Very nice pet store and conveniently located. It is well stocked except for the one item I needed…read more The employees are very helpful and found the item I was looking for at a sister location. They give rewards credits too. Check it out.

I had a fantastic 5 star customer service experience at Pet…read moreStation on Longley Way in Reno. This was my first time here. Manager Theresa was so knowledgeable about so many things from the kitten food, the world's best cat litter, which is natural and a sample of ultra oil for skin & coat. Theresa helped me make a name tag for my new kitty Banyon and a collar. I am so happy I came in. If my kitty does not like the food, I can return the unopened cans. This was a wonderful experience as a pet owner. Julie A

It's now called Per Station as far as I'm aware. It's a great shot and the employees are genuine. I…read morewasn't asked a million questions about how can we help. And I got a great deal on cans of dog food because they passed their savings down to the customers. I love this spot and will always come back

It has been many years since I have been to this store. After I walked in the girl immediately…read moregreeted me and asked if I needed help finding anything. I told her I was looking for a single birthday treat for my girls 9th birthday but she had kidney disease so I didn't want to get her a big treat. The girl showed me all the goodies in the counter section where they have so many doggie goodies to choose from. For my girl I chose a cute frosting coved bone treat that said Happy Birthday on it. Oh my, it looked so yummy it even made my mouth water. lol. This store is very clean and has everything you could possible need for your furry kids from dog food, treats, clothing, collars and leashes,and even doggy strollers. If you are looking for anything for your dog please go check this store out first. The staff is very friendly and helpful too.

I want to give a big shout out to KC! Luis came into my…read morelife with an unknown past. He was a stray living on the streets and did not have much history with humans. I've had four other dogs and raised them, but he was my first rescue that wasn't food motivated. Zoom Room training has given my pup a change to socialize in a safe and controlled manner, learn some new tricks, and improve impulse control. We still have a long way to go but my pup has surprised me with how he's learned and his obedience training has made a positive impact on him.

I've been coming here for three years now because we needed at this point because more it's about…read morekeeping lurch, socialized, and having fun and challenging his intellect. He does really well he's tried almost every training course they have.

I stopped by this cute pet store this morning and I was thrilled to see that they had the special…read moreno-hide bones that my dog just loves. This place was adorable. I kinda just grabbed the bones and left quickly but when I get more time it looks like a great place to browse. These no-hide bones are very pricey but my dog just loves them and the actually last for 5 whole minutes! ;) Great place for all your pet needs!

This pet store is so adorable! They have everything you need to spoil your pet, as well as grooming…read moreand dog washing stations, all in the heart of the Village at Rancharrah, which is one of the best gathering places in Reno! We came to an Easter decorating event, complete with some light bites and bubbles, and had a wonderful time! They offer various events throughout the year, and donate to local pet organizations, which I love!

Very helpful and knowledgeable staff. From grooming to toys, food etc...always a great resource for…read moreour pets!

Dropped PetsMart again to pickup some more threats for my dog because he liked them so much and I…read morealso found a cute new plush doggie for him for only $5 and picked up another reusable shopping bag that says "I Love Dogs" for only $1.99!

I'll start with the positives. The staff are friendly and obviously care about the animals…read more Customer service is great. However, the staff are also limited by the realities of working in pet retail. Are they doing their best to care for the animals? I'd say yes. Is it enough for the animals to stay healthy? I'd say no. As an experienced fishkeeper, I want to provide a 'buyer beware' for the local hobbyist community. The aquatic systems are being pushed past their biological limits. I observed overstocking in the fish tanks into 'ammonia spike' territory. Some of the fish have clamped dorsal fins. Petco is also keeping larger koi fish and faster comets together with smaller fancy goldfish. This creates too much food competition and stresses out the slower fish that struggle to get enough to eat. If you've ever purchased a fish here that dies shortly afterwards, these are likely some of the reasons: toxic water levels, starvation, and conditions you won't see until the fish you've bought dies a few days later. A 'Wellness' brand should know that fancy goldfish require stable parameters and specific GH/KH levels that a centralized big-box 'loop' simply cannot provide. If Petco (not this store, but the corporation) can't manage the basic science of a fish tank, I certainly don't trust them with my cats' specialized diets or needs. If you need basic cat and dog supplies, Petco is fine for that. It's the "Walmart" of the pet retailer world. But for serious specialized fish care? Save your money and get your fish and supplies from a reputable retailer who doesn't treat live animals like disposable inventory. Or better yet, adopt from another hobbyist who can no longer care for their fish.

I came here to use the vet shot clinic service. The prices seem a little high compared to other…read moreplaces, but they have lots of appointments each week at all the locations. The wait time was fairly short with an appointment. They accept walk ins depending on their availability and no shows

First timer here. My dog Maisy needed a bath and it's not been easy to find a groomer for her, so…read moreI decided to try my hand at the bathing stations. I drove over to the one on McCarran by the mall on a Sunday. They open at 10:00 - we were first in and the woman behind the counter was friendly and helpful and gave directions. They have shampoo, conditioner, brushes, towels, and much needed apron for me. The water pressure was great and it was easy peasy to get her bright and shiny in no time. It was $15 and I'll be dropping in once a month in the future. Your pup get to pick a treat on the way out and it was an excellent experience for us both.

This is an absolutely wonderful pet store with a great variety of good quality products…read more One experience from last year that really made me love this shop got a discount from a dog Food brand because they purchased it so often. Instead of keeping the price the same to the public they gave us a huge discount because they got a bunch of food discounted to them. It was something like a dollar a can, though I don't remember specifically...it was so worth it, and it saved me during a hard financial time.