Don't think they like money. Every time I call to have my dogs nails trimmed, it's ahh bad timing, not possible today, call back later, something. Do not recommend wasting your time. read more

called for any available for husky . lady gave me a rude dry answer "no" and hangs up. rude customer service must mean terrible service and treatment to your pets! read more

such an amazing groomer. andrea was beyond friendly and helpful, quick service, amazing pricing, and you can tell she treats your pet like her own. will be back! read more

We adopted a dog and was in desperate need of a same day grooming appointment. This place was able to get him and did an excellent job. Being a rescue, we had no idea how he would handle the groomers. Everything was perfect and he was returned looking fantastic. Sure there are a few long hairs here and there, but was better than I could! She also took care of his flea infestation!!! read more

Pet Point Grooming - After! - Pet Groomers Near Me - Pembroke Pines, Florida

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I took my baby here who is a year old and has been to the groomers every 2 months so we know he dosent mind going , i only wanted a little bit trimmed , i left and when i returned i came back to a shaved dog except for his head and half of his tail , with cuts in his feet and too close to his skin on his chest the diierence was so much i had to buy another harness for him , although Andrea was nice enough i just dont think she knows how to groom this type of dog so she should have told me that read more

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Took my dog last Friday for a full bath and it was very good I like the way the treated my dog. read more

Pet Point Grooming - Pet Groomers Near Me - Pembroke Pines, Florida

Receive a discount in the mail, ignore the bad reviews and gave it a shot.. and yup it is as bad as describe.. my dog was still wet, she had a few long hairs along her paws. I don't think they know how to use a machine. And her face is uneven, her tail was shaved, they didn't brush her teeth. Just plain horrible. Sucks. read more

I drove my dog Coco to Pet point for bath , cut nails and other services. Andrea was busy in that moment and she placed Coco in a dirty big Channel. I didn't like it. The big problem was when I picked up Coco, she was bleeding from some toes, in one leg, the other nails were very long, Andrea couldn't cut the other nails. So she called me and said that she couldn't cut the nails because Coco didn't cooperate. But 1 minute later she called me again saying I could cut all the nails.it was before I picked Coco Up. She charged the cut nails but Coco had most of her nails very long. I dont recommend Pet Point. read more

Honestly don't understand why this place has any bad reviews. My yorkie has skin issues due to her age (now 16) and they are always trying things to improve it. They trim her nails and they are fine afterwards. Remember people: sometimes if you don't keep up with your dogs nails, the quick grows as well so the nails are harder to cut without clipping the quick! read more

I received a quote from Pet Point Grooming and I wrote them back last weekend to try and get an appointment. The owner was polite and quick to help me with the estimate however I have yet to hear back about an appointment. The prices seem reasonable and the place looks clean and modern however there are too many bad reviews. After careful consideration, I think I will pass. read more

IMPORTANT *The worst experience ever. Horrible! I rarely give bad reviews but in this case I need to warn others. I have two 10 lbs approx toy poodles so I came here for first time because I saw them when I was driving by. I asked for a "poodle cut" and the girl at the register said ok and made the appointment, so I walked away confident and sent my husband to drop them off next day. I wanted to cry when they called me after 4 hours to see they cut totally uneven the long hair on the ears that took me a decade to grow, clearly to avoid detangling. In some areas very close to the ears, like done by a child. The hair around the eyes and nose is all there, all uneven, the dark stains around the eyes sill there, did not bother shaving the paws. The top knot that also took me forever to grow and Pom Poms all gone, the tiny tails shaved. One dog shaking in his sleep. If someone doesn't know how to groom a dog they should be honest and say, I am not sure how to do it but if you stay with me and give me a chance, I can try. That's better than saying ok to a poodle cut and let me walk away confident. So she has now ruined the cut I've given them for years and I have to go pay somewhere else to at least clean the faces and try to make it as even as possible, but she still charged my credit card by force threatening me with calling the police and kept screaming at me for showing her how she ruined my dogs. After I had even pointed to a picture of a poodle they had on the wall when I first made the appointment. I'm not even upset that she didn't do the poodle cut, but chopping the hair off to avoid detangling and leaving a dirty hairy face is unacceptable, plus forcing me to pay for something I could've done myself knowing I now have to pay someone else, is very dishonest. I will post pictures below and add reviews also on Google and social media to warn costumers and save them from the disappointment and aggravation. read more

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Terrible! I used to take my dog back when it was JUDYS, I took my dog recently to give them a try. He came back with a bleeding nail and my sisters dog was still a little wet from her bath. I would not recommend you to take your pup here! Hope this place shuts down soon UPDATE: I just received a call from this place, the owner to be exact. She kept tell me how it's a family run place and I had a very malicious intent on my review. She said how they had fired the old groomer due to the reviews they kept getting and I had a free grooming to take my Max back. I told her how I'd already made an appointment to check somewhere else and if anything I'd be back. Then she kept going on about how mean it was for me to say I hope this place shuts down soon on social media especially because it's a family run business. I decided to hang up the phone... As i felt that she was trying to get me to take my review down. This is what Yelp is for. She called back and left a voicemail saying my attitude is one of a coward. I work customer service and this is most definitely not how a bad review is supposed to be handled. read more

These people are horrible they hurt our baby! Completely cut off a piece of his ear & didn't even both letting us know when we picked him up - I WOULDNT TRUST THEM EVER! we need Judy to come back! read more

Pet Point Grooming - MISSING PART OF HIS EAR! - Pet Groomers Near Me - Pembroke Pines, Florida

The place is redesigned - more modern which is nice and there are new owners. I requested my Shih Tzu get a cut, nails trimmed and filed to prevent sharp edges. The cut was diff than I was expecting, not very much attention to detail as I'm accustomed to and when I got home I let him relieve himself, my dog was bleeding profusely from his paw. I brought him right back and they placed stypic but I know that the bleeding didn't just start. I felt the groomer was inexperienced and instead of advising me of what happened (I prefer honesty) I'm certain he was bleeding right after his nail was cut, they let me go home thinking everything was ok. Prices were good but due to the lack of expertise I won't be going back again. Update: I appreciate your response and offer for a free grooming service, this would have gone over better if this was offered when I brought him back. The thought makes me sick to my stomach. Trust has to be earned. Thank you though. read more

Despite the negative reviews here, I recommend this place based on my experience! I have been taking my 2 doggies here for grooming for a few months (new owners, I used to have Judy's grooming them before too) and cannot be happier. The place is neat and clean, the owners are really kind and the services provided are great. They treat your pets as their own, one of my dogs is a rescue and she is not so trusting with strangers but have no issues when I leave her. read more

Pet Point Grooming - Pet Groomers Near Me - Pembroke Pines, Florida

Horrible business... they LOST MY DOG ROCKY... and act like they don't care. Andrea Rodriguez the owner was walking my 7lbs dog and it got away from her hand on a leash while walking around the block. This happened on July 5 @ 6:45, I did not to receive a phone call about this until 9:40!! What took so long?? Why wasn't I notified sooner? They haven't called me since Saturday the 6th. I made posters for the dog THEY LOST!! They should hire someone to find my dog. Rocky is a part of my family and they lost him!! Don't ever use them for anything!!!! NOOOOOO STARS!!!!! read more

Amazing Grooming service! My Pomeranian had a lot of poop in his back area and I thought it would be nearly impossible to get rid of all of that. Well I was wrong they made it all happen in about an hour and a half my dog was a new dog and he was literally falling asleep from how clean he felt. They are very nice people and I highly recommend their service I have two Pomeranians and they both go here. read more

Pet Point Grooming - Pet Groomers Near Me - Pembroke Pines, Florida

This was the first time I took my dog to be groomed here after they changed ownership. I am very pleased seeing the renovations. Smokey was groomed beautifully. They even let me go in the back to see where the boarding is. Very impressive. read more

Pet Point Grooming - Pet Groomers Near Me - Pembroke Pines, Florida

This was my first time having my puppy groomed at Pet Point grooming, it could not have been any better of an experience then I had. Friendly staff and very caring. My little girl looks beautiful, I would recommend pet point grooming highly. Also the facility was so clean and dog friendly. They have a little outside play ground for them while they wait to get groomed. They have hand made toys and outfits that are absolutely to die for. Overall I am such a happy client and have scheduled Bella next spa day already. read more

Pet Point Grooming - Pet Groomers Near Me - Pembroke Pines, Florida

If I could place cero stars I would do it. I left my dogs yesterday for a full grooming and they were mistreated. I have one puddle dog and one yorkshire. They arrived home trembling with fear. And one of my dog's paws were bleeding from all four legs. She overcharged me. The website rate is 38 for small dogs and she charged me 78 each one. My father try to help me calling her and she insulted him. It is a horrible customer service. I wouldn't recommend anyone to go to this place they are scammers. read more

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If I could give this 0 stars I would. She's absolutely the worst groomer and scammer as well as a liar. I asked for a grooming with a flea bath and when I come back, I see my dog shaking. So she told me that I should give him a pill for fleas and showed me what it was. I already bought the same exact box and brand and told her I gave it to him prior coming to the grooming. Without asking me, she went to my dog, opened his mouth by force and gave him another pill, then she came back and added $10 more to my price. That was the first red flag. When I brought my dog to my car, I picked him up and realized my hands are bloody. I come to realize that he was bleeding from his stomach by a nasty wound. So I went back inside and asked her why my dog was bleeding. She swore it was never there before and pretended not to understand me since she had a heavy Spanish accent. I also noticed his tail was covered with strange yellow sandy thing. Second flag. So I asked her what she bathed him with and she actually allowed me, a complete stranger, to come to the back. When I saw was back there, I couldn't believe it. It was atrocious and dust and dirt were every where. She showed me the soap she used and I kid you not, it looked like yellow piss. Third flag. After I came home, I realized that she also cut both his ears too deep till it bled as well as his back and tail. She's absolutely horrendous and I hope Inspection shuts her shop down because she's no professional. Her price isn't even far from any other average groomer. If you are reading this, DO NOT GO THERE!!! read more

The owners before were amazing and i felt confident leaving my dogs with them knowing they were in good hands, loved and safe. But these new owners and the people that work there is horrible this is my second time going, the first time was ok but this time my poodle was wet when passed to me and still had stains on him. his nail was horribly cut and blood was on both of his paws. My shiba has hair coming out and still wet. my shiba got in the car and went straight under the car and when she got home she threw up, that has never happened. trash service. never again. read more

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Very friendly family owned business. They do a very nice job. I love the convenience of scheduling my appointment online. Our new go to for pet grooming. read more

I have a good experience with the owners. I don't speak Spanish. They take me in when I want to be taken in. They do a beautiful job

First time taking my 5 month old large puppy Jasmine to the groomer. May not look like much on the outside, but very cute and clean on the inside. I was a walk in and they had no issue with my not having an appointment. Dropped her off at roughly 10:30am and was told she would be ready at 2pm. They actually called me at 1pm saying she was ready. Professional, courteous and efficient! She was a happy girl when I picked her up. Definitely recommend. read more

We love pet point grooming! Our dog is a Havanese and his fur tends get matted no matter how often we brush him. Other groomers always insist on shaving him but he absolutely hates being shaved and is miserable for at least a week after his grooming. PetPoint grooming spends extra time combing through and cutting out his knots so he can keep his beautiful for and doesn't have to be shaved and miserable. You can tell the owners really love dogs and they really love what they do which gives you peace of mind when leaving your pet with them. They text throughout the experience letting you know how your pet is doing and even send cute pictures! Highly recommend! read more

I loved them!!!! They were absolutely amazing with my two dogs!!!! I can tell as one of them was all cuddly with them lol!! Def gained permanent client with us!! Oh the best prices around our area!! read more

I went their for my doggie birthday and let me tell you my dog lazzara had a great time she looks so cute and smells great! I will definitely go back soon. read more

Still take my dog Dexter to Pet Point. Dexter loves it, comes home nice, pretty and clean. We even have them clean his teeth, which they come out neat. read more

I took my dog for the first time after learning that they offered anesthesia free teeth cleaning. I'm embarrassed to say that my dog's teeth were in bad shape. Andrea and her staff were so patient and gentle with him... and the end result was amazing. Their grooming was great too. If you live in the area, you should definitely give Pet Point a try. Their staff is so friendly and the place is super clean and cute! read more

Pet Point Grooming - What a difference!! - Pet Groomers Near Me - Pembroke Pines, Florida

This was the first and last time I will be bringing my dog to this place. My dog is terrified of the groomers and based on the reviews I thought this could be a good fit for her. I was very wrong. When I got her back, my dog was trembling and she remained that way the whole drive home. I thought I was going to someone who knew how to actually cut hair, but when I saw my dog I thought it was a joke. She looked horrible! The cut was choppy and totally amateur. She was also very irritated around the genital area and she's been licking it non stop. On top of that, before leaving, the groomer wanted to take a picture of her behind this backdrop she had, but being that my dog just wanted to leave she was very uncooperative. Rather than just letting it go, she grabbed my dog and yelled in her face "no" and to "sit". I am so disappointed and if I could give less stars, I would. read more

They were very helpful with my dog. Very cordial and I even expressed my fears of Kylie being old and having heart problems. I told them she didn't like to be in a cage alone because she has panic attacks and they made sure she wasn't locked up in a cage. I even told them to call me as soon as she was done because I didn't like her being outside of her house without me and they did. She was very happy and cute with her new haircut!!!! I'm satisfied read more

Horrible. They cut a piece of my dogs ear off then didnt mention it at all when I picked him up. I noticed when I got home.

Made an appointment for 9am it was confirmed twice by text ! I showed up sign on the door said open but no one was there. I called to talk to them the man was condescending and rude like it was my fault they don't honor and respect others time. The man laughed and hung up on me . I would never recommend this place image if they treat consumers like that ? How will they treat your pets? There are many places to choose from in the area these people are new and won't last long. I had to give one star because they won't let you use zero. read more

This is the second time I brought my Min pin there ,no other groomer could clean his teeth , they did a amazing job !!!