Cancel

    Open app

    Search

    Puppy Love Grooming

    4.6 (43 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Puppy Love Grooming

    Bath and groom only

    Full grooming

    Pet haircut

    Puppy Love Grooming Photos

    You might also consider

    Recommended Reviews - Puppy Love Grooming

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Doris W.

    Update on your response: A. Although I don't think anyone checks Facebook right now, please feel free to do so if you want. Please emphasize you only spent one and half hour on this full grooming for a doodle, you shaved him and no bandana provided this time. I should've known all these signs are big red flag to your negligence. No professional haircut provided at all. Oh, please attach the picture of before and after. Hopefully someone might like this shaved haircut although it's not what we requested. B. I do have different names on Google and yelp. But I don't know why you emphasize it. It does not affect the fact that I am real man and I am an old customer of your place. Do you need my id card Gregg?? Again, like I explained on Google, we have two accounts! The last time we did haircut at your place is under my name- it's the end of August. We scheduled this one in November but we can't get in until December because of lack of available spots. I guess you don't even read these complaints but just objecting it. C. You are emphasizing matt again Krista or should I say Gregg? Did he get matt everywhere? Or you just did not spend enough time or attention doing his haircut? Even though you shaved, you should shave him more tidy not like this! He looks like a naked turkey. Matt is not a excuse for poor service. Plus, the truth is his face was fluffy and not matted at all. Please stop lying. The last time we went in August, you did exactly what we requested- a round face!! I guess my dog was not matt during that time huh?? It's 100% your excuse for lazy work this time. You're not even listening to my comments. Maybe it's just like you were not listening to your customer's request as usual. I don't want any arguments anymore. I did leave real comments on different platform. But that doesn't mean I am wrong. This means I trusted you but I feel heartbroken this time. Krista did what she wants NOT what dog owner want. And you are still trying to cover it and blame on us. If your dog loves this haircut, please feel free to take them there. But if you want a groomer listening to your request, don't go there.

    Maria L.

    Very small and unassuming, but feels very personal. My dog is very nervous with baths and i have been unable to wash him on my own, decided to turn to the professionals and they did not disappoint! Artie has been itching, scratching, and licking for days and we have seen a noticeable difference since we took him to get a medicated bath last night. he came back fluffy, smelling great, and smooth! Thanks Puppy Love! we will be back, and hopefully with more visits he will become more comfortable with the bathing experience.

    Lexi with fresh cut from Puppy Love Grooming
    Luke O.

    I was extremely pleased with the way Jen cut Lexi's hair. First time visiting this groomer and walked away extremely happy. I gave Jen some basic instructions and she nailed it. The entire staff was friendly to me and even with several other dogs getting a cut, it wasn't a mad house. Sometimes you walk into a grooming shop and every single dog is going nuts. Lexi was at easy when we walked in.

    3 month old Sheepadoodle after his first cut.
    Colleen T.

    I am very pleased with my experience at Puppy Love! I live in Mt. Washington so having a place I can trust with my little guy is awesome. This was the first time getting my Sheepadoodle puppy groomed so I was a little nervous with how my shaggy boy would be returned to me. Jen did an amazing job cleaning him up and maintaining his long coat. I am so excited to have a place so close to home that I can trust with my puppy!

    After
    Wilbur H.

    I found Puppy Love as I was looking for a new groomer for my best girl Sydney. It was just after stay home conditions ended and she was soooooo hairy not having a cut since last summer. It did take 3 weeks for the appointment but I attributed it to the quarantine just ending and the fact they are busy because they are good. I must say they took great care of Sydney. She was happy as could be when I picked her up. And she looked like a million bucks compared to when I brought her in. Overall I will definitely be back and I definitely recommend. thanks ladies.

    Jennifer B.

    It was my first time with this groomer and I will definitely be back! Krista listened to all of my concerns and I absolutely love that they only do one dog at a time! Zoe was done in less than an hour and a half and looked exactly how I wanted her too! Very reasonably priced and just an overall great experience!

    See all

    23 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Great experience. Friendly. Great job. And reasonably priced. I highly recommend Puppy Love Grooming.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Phenomenal job. Great personnel. Hal is amazing. My little Cavapoo Penny had her best grooming yet.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    we have found our new grooming home for our dog Maltipoo, Ranch. Excellent job kind amd patient!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tom D.
    24
    1
    0

    9 months ago

    Always pleased with the service at Puppy Love. Olivia is using the person that works on our dogs and she is amazing.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Greg N.

    Greg N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Maria L.
    391
    22
    12

    4 years ago

    Business owner information

    Photo of Greg N.

    Greg N.

    Thanks so much Maria!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Colleen T.
    246
    16
    48

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Definitely allow time for communication about preferences for your type and breed, especially with cats...

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Melissa H.
    43
    118
    16

    4 years ago

    Business owner information

    Photo of Greg N.

    Greg N.

    Thanks so much, the girls love what they do!

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Great place! They are very kind and caring people. I had the full grooming done for my three year old Labrador,Leo. He loved it!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Caci L.
    99
    43
    4

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rosa M.
    196
    1
    1

    5 years ago

    Business owner information

    Photo of Greg N.

    Greg N.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Greg N.

    Greg N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anna H.
    120
    13
    2

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lori D.
    77
    10
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Greg N.

    Greg N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Greg N.

    Greg N.

    Thanks so much for the kind words!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Greg N.

    Greg N.

    Your the best and we are so glad you are happy!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Molly S.
    488
    25
    0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Lea S.
    247
    1
    0

    4 years ago

    Business owner information

    Photo of Greg N.

    Greg N.

    Thanks so much for the kind words, Chester was a delight!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Greg N.

    Greg N.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Puppy Love Grooming

    Review Highlights - Puppy Love Grooming

    When we entered the shop Krista greeted us with a big smile and loved up on the boys for a minute.

    Mentioned in 6 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Pet Groomers 3,075 times last month within 15 miles of this business.

    Verify this business

    Keeta’s Pet Salon

    Keeta’s Pet Salon

    3.8
    (14 reviews)

    I took my dachshund Miss Molly to Keeta's Pet Salon for grooming and had wonderful results. Their…read moresalon is clean and very welcoming to the dogs. The full groom includes shampoo, conditioner, blow dry, brush out, nail trim, ear cleaning, haircut, Shea Butter all-natural nose & paw balm for skin moisturizing, cologne finishing spray with bandana or bow. The staff was so sweet- Chrysanthemum took care of my little angel. Chrys was very gentle with my little girl as she was a little shy going into a new place. Thank you Chrys for making sure both Miss Molly and I were comfort trying a new place out.

    I recently had a disappointing experience with this business. I've brought my dog here around five…read moretimes before, worked with several groomers, and never had any issues until now. Unfortunately, this most recent experience was bad enough that I felt it warranted a review. Shortly after booking my dog's grooming appointment for Saturday (5/16), I received an email saying it had been rescheduled to the following Saturday (5/23) because of a scheduling error on their end. The email claimed they had tried calling me but couldn't get through, despite the fact that I've spoken with them by phone multiple times before and since without issue. The only accommodation offered for the inconvenience was a $5 discount on a future appointment that would expire before I'd likely return. Because the new date was inconvenient, I rescheduled online for Monday (5/18). After dropping my dog off Monday morning, I picked her up about an hour later. The groomer told me she had done great and that there were "no issues." However, once I got home, I noticed several of her nails had not been trimmed at all, while others were barely cut. Nail trimming was included in the grooming package I paid roughly $60 for after tax and fees, so I called to explain the issue. The owner promptly called me back and offered an appointment for the following day, which I couldn't make because of work. I asked about Friday or Saturday instead. There was no Friday availability, so the earliest option was once again Saturday (5/23) -- the same inconvenient date I had originally tried to avoid. The only available times also conflicted with plans I had already made, meaning I would have needed to rearrange my schedule just to have the service completed. At no point was any refund, discount, or other accommodation offered, despite the fact that I would now need to spend additional time and gas money returning for a service that should have been completed the first time. What bothered me most was the owner's attitude during our conversation. She spoke to me in a condescending and defensive manner, and I often felt like I was being lectured rather than listened to. She explained that they stop services if a dog becomes anxious, which I actually think is a great policy. However, if that was the case, it should have been communicated to me when I picked up my dog instead of being explicitly told there had been no issues. The owner even said she didn't know if there had been any issues because she hasn't spoken to the groomer yet. My dog is 7 years old and has had her nails trimmed many times before, both here and at other groomers, without any reported problems. Regardless, if a paid service cannot be fully completed for any reason, that should be clearly communicated to the customer at the time of service. The lack of communication and the owner's response felt very unprofessional. Once I mentioned that the combination of the scheduling problems, incomplete service, and poor communication would likely result in a negative review, the owner became even more defensive and insisted they were "doing everything they could" to make it right. But aside from offering to complete the service I had already paid for, nothing else was offered. The call ended with the owner insinuating there was no way to make me happy, and me simply saying thank you and hanging up. I ultimately decided not to bring my dog back because, after this interaction, I no longer felt comfortable trusting this business with her care. The owner also repeatedly emphasized that they are a small business. That's actually one of the reasons I chose to support them in the first place. But being a small business is not an excuse for poor service, poor communication, or poor customer service. Unfortunately, after this experience, I would not recommend this business.

    Puppy Love Grooming - groomer - Updated July 2026

    Loading...
    Loading...
    Loading...