Amazing service and very compassionate people. Going through the lost of our little one they were…read morea helping hand and provided exceptional service.

Very great service! And great costumer service! I will definitely recommend this place to my…read morefriends and family. I was helped by Mario and I think Elizabeth. Very nice people. The turn around time to have my babygirl back home was about 2 weeks in a half.

This was my first experience losing a pet, something you never truly expect, even though it's a…read morepart of life. I honestly didn't know what the process would be or what to do. I just knew I wanted to keep something to remember my beloved Shadow by. After doing some research, this organization was the first one I came across, and I'm so grateful I chose them. Their customer service was compassionate, professional, and incredibly caring during one of the hardest moments for my family. The day Shadow passed away, they were able to pick him up the very same day. I was surprised because I expected the process to take much longer. They treated him with such dignity and respect during pickup, and they showed that same level of care when they returned his ashes to me. I can't thank them enough for making such a difficult time a little easier. I would absolutely recommend them 100%. Thank you for treating my beloved Shadow with the love and care he deserved.

Mobile Pet Cremations was so amazing. The day we decided it was time for our precious cat Wynston…read moreto leave us and enter a realm of no more suffering, we called on them to transition him at home. Dr. Shannon was so kind and compassionate during the process. She explained everything to us so we could know what to expect and she provided us with the comfort of knowing that we were making the right decision to have him transition at home and not a vet clinic. Dr. Shannon and other vets like her are angels and we are forever thankful for the service she provided and for all that Mobile Pet Cremations do to help pet parents and families say goodbye to their fur babies. We received Wynston's ashes today which has been so emotional yet the way in which they cared for Wynston's departed body and returned him back to us in such a caring and compassionate manner, means the world to us. While we are heartbroken over losing our dear Wynston, we are forever thankful for the love and care that Mobile Pet Cremations provided to us. I would recommend them to any and all families who wants their pet to have a peaceful transition at home surrounded by those who loved them the most.

My experience with Pet cremation services of the desert was good considering I just lost my…read moreprecious Bella the night before. I called many places before calling here. Many places were closed, or very expensive, it was a Sunday. So those I did reach were not in my area. When I called this place I was crying. I am not sure Johnathon was even able to understand me. He was so kind, gave me time to collect myself and explain what was going on. Again it was a Sunday, later in the day and he was going to be going home soon. I live about 45 min. from his ofc. He gave me choices on what I could do if I couldn't get her to him that night. My husband and I decided we wanted to get Bella there asap and my husband didn't want me driving because I was so upset. One of the options he gave me was I could bring her to him at that time and he would wait for us to arrive. Again this was on a Sunday, around 4pm and we live about 45 minutes away. I am so grateful for how kind, caring and understanding the owner was with me that day. He waited, and about 45 minutes later we arrived. I filled out some paperwork, picked my sweet girl Bella's Urn. From the moment i arrived there he took care of my sweet girl. Again i was in tears, the owner listened to me as i cried telling him how hard it was to say good bye to her. He listened to me as i told the story of how my mom picked her out for me almost 17yrs ago. He listened to me as i explained how almost 2 yrs i lost my mom and saying goodbye to my sweet girl was hard especially since my mom picked Bella out from the litter. Never once did he make me feel rushed. He just listened with a kind caring heart. I am truly grateful for his kind heart that day. Thank you to the owner for everything. Most people are probably wondering the cost. All i can say is the price here was much less than any of the other places i called that day that actually answered there phone. When i say much less, i mean much less. He explained it could take up to 3 weeks i believe is what he said It took less than 2 wks to get a call letting me know I could pick up Bella ashes. They called me to let me know i could come down and pick her up but we were out of state. I wasn't expecting too get a call till after we returned. That call came halfway threw our trip. I have nothing but good things to say about this place. I will be referring friends and family. Today i called to see when i could come by to pick up my sweet Bella. I spoke with Shannon. She was also very kind. She listened to me as talked about my precious Bella. What an amazing, kind, caring, compassionate grp of people in this ofc. I am so grateful for all the kindness they have showed me since that day i brought my precious girl to them. ​ Thank you all for the kindness you showed me when I was so upset. Thank you for the kind words, you will never know how much it meant to me that day. Thank you all for taking care of my sweet Bella and letting me know her ashes are ready for pickup, but also being so understanding about me not making it to pick her up right away due to being out of state, and needing a​ ride to come get her. Thank you, Kerry

My wife and I have used Pet Cremation Services of the Desert four times now. The most recent time…read more(July 2026) was for our girl Dakota and it was our first time since the business changed ownership. Jonathan and Shannon were both wonderful and Dakota is now home again in her beautiful carved wooden box with her paw print sitting next to it. When you lose a furry member of the family I wholeheartedly recommend them. They will treat you and your loved one with dignity and respect.

There are no words to truly express how grateful my family is for Dr. Nicole and the entire Serene…read morePassages team. Recently, we had to help our almost 18-year-old dachshund, Dodger, cross the Rainbow Bridge. He had been with me since I was a teenager, so we truly grew up together. He wasn't just a dog. He was family. As the last of our five-dachshund dynasty, saying goodbye marked the end of an era for our family. We were there the day he was born, and nearly two decades later, it felt like such a full-circle moment to surround him with that same love as we helped him peacefully cross the Rainbow Bridge. From my very first phone call, I knew we were in the right hands. In full transparency, I wasn't my best self when Don answered, as I had been dreading making that call. Yet he met me with nothing but patience, kindness, and compassion. He answered every question without ever making me feel rushed and quickly replaced my fear with peace. His care didn't stop there. On the day of our appointment, he kept me updated on when to expect Dr. Nicole, checked in afterward, notified our primary veterinarian of Dodger's passing, and handled every detail with incredible thoughtfulness. He truly provided a white-glove experience, allowing us to focus entirely on loving Dodger instead of managing the logistics. The handwritten note we received afterward meant more to our family than he'll probably ever know. Dr. Nicole gave our family the most beautiful gift: a peaceful, love-filled goodbye at home. From the moment she arrived, her expertise and emotional intelligence were evident. She took the time to get to know Dodger and our family before anything else, allowing what could have felt like a heartbreaking appointment to instead become a meaningful celebration of his life. She thoughtfully explained every step, intuitively meeting each of us exactly where we were in our grief. She somehow knew when to speak, when to sit quietly, when to gently guide us, and when to give us space. She made sure each member of our family was truly ready before moving forward, honoring that everyone grieves differently. What impressed me most was that she never allowed the experience to feel clinical. Every detail was handled with remarkable tenderness and intention. Even something as routine as placing Dodger's catheter was done so thoughtfully and discreetly that our focus remained entirely on loving him instead of the medical process. Afterward, she lovingly swaddled him with such care and respect that it felt like she was caring for one of her own. Every interaction reflected dignity, compassion, and genuine love. As heartbreaking as that day was, Dr. Nicole gave us the incredible gift of peace, allowing us to be fully present with Dodger in his final moments and leaving us with the comfort of knowing we had given him the beautiful goodbye he deserved. Thank you, Dr. Nicole, Don, and the Serene Passages team for treating not only Dodger, but our entire family, with such dignity, compassion, and love. You transformed what could have been one of the most heartbreaking days of our lives into one that honored a life so deeply loved. We will carry that gift with us forever.

This is such an incredibly difficult decision for any of us faced with the rapid deterioration of…read moreour lifelong family companion. Our Bella was a 15 year old Aussie when we made the decision to euthanize her at home. Dr Nicole communicated with us throughout the day as to her arrival time. She was so extremely kind and supportive. She explained to us how the process works and gave us as much time as we needed to say our goodbyes. This was the best possible outcome for an incredibly painful experience. It has been a month since Bella's death and I finally can write this without crying. Dr Nicole really helped us feel that we had made the right decision. Godspeed Bella and thank you so much for all your love over the many years.

I've taken all of my pets here when their time to go to heaven arrives, over the years, 10 in…read moretotal. my beloved dogs, cats, reptiles etc. are resting in a high quality beautiful wood boxs with a perfect lil paw or claw print and a lovely poem. The staff has always been very sensitive and helpful. Off all the hard things to deal with in losing my pets, calling gateway is my easiest choice. their prices are very reasonable and they truly do care. I am very grateful for gateway and its staff.

From calling the first time breaking down the phone with the lady was who answered & her being so…read morehelpful , you guys really made this process, smooth, and comforting . Service was great and affordable. I appreciate that! everything was so thoughtful.... the little extras. You can really tell they care definitely go above & beyond. Thank you.

Though open to anyone, if you are of a witchy persuasion, this is your place, and this is your…read moresign. The beautiful, kind, sophisticated and intellectual folks of Precious Creature will handle your loved ones with the utmost of care, delivering back to you tasteful remains with every safety taken, on top of a hundred considerate, stylish little touches. Worth every penny. Thank you for returning Reapurr's little skull with love. Here he is, after my arrangement!

Lauren was so wonderful and did an absolutely amazing job. She treated my dog with such wonderful…read morecare, and took her hide and preserved her fur so beautifully. She communicated every step of the way and asked a lot of questions about how I wanted everything to look. Lauren is so gentle and made my family and I feel very safe during our grieving process. Thank you Lauren, I can't begin to describe how much your kindness, care, and wonderful work means to me. Anyone who is looking for any type of after care for their passed pet I cannot recommend this business enough.

Really good service, urn was really well made and so was paw print. All packaged well.read more

The heartbreak in losing my sweet girl was painful and quite unbearable, however her aftercare with…read moreWest Coast was impeccable. Being it was the middle of the night and we were home when she passed away, getting her to the vet and making the sudden decisions I had to make while numb and hysterical were all just a blur, esp when it came to her aftercare. I quickly chose her urn without giving it much thought as it was extremely hard and I was having a difficult time accepting she 2 days before Thanksgiving was gone and trying to process why. The morning after she passed and I was able to think a little more clearly I emailed West Coast to change her urn and add her paw print. They immediately called me and within minutes had made the change and facilitated payment to have her paw print done as well. 2 days later I received another phone call that they had my sweet girl in their care and her after care was complete. Within a couple more days they again called back to confirm shipping details and to explained the process of shipping my baby home. Although it was one of the hardest days of my life, I took great comfort in knowing she was loved and cared for with dignity and compassion.

Dr. Rose is a compassionate, skilled vet. My mini-longhaired dachshund, Skipper, is 10 years old…read moreand has always hated vet visits. He loves Dr. Rose and is glad to see her!

I am so very grateful to Dr. Rose and the team at Serenity Holistic Vet. Our girl, Nikka, is a 12…read moreyear old Husky/Shepherd mix and she recently developed some hind leg soreness/stiffness and urinary incontinence. We took her to a conventional vet to rule out UTI/kidney issues and had X rays done to ensure there was nothing grossly abnormal structurally with her bones. Everything checked out and I knew I didn't want to start her on a medication with significant side effects or have her on pain meds indefinitely, so I searched for holistic vets who did acupuncture and was so happy to see Dr. Rose was local to us! . On our first visit, Dr. Rose did a thorough exam of Nikka and informed us that Nikka had an unusual heart murmur. A different vet at a conventional clinic that had seen Nikka just a few weeks earlier also mentioned the heart murmur but said it was very mild/quiet and didn't seem concerned about it all and didn't give us any indication that it needed to be investigated. I thought that the murmur must be no big deal based on how the first vet handled the finding. Dr. Rose immediately told us that Nikka's heart murmur was quite pronounced and unusual sounding and she gave us a lot of info and recommendations on next steps. . Well, today we took Nikka to a cardiologist where she had an ECHO and it turns out she has dilated cardiomyopathy (DCM), which, thankfully, has been caught early and might be able to be improved with medication and dietary changes. . Dr. Rose literally saved Nikka's life with her attention to detail, her excellent clinical skills, and her prompt and informative follow up and recommendations. I will be eternally and forever grateful to her competence and expertise. . Nikka has also had 2 sessions of acupuncture and cold laser/photobiomodulation and she definitely has more pep in her step. Nikka also loves coming to Serenity Holistic Vet, she isn't anxious or nervous and just settles right down and relaxes when the acupuncture needles are in. Dr. Rose is a gem and we are so lucky to have her here in Murrieta.

From the very first call, Mike was a blessing. He was gentle, patient, and spoke to us with a level…read moreof compassion that made us feel seen in one of the hardest moments of our lives. He didn't take advantage of our situation or rush us. Instead, he made us feel protected. I knew right then that I didn't need to call anywhere else. He even offered to stay open later for us, knowing how stressful it was to get there with traffic and everything weighing on our hearts. When we finally arrived, he greeted me and my mom with such warmth. His patience was endless, and it meant more than he'll ever know. The prices were more than fair, but honestly, the care we received was priceless. When my baby was handed to me, they had added extra keepsakes--small, thoughtful touches that meant the world to me. It was clear they understood the depth of our grief and wanted to honor her in a meaningful way. Thank you, Mike, and thank you to the entire team. I pray I never have to use these services again, but if life ever brings me back to this place, I know exactly who I will trust.

Christmas Day our little guy he passed at home and Furever loved was closed and we didn't know what…read moreto do. I found the VCA in murrieta which they use didn't realize it was one placed I considered. I am so glad the hospital used them. We received a beautiful card with our dog's paw print. We received a text a very respectful text regarding the delivery of our beloved dog's ashes. We received a courtesy text when he'd arrive. Upon arrival they were very polite. We received our beloved fur baby as requested with some forget me not seeds I highly recommend if you are in the need of this service they will delivery with in means. to all that need this service

For my first time using a mobile groomer it was vary easy. Dustin took care of our two boys they…read morecame back cleaner and softer then I've ever cleaned them. I'm a do it yourself kind of a person but our basset hound is a pain to trim his nails but that is included with baths so that is what sold me on trying a mobile groomer. It makes it worth it to me to get nails trimmed and I hate brushing the dogs also. With that said I will use Baxter again. Only constructive criticism I would say is I'm disappointed I can't find Baxters website? I've found other groomers that you can book appointments online I like that hope Baxter would consider that. I know you can Book appointments on Facebook but not everyone uses Facebook. The thing I like about having a website you can see details of service and prices. A lot of people like doing stuff online and not have to call all the time it's the direction the world is going. However thanks Dustin for cleaning up Frankie and Clyde.

Would 100% recommend! Baxter's took great care of our Stella. She is a spaniel/terrier mutt, and…read morehas pretty thick wiry fur. We just asked for her to be shaved as close as would look good to get ready for the hot summer, and that's what we got! She's so cute! There lots of communication about scheduling and prices, and I thought it was very reasonable. We'll definitely be having them back for this dog and our other dachshund mix.