My 12-year old Puggle, Pumpkin, finally allowed me to take a…read moregood look at her after her grooming (she is very fussy with me as she is blind and almost completely deaf) and I must say I am beyond impressed with the bath package she got, especially the nail trim and her ear cleaning ! Kacey did a fantastic job on those hind claws, which a previous vet tech had told me were beyond clipping. And she is so soft and smells so good! She was so calm and happy, when I got her home, not stressed out at all, as she has sometimes been in the past. I will definitely bring her back for all her grooming needs. I actually think she enjoyed it.

My cat had a very good experience here, the staff were super friendly and you can tell they really…read morecare about the animals they work with. I would recommend this place to anyone. She was in such a good mood after her haircut!! And it came out perfectly

This was our first experience at All Bright Canines and we'll be back. Robin did a beautiful job on…read morea puppy cut on my King Charles Cavalier. Shelby is adorable and Robin did exactly what I asked.

We are so glad we found ABC, Becky, and her crew. Our 3…read moregoldens absolutely love this place! Whether it's training, field trips, enrichment, pool time, ice cream, snacks, grooming or all the attention they get from each of the trainers and staff members, it's all 5 star. My husband and I can go to work, and know they are well cared for, and we don't have to worry about a thing. Highly recommend!

They are great. They listen to what you want and do a great…read morejob So glad I found them. We have a standard poodle and they do him right

I have a Pyrenees mountain dog, who's hair has been unmanageable for the last 8 years. We tried…read morepetco grooming one time, leaving us unsatisfied. I've tried to manage bear's double coat on my own, even buying sheep shears off amazon. Well, the day has finally come where we have found amazing results!! Classic dog grooming made my poor matted boy look like a show dog. He's so fluffy now, I am ashamed I hadn't tried their services before. Class dog grooming was quick to respond to reservation requests, accommodating to my separation anxiety-ridden dog, and made my boy look better than he's ever looked. I thought he was a cutie before, well I am just more in love with him now.

I have had about 3-4 weeks to think about this, and I think it is time for the review. It is…read moredifficult for me since I came to Mystic Clippers mainly for the reviews on here, but I should have shopped a bit better. I know I should have stopped by before even making the first appointment. My decision to bring my dog here was solely based on appearances and reviews on Yelp. I figured " why not??" considering his last groomer, whom we loved, was at a Petsmart. The first time I brought my dog here, it was a slow day, but I should have remembered that. Albi did well, but I could tell he wasn't totally okay. I know (I knowwwwww) that a visit to the groomers will always be a bit shaky for any dog because of the over stimulation, but something felt off. So after I got my report on how he did (he pulls away when they tried to clip his nails), I went to pay for the services. They told me they couldn't do everything because they gave him trouble. I asked, "Did he bite?" and they told me, "Oh, no, of course not!" so of course I was thinking.... "So... what's the problem here?" My dog hates a lot of things and I still make him go through them, haha. (I am proud to say he now stands still when I need to soak his paw in epsom salt!). Anyways, I paid (full price for mediocre job), but brush it off, give them a hefty tip, make an appointment with the same groomer because my dog needs the bond (hey, he's a German Shepherd... he needs to trust people), and leave. Fast forward to second appointment, and they notify me that "Ohhh you wanted the same groomer... well, she won't be in until later, but it's nice to have variety sometimes". I went along with it because he needed the grooming so badly due to season changing. I picked him up, and the place was a mad house - Dogs are everywhere, all of them barking, some tiny thing wants to bark at my dog and really, my dog can only take so much. So I paid quickly, left with a half wet dog (I am told he doesn't like the blow dryer), and went to the vet to have him get some acupuncture so he can de-stress and not have diarrhea from the event. When we're at the vet, he's laying down and we realize... he's got patches of fur falling out, skin is bright red... my baby is having an allergic reaction to the shampoo they use!!!! (I realize this isn't totally their fault except even at Petsmart he didn't have this going on... PETSMART, people! What the hell are these people using???). So the vet gives me stuff, it quickly healed (it looks like burn marks now), but I immediately started interviewing and researching new groomers in the area. Now, I don't necessarily think Mystic Clippers is a poor place to take your dog. Some dogs can brush off situations like this, and aren't allergic to certain things. But here is why it didn't work for us - I expressed our desires for having the same people, so my dog can learn to trust this new place, and instead they miss out on our point. There are a million groomers there. Really. I could not recognize each person, and they come and go. Darla was the only person I could recognize and I'm pretty sure that's because she's the owner. The nails and blow dryer - I recently took him to another groomer who took the time to get to know Albi, and guess what? I watched from a window... he was a perfect gentleman. Really. And he barked when the blow dryer started but when he realized the groomer wasn't going to stop because of the barking, he shut up. I'm sure this is a great place for some dogs. But it wasn't for us, and I definitely want others to know why this is a big no-no, especially for those with special needs dogs (haha! awww).

I rescued a dog about nine months ago and he's been coming here with the previous owner Everson but…read morewhat I noticed every time I go for my appointment he is 15 to 20 minutes late every time this last appointment was a half hour late no call to let me know what's going on decided to finally switch groomers very disappointing

Our experience at the Norwichtown Pet Resort & Spa is always favorable and this time was no…read moreexception. Our dog has anxiety issues so we are very selective about where we board him when we travel. While he doesn't respond to being left in someone else's care well, it takes him less time to bounce back to his old self when he stays at Norwichtown. It's a clear indication to us that the staff treats him well. We appreciate that they do.

We have a difficult and somewhat unpredictable dog. They are very good with her and we feel…read moreconfident that when we board her she'll be well cared for.

I found this salon last minute, when I realized my poodle looked like a giant marshmellow with…read morelegs, and saw that he no longer fit into his cold weather gear because his poodle 'fro was too fantastic. I called over to the salon and they were flexible with me to get a time and date that worked best for my schedule which made getting the appointment painless. Located easily off the 95, this salon has lots of front row parking, and is easy to see from the street. I was pleased to walk in and not smell pet urine or see dogs fighting to get out of their enclosures, which made me feel good with leaving my dog in their hands. I was greeted and given a card to specify my dog's temperment, and my desired cut/style for his new 'do. I had never seen a more detailed customer card, and thought this was a great addition to their customer profiles. The salon stay was a little longer than I'm used to, I dropped him off at 10 and he wasn't ready until 2:30, but when I picked him up he was happy, springy, and perfectly groomed. Prices were reasonable, he is a miniature with thick fur and his cut was $45, which included a very specific haircut, nails, bathing, and ears done. If I was staying in the area, I would absolutely be returning with my precious puppy to have our future grooming done here!

I decided to try this place since the last place I took my puppy butchered my dog. But I'm again…read moredisappointed. At first look it seemed like the haircut was ok. Then I realized the cut was uneven n my pup had fainted ball spots in certain areas. I cant seem to find a good groomer. Can anyone suggest one in the new London county?

I can bring my dog in anytime for a nail clipping and they always able to accommodate.read more

I have been a customer of this business for years bringing one of my Shelties every 3 weeks for a…read morepuppy bath for her skin issues. I also brought my other Sheltie for a full groom every quarter. I called today to book a puppy bath for the Sheltie with skin issues and was told the price would not be the $31.91 that I had been paying for years but would be now $50.00. Of course with no warning, and no prior communication of this price change, I was shocked. The owner was unyielding and did not care at all about my feeling and hung up the phone on me. I find this type of behavior to be objectionable especially toward a long term client. I cannot recommend this business to others.

We have been boarding our pups at Skyline Kennels for many years. We are very happy with them. We…read morefeel comfortable leaving our dogs with them and know that our fur babies are being well taken care of and loved in our absence!

I have used them several times because they are close by but I won't any more. I'll drive farther…read more They aren't very friendly. They will nickle and dime you even if they don't fully perform the tasks payed for. I payed to have my dog bathed and nails trimmed previously and they only trimmed one paw but still paid for full services- they knew because they apologized for not getting to it (she doesn't fight being groomed she's well behaved.)She's been bathed here twice and looks clean but doesn't really smell like she's had a bath like when I've had her groomed elsewhere. Also if you don't make AM pickup by a few minutes and have to come back at 3 they charge you an entire day. Mind you they are closed half the day and hardly ever answer the phone. Overall- not the worst place but nothing that makes you feel like they care to retain you as a customer.