Great staff Helpful…read more All you need for pet lovers and more. Close to home too Highly recommended for all furry parents out there

JAKE NEEDS PEOPLE TRAINING!!!…read more I would like to start with the type of energy I normally have been met with here mediocre at best and subpar customer service at this Petco location in CdA. Not enough to say yes they are an awesome team and store but not enough to remark and say it is horrible. Overall, without getting into all of the details I simply would like to mention that JAKE an employee of this establishment acquires re-training. He permeates an in-subordinate attitude and doesn't take any appreciation for working with his other team members. He was very obviously irritated that he was asked to service a customer (I guess he forgot that he was at work) and decided to exhibit his pugnacious mental state on me. I was kind and remained that way despite Jake smugly getting a kick out of being an arse. It wasn't until I decided to stop smiling and remained silent that he mumbled thanks and have a good day. It was a poor experience alas probably not enough for me to stop going there BUT I CERTAINLY WILL BE AVOIDING JAKE NOT FROM STATE FARM

I was very surprised they kept their hay prices the same as prior years until about the end of fall…read more2021. When they did increase the prices they went up about $4 or so which hurt But most places doubled or more for the same amount of hay which wasn't near the quality this place sells. The 2 other large stores in town wanted up to $15 more for far less quality bales the same size. This place sells the small compressed alfalfa & Timothy. For at least the last 3 years they have had the Best hay for my very picky goats. They also carry a few various things & some higher quality items u can't find at the other stores. They often have some good deals so I usually shop the whole store. This year they had chicks. I had already picked mine up BUT I wish I would have waited. Their chicks looked much healthier, larger & stronger & they had a great selection of the best breeds. Hopefully they have them next year cuz I would buy from them. The prices were also great.

This feed store has it all, great Fresh Green Hay, everything for dogs, lots of Holiday Gifts &…read moremore, Staff are Friendly & go above & beyond helping the customer. parking can be tight at times when they are buzzy, but prices are good on products.

I honestly think it's unfair that this facility only has a 3.5-star rating…read more My first experience with Companion was when I dropped off my daughter's cat to be spayed. I was upset and unfamiliar with the process, which made the experience more stressful and caused some delays. To be clear, my frustration was directed at the situation and my daughter, not the facility. Despite my attitude, the staff handled everything professionally and never allowed my frustration to affect the quality of care they provided. My second experience occurred when my daughter's dog got loose. He was taken to Companion, and thankfully they posted him on their website. Because of that, we were able to locate him quickly and bring him home. Once again, the staff was professional, kind, and helpful throughout the process. My final experience was when I needed to surrender another one of my daughter's cats. During the intake process, I appreciated all the questions they asked to ensure the cat would be matched with the best possible new family. It was an emotional experience for me, and when I started crying, a staff member comforted me with a hug. Their empathy and compassion made it much easier to leave him there knowing he would be cared for. He was adopted within about a week, which made me incredibly happy. Because of these experiences, I will continue to use and support Companion's services. Every person I have met there has been wonderful. They are not only professional but also compassionate, caring, and trustworthy. Their staff consistently makes difficult situations easier, and I would highly recommend them to anyone in need of their services.

Terrible. They are extortionists. We were in the area to go camping and I have an old dog that…read morelikes to roam. He's also deaf and blind. When we realized he was gone we posted it on social media. Unfortunately, rather than return the pet someone had taken it to this shelter where they made themselves completely unavailable for 3 days so we couldn't get it back. They are almost never available with no way to get hold of them most of the time. This works to their benefit as they charge you fees each day your pet is there. So they kidnap your pet and then extort you by charging exorbitant fees to get it back. We also had to drive home as it became obvious we wouldn't be able to contact them for days and we live hours from there. They took advantage of this and called me with all kinds of threats of more fees, euthenizing our dog etc.

Oh boy, where to begin? We bought the 40" collapsible dog crate for my 70lb GSD as a recovery area…read morefor her surgery. The vet recommended that we instead buy an open top octagon play area instead. Upon receiving the crate, it was slightly flimsy for $800. Furthermore, there are about 5 or 6 different areas that are sharp on the inside of the crate, where the dog can accidentally cut herself. Luckily we bought the insurance protection to make returns easier (or so we were told). We started the return process (which has to be approved by impact. We then shipped it off in its original packaging to the day after receiving the shipping label with no damage. Impact received the crate within 5 days of shipping, however, their website never acknowledged that they received it, it simply said "pending". 3 weeks later, still pending. There is no phone number to call, they only communicate via email. I was told that they have 30 days to process the returns, and 10 business days after that to issue the refund. At now 40 days, the website still shows "pending", emails are a reiteration or "we still have more time", and the $23 I paid for a seamless return was clearly a hoax. I'm now having to go through my bank for a fraudulent charge/return policy. Save yourself the money and the headache.

i have bought 2 crates from impact, one high anxiety, and one mini stationary. These kennels have…read moresaved my house, and kept my dogs from getting into trouble when i have to leave them at home. I have no complaints, after 9 regular kennels with my pittie i finally caved and spent the money, i will never buy another kennel again. I absolutely love the high anxiety crate. My mini stationary for my dachshund has been a life saver, who knew the little guy could be such an escape artist. not anymore. thank you impact for keeping my boys safe and my house intact.

We've been working with Darcey, Rick and Kim since July and have had an absolutely wonderful…read moreexperience with them! They are extremely knowledgeable and honest in their approach. We adore the two pups that we now have in our family and words cannot express the depth of appreciation we have for their kindness, generosity, and drive to help us succeed. They know their stuff. We have learned so much and appreciate their honest approach in "training us" to uphold the training our pups are receiving because training an animal is not like sending it off to school and hoping for the best, it's a team approach with the whole family involved. I have no doubts we'll have the best dogs (we already get so many compliments, and I'm convinced an entire store has now fallen in love with our pups from their daily walks).

I had an amazing experience with Darcy before I purchased my puppy Asani from her. She has…read morecontinued to have amazing communication even after my baby came home. I couldn't have asked for a better more caring breeder. I was super impressed with the care of her adult dogs and puppies as well. Thank you Darcy for what you do

My husband got me an axolotl from here. Store was very clean and fun variety of fish. Definitely…read moreworth the drive to airway to check out

They are the best for any of your pond or aquarium needs! They are super easy to work with, and…read morewill give you exactly what you want. if you go through them, you can let them do all the little busy work while you just get to enjoy your aquarium!