Smokey Mountain Feed is the best place to buy animal food and supplies in the Alcoa/maryville area…read more The staff is friendly and helpful and everything is priced reasonably and affordably. I always love when the dogs are in to meet me at the door, especially Suki the Golden. Thank you SMF&P!

A great locally owned pet supply store. It is great to be greeted by Lady, their collie. The prices…read moreare usually better than other stores and they can order anything if you can't find it in the store. If they do order for you it usually comes in within the week. They sell natural dog and cat food. And of course, bring your dogs in!!

Too many animals - even though I made an appointment…read more Inattention led to my dog getting stressed out in the kennel and getting his jaw stuck trying to chew the kennel. Very traumatic.

had 2 dogs to be groomed yesterday. groomer discussed cutting for one dog, not the other. There…read morewas no one else there. Figured cutting was discussed and would be applied to both dogs. My one dog was fine, my westie came out almost bald, you can see her pink skin. It's 20 degrees and my poor dog came out with barely any fur. Common sense should have been used and obviously wasn't

Great grooming team. Caring owners. Nail trim Tuesdays are the best!…read more Highly recommend Sara and Jen for all your dog grooming needs. Also for bird grooming!

A great locally-owned pet shop in Farragut…read more Conveniently located next to Fresh Market with lots of parking! Lots of selection for various pet needs: birds, lizards, fish, rabbits, cats and dogs and more! My kids love (when it's not Covid) to hold the bunnies. Very friendly and helpful staff too.

I hired Aquatic Marine to install and setup a tank in my home and was promised "magazine quality"…read more Nearly a year later, we weren't close. I became frustrated with the tank when there was no end in sight, the work was chaotic, scheduling was near impossible, and I discovered that even after paying for routine maintenance none of my equipment had been properly maintained. I decided it would be easier to just start over with a smaller tank, so I gifted my larger tank to the owner, Kinny Parrott, and purchased a much smaller tank that I thought would be easier for them to actually finish and gave them a chance to live up to what they had promised. He and his service manager agreed with no hesitation to store my equipment and livestock until the new tank was cycled and ready to be setup. Instead, they misplaced half my livestock and his service manager came by one evening without any notice and dropped the rest of my fish into the tank before it was cycled and my gem tang and yellow tang both ended up dying. I sought out help from the store to try and save the rest of my fish, and an hour later, received a call from Kinny stating he was firing me because I was bad-mouthing him to his employees which was not the case. He lacks professional courtesy and the skills to deal with any sort of conflict and is one-sided in his beliefs. His communication style is quite aggressive and dismissive, which makes it hard to have an open and honest conversation with him. He proceeded to yell at me and told me that they would not be doing my install anymore and he was not going to return any of my equipment. He threatened us with attorneys and blamed me for being "too hands on with my tank" and said I had unrealistic expectations. He yelled at me on 2 different occasions using me as a scapegoat for both his personal and business issues and never offered an apology for unleashing on me. For months, he had told me that his service manager was overloaded, overworked, and on the verge of burnout and promised changes that never came. When our relationship ended, I was left feeling like their internal problems were passed onto me and I was fired as a result. When I got upset over being fired for no reason and him holding my equipment hostage, I got mad and Kinny proceeded to tell my wife that I must be bipolar. He finally agreed to return a fraction of my equipment after a battle, and several parts were still missing. He still has thousands of dollars worth of my equipment in his possession not including the tank. After gifting him a new tank, purchasing another tank without asking for any sort of discount, and spending thousands of dollars at his store, I was left feeling incredibly taken advantage of. I could go on and on about the customer service, problems that occurred during our time together, and retracted promises, but am hopeful that this brief glimpse into my experience will help prevent someone else from being lied to and taken advantage of. I had been warned about getting involved with Aquatic Marine, and looking back, I wish I had heeded the advice.

The whole staff was super friendly and knowledgeable. They had a great selection. Brennan was…read moreespecially helpful and knowledgeable. I would recommend this place to anyone looking to purchase fish/accessories/tanks etc. Brennan top notch 10/10 employee!

DO NOT USE THE FARRAGUT, TN PETCO GROOMING LOCATION!!!! They don't even deserve one star. My…read moreexperience is very similar to many of the other one star reviews. I moved to Knoxville area last October and when I made an online appointment, I was called and told that because my dog has cancer, they cannot groom him. I provided a letter of satisfactory health from a licensed vet on vet hospital letterhead and was still denied service. They said it was company policy. They then took it a step further and marked his record so on-line appointments could not be made at any Petco store, for any service. I have used many other Petco stores, in-store clinics, and grooming locations in several states and have been satisfied....however, not this one....STAY FAR, FAR AWAY!

Petco is always well stocked, the employees are attentive and concerned. The prices are fair, and…read morethey don't hesitate to open another register when the line gets long.

Very professional. Owner answered all our questions in care facility and care. We look forward to…read moretaking our little four legs there to have a play day to see how it goes.

I was quoted $65-$75 for full groom for 7 pound Yorky poo. I know it's my own fault that I thought…read morethat it would be on the lower end of the $65-$75 quote, because he has been groomed before, was not matted or dirty, he's very good and it doesn't take long to do him. When I picked him up, I was charged the $75 rate plus tax which was 81 something and when I said why so much he said "well we quoted you it's $75,,,, plus tax ,,,,Tennessee tax is 9.25% and that makes it $81." Thank you, sir. I had no idea. He was catty, which is totally not necessary from the owner (he said) and the person taking your money. While I was waiting for my dog, I walked around and looked at some of the merchandise, and everything was dusty ~ on the shelves, the jars of merchandise, everything. It was pretty dirty in there. The machine where you run your card had dust all over it. I understand it's a dog place, but you can dust off your credit card machine and especially the merchandise if you want customers to buy it. All in all, the haircut was OK. And his nails had been clipped and maybe buffed because they were not sharp and ragged like another place we visited. Did not leave feeling good about this place. Note: I have no problem with the tax or the Revenue service! Re-read the review ~ or don't. But don't make it out like I am complaining about the tax. My issue is the price ~ BEFORE tax ~ and the attitude of the employee and the lack of cleanliness. To reiterate ~ even though I was quoted $65 to $75 for my dog, I should have known they usually don't charge the lower amount. Done.

I love going here when I'm in a pinch and need something for the horses (or me haha). I always find…read moremyself going here spending way too much, but it's easy when you have a great selection of equestrian items and friendly staff! From the huge selection of horse feed, equestrian clothing, to horse tack (bridles, halters, etc) this place is a must for horse owners.

Buyer BEWARE when ordering NVR Miss Litter Boxes..!!…read more I ordered three WHITE litter boxes, and when they arrived...they're NOT white, they are white and PINK! The pink isn't subtle at all!!! *See Photos attached* Their website states, "That any litter box MAY have a contrasting streak or mark of any other. May also have variable shades and hues." On their website they show all the colors they carry, but not one photo showing a white box with pink running throughout it. See photos! When a person orders white you don't expect to get white AND pink! Nor do they accept returns, so I'm out $200.00 for something I can't use!! ($100.00 for shipping) Britt, who I was emailing, never once mentioned the streaks, I would have definitely opted for solid blue than white knowing what I know now. Side note; Previously I had ordered three white NVR Litter Boxes from a company in Canada, and when they arrived, they were WHITE! (Unfortunately they no longer don't ship to Hawaii) I'll be donating these PINK & WHITE boxes to the Humane Society.

The staff at this location can be very nice and friendly. The store itself needs to be cleaned with…read moremore vigor. The check out also needs to be advised when to call for additional cashiers since it can get incredibly backed up. The selection is excellent and does have every necessity and all prescription foods. Having grooming and banfield in store are also definite pluses. Overall this store is mediocre, but if properly stocked and cleaned it could be top notch.

I would not recommend the grooming department at the PetSmart on Parkside Drive/Turkey Creek…read more I took my poodle there after our longtime groomer left. She has always been on an 8-9 week grooming schedule and has her ears routinely cleaned by our veterinarian. Due to scheduling, she was about five weeks overdue and had some matting. I made the groomer, Emma, aware of this immediately upon arrival and told her I understood she might need to be shaved if necessary. Emma was kind and professional throughout the interaction. However, about 45 minutes after I left, I received a call stating that my dog could not be bathed because mats around her ears were so close to the skin that washing her could cause discomfort and potentially contribute to an ear hematoma due to head shaking. I was told to return and pick her up as soon as possible, despite originally being told the appointment could take up to three hours. When I arrived, I was informed that I would be charged for a bath that was never performed. I was told I could bring her back in a couple of weeks to complete the bath service. After seeing the groom, which appeared uneven, I declined to return. I also explained that I did not feel I should be charged for a bath that my dog did not receive. At that point, Emma kindly put my dog back on the table and did additional trimming. Unfortunately, another employee, Mallory with dyed red hair, who was not directly involved in the situation, inserted herself into the conversation and stated that my dog was "clearly neglected." I found this comment unprofessional, unnecessary, and inappropriate. I asked to speak with a manager and was told the manager had already left for the day. While Emma treated me respectfully, my overall experience with the grooming department was disappointing. Pet owners deserve professional communication, especially when concerns arise during a grooming appointment. Based on this experience, I would not return to this location for grooming services nor would I recommended to anyone.