I've always had a pleasant experience going into this location. The employees are very helpful and…read morethorough with their customers, so yes, occasionally you do have to wait a little bit longer but I don't have a problem with that knowing I'll get the help I need, plus I'm not the type of person who needs to interrupt another customers time with the employee like many people tend do . They've always answered all my questions and helped me whenever I've needed it. I've also been in there many times when there have been very rude customers from "up north" and all the employees were always very respectful and patient with them.

Store manager as well as assistant manager were not able to…read moreanswer even "simple" questions about their pet food and were extremely rude.

Staff is friendly and helpful. Fully stocked on products and variety…read more We also love the groomers and pet hotel staff. They always do a great job

This is a zero star review as I'm unable to put zero in. We took our golden retriever there to be…read moregroomed. This was the second time we used Petco for our golden retriever. The first time the groomer pulled out an example of fur length. I found an extremely confusing since I had a golden retriever, and they have several coats of fur. They simply can't get that short. They still cut the chest and belly very very, very short, basically shaved his belly. We went back the second time two weeks ago same groomer same example of hair length than the beginning. He asked me are you just here for a trim and bath? I said yes the trim last time was fine except last time you cut his belly too short and I need you to keep it longer. He came back and told me he would leave it long so that when we picked up the dog, we could determine if it needed to be any shorter on his chest and belly. Amazingly, he shaved my entire golden retriever all the way down. There are bald spots under his legs all over his belly chunks taken out even if I asked for a complete shave. This was the most horrendous thing I've ever seen.. I filed a complaint several weeks ago and was told I would get a follow up in a day or two I'm still waiting. I followed up with them again today and I'm really to the point that they're not gonna do anything. They asked us to follow up with the store so we did. The groomer himself answered the phone while my wife asked for the manager. He disappeared and left her on hold for about 10 minutes before she hung up and called the manager back a half hour later the manager still had no idea that my wife had called as the person that took the call never got his attention according to the manager, but the manager responded back with knowledge of the grooming, which led us to believe that he didn't fact already know. The person trains groomers I believe her name was Shannon took over and said absolutely the groomer screwed up. He should never take out hair samples for length for a golden retriever and every groomer is thoroughly trained and understanding that golden retrievers don't get shaved down and that they should've questioned if that's what he thought. Yet here we are it was so bad that we asked them to watch the video because we were concerned about how the entire cut went since there was huge chunks taken out under his arms pits, etc. they told us everything was fine. He was treated well yet he came home like he had been through a war. The head groomer told us that the groomer Curtis had problems with bad cuts before and they would add this to the list and document it. That's mind blowing to me because she claims he is thoroughly and totally trained which I find very hard to believe. Shannon, the head groomer is clearly protecting the store. Corporate keeps telling us to contact the store yet the resolution is nothing. After contacting the store they went from. This is absolutely unacceptable. He did the wrong thing he's done it before two and it's just a bad cut. We'll talk to him while I have Vet bills in the possibility of some serious problems with the hair growth back for a golden retriever. It'll take six months to a year before it all comes back with vet bills and I was offered 10,000 points on the app

I have 4 tanks and the ONLY one doing GREAT with plants is the one with Father Fish substrate and a…read moresand topping. No CO2. What a difference in the root system from the others that have expensive bagged substrates (like Fluval) from pet stores. Some people made negative comments but I am a believer!

This guy is very condescending and would not let up on his "educating" me on why I have so many…read moresnails. I already knew why I had the issue. I simply wanted to buy a clown or yo yo loach to eat them. Geez. I will not return to his store.

5 years ago, I purchased a small beautiful red Havanese from Twin Havanese and he is simply, the…read moremost intelligent, sweetest, and funny dog I have ever met. My family and I are madly in love with this dog. There is no such thing as perfection, so to expect that is unreasonable, but the joy Prince brings into our lives is worth everything. Of course, small breeds have small mouths and that often means crowding. My wonderful vet from Syosset Animal Hospital recommended that we remove some teeth to make space for others and avoid crowding. I feel like any good vet would tell you that. This was done when he was neutered and his teeth are perfect. We also brush his teeth at least 4-5 times a week as we know gum disease affects teeth and the heart. Lois loves her Havanese dogs and still checks on my little Prince once in a while. We are so grateful to her.

Stop selling extremely sick dogs. All with the same genetic diseases - horrible teeth - no proper…read morepapers or medical records. Verified by many buyers. Beware stay away from This breeder !!! Awful

We took our Rough Collie to Grooming Tails. We could not have been more pleased! He had a very…read moreheavy coat and desperately needed a deep trim. He looks so much better and will now be easier for us to care for! The groomers were very friendly and kind in working with Chip! Got full reports when we picked him up. The Owner is aware of everything going on. It is head to find groomers to take on big dogs. They do such a wonderful job and we feel very confident in Chip being in their care!

ABSOLUTELY TERRIBLE. Owner is awful to the pups and the customers. They are so rough with the dogs…read moreand my puppy comes home so scared every time. They charge the highest rates in the city and still complain every single time you pick your dog up, after they swipe your card for $130 and ask for a tip of course. My sweet golden doodle has come with with cuts and honestly trauma. WE WILL NEVER GO BACK. I see other people on here have had the same issues with the owner. Not worth it. DO NOT TAKE YOUR DOGS HERE IF YOU LOVE THEM.

It is about the money not educating the client about a coral they are selling that was a feature…read morecoral on their website that takes over your tank "weed". Problems is at least with weeds you can kill them without harming your grass/plants. Only way to get rid of theses clove star polyps that grow in glass, sand, rock, plastic and what ever else is in your tank is to tare down tank completely and start over. Hard to believe that a simple 15 dollar frag is going to cost me over six hundred to fix.

The best place for your saltwater needs. I get my fish food and coral from Eco Reef and they are…read morealways polite and respectful. Their prices are great! Recommended to friends and family | 5 Stars

LINDA treated both me and my fiancée like pieces of garbage!…read more We came in and PURCHASED 2 DOG WASHES!! Then proceeded to wash our 2 dogs--one of which is an Australian Shepherd, and if you know the breed, you know they have a lot of hair. We finished up about an hour after we PAID, walked out of the store, and let the dogs use the bathroom before heading home. (We were on vacation and had a 4-hour drive ahead.) Out of nowhere, LINDA came outside and yelled across the lot, "Would you like to pay for those dog washes!!" We explained that we HAD paid and that I had the receipt. I, a 27-year-old woman, walked over, calmly showed the receipt, and explained everything. LINDA then SNATCHED the receipt out of my hand and REFUSED to give MY RECEIPT BACK. She walked toward the store with it, and my fiancée took it from her and told her to never do that again. LINDA responded by calling him a "faggot"--a bystander saw and heard the entire thing. Thankfully, KEVIN, the store manager, stepped in and handled the situation like a true professional. KEVIN offered a full refund for both washes, which we declined because all we really wanted was a direct and sincere apology from LINDA. Instead, LINDA gave us a sarcastic apology--with a big smile on her face--while holding and squeezing both our hands, making it feel more belittling than sincere. I'm only writing this because the situation was completely blown out of proportion, and we left feeling disrespected and deeply disappointed. Thank you again, KEVIN, for doing what you could--but management may want to seriously reconsider who represents your business.

The worst tractor supply experience I ever had. Website said they had two gates in stock. I called…read moreand the sales person verified that they did have two in stock. I drive an hour away and stand at the customer service desk for 15 minutes watching one poor cashier with a line that ran the length of the store. Finally a man comes to the desk and confirms a third time they are in stock and will go pull them while I pay. After I pay I'm informed they do not have them in stock and the computer wasn't updated. So I go back to get my refund. The manager on duty comes to approve the refund and I inform him I will be leaving a review and he very flippantly says "sorry sir, we can't hold product" and walks away. Um. That's not the issue. I was told three times they were in stock. No rain check? No offer to order them or call me when they are back in stock? He obviously doesn't care about customer service and he sure doesn't care about my business. Never will I go to this store again and I advise you to beware. They were also out of the chicken feed I use as well as the j bolts to hang the gates. Sad excuse for a store.

If you're looking for a veterinarian, don't go to Island Animal Hospital unless you're a…read moremillionaire. If I didn't have an appointment, I would have thought they were closed. There were NO cars in the parking lot in the middle of a weekday. Very strange and should have been my first clue something is off for an office with two vets available and no visible patients. Another clue should have been the "payment responsibility" disclosure they required me to sign before they would even look at my pet. In more than 60 years of pet ownership, I have never had to sign something like that before treatment. I brought my cat in because she had not eaten or had a bowel movement in seven days. After an exam and X-rays, I was told everything was fine and that she was probably pooping somewhere in the house. EXCUSE ME??? As if I hadn't already thought of that and looked everywhere myself. This is a cat who has NEVER done that in the 13 years I've had her. So, I left with no answers, no explanation for why my cat hadn't eaten in a week, no explanation for why she hadn't pooped in a week, and a $250 charge on my credit card. Apparently, at Island Animal Hospital, "everything is fine" is considered a diagnosis. And don't even get me started on the condition of the office. With the fees they charge, one would think they could afford to update the place. It looks like very little has changed since Dr. Moore was there nearly 30 years ago. When your pet hasn't eaten or had a bowel movement for seven days, you expect answers. Instead, I got a guess, a credit card charge, and was sent on my way. No wonder they are still taking new patients when every other vet in town is not. Do yourself a favor and look for another vet.

They took great care of my cat who dislocated his shoulder very caring and very helpful thank you…read moreto all who work there

My EHEIM filter had an issue where the ceramic shaft broke. Thankfully, I figured out exactly what…read moreI needed. However, every listing for the replacement part was from outside the country, and the EHEIM website didn't have it in stock. Thankfully, Fish Tanks Direct was my saving grace. The part arrived quickly and worked perfectly--actually even better than before. Five stars!

Star: Misleading specs & Zero support for Imagitarium owners…read moreI purchased the Sicce Mega Filtra 650 for my 70-gallon Imagitarium tank based on the "up to 170-gallon" rating. Nowhere on the site does it mention a maximum rim thickness. The Imagitarium rim is too thick for the Sicce brackets, making it impossible to install. I have reached out 3 times via email and called with zero response. It is unacceptable to sell expensive equipment without full compatibility specs and then ignore customers when it doesn't fit. Stay away if you have a rimmed tank or expect any customer service.