First timer here. My dog Maisy needed a bath and it's not been easy to find a groomer for her, so I decided to try my hand at the bathing stations. I drove over to the one on McCarran by the mall on a Sunday. They open at 10:00 - we were first in and the woman behind the counter was friendly and helpful and gave directions. They have shampoo, conditioner, brushes, towels, and much needed apron for me. The water pressure was great and it was easy peasy to get her bright and shiny in no time. It was $15 and I'll be dropping in once a month in the future. Your pup get to pick a treat on the way out and it was an excellent experience for us both. read more

This is an absolutely wonderful pet store with a great variety of good quality products. One experience from last year that really made me love this shop got a discount from a dog Food brand because they purchased it so often. Instead of keeping the price the same to the public they gave us a huge discount because they got a bunch of food discounted to them. It was something like a dollar a can, though I don't remember specifically...it was so worth it, and it saved me during a hard financial time. read more

They have a wide selection of dog foods, treats, and other supplies. I like the variety of raw options as well as the range of sizes of the bags from which to choose. My pups have always liked the treats and raw foods I have purchased here. read more

Pet Station - Reno - Raw dog food - Pet Stores Near Me - Reno, Nevada

The staff is friendly. Clean tubs! I bathed both of my dogs there because I was in the area and took advantage of their self wash. I highly recommend them. They are fully stocked with food, snacks and supplements for all your pets! read more

First time at this location. Very convenient today, as I was shopping at TJ.. It's nice to have several locations and also being able to track my purchases. Last month was donating to SPCA and this month to local shelters. read more

Pet Station - Reno - Pet Stores Near Me - Reno, Nevada

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Dropped by to pick up some mild, senior dog food for my ailing pup. My first impression of the store was that it was clean; the shelves were orderly and fully stocked plus there wasn't that usual malodorous scent of stale, pet shoppe smell. The clerk, Roy B (according to the receipt) was super nice, helpful and knowledgeable; I told him my elderly dog was having a bit of acid reflux due to bring fed too much people food and if he could recommend dog food that would be mild and help settle my dog's stomach. He pointed me to a couple of cans of senior pet food which were also incidentally on sale. He was a gregarious shop keeper and talked about the store's different products and services they provided. Overall, this initial visit was a positive first impression of the store; we will be sure to make a return visit. read more

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At the Pet Station I normally go to shop is always well stocked. The employees are well informed on their products tailored to your animal. Prices are competitive, but their knowledge is freely given which makes their prices a good deal. read more

All new management and boy are they doing a great job! From the moment I came through the door I was greeted by a friendly staff. Helped me find what I need which is the best pet food for my cat. Just a great experience! Thank you ! read more

Came in tonight to get some dog treats and check out the ferrets. The staff were amazing, super helpful and very nice. The store has a great selection of goodies for all your pets. Definitely will be back. Thanks Kat for being so awesome! read more

If you have a pet, then you already know how much a part of your family they are. Whether its a tiny reptile or a 160 lb St Benard, finding a local pet store that has exactly what you need is just as important as having a local supermarket for us "hoomans"! Since I don't need to convince you of WHY we need a great pet store, let me share with you the reasons Pet Station is our go-to. First, convient locations - you can get to a Pet Station within 10-15 mins from most any where in Reno/Sparks area. Always easy parking. This is a HUGE plus for our family considering what we were used to in Northern CA. Second, selection - just like some of us enjoy chocolate, some rather have vanilla. But there are much more to choose from to satisfy your pet's needs. Cages, leashes, basic heath care, grooming, bedding, toys and a wide selection of nutritional items including treats sure to satisfy the most particular of tastes. Third, Pet Station Team - selection is nothing if customer service is poor. We have never experienced anything other than respect for choosing this business and the knowledgeable team provides the best possible shopping experience, even while being under staffed. Last, as many others mentioned. For those that need a fully equipped wash location - Pet Station is awesome! One stop - come in dirty, leave squeeky clean! Sure there are choices out there, but when you have a fidgety furry family member that won't sit still, not having to stop to switch from rinse, shampoo, conditioner, rinse and dry in one place makes short work and time of this necessary grooming regiment. (Not every location as the switch on the fly set up, so you may want to check but still having a place to do the wash is better than the back breaking bath tub at home!) So overall, you got a pet - Pet Station has what you need! Check them out, you won't regret it. read more

Pet Station - Reno - Look, my paws are clean! - Pet Stores Near Me - Reno, Nevada

Really wonderful customer service young ladies who knew what they were talking about awesome tubs to wash the dogs in. They're high and easy access to get your pup in. All the others only two I didn't have to wait. My dog was very happy there and they offer grooming, tools and plenty of towels. They also have some local varieties of toys and snacks, etc. I would definitely go back when read more

We went into pet station to find a remedy for our cat's open wound on her head. Lily was able to point us in the right direction and recommend a topical spray, Vetericyn antimicrobial hydrogel and a probiotic, Good Guts for cats. This morning she is looking and feeling a lot more lively and youthful. Her head looks way better and she's happy and healthy! Thank you Pet Station! read more

On Tuesday (12/2/25) I visited the Pet Station in North Reno. We are traveling and I needed to give our Westie a bath. The staff was very kind and helpful, but told us they were having problems with low water pressure and no hot water. They recommended we go to one of the other Pet Stations in Reno. We decided to do so, and ended up in the West Reno store. Again the staff was nice, but explained they were also having problems with low water pressure, however, they did have hot water. We decided to give it a go. Shortly after starting the bath the water went cold. I called the girls over and explained my problem. They informed me they couldn't help me because they had no control over the water temperature. Meanwhile my dog is shivering uncontrollably. I decided to rinse our dog and call it quits. Meanwhile, an older employee began setting up the station beside us for another customer. She coldly (pun intended) that she had hot water. We left feeling underserved, cheated, and miffed. No apologies, no discounted price. Nothing. At least the first store cared enough to detail the problem. AND, what are the chances of two stores (miles apart) having no hot water? We have reported the problem to their headquarters. Whether they respond or not will determine whether we ever visit one of their locations again. read more

Super helpful staff. Thank you for helping me with random questions and helping me find products my very picky dog likes.

Absolutely amazing dog wash stations! We have 3 large labs and washing them can be a hassle at home. The raised bath tubs make it so easy to wash and dry them without sacrificing our backs They also have a wide selection of healthy treats and dog food. Staff is friendly and very helpful! read more

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Love taking my dog to this store for self dog grooming. The grooming sinks are always well stocked with shampoo, conditioners, brushes, combs, towels, and well cleaned and maintained. The store personnel are always friendly and helpful. read more

What could improve is the manner in which they speak to people. I wanted to learn more about CBD for pets and the woman who "helped" me was very condescending and rude. Truly did not appreciate being talked down to. I will never go back here again! read more

Very organized store with everything you could possibly want for your fur baby. Join the store's frequent purchase program to get a free bag of pet food after the purchase of 12. There are two pet wash stations in the back. COVID has prevented them to open both but when we were there, the second was opened since there were three people waiting. The store clerk cleans after each use and provide towels. The water source switches to shampoo and conditioner with a separate dryer with two settings. One stop shop for all your pet food needs. read more

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I have never been treated so disrespectfully in this store. I used to come here before Covid but now I do curbside at a different pet store. I was looking for a diarrhea medicine for my cat. The snotty clerk said they didn't have medicine. So I asked about a probiotic. I told her my cat wasn't eating. She refused to let me walk down the isle to look and brought me a powder to sprinkle on the food. What part of my cat isn't eating didn't she understand? There are so many pet stores in Reno that are welcoming, helpful and respectful. I will never go back here again. read more

I have finally calmed down enough to write this review after my visit last week. My husband comes to this store to get the raw food for our dog, but it was only my second visit, and I was alone with my dog in tow. I had a very specific items to shop for, and I didn't walk around the store. I brought two dog life vests and a collapsible water bowl to the register. The women behind the counter didn't even acknowledge me at first, working with the other customer. Then when it's my turn, her attitude becomes very sour for no reasons that I can think of. My well-behaved and on-leash dog and I didn't cause any issues while we were there; we were quiet, and we were quick. When I was prompted for the card reader, the credit card didn't get pushed into the slot because my hand was pulled by the dog leash while I was juggling three things in my hands. Because the card stayed in without being properly pushed in, the transaction halted, and she had to "start all over again because of the issue with the computer." She is now full-grumpy mode, sighing disgustedly multiple times, and says "you coulda used the scan reader." Oh so sorry to cause you trouble to rescan three items, when no other customers are in the store. Also your computer issue is not my fault. You were standing there with an arms reach. You could have pushed it in while my hands were occupied. NO? I can't tell you how unpleasant the whole experience was. Of course, no greetings or "thank you" were given for more than $170 purchase. So, my question is this; my husband (white male) says he never had a problem with the store. The customer before me (white male) was treated courteously. Was I treated poorly because I am an Asian woman? I have asked my husband to shop elsewhere. read more

Have everything and always willing to help with cat and dog and most any animal needs. Love their staff always very friendly.

Girl working was extremely rude. Don't leave treats where you ask people to stand in line if your going to make me feel bad for my dog yanking one on the floor. The whole "I just watched you, she had her mouth all over it." Was to make me feel bad for not purchasing it. If you'd had actually been watching you would've seen that was like the 5th one my dog pulled off the shelf ontop of whatever I saw the guy in front of me's poodle take down. Very uncomfortable. I won't come back. read more

Came by the store to see what their shampoo options were and found they have multiple DIY pet washing Stations in the back and decided to go that route instead! The staff was friendly and answered all of my questions and I quickly ran home to get my dog and come back to try it out. There were multiple stations, complete with a variety of shampoos, a face wash wash, and conditioner! There were aprons, towels, hair brushes and treats provided as well. The area was kept clean and the stations were super easy to operate! A single wash cost $15, which is totally worth it in my opinion, especially since you don't have to really deal with any crazy clean up and get access to great product! They also offer a punchcard that gets you five washes for $50. My dog left smelling clean and feeling extra soft and filled with treats. Looking forward to coming back again for another wash read more

Pet Station - Reno - Pet Stores Near Me - Reno, Nevada

This was our first visit to a Pet Station. Three stars is all I felt it deserved today for the following reasons--- There was no one at the front desk when we walked in. There were a couple of the employees goofing around in the back of the store and didn't notice that there were customers waiting until the employee helping us told them. The dog washing station we went to had black dog hair clogging the drain and obviously wasn't ready for the next customer. That said, it's still a great concept, and we will definitely be back for another wash! read more

We only want our best for our fur babies and I believe Pet Station wants what's best for them, too! Pet Station is located in the Trader Joe's shopping center. In fact we visited Pet Station right after doing some grocery shopping at Trader Joe's. Like any pet store, they have a great selection of various pet toys, foods, accessories, treats, etc. etc. What made Pet Station stand out from Pet Smart and Petco was their outstanding customer service. When we walked in, we were immediately greeted. A staff member at the cashier's desk asked if we needed help with anything and we said we were just looking. I didn't think anything of it and thought was pretty standard. When we headed towards the back of the store, there was fish to our left and a glass enclosure that held two dwarf rabbits, one with short perky ears and the other with long droopy ears. Both were incredibly cute but the rabbit with the short perky ears seemed to follow me when I walked around the enclosure. Another staff member greeted us and took out one of the rabbits and let us pet it! Soft, fuzzy, and cute. We thanked her and continued on our way to the middle isle. Returning to the front of the store we found some Chuck-It balls and Rudi, the house pup, needed more of those. Perfect! While we were looking at the plethora of dog treats, another staff member (looked like she was the store manager, but I'm not completely sure..) gave her recommendations of what her puppies like to snack on. When we mentioned Rudi was a German Shepherd, she was overjoyed because one of her puppies is a German Shepherd, too! She was so excited she showed us a picture to which we reciprocated showing a picture back to her of what Rudi looked like. Essentially the staff here at Pet Station are friendly and very personable. To me, it's the small things that I noticed, and that's what stood out! From start to finished, We felt welcomed and were well informed. Definitely coming back! read more

It was really nice to visit a pet station outside of Lake Tahoe because it was a bigger store with much more selection! I love pet Station here in Tahoe, but they don't have a lot of options in such small stores. They had a lot of options of chew sticks and the staff was helpful and friendly! I just wish they'd had more dog beds to choose from. Coco Valentine gave this place five out of five stars! read more

Pet Station - Reno - Coco Valentine loved this store! - Pet Stores Near Me - Reno, Nevada

Love Pet Station especially the one on Longley Lane in Reno where Kat works. I had called the store last night asking if they carried a certain product and Kat told me no but that she would be happy to search for a product that might have some of the same ingredients. Came into the store today and sure enough Kat had done her research and showed me some products. We bought one of the products and some treats for our 4 dogs. I also love Pet Station as they are always helping rescues especially Boxers and Buddies. Boxers and Buddies is a local rescue depending on the help from Pet Station as they donate food to this rescue. read more

Looks like a plain old pet store from the outside, but the moment you walk in you feel like you and your pets are at home! You are greeted my the most friendliest staff. We come here to bathe the pups. They provide everything you possibly need. The tub is very spacious and always clean and ready for the next fur baby. The water is adjustable to any temp you want. They provide brushes, aprons and towels. The price is very reasonable at 15.00 per pet. The staff rocks! We appreciate the outstanding customer service! We will continue to come here only for our fur babies! read more

Pet Station - Reno - Pet Stores Near Me - Reno, Nevada

Its 6:15 on a brisk Saturday evening, just wrapped up with family fun time. The sudden need to bathe our dog on the way home comes up...mud. I'm yelping 'self service dog wash" to find the closest one enroute. I notice Pet Station closes at 7 and we are 10 minutes away. I gave them a ring to make sure we weren't raining on their parade by arriving for a dog wash 30 min before closing time. They very nicely said it was not a problem. Whew! We still felt terrible bringing a 80lb muddy dog in just before closing. The guys were beyond friendly, very helpful, made sure we had plenty of towels and understood how everything worked. They even helped get our less-than-cooperative pooch in the sink station. We were in and out within 15 minutes. And still felt terrible that our wet dog mess is in their store, but then remind myself that this is why we went there and not using our own bath. They offer a 5-wash card for a discounted per-wash rate. I was very appreciative of them letting us know. Their prices on other items are pretty comparable to other chain stores. We picked up a toy for the beast and left with a smile. Thanks for making our night easier tonight! read more

Pet Station is conveniently located in the Trader Joe's shopping center near the corner of South Virginia and South McCarran Blvd. Very clean environment, helpful staff, and excellent food and toy selection! I took my goldendoodle to get a quick bath at Pet Station. The price was extremely fair since we used a Groupon coupon. There are two (2) bathtubs with easy access for your dog, all the amenities (i.e., shampoo, conditioner, brushes, and other dog washing tools). They provide towels, but I recommend you bring your own since it had an odor that wasn't favorable. I most definitely recommend this store for dog wash and to get favorably priced food, and toys. 5 STARS!!! read more

Pet Station - Reno - Pet Stores Near Me - Reno, Nevada

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What a cool little store!!! They had tennis balls that are small enough for my 3 lb yorkie pom. She loved the burger patties and is chewing on them. The animals looked super healthy and they fish, farrets and reptiles, defiantly coming back to get stuff for my red year sliders. The staff is very helpful and they had no lines. read more

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I have been going to Pet Station by Trader Joe's on North McCarran for awhile now. The selections are smaller than your bigger stores, but they do carry lots of premium products you don't normally see in the big stores. What really set this store apart from Petco and Petsmart is the customer service. You are immediately greeted by the friendly staff when you walked in. They are knowledgeable about their products and will take the time to answer your questions. For example, I was looking for CBD Oil for my senior cat and they were able to direct me to purchase the right product for my cat to relief her symptoms. What surprised me is that their prices are comparable to the big stores. I like to go in and pick up different treats for my cat and my friends' cats and dogs to try. The staff recommended Stella and Chewy meal mixers a year ago, which reminds to be a favorite to this date. Overall, I recommend this store if you are looking for friendly service, knowledgeable staff and unique products. It feels good to support a local business. read more

They are in a great central location across from Meadowood Mall in the Smithridge Shopping center where Trader Joe's & CVS are. Many great products for your fur babies. I personally love this place not only because of the location but the self service dog wash stations are amazing! Two of them can be found in the back of the store. Stocked with a variety of shampoo, conditioner, puppy perfume, & brushes for use. They even have a high powered blow dryer plus plenty of clean towels for you to use. Wash the dogs not at home in your own tub without the mess or clean up? Yes, please! Pro-tip is if you like to keep your pooch looking and feeling great buy the 5 use punch card for the self serve dog wash & save some $. They also do vaccination clinics there if you are seeking one, call for one of the dates. read more

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Awesome place to get your dog to take a bath. Staff was super nice and offered help if I needed it. They had a couple soap options. Even soap for sensitive skin and conditioner. It was super easy to use and my dog loved it. And right after he was able to pick out a new bone and toy read more

Pet Station - Reno - Groom station - Pet Stores Near Me - Reno, Nevada

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Best store I have visited, extremely friendly staff and love any animal that comes in I have bought all my rats from them and bring them back to visit any time we can read more

Pet Station - Reno - Pet Stores Near Me - Reno, Nevada

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I went in today for dog food. The young lady was so helpful and really took the time to make sure I had all I needed. I will be going back all the time now!!! read more

I got my very first bunny a few months ago and I love her so much!! Mickaela educated me in the ins and outs of owning a bunny she was so nice and patient. I still come in every month to get more bunny food from her and she remembers to ask about my bunny by name! I highly recommend this store to anyone who loves their pet or is looking for a new addition to their family. They use ethical practices and always tell you the best thing for your pets health. read more

Pet Station - Reno - Pet Stores Near Me - Reno, Nevada

Great pet store and self service dog wash!! 2 well equipped wash stations that have a removable side for ease of getting the dogs into the tub. Tubs have shampoo, conditioner, brushes, towels, and dryers. The staff was very friendly and helpful but not annoying. Prices were average for toys and equipment. Overall a great stop! read more

I used to love coming to this location every week to buy primal raw beef marrow bones 6 count for my German Shepard and my American pitbul but eventually they started telling me I can't look through the bags to see which one I like the best because they organize them by expiration date, but as an employee it's your job to reorganize them. I came in today and the freezer is out of the customers reach, I asked for a bag and the one they gave me wasn't my preference I asked if they could give me another one and I was told they're all the same and they are not some are bigger, wider, and have more meat on it. Now I have to go out of my way to go to a different location where they don't do that. Poor customer service read more

So I just stopped in quickly to bring in a dog we just rescued from the Contra Costa shelter in Martinez California this morning and these guys were so awesome that they comped us the wash! Everything was super clean and they were very very nice! I would highly recommend this pet Station to everybody! read more