Zero stars. The Yuppy puppy in Oak Park, IL way over charges and does a terrible job. Be prepared…read moreto have an extra charge tacked on when you pick up your dog.

The responsibility of this is nasty, I was new in US, I am a Chinese,But i also have a right a…read morelovely dog which keeps 7 years. I don't know why everyone were avoided the true. A lively dog comes in,A dead dog received. Dog is a people 's good friend, but The yuppy puppy just said "I don't know. It's none of our business. you are so pity"，then the lawyer（yuppy puppy）send email to force me don't close with. I know poor man always has poor results. But the yuppy poppy is the last place, I need some words.

Instead of scissor cutting they chose to shave my dogs. Never bothered calling me either. NEVER…read moreAGAIN!

Lori and staff have been great! Oliver is my first dog that has needed regular grooming and he's a…read moresmall guy! Loti helped me fee really comfortable with leaving him in her care. Our first time there I brought a couple photo examples of cuts I liked for my Yorkie and she melded them perfectly! We've been back to see Lori 4 times and will keep returning! Love supporting a small business that cares for the clients and our furry kids!!

I had to drive from North Carolina to Illinois due to family. My dog was freaking out from the car…read moreride and all the new places. She desperately needed a bath and her nails cut. I took her here and they were so calm and patient with her. She smelt so good and was so soft for days after and she even got a little bandana. If I ever have to drive back, I will definitely be coming here again.

I took my dog today and I am really satisfied with the results. My dog has a bunch of knots and…read morethanks to the help of dog gone clean all of them are removed! When I went to pick her up they made her look pretty. The staff was really nice also and definitely recommend.

I needed to purchase a few bales of hay for my garden beds and bales of straw to cover my backyard…read morelawn to keep the dogs' paws from getting too muddy. Prices are reasonable. This store is perfect for buying these sort of things. It was my first time there; so, I found them to be quite helpful, polite and efficient. You just go inside and pay, drive your truck to the loading areas, someone loads your items and you're on your way!

This place typically has the lowest prices you'll find, but their customer service is not good…read more I've had a number of interactions here that have left me feeling bad and not wanting to shop here anymore. 1) There was a time when they weren't sure if they had my dog's food in stock. They called the back to see if they had it, and it was a lot of back and forth about whether or not they had it. The phone call ended with them saying it was out of stock. Then a minute later they called and said they did have it after all. So I pay and pull around back, only to be told they don't have it and I would have to get a refund. This was followed by "just kidding." I was prepared to let this go, but the other interactions on top of this...it all adds up. 2) My dog hates car rides, so I put my sleeping bag on the back seat for her. It smells like me and calms her down. Someone working in the warehouse saw it and asked me if I'm homeless and live in my car, as he laughed. 3) Someone gifted me a bag of dog food in the correct brand and wrong line of food. I brought it here (unopened and brand new) to exchange it for the correct one, and was told I couldn't do that, because I had no proof it was from there, and they don't know how it's stored. This would make sense if they didn't take their own product back either, because they also don't know how the person stored it. They told me I was trying to get a free bag of food from them, which makes zero sense, considering I was trying to exchange an unopened unexpired product that actually cost more than the one I wanted, and I didn't even want the difference given back to me. It didn't matter to them I'm a long time customer of theirs. They treated me like I just randomly walked in off of the street and was demanding they hand me a free bag of food for nothing. 4) I purchased a bag of dog food, and afterwards, realized there was a small hole in the bag. I brought it back to them, and they told me if I kept the bag they would refund me $1. One dollar. They have raised the price of my dog's food by $10 per bag in the last six months or so, when it has remained the same price everywhere else. They are now about the same price as any other brick and mortar or online store. I will be taking my business elsewhere.

My dog Teddy was injured during a grooming appointment here. His paw was cut, and I was not…read moreinformed at pickup. After getting home, I noticed his paw was bleeding and he was unable to walk normally, so I took him to urgent veterinary care the same day. He required treatment, bandaging/cast, and medication. When I contacted the groomer with photos and documentation, the initial response was that she "didn't know," that it "couldn't have been that bad," and that emergency care "wasn't needed." There was no explanation for how the injury occurred or why I wasn't informed. I provided the itemized invoice and proof of payment. There is still no confirmed plan for full reimbursement of the veterinary costs or a refund of the grooming service. Accidents can happen, but not informing a pet owner of an injury and then minimizing it afterward is unacceptable. Pet owners should expect transparency and accountability.

Very friendly and very knowledgeable about your pet. She gave me some great advice which I am…read moretaking advantage of and my dog is much happier and healthier.

Candy and Company are the best. Our boys are always well taken care and happy. Her staff is…read moreterriffic also and a joy to work with.

My daughter has a dog that is bordering on crazy and she often brought him there overnight (before…read morethey relocated to a different state). My daughter had made arrangements and I picked up her dog from there a couple of times. They appear to be a great organization and are very good with animals. My daughter definitely had confidence in leaving her dog there overnight, especially during trips. I can't provide any info on the cost, however. Note: her dog was ferrel for a very long time so he can be a bit difficult to handle at times. That was not a problem with her dog at that location. They treated my daughter and dog very well.

Out of business? The number listed in searches is not…read moreaccurate, was answered by a private individual who sounded exasperated at getting calls for this business. Not sure if they are out of business or not as website link leads nowhere as well. I tried to find a place to report this issue to, but could not find anything. Hopefully Yelp or previous owner will see this review and update information. Issues like this really make me miss the old days with Yellow Page listings!!

Fair pricing and my dog smells great. Highly recommend this place. No cages or multiple animals at…read morea time. One person is running the show so entire session is dedicated to your dog. Will be coming back.

Carolyn is the absolute best. I used her for just a trim but she also does phenomenal professional…read moregrooming as well. I WILL NEVER go anywhere else.

Carolyn groom's my bichon, miniature schnauzer, and terrier rescue. She is fabulous. Dependable…read more Caring. I wouldnt go to any other groomer.