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    Pet Harbor

    4.6 (35 reviews)

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    Reviews With Photos

    Milo. Adopted 7/10/23
    Cammy J.

    Lavonne and her team are amazing. They are all so committed to the well-being of all of the animals and their facility and the facility is impeccably clean, and the dogs are very well taken care of and comfortable. We had an amazing experience and adopted our adorable Milo from them. Can't say enough great things about this organization.

    Liliam M.

    Lavonne was not available, since she is on medical leave (returning 7/1/18). Although I was not able to leave the dogs I found, I appreciate the time the workers had for us. You can tell they truly care for the animals. They explained what our options were for the most dogs and suggested where we could take them (Carson animal shelter). I believe her name was Jenny? She explained how they work and how other rescues also try to help as well. This made me feel more at peace about leaving these babies there

    "Ginger" 1 week after being in Pet Harbor's care. So cute and getting stronger :)
    Kiera F.

    I found a dog today that was in terrible shape while I was driving to work. She was so emaciated that she couldn't even walk. I scooped here up and drove around trying to figure out what I was going to do with her (while crying my eyes out). I stopped by my dog trainers facility (Wolfgang Expert Dog Training - great place!) to see if they could refer a rescue and they referred me to Pet Harbor. I called and LaVonne answered the phone. She answered my questions during my bought of heavy sobbing!! She came out to my car and took one look at the pitiful baby and agreed to take her! Not sure if the dogs journey is over yet, but I can rest a little easier for now knowing that she is in a CLEAN, CARING, FRIENDLY environment. I got a chance to meet some the the dogs who needed to be adopted while I was there. OMG - I wanted them all...especially the 3-legged Pomeranian!! They looked like they were all LaVonne's own dogs as they were so well-kept. I was thoroughly impressed with Pet Harbor and will keep them on my Christmas list moving forward :)

    Honey

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    3 months ago

    Everyone there is so incredibly kind and such an easy experience in finding our new pup!

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    9 years ago

    Have two wonderful fur babies from Pet Harbor rescue. No better place to find a forever friend.

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    Ask the Community - Pet Harbor

    Review Highlights - Pet Harbor

    After speaking with the wonderful Lavonne, (who runs this shelter) made an appointment to come down and visit.

    Mentioned in 15 reviews

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    Petnjoy - Kodak

    Petnjoy

    (122 reviews)

    I used to come here for 9 yrs up until they changed or added a groomer (woman) to their company I'd…read moresay sometime in the last year or so. First incident I had an issue with said groomer, she chipped my dogs nail really deep to the point she kept bleeding. Now I understand accidents happen, but she didn't even mention anything to my husband when he picked up his mom's dog, nor did she offer anything to help with the bleeding beforehand. I came in and was upset because my MIL's dog was bleeding everywhere. She started speaking to me in Spanish, and I said sorry I don't speak Spanish (I'm Asian that knows some Spanish but can't get by easily) maybe I could've worded it differently but I didn't collect myself before blurting that out. She grabbed a worker, cool guy with the long wavy locks, and he was very professional and apologized in which I accepted. Incident 2, I had made an appointment for Sunday, 3/29/26. I came in around 9:40, waited behind a lady who was a WALK-IN and was told that she (same groomer with the itty-bitty nose septum piercing) couldn't take anymore dogs because she has a full day. Then I said I have an appointment though, and she looked at me like sorry can't do it then heads over to get the manager. Manger explained to me she couldn't take my mother in laws dog because she's matted, it'll take too long so it may stress the dog and leads to biting/irritable dog. Okay, so how are they going to take walk ins and not prioritize appointments knowing that dogs may come in matted? They should take in to account unforeseen circumstances like this...she (groomer) is the professional and should understand how business works and by experience and knowledge that clients have dogs that need extra time? Manager didn't reprimand the worker. She kept apologizing for not being able to take my MIL's dog and that she can make an appt for Thursday with Doro the other groomer. I wanted to give this place another chance but this same girl just gave it another bad experience. It's funny because the customer before me turned around and gave me an ugly face like she didn't like how the groomer was responding to her when she requested her dog's paws to be shaven down. The lady was asking nicely and didn't even give you an attitude. With that last statement, that should be enough that it isn't just me who has an issue with this girl. If you don't like your job Then find a new one. If you have a packed day, don't take any more walk ins. Simple. I feel bad for people who have her as a groomer. I gave 3 stars because they still have legit, knowledgeable workers

    We took our pets here for years and were happy with service but this last time our dog looks awful,…read morehis tail is bleeding and the cut is very bad, bald in parts and his skin very irritated in some places due to being too short, uneven hair sticking everywhere, this was not done by a professional and I don't think we are willing to go back, what happened to the great service they had? So disappointed and frustrated

    Pets Plus - APRIL SAVINGS!!! $5.00 OFF Small & Medium Bags!! $10.00 OFF Large Bags!! On AvoDerm dry Dog & Cat Foods All Formulas!

    Pets Plus

    (67 reviews)

    Love it here! The store is clean, well-organized, and has a vast selection of supplies, including…read moresome harder-to-find brands. The staff was also friendly, helpful, and knowledgeable--unlike many chain stores that we all know & loathe. Definitely will be returning as a regular! Thank you :)

    My last visit was quite different from my first experience at this store…read more I stopped by looking for a donut pillow and hot spot spray for my pup. Luckily, they had a probiotic spray but the donut pillow selection was limited. Before purchasing the donut pillow, I asked if other sizes were available since I only saw medium. I was told what was on the shelf was all they had. I also asked about the return policy and received conflicting information--one employee said 30 days, while another said 24 hours. I purchased the pillow, canned food, hot spot spray and dog treats for around $92 and some change. I paid the exact amount in cash. After returning to my car, I realized the pillow didn't fit my dog, and he wasn't interested in one of the treats. Since only a few minutes had passed, I went back to return those two items. I requested a refund with a different staff member and they seemed hesitant to process the refund, explaining that their register had limited cash. Eventually, the refund was completed. The interaction felt unnecessarily difficult? The refund amount was also slightly short because not enough pennies were available. I appreciate that the refund was processed but felt disappointed in the overall return experience.

    Petco

    Petco

    (203 reviews)

    Honestly...best Petco I've been to. Everyone here is so incredibly nice and friendly…read more We brought our rescue/foster for his shots and they were so gentle with him. Honestly has been a great experience and I would highly recommend. Easy to schedule, prices are reasonable and affordable. No long wait time and very organized.

    I am extremely disappointed with the Petco in Redondo Beach and with the lack of response from…read morePetco Corporate. On January 1, we purchased a guinea pig from this location who was explicitly identified by the staff as female. We already had an all-female herd, and we relied on Petco's staff to correctly sex the animal before introducing her to our other guinea pigs. Unfortunately, the guinea pig was actually male. By the time we discovered the mistake, he had impregnated two of our young female guinea pigs. We had no reason to suspect they were pregnant because we had specifically been told that all of our guinea pigs were female. The consequences were devastating. One of our females, Kyoto, developed complications and died. Shortly afterward, our other female, Caramel, gave birth to four stillborn babies and subsequently developed complications that resulted in her death as well. We lost two beloved guinea pigs and four babies because an animal that was sold to us as female was incorrectly sexed. We understand that Petco has a standard 30-day live-animal guarantee. However, a pregnancy resulting from a sexing error is not something that can necessarily be discovered within 30 days. That is precisely why we believe this situation deserves to be taken seriously rather than dismissed based on the standard guarantee period. We contacted Petco Corporate to formally report what happened and requested that the incident be reviewed by regional leadership. We have received no response. This is not simply a complaint about losing pets. We trusted Petco's employees with a basic and critically important aspect of animal care: correctly identifying the sex of an animal before it was sold. We trusted that information when making decisions about the safety of our existing pets. We are heartbroken by what happened, and we hope Petco takes responsibility for the mistake, investigates what happened at this location, and reviews its procedures for correctly sexing small animals. Please verify the sex of any guinea pig you purchase from this location independently before housing it with another guinea pig.

    Pet Harbor - animalshelters - Updated August 2026

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