I love furry friends! They take great care of my labradoodle, and she doesn't have to stay in a…read morekennel while I come to pick her up. The owner also makes sure to tell me if she sees anything unusual about my pup so I am aware of it and can take action if necessary.

I've been a customer for a couple years. But this weekend, I paid $110 for grooming services for…read moretwo dogs and they either were not bathed at all or were not sufficiently bathed. One dog still had sticky red residue on his chin from a slushie that he got into days prior and the other still smelled bad (not like he normally does after his grooming). I also explicitly asked for one dog's tail not to be touched and they cut it anyway. While inside waiting for our dogs, a woman in the back was heard screaming, "Shut the f^*+ up" presumably to dogs who were barking. I now worry that my dogs have not been treated well and that is why they have recently started shaking and not wanting to enter when we arrive. We would not return to this business regardless, but we also requested a refund as the services. they were paid for were not completed or not done well. The business refused.

Went here to get better healthier food for my chihuahua. The employee we met was very helpful. He…read moreasked what we were looking for in pet food for our pet. He gave us options. He asked our price range. He was very knowledgeable. We got a bag of mini N&D chicken, pomegranate, and pumpkin. It's suppose to be healthy for your pet. The store was nice,clean, and easy to find what you're looking for. I definitely will be back. Service was great and atmosphere was easy to find what ever you're looking for. Food was on one side and toys on the other. Then crew bones was right out in front of check out.

How can there only be 3 reviews? Mine makes 4! The staff here went out of their way to pick up…read moreproduct at another location and hold it for me because I was driving from out of state to do business in town. The staff is friendly, very knowledgeable and the store was super clean. As I pass through time to time I will frequent their establishment.

BVE: BEST VET EVER! They had a same-day appointment available. They spent an hour and 15 minutes…read morediscussing concerns and troubleshooting. A number of professionals worked with us to find relief for our dog. They contacted our previous vet for us to get records and even patiently waited when "put on hold" to get further details about previous treatments. All questions were kindly answered, our input was welcomed, and we were included in all of the treatment (drawing blood, administering fluids...). Just a couple of hours after the appointment, we were emailed a detailed (4 pages) document, recording all that transpired during the visit. To top it all off, everything was affordable and everyone was so very pleasant!

My daughter went in with her 13 year old golden retriever who has had no real health issue. In the…read morenight she had an accident and there was a lot of blood along with her stool. She took her in to see Dr. Callejo in the Springboro Office. I had taken my dog there in the past. She wanted $720 to do 5 ex-rays and NO blood work. After agreeing to blood work, she said what she was doing would not show signs of cancer at rate of $420. She said her annual office visit is $420 with blood work. The tech suggested on doing 2 ex-rays so it would be less expensive. Dr. Callejo refused saying she wanted 5 ex-rays. It then became quite obvious that Dr. Callejo was strictly out for money. When I was going there, the vet cared about the animal and was much more compassionate and willing to work with you. When your pet is sick you want someone that cares about the animal not just the money. She could have done 1 or 2 ex-rays not 5 and then determined what else was needed. I will never recommend them again. What a sad experience.

Amazing amazing place. My golden lays down on the floor on her way out and doesn't want to leave…read more Owner and staff wonderful. This place saved my life with my active golden retriever. Can't say enough good things about Doggie Retreat. Dog grooming excellent also. And convenient overnight boarding as well! Top Notch place!!!

This is a professional and caring environment for dogs. I was impressed by the careful and…read moreintentional process for screening and assessing how the services offered would be appropriate for each dog. The groomers are excellent as well. My only complaint is that their services are so highly sought after it is sometimes very difficult for me to get my dog in for grooming regularly. Thanks for turning your love and knowledge for dogs into a much needed local business!

I have used this establishment several years, always great service and friendly people. Would…read morehighly recommend!

Always do a great job with our two Havanese! Maggie and Maddie are always happy to go.read more

Moved to the Kettering area last year and then work was super busy and then the holidays... I just…read morelost track of time and my 7-year-old Great Pyrenees was matted and dirty and uncomfortable. I took him to Kenzie's K9 Design (who was VERY responsive to Yelp messages for a quote) and they did an absolutely phenomenal job. I told them I was okay with even shaving him (regardless of that not being ideal for double coated dogs) because of how matted he was in spots. They didn't need to! They gave him back to me happy, clean, trimmed, and with all his undercoat blown out. By far the most thorough grooming he's ever had because even a week later he's not shedding everywhere like he did even after a trip to our old groomers. I will most definitely be bringing him back for his next grooming sesh.

This is probably the worst groom I've ever seen and my dogs have ever received. The cuts are…read moreuneven; there are full patches of hair that were missed that can be EASILY seen; the nails are all uneven; the pads and paws weren't addressed at all. My two small dogs are incredibly well behaved, ESPECIALLY at the grooming salon. They've both been getting groomed professionally for 2 & 6 years. Their normal groomer just graduated from college and accepted a job in her field and my dogs needed some TLC ASAP. Kenzie's had same day availability and now I understand why. I dropped my dogs off at about 11:15 am and received a call at 1 pm that they were ready--THE fastest groom I have ever witnessed. I picked them up and was stunned. After getting them home, I realized they were still dirty. My dog gets anxious and poops when he's in new places--there was still poop on his butt & tail from when I dropped them off less than 2 hours earlier. I immediately sent photos and videos to my long-time groomer and she assumed I groomed them myself. She was SHOCKED to hear that I paid for these services and started noticing that they didn't even look like they were cleaned or even. I've tried calling the salon to discuss these issues but have been unable to reach them. I'm absolutely appalled at this service and would never recommend anyone take their dogs to this establishment.

Have used Poochie Bath for years. New ownership shocking. Took my 3 pups, and due to their…read moreinability to flex their schedule my pups did get mats, After dropping them off I got a call that it would be $25 per dog extra due to matting. I said the prior owner never charged extra, was was informed that she is no longer the owner and, their words, the TORCHURE they would put my pups through costs extra. WHAT? I suggested they cut the mats close and a few weeks later we could groom them as normal. They refused and told me to pay the extra amount or come pick them up. Well, I don't pay the normal amount and expect them to be TORCHURED much less pay more for that. I picked them up. . Please, if your dogs are anxious about going there, maybe they aren't being taken care of the way they should. If I could rate less than a 1 I would.

Absolutely do NOT take your furry children here. You trust that they are taken care of, and you…read morewould be mistaken. We have brought our dog there a few times now, and this time our dog went on a near death adventure. After handoff of our dog with the young blonde employee with our dog in our walker harness and leash, we went to the car to unload the 2nd dog, and instead had our 1st dog go darting across the parking lot. No lease, no collar, no harness. He then proceeded to run terrified through the huge parking lot and across 4 lanes of busy traffic on Indian Ripple Rd. The employee then stood on the sidewalk and said 'oh, he won't come back to me' and just stood there. We were finally able to find him and corner him in a back yard nearby (after hurting ourselves to get to him with the fence). The staff absolutely did not give a damn about the safety of our dog, didn't make any attempt to get the dog after their negligence, and then acted like nothing happened (nor were they in the wrong). If our 2 year old, 30lb pup was hit by a car this would be an EXTREMELY different conversation, police report, and insurance claim.

We have been coming here for almost 2 years. We have 2 labradoodles that have been styled by Amber…read moreand Ashly. Our dogs love coming here. They look so handsome when we pick them up and the groomers always tell us what good boys they are. It is so nice to have groomers you trust and like your dogs too! Carla and Mark

Amber is the best love going to see her. She takes such good care of our dogs. She takes really…read moregood care of our doodles and our Yorky 100% recommend the screaming place anyone who needs a good spot to take their dogs. They're fast efficient and do beautiful work. The facility is clean and cute.