Our Josie actually does not mind coming in. Everyone is so kind. She loves her pampering…read more She came home looking fresh and happy She had a new Groomer this time and Phoenix did an amazing job Thank you Thank you

Extremely disappointing experience…read more I paid $300 including tip to have both of my dogs groomed at Cute Cuts. I specifically requested ears, nails, glands, and a wash. These dogs have been to this salon numerous times, and their previous groomer always did an excellent job, routinely complimented my dogs, and charged $60-$80 less for the same services. Unfortunately, that groomer is no longer there. After this appointment, I put the dogs in their kennels and went to bed because I work nights. The next day I noticed their nails were clicking loudly across the floor. I checked their ears and found that they clearly had not been cleaned either. Anyone familiar with Golden Doodles knows that their ears need regular attention because they are particularly prone to ear problems. I called five days later when I had time and left a voicemail explaining what I found. The owner, Phil, called me back and immediately told me it was "very unlikely" that his groomers had skipped any services. I sent him fresh, live iPhone photos of my dogs directly to his phone. Instead of being concerned about whether the services I paid for were actually performed or trying to make the situation right, the conversation seemed to be much more about avoiding a bad review. Phil insisted he was sure both dogs' nails had been done and refused to acknowledge the ear issue. He also told me he couldn't speak to an individual dog's nail growth over the course of a week. Let's be serious. One of my dogs, Charlie, was dragging his ass before the appointment and had an odor because his glands needed to be expressed. The ears and nails were very clearly not addressed. At that point, I'm left wondering what exactly was done besides putting my dogs in a bath. I paid $300 for two dogs and specifically requested multiple services. Based on what I found afterward, it sure feels like I paid $300 for a wash. The grooming itself was disappointing enough. The way the owner handled the complaint made it significantly worse. I wasn't asking for anything unreasonable. I expected the services I specifically paid for to actually be performed. After being a repeat customer, I will not be returning, in any capacity.

Love her! So sweet! Great work! She is very knowledgeable and kind…read more Takes extra care to make sure furbabies are loved

This was our 2nd visit with Bre with all 3 of our frenchtons! She always does an amazing job! Very…read morefriendly, professional, knowledgeable, available and a great location!

Poor communication. Uneven haircut dog was there 4 hours and I had to take him back for correction…read moreto even out haircut

So thankful this little gem is right down the street. Very reasonably priced & it's obvious Janelle…read moreis a true animal lover. She does a great job & it feels good to support a small business owner!

Thank you for keeping an eye on our precious family members while we were gone! They're safe, happy…read moreand healthy. I'm so appreciative! We brought our own cat tunnel, a salmon colored blanket, our own waterer and feeder and a few toys but they can supply food, water, bowls, cat trees etc if you need! This is just what made us comfortable. Pictured is their little set-up.

I would rank them even lower than one star if I could…read more My family was evacuated due to the fires on Chehalem mountain on the evening of 9/7, and on Wednesday 9/8, we took our five cats to Country Kitty, we didn't know when we would be able to return home safely. Jack assured us that they would be safe and taken care of, and my family went to our respective hotels and to work. On the morning of 9/9, my partner received a phone call from Country Kitty, so I called them back to find out what was happening. I was informed that one of our cats had escaped and was nowhere to be found. They had placed three intact-clawed cats in an enclosure with only a screen door between them and their "inescapable" outdoor run and then left them there without checking on them for at least 16 hours. Jack informed us he had checked on them at 4pm on Wednesday, only four hours after I dropped them off, and then did not look in on them again until the morning. The phone call came in around 9am on Thursday. I sent my parents to pick up the remaining four cats. Three of the cats, including the missing one, are theirs, and two are mine. The missing cat belongs to my father, who is absolutely devastated by this. When they arrived, understandably upset by the situation, instead of giving them an apology, Jack began complaining about the damage to the screen door. One single live trap was set in the yard behind the enclosure the cats were in. My partner and I returned to Country Kitty today with some of my father's worn clothing to bait live traps, and again Jack met us with nothing but rudeness and attitude. It took nearly an hour of argument for him to agree to purchase more live traps to set around the property. We came to Country Kitty in a crisis and trusted them to care for our animals, who to us are as important as human family members. A screen door is completely inadequate as a barrier to keep clawed cats indoors, and he also had been planning to let my indoor-only cats out into the outdoor run that has no top enclosure without informing or asking me if that was okay. The outdoor run has no top covering, and the only means of keeping cats from jumping out is that the top of the fence is folded back in towards the center of the enclosure. However, in the middle of the run within easy jumping distance of the folded back part of the fence, is a tall climbing structure, which is obviously how our cat got out. Also, in the middle of a crisis where there are active fires and smoke everywhere outdoors, one would think that taking all precautions to keep animals inside would be at the forefront of a boarding service's policies. And even with all of this notwithstanding, not checking on the animals for SIXTEEN HOURS is completely unacceptable. Do not take your cats here. Ever.

Amazing job! Our old girl needed someone that had the time to give her, not on a time clock. She…read morewent to a box store with multiple groomers and multiple cages and queuing. She came home a little rattled and because she didn't do well being pushed. The groomer ( I know is a good groomer when given time) and the old girl's relationship degraded. Liz took her and gave her the quiet, time and kindness she asked for. The results were outstanding! We look forward to the next appt and many more in the future. If you need a skilled groomer that has reasonable prices and is a one canine groomer at a time.... This is your place!

Liz does an outstanding job. Miss Margo is very shy and can be difficult. Liz loves on her like…read moreshe is her own. We have never been disappointed. Give her a shot!

Dave is the best! Our Freyja dog just loves it when he comes by! He gets her so fluffy! :) He…read moredoes an awesome job on her nails - she hates having her nails trimmed.. He takes the time needed and does fabulous work!

First experience, scheduled an appointment. Sent the owner a text confirming the appointment the…read moremorning of only for him to tell me he didn't put it in his calendar when I first called to schedule. If you don't want the business, don't advertise and waste everyone's time.

Lana was great. She was available to sit within a week of my business trip, was very responsive and…read morecommunicative, and followed all the special feeding instructions needed to take care of my cat. A+

I can't believe how fortunate I was to have found Lana's Kitty Care services. Even though she…read moreprimarily cares for felines, she agreed to care for my 109 lbs German Shepherd baby. She's been amazing with him. Lana D. is dependable, responsible, kind and affectionate with him. She's also helped me out a couple of times by boarding my Shepherd with short notice. She was amazing with him. He never had so much fun and attention. I was afraid he wouldn't want to come back home. What a relief to find someone that is so loving with my precious baby. I'm very confident leaving him with Lana for any period of time. She sent photos and text messages during my time away. Lana is very competent and caring. I think I'll get a cat!

Christy is the owner and operator of this business and has been providing my two dogs daily…read moreservice for almost three years, sometimes multiple visits in the same day seven days a week. I trust her with my two working K9,s completely. She is quick to notice when either K9 is not acting normally and needs extra care being veterinary, more exercise, or obedience control with low passing Military jets, wild critters, or other people. She always goes the extra mile without being asked. You could not ask for a better or more qualified care giver.