the receptionist named Megan was an absolute nightmare to deal with. she treated me and my partner extremely poorly. It genuinely took so much out of me to not yell in her face. not to mention she told us a price and when we were picking our animal up, the price doubled. absolute scum business going on here. no payment plan either, they have a fake payment plan that doesn't work no matter what information you type. HUGE SCAM read more

So far, so good! Kettering Animal Hospital has been great about taking care of my dog. Appointments have generally been on time, they have frequent sales on flea/tick and heart worm treatments, and the vets have been great. They've been very attentive to the needs of my 16 year old dachshund. I can't recommend them enough. read more

Kettering Animal Hospital - Kettering Animal Hospital has taken great care of my 16 year old baby! - Veterinarians Near Me - Kettering, Ohio

I see a lot of bad reviews but we have always had great service. Our dog is four and has been going there since he was a pup. The staff up front have always been polite and courteous. The vets are always happy to share info and answer any questions. To us our dog is pretty much our child so if service was less than great we wouldn't take him there. read more

Kettering Animal Hospital - Dog - Veterinarians Near Me - Kettering, Ohio

I took my dog in to be put to sleep. After the first injection he started to suffer terribly in pain and fright. He required two more injections over the next 20/30 minutes. During the next half hour he was extremely frightened and scared as the drug was slowly paralyzing his body. It was incredible inhumane treatment. The vet would rush in, never introduce herself, and rush out. It would take another 15 minutes for the aide to get her to come back in for another injection while he was really suffering. It took four injections to finally put him to sleep. read more

Wonderful cat care. I have brought all my cat there for more years than I can count. The vets and every employee there are kind and very helpful at calming me as well as my cats. I recommend it highly! read more

I would steer clear until they change their operations back to normal. Their walk in hours are 0730-1200. I was told one day there was a 3 hour wait and to come back first thing another morning. So that's what I did. I was in the parking lot at 0730,called, and immediately placed on hold for 15-20 minutes, it finally rang through and I was placed back on hold, then sent to a voicemail box and hung up on. Meanwhile multiple cars had come in the parking lot behind me. Fearful I would lose my place in line, I tried to pop my head in the office and explain what happened. They rudely motioned that I had to call back, and wouldn't even talk to me to find out what had happened. read more

Would not see my sick dog after emergency vet sent paperwork to them. OFFICE STAFF IS TERRIBLE. Went to have Oeanut put to sleep because she was very ill but was told no appointments for 4 days. Had to go back to emergency vet on Clyo Rd. They were wonderful! The staff at Kettering animal hospital posted a not so nice response but I think the vet took it down and posted something. They always have to have the last word to make themselves look good but they are awful read more

I wouldn't recommend coming to this vet... They scared my dog. Three people hoovered over her. They also seemed to be judgmental. They did bloodwork on my dog without telling me the price in a way that they knew they wanted me to walk out paying at least $300 no matter what.. Was concerned about taking my money rather than the overall care of my dog. initial exam fee was $73.50.. I walked out paying $300 b/c they drew 1 tube of blood. People of color especially stay away from them. I called the next day and asked if the bloodwork could be sent to my email. They didn't send it. I had to then call again and request that the bloodwork be sent to my email after a second time. This was done intentionally. To inconvienece me. I will never go back to this miserable facility. read more

Horrible staff that don't know what they are talking about , vets don't listen to concerns. I got my puppies vaccines here and once my puppy was displaying bloody diarrhea and throwing up , they told me it was coccidia and to treat for that. Ten days went by and the treatment worked but they didn't tell me when I needed to retest his stool. After treatment my puppy started to vomit daily , I called them trice and they continued to put me on hold and never call me back or care about my concerns and told me that they don't test for parvo unless there are symptoms . Went to another vet and they confirmed in 10 minutes my dog had parvo. read more

Loved Dr. Beck when she was here and Dr. Prueter has been great with my dogs since, however, the front desk staff and some of the vet techs are less than friendly. Somehow, someone here overlooked the fact that my youngest rescue was lacking a yearly vaccine. When I took him in to get it, the "new" tech who obviously didn't know my history there or my dog's history, was extremely rude over because I had not given him multiple doses of trazodone prior to his appointment. She would not help me get him on the scale, he's rather large, and her demeanor from the get go was not friendly. He can pick up on that and the visit got worse from there. We left without his very overdue vaccine and couldn't do blood work, understandably. I wish I could pick the vet tech when scheduling with the vet of choice because this lady was not friendly, welcoming, or helpful. Thanks to her, we are searching for a new veterinary office after being with this one for over 15 years. read more

I called this morning to get a price information about a ligament surgery. First I was on hold for 10 minutes, then someone picks up the line saying: "Would you mind if I place you on hold?" I responded that I was already on hold for 10 minutes. "Well- WE are busy" is the answer I get. Bam! Here I am again on hold for another 5 minutes... When I finally got to talk to someone and asked for a price of a surgery I was told that no price can given over the phone. I would have to come in and have the dog examined. I told the staff member that my dog was diagnosed and I have X-rays. She said again that no prices are given over the phone and that I would have to come in for an evaluation. I know for sure that every vet has a price list for their services. I didn't ask for an exact amount just a ballpark figure since I am price shopping. I called different veterinarian offices and found a vet who was much friendlier with decent prices. Based on the first experience I had, and the rudeness of their staff, I would not spend a penny there. read more

UPDATE !!! It's been a month since we had our pets teeth ripped out ,, we are still at a real vet and our little boy is still groggy all the time also seizures are 3 times worce than before ,,,SO if they tell you they know how to put your pet under ,, DON'T BELIEVE THEM . Still don't know why they are able to stay open !! read more

First time visit to the office and they were great with my dog. It was easy to set up an appointment and they had all of her records sent over when we arrived. We went in for routine checkup and vaccinations and we didn't have to wait long to be seen. The facility was clean and the staff was friendly. The vet was great with my pup and the dog really liked her up until the point she was given her shots. The dog wanted to dock them one star because of the shots but it's not the vet's fault she doesn't like needles. The dog also wanted me to dock them one star because they only sell healthy dog food and they don't sell peanut butter filled cow hooves but since the vet gave her a bunch of treats she decided they really do deserve 5 stars! read more

I highly recommend this animal hospital! Here's my experience with Kettering: I'm in town for the holidays, and needed an urgent chest X-ray for my dog to rule out pneumonia. He was diagnosed earlier this year with myasthenia gravis and megaeasophagus, and is prone to aspiration. He's had pneumonia twice this year already, so this is a big deal to me. We started off at another vet clinic, whose customer service and practices were appalling, so we ended up here at Kettering Animal Hospital. What a difference it made to give this clinic a try! They have walk-in appointments in the morning, so my dog was able to receive last-minute care, the day before Thanksgiving no less! The vet tech and vet (Thomas and Dr. Spinks) both understood that my dog needs slow introductions with strangers, and they had him performing his tricks for treats and giving kisses in no time. My dog received the urgent care he needed, and more importantly, they treated him like their own pet and made him feel welcome, relaxed, and loved. I cannot thank Kettering enough for their wonderful service today! read more

I've been to this vet clinic a couple times in the last year. It's great that they have walk in appointments! When I brought my dog in, we saw Dr. Beck, and she was great. He had a lot of health issues and had been to several vets from different states over the past few years. She called all the vets to get his past reports to better understand what was going on, and genuinely seemed to make his case a priority even though there were other walk in appointments waiting. Unfortunately, as hopeful as she was at first, his condition declined fast, and I had to put him down later that week. When I brought him in, the tech/receptionist seemed very sympathetic and got me in to a room within minutes. Dr. Beck had a caring, natural bedside manner that made it much easier than I was expecting. She was even able to get a laugh or two out of me as we talked about some memories and what life could be at the rainbow bridge. I would definitely recommend this clinic as the staff is very compassionate, even in the worst moments. read more

Not only am I not allowed in the building at all I am not allowed to stand outside by the door. After waiting 30 minutes PAST the scheduled time (I'd actually been waiting longer as they request you get there early), I was told I cannot go inside with my dogs. When I asked how long it would take, I was told 30 min per dog just to get their vaccines and that it would depend how the dog acts. I had to watch them literally drag my anxiety-riddled dog away with some shoddy leash made from cheap rope. I would add zero stars if I could and I just made an appointment with another vet clinic for my other dog's vaccine. read more

Very caring and had my westie's best intress at heart . We lost the our beloved westie and everyone was so caring and humble . In my opinion the did everything possible. Will always be our vet clinic . read more

Few months ago our ferret got the flu so we brought her to this pet hospital. The receptionists were all nice and extremely welcoming, the vet was professional and nice as well. The vet checked her fever, examined and weighted her. Nothing out of the ordinary but it costed me $90!!! Which seemed a bit too much. That aside, I have to admit that I liked the vets decision do not rush and give my ferret antibiotics but wait and see how she feels. Also, the vet recommended a kids coughing syrop for my ferret's throat. Within a week, our ferret got back to herself all happy and joyful. Yesterday, I stopped by to get some advantage for our ferret and new kitten. I dealt directly with Heather, who is the nicest, most brightest and sharpest receptionist I ever talked to! Why I am so happy with Heather: - She went to double check which kind of Advantage I should use on my ferret. - She informed me that it should be applied not less than 24 hours before or after their bath. Previously I used to apply it right after I wash the pets. Thank you Heather for letting me know! - Also, she recommended to apply the advantage as high as possible on cats neck as oppose to other animals and squeeze it as close to the skin as possible. Thank you again for being so awesome! read more

Aside from the fact that they have virtually no customer service, today I witnessed a couple bring in a cat that had been hit by a car. The cat was in obvious distress. Rather than offer to take the cat back, they told the couple that to take a seat and it would be 45 minutes before they could be seen and that the cat would have to be added as a new animal to their system. For gods sake, have some compassion and take care of these good Samaritans and put down the cat. It wasn't even their cat. My personal experience with having my cat declawed and spayed... No phone call to say the cat was ok after surgery. And no post-op discharge instructions to give me a clue how to take care of the cat after surgery. Very disappointing experience. I'll be finding a new place to go. read more

We could not have had a better experience than we did at Kettering Animal Hospital working with Dr. Beck and her amazing tech! This was our 8 month old rescue puppy's first visit with this specific vet and we were just so pleased with the thoroughness and thoughtfulness that went into his care. They took necessary COVID-19 precautions but still operated efficiently and took the time to answer all of the questions we had as nervous first-time dog parents! So glad that we established care at this veterinarian! read more

They euthanized my best friend without my knowledge or prior consent and then sent me a bill for it. They did not give me the chance to say goodbye, They didn't tell me when I picked up her body, they told me that she had experienced a 'cardiac event'. Then they let me read about it on an invoice, euthanasia $300.06. If you love your pet take them somewhere else. read more

It seems to me that management is severely flawed at this place. Some of the receptionists spend more time on their phones and outside smoking than they do at the desk helping the customers. One girl even brings her child in to work with her and lets her climb all over the place like it's a daycare...Very unprofessional. Once I FINALLY get into a room to see the doctor I was pre screened by a younger black male that has a terrible attitude, and reeks of arrogance. I have never seen a less sympathetic group of people at an establishment supposedly there to help animals in my life... Will definitely NOT be returning, and I would advise you to steer clear. read more

Well the front office looks nice, but do not EVER board your pets there, very filthy in the kennel,and dogs only get let out of theyre really hot cages 2 x a day,not cool at all guys!!!! read more

I've never had the problem mentioned above with the heartworm medication. They've never insisted that my dog get a heartworm check, and I've been getting my medication from them for years. I really like KAH's staff--they've always been very friendly and have taken good care of my dog. She's got a chronic illness, so she's been there a lot! They can be somewhat expensive, but I know the care is very good. read more

I brought my dog in, who, I will admit, is a high strung dog. He was obviously nervous. The tech/aid came in the room, and with out any warning, scooped the dog up from off the floor, from behind the dog. This tech/aid made no attempt to make my dog feel comfortable before she picked him up. I think everyone knows, that you should let a dog smell the person and feel comfortable, before touching a dog, and definitely before picking him up! And, yes you guessed it, my dog nipped at her. I don't blame him. Then, because of that, the vet refused to examine my dog because he was "hostile". I am amazed at the insensitivity and lack of professionalism. They don't have to refuse to see my dog, I don't want them to get near him again. read more