Fell in love with sweet puppy. Amazing staff very informative of dog's breeder, parents, medical,…read morefeedings and long term care of dogs. They completely understand the dedication, care and love required for the best interest of these babies. Stop in and visit and share your love with a fun with a some puppies. Clean and fun!

it's been horrible. They gave me the wrong health certificate and blamed on it on their Vet, Boca…read moreVillage Animal Clinic. The correct health certificate showed that she bilateral Luxating Patella. The breeder turns out to be a notorious puppy mill in Missouri. The owner promised me a formal letter stating that he would take care of any costs relating to BLP but nothing yet. That was 4 months ago. He doesn't respond to my texts. I frankly don't want to talk to him. Additionally my 6 mo. old mini poodle has 12 teeth extracted. If you want a healthy puppy stay away from any puppy store especially Heavenly Puppies.

You as a customer need to know they have an unstable bridge that you walk over which has been…read morethere forever, not safe. In rainy weather it drifts water all over you as you walk to the only front door on steps that are now wet people should know this as it's unsafe for potential customers. Under the new ownership from Canada, I find disrespect, I find Rudeness, I find selective customers taken care of by the new owner and another employee while I was personally ignored, & treated badly. This was not the first time and it is the last time!! The products are overpriced and I'm not paying that kind of money and have bad service. There's only one person who works there who is a decent nice employee and treats every customer fairly.. the rest are either clueless. Do not know the inventory or just a plain mean.!! Unfortunately this is my review for the month of February 2026 with their so-called 50!year Anniversary These people have not been here for 50 years. They only took over a year ago and I do not see the quality nor the caring that used to be!! By the way, this is not the same family owned Pet Store business anymore. This is new ownership by snotty people from Canada that don't care about their customers and I am one of the ones that has been mistreated by one of their employees who thinks it knows everything and is very rude, ignores customers like myself I am not the only one this employee treats badly. The individual goes by the name of Mz T for this review of mine.. I am not used to being Mistreated & it is unacceptable behavior! The following is a letter to the new owners from Canada:: Today!!! the last day of January 2026 Not One person said hello to me!! And there was only one customer & she had both one employee & the new self important owner helping & I was completely ignored! I wasn't even said hello to? So unfriendly so unkind I'm not impressed at all! The only person who was nice & greeted me was the dog Trainer Laurie who doesn't work for the Pet Store Fins Furs Feathers but greeted me with a smile which is more than I can say for anyone else in the store! She asked employee mz T who is only an expert at being mean, who has become incredibly even meaner with this new ownership from Canada because when the owner is ignoring customers, this employee feels it's OK to do so and more The name begins with a T, who was asked to come answer a question she didn't know the answer to & this employee refused! To answer , walking away around a corner oh so importantly I understand Miss T has treated other customers in similar fashion for no good reason . If anyone that worked for me mistreated my customers in this manner, they would not be working for me very long !! PLUS Unbelievably I think I overheard your new owner saying some thing nasty about me under his breath like "stupid idiot" ??? I will be making some positive changes which will not include this type of pomposity & Creepy, cruel behavior I didn't deserve. It was embarrassing & I'm not into it at all!!! Ever hear of Yelp!!!!? It's worldwide .... People should know what to expect!! BTW This isn't the way to be successful here In Boca Raton even though Boca has a reputation for a snotty attitude. Usually those businesses do not last very long! nor would they last anywhere! When people choose a store, they should be treated with kid gloves be called by their name and be served with respect, and this is true of any business. This does not happen here and I've put up with it for a year. This last weekend was the last straw.!! Many many many blessings on your path. Cherie

I wanted to try "SMALLS" frozen cat food. Only small pet stores sell it, so I found this store. To…read moremy surprise it was a very different idea of a pet store. When you walk in you are greeted by a pond of live fish. I almost fell not knowing that I was walking on a "bridge" but ok. The staff was nice, showed me where the food was. Easy to check out. They had a few pets to adopt... birds a bunny. Super cute. It was a cute place. I would go back.

The owner was so nice! I was looking for a dog for my…read moregrandmother and she let me take my time and just look didn't rush me!! Thank you so much for your time! i will be coming back here

paid $407 for delivery of live sperm receive dead sperm and he refused to refund me. he said it was…read morethe carriers fault that he hired and it wasn't his responsibility to give me my money back.

Good monthly deals on dog food, treats/bones, toys, etc., friendly staff, and good grooming…read moreservices.

Very Helpful staff & good prices! Manager is awesome & very knowledgeable. They have everything you…read moreneed.

They are friendly and love my schnoodle Finn. He gets well groomed but the price keeps going up up…read more. Been using them for a few years and will continue to.

My Lilly gets a cut and bath here every month! On Tuesdays they have $5 off and we love AL he is…read morethe best. I'm sorry but anyone other than him did not do a good job (twice) I only like Al and check prior to going to make sure he is available! He loves my Lilly and she is always happy after! Does not tuck her tail or showed signs of hate lol she is always happy! She is 4 lbs and they take really good care of her for over three years now! Thank you guys!

PUPPIES OR PLUSH TOYS?…read more Absolutely a well organized puppy store with four large floor playpens with the cutest small breed puppies. The store employee, Amanda, provided a plethora of information on each of the breeds. It was a wonderful sight to see that the playpens were minimally full at only two or three puppies in each and NOT indicative of a "puppy mill". The two tiny Cava Poos were just larger than my hand (see pic) and weighed under two pounds. They were so energetic and sweet but they come with a large price tag of $5000.00, which include a health assessment by a vet. Sadly, no discount for full cash payment vs plastic. The walls were full of carrying bags, necklaces, toys and clothing. Going to bring my daughter here to browse the puppies in an attempt to find a fun partner for her puppy, and try to negotiate the price.

Love the name of the store. Such a fun time playing with the puppies. They were nibbling on each…read moreother and rolling around in their pen. There were seven pure bred puppies and appeared healthy. There were lots of glittery bags and harnesses for sale to bling up your puppy.

Pet supermarket of course is a chain that all pet owners have probably visited or at least heard of…read morebefore. I usually visit a larger chain store across the street but will come to pet supermarket too. I decided to leave a review for the one close by my home in West Boca after a recent visit. I personally have never had a bad experience at this location. Although a smaller store, they always seem to have my food in stock unlike the larger store across the street. that being said because it is smaller, they do not have as big of a selection as some of the other pet chains, but, they do have everything you need, including a good selection for both dogs and cats as well as small animals. They have a aquatic area as well as live animals for sale. On this visit, I noticed that they just installed a pet wash area too which is really cool. Typically the staff is attentive and even today the young gentleman who checked me out was super friendly telling me all about a new product that they were displaying at the register. However, I was somewhat disappointed because I saw another shopper and her young child excited about a guinea pig that they were interested in purchasing. I stopped to admire the little creature They were looking at and have a quick chat with them. They were enamored by the little guy and wanted the opportunity to get him out of the cage and visit with him. The mother asked one of the staff if somebody could take the guinea pig out for them. The staff was busy, understandably, with restocking the shelves as they just received a truck full of merchandise that was stacked throughout the store. So the young worker told the lady that they were too busy to help her with the guinea pig and that maybe she could come back later. I thought that was extremely rude and very disappointing Because this woman and her child were clearly excited about the guinea pig and we're probably going to purchase it. I told her she should seek out the manager or at least another staff member to ask if somebody could help her with the guinea pig. For me that was horrible customer service especially when you have a young child so excited to possibly be purchasing his first pet. When I was making my purchase, I even mentioned it to the young man who was checking me out, so I hope that somebody finally went to help her. Like I said, I've never had a problem there, but this was disappointing to see. Overall I've always had a pleasant experience at pet supermarket and will continue to visit when needed but hopefully they'll train their staff to honor the customers needs first so something like that does not happen again.

Two months ago I took my two puppies to give them a bath at the Pet supermarket in Boca Raton in…read morefifth Avenue shops plaza I took them to the bath section I saw fleas I called the young lady I told her and her answer was (okay) without expression any concern . Suns down I've been fighting with the flea issue I even had to give my puppies complete haircut in order to get rid of the fleas. I did purchase front line from the same shop which he did not do any good. Today I went I complain to the manager she was a very nice I bought it but she was not able to give me any accommodation . I thought they can give me fleas for free. Don't never go to that establishment if you concerned about your pet

My wife and daughter came home raving about their day at a pet store. I'm blow away by this woman,…read moreGrace, that I heard all about the second I walked through the door tonight. It seems she made my daughter extremely happy, and my wife as well with her kindness and attention. I can't wait to meet her when I come back to buy a rabbit for my daughter's second birthday.

Pet Supermarket is a National chain of pet supply stores based out of Sunrise Florida. The company…read morewas founded in 1973 by Charles West Jr. of Fort Lauderdale. There are now more than 200 locations and they carry more than 2,500 brands. While they are not the largest of this type of store they like to emphasize their connection to the pets people love like family They carry food and supplies for dogs, cats, fish, birds, reptiles, and small mammals. They sell small animals and offer grooming, dog washes, and offer pet adoptions. Their motto is "we speak pet". I have a lot of pets. Right now my family includes 2 dogs, 5 cats, 1 parakeet, and 1 rabbit, Saving money and buying quality products are my two top concerns. Given the choice, Pet Supermarket is not usually my first choice for pet supplies. I find them to be more expensive although they do have a loyalty program but they have a smaller selection of items. I was shopping in the 5th Avenue Shoppes when I passed by this store and decided to try and knock an errand off my list. On the positive side the store was bright, clean, and well marked. I have switched my dogs over to the refrigerated food like Fresh Pet. Unfortunately they only carry the frozen food and the rabbit section was quite small. I left empty handed although the store employees were happy to tell me where else I could shop to find what I need. It is sad when Walmart has a better selection of dog food than a specialty pet store.

Barbara, I just…read morewanted to thank you. Frisky is so happy and completely himself again. I was away for three weeks, and despite the change in routine, he didn't have any breakouts at all. His fur is finally silky and healthy-looking again. The difference in him is amazing, and it's all because of your help. Kar

I found myself unexpectedly in need of dog food, and the brand I purchase for my pup is not one…read morethat is easily found in your big box pet store. After calling every local store, I came across Holistic Pet Cuisine and was grateful to find they carried the brand and type I needed. The store had an excellent selection of pet products, and I ended up grabbing a toy in addition to my dog food. The owner was kind enough to set a bag aside for me and she was just as kind in person when I met her. The next time I am in the area I will surely be visiting and supporting this wonderful small business.