to activate it for me. The experience was nice. The space was clean. The workers were all very helpful. I just wish it wasn't located so far from me. Large parking lot. read more

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Not a large store but I can't complain because queens doesn't have many pets stores especially the ones that carry fish. You can't find help and you won't be able to tell who works there until you're ready to pay. read more

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Solid selection of quality brands and great pricing! Happy to support local store ownership versus a corporate behemoth!

I am not one to write reviews but I'm going to get to the bottom line my experience here I should say my dog pugsy who is a Chihuahua pug mix was phenomenal he is a different looking dog I explained to them how my dog sheds unbelievable amounts of hair I was expecting them to cut his hair but they said that his hair is too short to cut but they will brush it out and they'll give him a bath and brush his teeth I might add i thought his teeth as he's an old dog were Brown from old age when I came and picked up pugsy he looked about the half of his normal size because of all the hair they took off of him which is a great thing I'm super happy about that and couldn't believe how white his teeth were all in all the best experience I've ever had with a groomer and I am not much of a review writer but I felt I had to write a review because they did such a great job with my dog I will absolutely continue to go back there, almost forgot, his nails were great too... Super happy read more

Everyone is always helpful and always answers any questions I have I will always shop there for my dogs.

I cannot believe how high canned Blue Buffalo dog food is priced at PSP - almost $5 a can as compared with Chewy where each can is priced at less than $3. So Chewy it is. I have been a member for years and have never received a discount when I showed my card. read more

GOOD SERVICE. Perhaps these guys could have a more dedicated section for cats.i find that its more of a dog lovers paradise.

The self-wash for my dog was the best....it was clean, easier than doing a wash in the bathtub.....shampoo& towels are supplied....I wii definitely be back, bought 5 washes......much better price than a groomer, my dog has short hair, nothing fancy.....thank you, I'm thrilled.... Lynne Boehm & Ms Gracie..... read more

I used to patronize PetSmart, but from where I live now it's a long haul. Petco I didn't care for as much. So I was delighted to discover PetSupplies Plus, which is much closer to home, very near to lots of other great shopping & dining spots, and is also turning out, in my opinion, to be the best of the bunch of the three pet supply chains. I didn't get that "warehouse" feel as I do in the other ones, where the emphasis seems to be on giant economy size items (not that they don't have those, but they have smaller packages too for those of us who don't care to lift a 45-pound bag o'litter). Speaking only for the cat-related products, you'll find a huge variety of Friskies, 9-Lives and other good standard fare. All the flavors and different preparations (pate, slices, sauced, meaty bits, etc.) including the harder to find Flaked Tuna and Egg. Dry food from the 3.5 pound bag on up, many types of litter and there are 20-pound bags available. They have the more expensive high-end brands too but again, there's enough variety for everyone to get what they and their cats actually want, that satisfies and stays within budget. Plenty of toys, catnip, cat furniture, litter box accessories and other cat essential items. Prices are good and always seems to be something or other on sale. The employees all seem very knowledgeable, positive and cheerful and they do a good job. If you don't have the obligatory discount card, they will actually sign you up for one right there at the checkout counter, instead of telling you to go home and go to the website to sign up. I've seen two different employees take care of this for people, and they do it bada-bing one-two-three. So if you don't have the card, no worries; and even more importantly, if the person in front of you doesn't have one, it's also no worries. As promised I got an e-mailed $5 coupon within a week of my signup. I do expect to return often. read more

Pet Supplies Plus West Hempstead - Great variety of Friskies canned foof - Pet Stores Near Me - West Hempstead, New York

Friendly and knowledgeable staff, an abundance of pet supplies and decent prices. What more can you ask for? I will be back.

Friendly and helpful employees, always goes above and beyond even for curbside pickup. Very knowledgeable about different foods for my pets.

Took my dog for a bath and light trimming. The girls were very knowledgeable in what I needed for my dog and what I should do. They did not try to sell me on things I didn't need. The girls were so friendly to me and my dog. I would recommend them to anyone I know. read more

Great store! I travel to go here. Staff is very helpful, knowledgable, pleasant to deal with. When you call they are so helpful. They find out the information you need, and do it in a very pleasant manner. read more

Wonderful curbside experience every time! Prompt, courteous & cute little thank you card (nice touch). Thank you!

Great selection and prices. The staff is always willing to go the extra mile to help! The Dane loves to go there. read more

Pet Supplies Plus West Hempstead - Tully visits the Ferrets - Pet Stores Near Me - West Hempstead, New York

Excellent store, excellent products, great prices and a very knowledgeable and helpful staff They invite the pets in and their stock is complete. read more

The store is great! The staff is friendly, knowledgeable and professional. They always ask if you need help and if you need something special they will order it for you! This is my go to store for my fur babies ! read more

I absolutely love this place!! I always find everything I need and more!! It's always a great experience!!!!! Everyone there is very friendly and always asks me if I'm doing ok!! Highly recommend!! read more

Super friendly and helpful staff! Lots of good quality products at reasonable prices.

My go to pet store. I've had trouble finding pet food especially cat food lately my cats are picky and only want certain foods. This store has it all and then some. The staff is super nice and helpful. There's great deals on everything. I recently tried their delivery service the best fast and efficient. I def recommend to anyone with any kind of fur baby in the area to visit read more

I love that it's a pet store 30 mins from where I live and they have most of the items my cat loves. I especially love that I can get her a check up on Saturdays for a price that doesn't break the bank. read more

I love PSP-- particularly their delivery service and the rewards program. It's easy to earn points and rewards and it's very easy to get a delivery. I love the fact that when there's a question about an order (ie if they're out of something) they call immediately to see what I want to do. Also, if they don't have confirmation of delivery from the driver, they call and confirm with me. Supporting a local business is always a plus! read more

I usually don't come here, everything is cheaper around the block at Stop n Shop. But, it was an emergency. 3 of us at the checkout line with no cashier in sight. Found 3 of them helping a customer with trying on dog leashes. I ended up paying $23.80 for 40L bag of paper bedding for my guinea pigs. It's $18.00 on Amazon. Never going back. They will be out of business soon. read more

They have such great sales on quality products for my fur babies and what I love is the availability of products. Always a great experience shopping here. read more

This store is always so clean and well stocked.. the employees are all extremely friendly and helpful.. the prices are always cheaper than other stores. it's the only place I shop! read more

Staff is very helpful and this the only place where I can find Stella & Chewy's dog food.

I placed an order online for delivery. It was placed around 8 pm and I received it the next morning! Great service and I thought this was a cute little touch they added to my order. Thank you PSP! read more

Pet Supplies Plus West Hempstead - Pet Stores Near Me - West Hempstead, New York

Friendly and helpful staff, wide selection of all pet related products at reasonable prices

This has always been a great store, but now they have spent some time and effort to renovate. It looks so much better. Clean, neat, better signage. The staff, as usual, is attentive, caring, and knowledgeable. Product selection is good as well. They carry a large price range of items, not just the expensive brands. For those of us who try to save rescues or live on a limited budget, this is a blessing. read more

I love this shop! Every week they've got great deals on food, and regularly email coupons and offer coupons in the Sunday paper. They carry the brand of food I feed my dogs and the customer service is always friendly and great! Pet Supplies Plus is my go to store for all my pet's needs. read more

This place has a wide selection of dog supplies and healthy food choices. Lauren, the manager, took the time to provide suggestions on the best toppers for my picky Cavapoo puppy and a bully stick that my furbaby loves. Although, I don't live in the area, this place is worth the trip! Great staff, sales and selections! read more

Clean and organized. Staff is always friendly and helpful. Large variety of cat snacks!!

I am a big fan of this place. It's the neighborhood pet store that has everything you need. I love that they have my little pups organic brands and toys. It's easily accessible and there is free parking. The prices are the same and sometimes you get really good deals. You can also bring your pet here with you to shop. :) read more

Punkin' (my adorable furry kitty bear) and I love Pet Supplies Plus. I guess you can buy pet supplies anywhere but this one's near work. Through aisles of cat litter, every kind of dry and wet cat food known to mankind, toys, yada yada yada, I kind of get overwhelmed BUT staff here seem to really LIKE being there. Someone is always nearby asking if you need help with anything or nearby when you need help with something....always going out of their way to show you or guide you to an area. As a new kitty mom, i need all the help i can get. Yay Pet Supplies Plus! We (Punkin and I) thank you! read more

Normally I go to the Westbury store, but other commitments sent me West. Store is clean (Westbury too). Spent about $100 on dog and cat products. At the cashier I mentioned that I had given her two of the same coupon, but that she missed one. Said she had done it, and appeared to enter it again. My wife paid, and we left. When we got home we realized we'd left a bag on the counter. Called, and they confirmed they were holding it aside. Went back to get it, and as I left I felt the bag, and it turned out one of two chew sticks was not in it. Went back in and they gave it to me, no problem, but why wasn't it there already? I wasn't going to give up an eight dollar chew stick. Got home and noticed I never got the extra coupon credit. Not going back again, not for two dollars... Maybe it was just a freak thing, but I'll stick to Westbury from now on. read more

This store has everything you will need for almost every kind of pet. The staff is very knowledgeable and willing to assist in any way. Always very clean and organized. read more

First shopper this weekend and very pleased. Helpful staff and plentiful stock / availability. More stock than Petcos near me. Easy to park. Just a great experience. And Taco King in the same lot for a quick bite of human food post shopping. read more

I come here at least once or twice a month. One thing for sure is they have very friendly customer service, and the workers try to help you as best as they can. Pet supplies always have everything that I'm looking for for my kitten, nicely organized. They always have weekly specials if your a member which is free to sign up, however sometimes they can be pricey. One great thing I can say is if you see a better deal else where on the item you was going to get they can price match!!(which is a bonus!) read more