This is an absolutely wonderful pet store with a great variety of good quality products…read more One experience from last year that really made me love this shop got a discount from a dog Food brand because they purchased it so often. Instead of keeping the price the same to the public they gave us a huge discount because they got a bunch of food discounted to them. It was something like a dollar a can, though I don't remember specifically...it was so worth it, and it saved me during a hard financial time.

They have a wide selection of dog foods, treats, and other supplies. I like the variety of raw…read moreoptions as well as the range of sizes of the bags from which to choose. My pups have always liked the treats and raw foods I have purchased here.

This place is amazing and they know there stuff showed them a pic of my snake and they have me a…read morefurry that was perfect for my girl ladys are very nice wish I could have seen the store when they had a monkey and where bigger I would recommend for any snake owner or owner of bird this place rocks

A lot of the animals inside don't look like they're taken care of properly it's really sad. they…read moreall look stressed out, bored, or unhealthy. a lot of the other things they sell aren't proper things for good animal care like the hamster cages, food, toys and many other things. I personally wouldn't buy from here and support the business.

We took our pupper, Boomer in today for a bath. The store is adorable. The owner was welcoming,…read morewarm and helpful. The dog wash stations are perfect. It was easy to get Boomer in the basin. Everything you need is right at hand. Boomer left fluffy, shiny and smelling great...and he wasn't too sad that he had to get a bath. We will definitely be back.

I stopped by this cute pet store this morning and I was thrilled to see that they had the special…read moreno-hide bones that my dog just loves. This place was adorable. I kinda just grabbed the bones and left quickly but when I get more time it looks like a great place to browse. These no-hide bones are very pricey but my dog just loves them and the actually last for 5 whole minutes! ;) Great place for all your pet needs!

First time here!…read more Super friendly, super organized store and when you join (quick and easy) you get member pricing so I saved a little bit! Now that I am down to one small chihuahua dog (from a pack of 4, sad face) and I was mostly home cooking their food, adjusting batch cooking to one little one is taking some practice so I wanted to grab soft food for my little diva while I figure it out. They carried a brand I trust (FROMM) when I used to buy store bought and it was a great deal! This will be my go to over big box chain pet stores.

Extremely frustrating experience with this store's autoship system and customer service. I called 5…read moredays ago to cancel my autoship because the app said "your team is already working on it," so I literally could not cancel it myself. The employee I spoke to kept insisting it should be done on my end even after I explained multiple times that the system would not allow me to cancel it. I also can't cancel my card from it because it says to cancel the order first. I later spoke to a manager who assured me the order would be canceled. Instead, today I was charged again, the order was never delivered, nobody contacted me, and now they've already scheduled my NEXT autoship for a month away while once again claiming "the team is already working on it." How is an order a month away already locked from cancellation? This honestly feels like a scheme designed to keep charging customers while making it impossible to cancel autoship orders once they enter their system. The lack of communication, accountability, and basic customer service is unacceptable. Do not sign up for their auto-ship services.

I came here to use the vet shot clinic service. The prices seem a little high compared to other…read moreplaces, but they have lots of appointments each week at all the locations. The wait time was fairly short with an appointment. They accept walk ins depending on their availability and no shows

I'll start with the positives. The staff are friendly and obviously care about the animals…read more Customer service is great. However, the staff are also limited by the realities of working in pet retail. Are they doing their best to care for the animals? I'd say yes. Is it enough for the animals to stay healthy? I'd say no. As an experienced fishkeeper, I want to provide a 'buyer beware' for the local hobbyist community. The aquatic systems are being pushed past their biological limits. I observed overstocking in the fish tanks into 'ammonia spike' territory. Some of the fish have clamped dorsal fins. Petco is also keeping larger koi fish and faster comets together with smaller fancy goldfish. This creates too much food competition and stresses out the slower fish that struggle to get enough to eat. If you've ever purchased a fish here that dies shortly afterwards, these are likely some of the reasons: toxic water levels, starvation, and conditions you won't see until the fish you've bought dies a few days later. A 'Wellness' brand should know that fancy goldfish require stable parameters and specific GH/KH levels that a centralized big-box 'loop' simply cannot provide. If Petco (not this store, but the corporation) can't manage the basic science of a fish tank, I certainly don't trust them with my cats' specialized diets or needs. If you need basic cat and dog supplies, Petco is fine for that. It's the "Walmart" of the pet retailer world. But for serious specialized fish care? Save your money and get your fish and supplies from a reputable retailer who doesn't treat live animals like disposable inventory. Or better yet, adopt from another hobbyist who can no longer care for their fish.

The store was clean and orderly. The staff greeted me as I came through the door. Rickele was very…read morepersonable and helpful. She explained the products that I was interested in buying. Meisha checked me out. She was very friendly and helpful. Highly recommend this Pet Store. It's a nice neighborhood store.

Come here for dog wash and every time has been easy and quick. Grateful for this service, so I can…read moreget my dog clean in-between shaves. Good selection of dog treats and toys too.

This place isn't bad... but it's not great either. This place just has a sad type of atmosphere…read more There's hardly any pets... that's what it is, right... PetSmart? There really nothing for me and my kids to check out other than a couple guinea pigs, some parakeets, and a sad collection of fish. I saw some cool decor for fish tanks, but a dismal selection of fish. I watched the groomers and... I don't know, looked like it was a bit of a struggle to be honest.

Lots of parking and on sale things. Dogs allowed and we let ours pick a treat. Can also order on…read morephone and pick up

When I want to feel cute bird eyes looking at me, I stop by to visit the happy birds that are…read moreboarded here. (Keep fingers to yourself, just in case!) I love to hear their words, sound and chirps. This place sells everything you need for a pet bird and services to care for a pet bird. They even have great prices on USED large sized bird cages. Friendly staff are always welcoming. Lots of parking at the front or shady ones in the side street.

A fabulous Five Star Customer Service experience from the minute Ruby and I walked into The Parrot…read moreConnection in Reno. I felt so happy to have Manager Michelle clips Ruby's nails for free. What??? I bought some cool new food, Vegies, papaya and new bird seed. A few new toys and a list of bird avian vets. Thank you so much Michelle for making me so happy today. My bird Ruby has her own store now to enjoy. I loved trying the toys to see if she liked them....and she did like them! Yea!!! Michelle has been manager for 5 years. I'm m so glad I found The Parrot Connection. We are new customers for Life. Julie A

I have seen this food help dogs change from sore and tired, to happy and energetic! They even help…read moreto adjust to there dietary needs and restrictions.

They always have the best snacks and toys for my Maltipoo. Staff are knowledgeable and kind.read more

Rob & Lori plus their crew are fantastic and very knowledgeable. I highly recommend this small…read morebusiness! They also host the fundraiser, Hike for Hounds every year. It's an awesome hike and they raise a lot of money for pet related charities. They also host pet adoptions.

I love this place! They carry anything you would need for your pet. Great selection of…read morebones/chews, toys, food (soft, kibble and natural), training tools, supplements, etc. The employees are very knowledgeable and willing to answer any questions. And I love supporting a locally owned business!