This was our first time here and Corinna worked her magic on my Aussie Wrigley! She made sure…read moreWrigley was comfortable with the whole process, was so patient with him, and took extra care during drying after I told her he gets nervous around blow dryers (also dogs in headphones are so cute lol!) She was clearly passionate about helping dogs look their best and giving them lots of love in the process! I'm so happy about how Wrigley was groomed with the iconic peach Aussie butt, perfectly brushed (goodbye undercoat), and extra soft plus smelling so good. The bright and cozy shop was located behind the shopping center and there were 2 dedicated parking spots right in front of the shop but plenty of parking close by. Thank you Corinna and team for taking amazing care of Wrigley! Highly recommend!

Such a pawsitive experience ! My pup was so calm & relaxed at pick which has never been the case…read morewith other groomers. Sydney & Karina thank you for your expertise & professionalism. I will sing your praises to everyone I know looking for a groomer. So appreciate your excellent service!!!!

I'm updating my previous review because the Hideaway has added features ...now there is a roofed…read morearea where dogs can be outside but out of the rain. There are 5 acres of fun roaming space for dogs and the staff to dog ratio is high. I have a high needs setter...he needs lots and lots of exercise and socialization and he gets it here. Staff really love dogs! The owners are exceptional people. My Duffy has boarded here for long periods and I never worry about him. And, after daycare, he is much more inclined to listen and settle down.

My dog loves coming here. She has the best sleep after day camp or boarding. She is always super…read moretired the day after which tells me she had lots of fun

We've been taking our havenese shitzhu Beau to the dog shop for years. We have a standing…read moreappointment every 3-4 weeks and wouldn't go anywhere else. Lindsey generally takes care of Beau's grooming and always does a great job and truly does care for Beau. Lacey is usually working on another pup when we arrive and always greets us with a smile. Thank you Lindsey and Lacey!

Betty and her team are amazing!!!!! Thank you so much for taking care of my little Buddy and…read moremaking him looks adorably cute. I dinally found a place to go all the time. Everybody are so friendly ans professional. Did i mention that it is very affordable? Yes it is :)

You can call and get a same day or next day appointment which is really nice. They are quick. I…read moreasked for a summer shave and didn't really give any other direction. The groomer kept his face and tail, fluffed them out which I really appreciated.

I was very disappointed with my dog's grooming experience. He went in for a haircut and bath, and…read morewhen we picked him up, we immediately noticed that one of his eyes was injured because he could barely open it. I can't say exactly what happened while he was there, but his eye was clearly not in that condition when we dropped him off. Also, my dog seemed extremely stressed and traumatized after the visit. It's heartbreaking to see your dog come home in that condition. I hope the business takes greater care in handling pets and is more transparent if an incident occurs during grooming.

I was disappointed with my experience. The first experience was great and my dog was very happy and…read morenot stressed. The next time, I asked the groomer to keep my dog's beard and to trim the skirt but said shortening it would be fine if necessary. Instead, my dog was almost completely shaved. I was told there was matting on her legs and skirt and signed a matted pet agreement, but no one communicated that a full shave would be the likely outcome before proceeding. If that had been explained clearly, I would have appreciated the opportunity to decide how to move forward. They did refund me after I raised my concern, which I appreciate, but the final result was not what I requested.

We had our Birman cat, Frankie groomed and they did an excellent job. They let us know when they…read morewere on their way so we could put him in the cat carrier to bring him out to the truck. Miranda was very friendly and welcoming. She answered all of our questions. There were two groomers, the other one we didn't meet. He looks so pretty now. They blended his fur so it's nice and smooth.Other groomers had cut his front fur very choppy. It just looks so much more polished. They were very professional. There was quite a bit of hair they took off of him. It'll be great for the summer months. We highly recommend. They will be our new go to for our grooming needs.

I made my reservation two months in advance of my trip in order to reserve the only room they had…read morewith a door to a small patio. One week before my trip I called to reconfirm my reservation and to ensure the requested room with the patio was still on the reservation. I was told it was. When I arrived to drop off my dogs I was told the room I had reserved two months in advance and reconfirmed the week before, was no longer available as someone had needed it for a "medical emergency". As my plane was leaving the next day, I had no choice but accept a room with no outdoor access. I was assured the dogs would get extra outside time in the play area as a conciliation gesture, and that they would text me periodically to let me know everything was okay. That was on Thursday. By Saturday I had not heard from them and called 9:00 in the morning. I was told they were just now getting their breakfast. I told the woman it is 9:00, what do you mean they are just now getting their breakfast. When I made the reservation, I was told the techs arrive at 5:30 am and the dogs are fed by 6:00 am. Oh she said. that is only Monday thru Friday. On weekends they do not arrive until 8:30. I also asked why I had not received any text from them as promised. She informed she was sending me an email. She did send me the email and that was the only communication I received. When I returned to pick up the dogs on Monday, my wife pointed out most of the food we had prepared in specific proportions, was still in the container. Their reply was the dogs did not eat much. These two chow hounds devour their breakfast and dinner in less than two minutes. One of my dogs is on medication required to be given to her with each feeding. Three of the pills were still in the bottle meaning they did not give her all the required medication. Obviously, I do not recommend this place.

Before I found this place my life was a mess. The team at the lodge saved my marriage. Adam doesn't…read morejust train the dog, he trains you. He was able to see our power struggle and helped us navigate our frustrations and give us hope. Now me and my wife are on the same page again. Thank you so much Adam!

I hired Adam to do a nail trim on my 20 yr old Chihuahua, Isaac, that has some neurological issues,…read moreage related physical concerns and gets stressed easily. Adam was kind, super relaxed and really took the time to understand the concerns and connect with Isaac before starting. He also took his time and didn't rush the trim which I feel contributed to Isaac's overall well being. After the trim Isaac was relaxed and had zero stress symptoms, physical or mental. His nails are better than they've ever been and were done with consistency and precision. We're lucky to have found Adam. Highly recommend.

These guys were great! We have an 80# Golden Retriever mix. We've never had a dog we had to groom…read more We brush her regularly so she wasn't matted at all but she's just a big goof who makes a lot of noise in the car. So finding a self contained mobile groomer was a real plus. A full service groom for her. She had extra time so we got our second dog got a bath and brush. And our third dog, not to be left out, got her nails trimmed. Definitely gonna call these guys again. They were on time and thorough. For those services for three 70+ # dogs was $215 including gratuity. Gonna call them soon for our third dog to have a bath. She'll love it.

We took our husky here and he had a great time! The staff were incredibly friendly, and he came…read moreback nicely de-shedded and smelling super fresh! It was great! We will definitely be repeat customers here! We felt very safe and confident leaving our dog in their care for grooming/bath time.

Our bear was well taken care of! We will be regulars with amber for sure! I have never had a dog…read morethat needed routine trims like this so it is nice to find a place close and all the staff were really nice and friendly!