Always a pleasant experience. With two mini schnauzers we frequent Pet Supplies Plus in Fairview pretty often. Our dogs love to go shopping, cruising the isles for rogue cookies. The staff are friendly and go out of their way to help us and make recommendations. read more

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Always a pleasure to order online and use their great delivery service! I ordered our puppies dog food and within 2 hours it was delivered with an adorable thank you card! read more

Very pleased with Pet Supplies Plus in Fairview Park. They carry a great variety of food, toys, equipment, treats, and products. I've been a customer there for my pets for over 20 years. read more

This store is always clean. Staff is willing to help you find items and carry out your bags. Sale prices make a big difference here. Best selection of high quality dog food I've found in the area. read more

One cashier serving customer ahead of me who was sorting 50 cans of cat food while I waited 15 minutes in line with one item. Manager Krista walked to counter, refused to ring out my one item then ran away when I asked her name. Left without purchase. Avoid this location at all costs. read more

I went shopping for a replacement bottom for my automatic litter box. I was pleased with what I shopped for. I thought the price was kind of high. I will be back for another replacement. read more

There are numerous pet stores in the Cleveland area. And they all sell pet food and supplies. But what makes this place any different than the others? The answer is the employees. I enjoy coming to this location because I am always greeted with a smile. When I have a question they are more than happy to answer them. The shelves are always stocked with what I need. Thank you is just not enough for the team here. read more

Pet Supplies Plus Fairview Park - Pet Stores Near Me - Fairview Park, Ohio

This store is always helpful and takes care of customers quickly and efficiently. They have lots of products as well.

Always a great experience! My mother is disabled so we order everything she needs online for curbside pick up. It's free to do and they bring all the bags out to her car and load it up for her and she doesn't have to get out at all. The manager Joe especially is always kind, friendly, and professional. He's been there for many years and his experience shines through! read more

Fairview Pet Supplies Plus typically has everything we are looking for compared to other stores which usually has low to no stock. Store is always clean and organized and employees are ready and willing to help and always greet us when entering the store. Highly Recommend this Pet Supplies Plus. read more

They have your pet needs including dogs, cats, fish, birds, and small animals. The staff is friendly and doesn't let you stand in a line. Someone saw me in line (I was second in line) and they came rang me out so I would not have to wait. You can also place your order ahead for more convenience if you prefer. read more

Pet Supplies Plus Fairview Park - Pet Stores Near Me - Fairview Park, Ohio

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NEGLIGENT STAFF/ not safe for animals my boyfriend and I bring our puppy there almost every time we come, this time they got to the register to pay and next to the register and cashier was a CHOCOLATE COOKIE on the floor which my puppy went after and got ahold of. Following being home he vomited and had diarrhea for the next two days. We reached out and their manager Trey tried to blame it on guests saying "We can't control who drops things" and when I said that's like dropping a choking hazard at a day care he then replied with " Don't lay into me I wasn't even here, I was told to call and smooth this over" . The lack of sincerity is ridiculous. No customer is coming in with a singular chocolate cookie and dropping it by the register and the cashier not seeing it. First off you all work in a pet store and and to bring something toxic where a dog could get a hold of it? You all must have a break room???? Or do you just not care about the well being of the pets that walk through those doors? read more

My experience was outstanding today! 1 team member was very helpful with finding additional items in the store that I needed, and Joe at the register made sure I received my discount and offered to carry out my 20 lb item. I declined, but love to be asked. Way to go Pet Supplies Plus! read more

Oh, I totally like pet supplies. It is reasonable in price no matter how many pets come through the place is clean. Whatever they need is for my cat and even when I had a dog, this place is the place I come to this place is where I find everything I need. read more

I go here for all my pets needs.The prices are good and there perks program is great . It is clean and associates are always willing to help you. If you have large bags, they will even take it to your car for you.There is no need for me to ever go anywhere else they are great . read more

The Fairview Park, Ohio location deserves recognition for their excellent customer service skills. Team Leader, Joseph Norton leads by example. Joe and his team are always on the floor from greeting at the door until checkout! They even offer to carry out large items. Sincerely, Walter read more

The Fairview Park PSP store is my favorite place to shop for my pets. The staff is friendly and helpful and the store is always well-stocked. Easy parking too! read more

I love this store . I am here everyday with my dog, Fred . The staff are so kind and helpful and all love my dog. Dre, Karen and Joe are always super friendly and helpful. Will never go anywhere else . read more

Thank you to the staff of Pet Supplies Plus! I often place orders and use the pick up option, which is always easy, efficient, and accurate. Today, having tested positive for covid and needing kitty supplies, I used the delivery method. I had doubts, as many stores are short staffed and it's a Saturday. To my surprise, my order was delivered within two hours! Awesome!!! Thanks for your wonderful customer service!! read more

Pet Supplies Plus Fairview Park - Happy kittens - Pet Stores Near Me - Fairview Park, Ohio

Krista and Sam were very friendly and helpful. A+ service. But everytime I go and Karen is working, she can see me looking to purchase live food, and although she may be busy at the time, she never acknowledge me, or even say, "I will be right there" or anything.. poor customer service at it's finest. These four stars are for the two young ladies that I previously mentioned and the rest of the crew that I have encountered since shopping there. read more

Love this pet store not only do they carry my pet food that other stores don't the staff is super friendly and helpful!!

Team members at this Pet Supply store are very caring and helpful for all of your pets needs :)

Unfortunately, I found a dead leopard gecko in their enclosure who starved to death. You can tell by the skinny tail. Regardless of their selection, I can't support a place that doesn't take care of their animals. read more

Pet Supplies Plus Fairview Park - Pet Stores Near Me - Fairview Park, Ohio

This location is far superior thanks to the fantastic staff and management! Once I stopped driving past it and remembered it was down there in that strip mall,I've made it my go-to for my fussy BayBay's food and nip. When the website is working, I enjoy starting out my shopping trip from home and having an order paid for and waiting for me.. and if I really need anything in particular, I can call them and they'll get it ready for me. Need something special? They'll go out of their way to find it for you! Come in on crutches? They'll darn near carry YOU out to your car if you need it! I found THAT out last summer when I had my foot operated on and was stumbling around in pain. There's never a wait for help or check out,and they've helped me work out confusing online coupons and always let me return/exchange as long as I keep my receipts. Now if I could only figure out how to wear some sort of blinders so I don't get enchanted by seeing a fetching feline in repose as I make my way towards the cat food aisle..... read more

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We have been shopping here for years and never had a bad experience. The store is clean and easily accessible with parking right in front. The supplies there are well stocked, easy to find, and a good variety. read more

Excellent customer service and curbside service the store is Acesveu a thank you note for your purchase top shelf good prices competitive coupons love this store read more

The only thing that kept my score at 4 instead of 5 is that I prefer to buy pet food, toys, etc. that are made in the USA. Food and chews can usually be found, but toys seem hard to find. Hopefully will see more in the near future. Staff was excellent and store was very clean. read more

I live Fairview Park and this is the Pet store that I have been going to since 2006, I do not go anywhere else even though there are other stores in the area. This store has the most exceptional customer service and they are so accommodating! If they do not have something you are looking for they will order it for you which I have done on many occasions. I could have gone to another store to get what I needed but my loyalty is to this store 100%. The staff is so friendly and helpful and go out of their way to help you with any questions you have, they always have the answer to any questions I have asked and I feel that their prices are lower than the other stores. Thank you to EVERYONE that works here!!! read more

As far as pet stores go, this is the best in the area. The prices are better than the other stores and the employees are so much more friendly. The employees also seem to be more knowledgeable on the products in the store compared to other pet stores. My dog also love to come here and they always offer him a little treat at the checkout line. Great store! read more

_________________ FLY RIGHT INN _________________ My adorable dog loves Pet Supplies Plus, it being one of her food suppliers. And whether dinner or treat, she's always quick to compliment her "personal chef" for the fresh fare served in-house. Also---speaking on behalf of another seemingly well-satisfied patron of the outdoor patio---so does a Pterodactyl descendant---by about 100 million years---the colorful and prehistoric-looking, Piliated Woodpecker. I'll admit it---I can't stop feeding wildlife. I'm addicted. But it's too much fun, so any intervention will be useless. And thanks to Pet Supplies Plus, I have a friendly neighborhood source to replenish my stock of affordable seeds---in a widely varied assortment. In addition to "Pterry" (always arrives alone, so don't know if there are others), several more species---from singles, to parties of two three four...to groups of ten or twenty at a time---including mourning doves, cardinals, finches, sparrows, nuthatches, and chickadees---fly in for the free food and freshly-poured on-the-house drinks, available from three large shallow ground level bird baths. (Chipmunks, rabbits, and squirrels, too, are frequent and welcomed visitors.) Since these baths are multi-use---both for drinking AND bathing---water is refreshed daily---sometimes more frequently---especially after more rowdy gatherings. This casual, come-as-you-are trendy spot with it's inviting ambiance, in a colorful flower and plant-filled patio setting, is an avian favorite for dining, throwing back a few, taking a pleasant dip, even lingering afterwards, chilling, and just bird-watching from shepherd hooks, tree branches, or roof tops. And, yes, there's the occasional---hardly discreet---romantic encounters, too. An all-around amazing, laid-back, fun-filled atmosphere---a great place to just hang out for eating, meeting, and tweeting. Since first opening, it's approval ratings have steadily increased, requiring remodeling, new additions, and extra perches. And although it can get quite crowded---and waiting for a free spot might take some time---patrons are patient enough, and willing to wait. Daily entertainment is provided by Cirque du Hum---the dazzlingly iridescent and talented hummingbird troop. Astounding feats of hovering mid-air, high-flying, speed-diving, dueling, and charging after one another (or any encroaching insects) who happen to get too close to the nectar feeders they're guarding---are all quite impressive acts, and ones not to be missed. Absolutely breathtaking ! . Thanks to FAIRVIEW PARK PET SUPPLIES PLUS ---this dependable Purveyor of Fine Foods & Feeders--- my business of feeding birds is booming and its popularity among patrons is soaring. . read more

To the person who found the dead Leopard Gecko at this PSP. Their distributors are the ones who are at fault for sending them sick and starved animals. There is no place to treat sick and starved animals there. The best they can do is send them home with a staff member who has experience with the species. If you were so unlucky to find a dead animal in the store, I'm sure that gecko wasn't in the store for more than a day. I've been going to this PSP for at least 20 yrs and have been pleased with the care they give all their animals. Please don't judge Fairview Park Pet Supplies Plus by one unfortunate incident. read more

I love when visiting the FAIRVIEW Pet Supplies Plus!!!! There's always some one to help me find what I may be looking for, or just to lift or move items for customer service! The employees make my day and I get to have a special session to get my doggy fix (cause I only have kitties at this time)when a dog owner struts their stuff and gets a treat and I'm included in the gesture ... it's like going to Church for this pet owner/lover!!! read more

When you first walk into this store, it does't look like much, but there is an incredible selection of every conceivable item you'll ever need for your beloved furry(or scaly) friends. The store has some of the friendliest and most helpful employees I've ever met, the stock is well maintained, and the animals that are available for sale are well kept and seem very happy and loved. If you live in the area, you need to make this your only stop for all your pet supply needs read more

The customer service at this location exceeds expectation every time. This current time (3/14/2017 at 16:14) I had the pleasure of meeting Elmer as he was the cashier. I have shared parenting with my dog (Gunner) and I intended on dropping him off a few hours prior. This resulted in not having a food dish on me nor food to eat (which was the purchase today) Elmer was kind enough to allow my furry kid to eat his dinner in the warmth of the store prior to leaving. This is the kind of gesture that makes me drive out of my way to go to this store. I wish I had left reviews for the others that have assisted me. To the best of my knowledge, I believe her name was Jen or Jennifer. It can't just be a coincidence that I meet both your best employees. This establishes a pattern of phenomenal hiring or a great training program established my management. Either way, both were delightful individuals that guarantee all my future supply purchase will be here. I thank you multiple experiences that exceeded my expectations and gave me a "wow" experience that I will be sure to share. Thank you again, Matthew B. Dodok & Gunner Dodok read more

I used to like 'PSP'. In fact, i've been a customer for years. But not so much anymore. Lately, i've noticed them carrying old, often far expired dry dog foods, which was shocking to me. And this was on more than one occasion and visit. One expired 'Wellness' brand bag was about a year old! One full year! This is inexcusable, and downright dangerous. And of course, it makes for poor business with consumers. I've given 'PSP' (both North Olmsted and Westlake locations) my frequent business for over 15 years, but not anymore. I'm done with them. read more

This store is awesome. I attempted going to PetCo a week ago for mealworms for my Box Turtle however 70% of them were dead and rotted. I always come to this store and it's 3 times further then they are to me so that's saying a lot. I just came in this week to get mealworms from you guys and Sean assisted me apologized for the 10 second wait I had in line and greeted everyone who came in, customer service is awesome. I love this place and come for my Beta and Turtle. Will always come here. read more

fantastic service and most of the goodies are in stock. delivery is primo and i cannot say enough good stuff about that! it means a lot to me! read more

They have great quality food for pets, and they take great care of the homeless cats that are brought in. Also the staff is very friendly & eco conscious read more

Out of all the pet stores in the area i prefer going here. Value is good and selection as well. They always have some friendly/cute animals to see as well. read more

I go to this location because of 2 reasons: it's close to home, but the staff there is awesome! I have a cat. A diabetic cat. So I have to watch what I give him and I am constantly reading labels. Every time I go in there I'm reading a label and the next thing I know a staff member is reading with me looking for acceptable things for my cat! I get 1 kind of litter and they didn't have it this week. So they called another location for them to hold it for me. My parents have 2 dogs and I buy items for them as well. Whenever I'm there the manager helps me to my car and loads my car for me! You're always greeted when walking through the door. There are vet clinics there every other Sunday for those that need animal vaccinations but can't afford vet prices. They have shelter cats. And they even ask before they total your transaction if you'd like to purchase a cat or dog treat to be donated to a local shelter. I've even taken food my cat can't eat and donated it to them. I love this location! read more